Acura RDX Complaints

2,183 consumer complaints on file.

#11700545November 20, 2025
VISIBILITY/WIPER
On 11/19/2025, I opened my driver's side door and got in the drivers seat. When I closed the door my rear windshield shattered. The glass then began to cave in creating a hole. The problem is acknowledged by the manufacturer as outlined in NHTSA #: 10225484 (service bulletin). I called Spitzer Acura dealership in Pittsburgh who said I would need to call a glass company and they wouldn't cover it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11700432November 19, 2025
UNKNOWN OR OTHER
Back window of 2019 Acura rdx just blew up. Sat in garage from mid day Wednesday and Sunday November 16th of November 2025, it just blew up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11700056November 18, 2025
EXTERIOR LIGHTING
I have not had an accident. The headlights on the vehicle are extremely dim. I drive with my bright lights on and they still are not very bright. I have changed the headlights out 3x since I bought the vehicle, in may 2025. They have been balanced by a repair shop owner and changed. I can not see more than 10ft ahead of me. I’m scared I will get into an accident is how dim they are. I read it has to do with the fillet or something on the inside of the headlight assembly and to buy new assembly is only wat to improve. Assembly’s cost $300 or more for just one side. This is a manufacture malfunction.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11700065November 18, 2025
UNKNOWN OR OTHER
Today 11/18/25 I entered my car, closed driver door when back window shattered. This is the second time this has happened. I did not report the first time but after reading up on this I realized this is a recurring problem with Acura RDX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11700197November 18, 2025
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
Acura RDX headlight problem, dimming headlights, which is a known issue according to the Acura dealership service department in Brentwood, TN. The Acura technician stated that this is often caused by delaminating reflector film, and flickering headlights, which can result from faulty relays or wiring. The dimming makes it hard to see while driving during sundown. Driving with the high beam on causes problems for oncoming traffic. Acura acknowledged the issue, and a recall addressed the delamination issue for some models, but not the 2014 RDX. For my models, Acura stated the internal reflector is damaged, and replacing bulbs will not help. The most effective solution is to replace the headlight assembly or the entire projector housing, which can be a costly repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11699679November 16, 2025
EXTERIOR LIGHTING
The low-beam projector headlights in our 2014 Acura RDX have become extremely dim over time, which is making the car very unsafe to drive at night because we cannot see well enough. The dealer inspected them in 2024, and stated the dim lighting is due to oxidation of the interior projector lenses. This sounds similar to other complaints that the internal reflective material in the low-beam headlight assembly delaminates or fogs up due to heat, significantly reducing light output. It also sounds similar to a recall issued for the 2013-2014 Acura ILX due to headlight problems. The dealer provided a $2500 quote to replace the headlight assemblies. They have not been inspected by anyone else. They have not been replaced yet and are available for further inspection. This defect has been particularly dangerous because our eyes adjusted to the gradually diminishing light output over time so we, and I suspect many other drivers, have been unaware of the danger we’ve been in until the problem became severely obvious and other drivers also began informing us.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11699559November 15, 2025
ELECTRICAL SYSTEM
information screen went dark no radio or audio
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11699618November 15, 2025
EXTERIOR LIGHTING
The low beam is very dim at night regardless what bulb I've installed. The reflective material inside the projector housing is no longer working.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11699372November 14, 2025
UNKNOWN OR OTHER
On February 7, 2024 I called insurance and filed a claim for my vehicle that was sitting in my driveway at the time of the incident. Upon getting in my car, the rear windshield, which had no chips, breaks, lights, etc. imploded into my vehicle. They stated they believed this happened due to the defroster. It was repaired using insurance at a certified local glass repair shop. Today, 11/14/25 I was making a turn from a stopped position and yet again the rear window imploded into my vehicle. The rear window had no issues at the time of implosion and is parked safely inside a garage to prevent weather effects. This is a VERY clear safety issue as I have a car seat in my back seat that are all rear facing and the window has now imploded TWICE. Acura acknowledged this, and as provided so hasn't the NHSTA. But the safety concern is refusing to be fixed and I cannot continue to have a vehicle that the rear glass implodes within two years causing potential harm to children, and back seat passengers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11698481November 10, 2025
VISIBILITY/WIPER, UNKNOWN OR OTHER
On Wednesday, November 5th, the rear glass on my 2019 Acura RDX spontaneously shattered without warning. I brought the vehicle to Safelite for repair; however, they were unable to assist due to the technical complexity of removing and replacing the glass. I then contacted an Acura dealership by phone and was advised that I may be required to replace the entire rear hatch, rather than just the glass. I have since learned that Technical Service Bulletin (TSB) 22-014 acknowledges an issue affecting rear-glass failure, but it is limited to certain 2019–2020 models and VIN ranges. No recall has been issued, despite numerous reports of this same defect. Additionally, there is an ongoing class-action lawsuit related to this issue (Tyzcko & Zavareei LLP). I am submitting this complaint because Acura is refusing to repair or replace the shattered rear glass despite its being a known design defect. This failure represents a serious safety hazard, as occupants seated in the rear of the vehicle could be severely injured if the glass were to shatter while in motion. I believe Acura must be held responsible and required to issue a recall, as well as provide repair coverage, especially for vehicles now out of warranty. I respectfully request that NHTSA investigate this issue due to the clear safety concerns and growing number of similar incidents.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11698410November 9, 2025
UNKNOWN OR OTHER
I was just leaving from work to home as soon as I entered in my car, I saw a big hole in my rear windshield( back glass) and it seems like whole glass shattered.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11697855November 6, 2025
POWER TRAIN
The transfer case began leaking between the transmission and transfer case. Upon taking it to a mechanic I’ve been told the entire transfer case needs replacement because it has prematurely failed. The repair cost is $5533.00. Through research I’ve seen there are many failing transfer cases on acuras with the SH all wheel drive systems. I believe Acura has a design flaw in the system and should be responsible for the repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11697608November 5, 2025
UNKNOWN OR OTHER
1/2020 and 11/2025 rear window spontaneous broke / blew up while turning car on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11697171November 3, 2025
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
Odometer Fraud. The contact purchased a 2012 Acura RDX. The contact discovered a mileage discrepancy after the purchase. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 148,000. However, following an oil change service, it was later discovered that the actual vehicle mileage was 248,553.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11696704October 31, 2025
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
We have owned our 2019 Acura RDX for about 4 years. Roughly 2 years ago my wife called me panicked that the car had lost power and the check engine light was on as she was exiting the freeway. It was a rainy day, she had our kids in the car on the way to a soccer game. I called off work with an emergency, drove an hour to where she was and scanned the car. No codes popped up on my scanner, I started the vehicle and it seemed to run like normal, no check engine light. I had it towed to Honda of Gresham, OR and after a week or so they called and said they couldn't find anything wrong with our vehicle. I paid for a oil change, a tow and a dealer diagnostics and was told they could not find anything. $500 later no answers. Fast forward 2 years Oct 26th 2025 I was driving the RDX this time, in the rain on the freeway. Wife and kids in the car. Went to accelerate past a slow driver and the car went into limp mode. Check engine light flashing and limited to 40 mph or so, I put the hazards on as I was on a single lane bridge with traffic behind me. I pulled over after the bridge and turned the vehicle off. After 5 minutes or so I started the car again and everything seems fine, no check engine lights nothing seems off. I continued on down the freeway without any more incident. I started researching what is going on and find many many reports of this same thing. Acura has a tsb for a front mount intercooler as the fix, but when I took ours in for the stated problem they couldn't find a problem. This car looks beautiful, but it's a safety hazard on the freeway when moisture is present, we live in the PNW and it rains 7 months out of the year. I have owned 10-12 hondas in my lifetime and this 2019 Acura RDX is the worst. Absolutely a safety hazard to my family. Disappointed this will be the last Honda we buy.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11696079October 28, 2025
VISIBILITY/WIPER
Rear window spontaneously shattered
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11695444October 24, 2025
STRUCTURE:BODY, VISIBILITY/WIPER
The vehicle was parked overnight safely as always outside of my home. The rear tailgate windshield shattered without warning, incident or contact. The vehicle was inspected and the windshield was replaced by an automobile window company in Maryland.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694668October 21, 2025
UNKNOWN OR OTHER
Upon exiting my car, I heard a loud crashing sound. The rear windshield had completely shattered upon closing the driver side door and glass was everywhere. Had my rear windshield decided to spontaneously implode 5 minutes earlier while driving on the interstate, I most likely would have had a bad car accident. Acura has a service bulletin out regarding this, as it’s a known issue. They refuse to cover cost or do a recall on this known safety issue. Someone is going to get killed when their back windshield blows out driving and they think they’ve been shot. Absolutely terrible and irresponsible on Acura/Honda’s part.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694837October 21, 2025
VISIBILITY:WINDSHIELD
The contact owns a 2019 Acura RDX. The contact stated that while the vehicle was parked, the rear windshield unexpectedly shattered immediately after opening the rear passenger’s door. The dealer was contacted and informed the contact that the failure was a known issue related to Technical Service Bulletin: 22-014. The dealer referred the contact to a windshield specialist for further assistance. The vehicle was taken to the windshield specialist, where the rear windshield was repaired but not diagnosed. The manufacturer was notified of the failure, and a case was opened. The approximate failure mileage was 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694381October 19, 2025
EXTERIOR LIGHTING
Gradually the low beam headlights on my 2015 Acura RDX became ineffective despite replacing the bulbs many times and cleaning the housings. I've taken the car to three different mechanics and none have been able to fix the problem. I can no longer drive at night with these headlights and will have replace the housings at significant cost. This seems like a manufacturer defect that should be recalled and replaced at their expense.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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