Acura RDX Complaints

2,183 consumer complaints on file.

#11714836February 1, 2026
VISIBILITY/WIPER, UNKNOWN OR OTHER
To Whom It May Concern, I am submitting a vehicle safety defect complaint regarding my 2020 Acura RDX. The rear window of my vehicle suddenly shattered without any impact, collision, road debris, or external force. At the time of the incident, the vehicle was stationary. There was no warning or visible damage prior to failure. The glass shattered unexpectedly, creating a dangerous condition and risk of injury. I was required to file an insurance claim and have the rear window replaced. I am concerned this may indicate a defect in the glass, manufacturing process, or vehicle structure. I request that NHTSA review this incident, determine whether similar failures have been reported, and evaluate whether this represents a safety-related defect requiring investigation or recall. I can provide photographs, repair invoices, VIN, mileage, and additional documentation upon request. Sincerely, Joyce Burnett Phone: 757-636-6167 (Mobile) VIN: 5J8TC1H57LL013150
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11714871February 1, 2026
VISIBILITY/WIPER
The lift gate hatch window suddenly imploded.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11714150January 29, 2026
UNKNOWN OR OTHER
Was driving vehicle to work in normal weather conditions with all windows closed. Rear windshield glass shattered.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11714271January 29, 2026
VISIBILITY/WIPER
I used my automatic start and came outside and got in the car and my rear windshield cracked.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11713749January 27, 2026
VISIBILITY/WIPER
My back window just shattered on its own while the car was sitting in the driveway. It wasn't running, and nothing hit it. The glass just suddenly cracked and spidered everywhere without any warning
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11713801January 27, 2026
UNKNOWN OR OTHER
2nd time rear window shattered for no reason 1/27/26 1st time 11/7/2023 Fortunately no one is car when happened PARKED CAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11713541January 27, 2026
VISIBILITY/WIPER
Car was parked in my garage. Rear window shattered after I entered the car and shut the car door.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11713685January 27, 2026
UNKNOWN OR OTHER
Rear windshield of 2019 Acura RDX shattered while driving approximately 35 mph and the rear defroster was on. Nothing hit my car. It was extremely loud and startling. Luckily, I was on a surface street driving fairly slowly and nobody was next to me when I quickly exited the lane. Lucky no one was hurt. Despite there being a service bulletin, Acura refused to assist in the repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11713688January 27, 2026
UNKNOWN OR OTHER
Rear windshield shattered spontaneously.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11713768January 27, 2026
ELECTRICAL SYSTEM
Infotainment system fails on occasions. Sceen goes completely blank causing distraction while driving. There is currently a recall for this issue for 2019-2020 RDX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11713470January 26, 2026
UNKNOWN OR OTHER
Rear window shattered in the morning when closing front passenger door. Car was parked in driveway. Was not running. Had been parked since previous afternoon in the same spot. Very large hole in center of rear window, all surrounding glass shattered.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11713505January 26, 2026
STRUCTURE:BODY
My rear glass mirror shattered. This occurred after I closed the door.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11713214January 25, 2026
UNKNOWN OR OTHER
Rear Windshield spontaneously exploded, Acura has a service bulletin regarding the issue(Service Bulletin 22-014) No recalls, Acura refuses to address issue thousands of other drivers have experienced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11713069January 24, 2026
VISIBILITY/WIPER
Rear windshield shattered on its own, without impact from any object
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11713107January 24, 2026
ENGINE
ENGINEN BRAKE DON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11713052January 24, 2026
STRUCTURE:BODY
Sudden breaking of panoramic glass on sun/moon roof. I believe this is related to the clicking noise that is caused by the improper bolting in this model. There is an active service bulletin for the improper bolting/flexing in the panoramic glass. I called the Acura dealership where this was bought and they didn’t acknowledge that. I had my two children, toddler and infant, in the back. They like the panoramic open. If this broke on top of them this would be a very serious injury.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712867January 23, 2026
EXTERIOR LIGHTING
The headlights on the vehicle are incredibly dim. I have tried replacing the bulbs; however, it does not fix the problem. When I ask Acura about it, they say, "you're just going to have to live with it." It is incredible dangerous driving when it is dark outside because you cannot see anything unless you utilize your high beams.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712938January 23, 2026
VISIBILITY/WIPER, UNKNOWN OR OTHER
The rear windshield shattered out of nowhere while parked outdoors on a cold day (<20 degree weather). There was no impact involved in the shattering. Dealer stated that I must go through insurance in order to get rear windshield repaired. Upon further searching this is a problem that is common with the Acura RDX model from years 2019-2023 there was even a Technical Service Bulletin (TSB) on May 20th, 2023 involving 'Rear Windshield Glass Shattering' caused by 'Incorrect specification for the rear defroster grid' showing that the company is aware of this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712598January 22, 2026
EXTERIOR LIGHTING
Headlights are dangerously dim, even with original equipment replacement bulbs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712422January 21, 2026
VISIBILITY:WINDSHIELD
The contact owns a 2019 Acura RDX. The contact stated after starting the vehicle, there was loud sound coming from the rear of the vehicle. After inspecting the rear of the vehicle, the contact became aware that the rear windshield glass had shattered. The vehicle was not diagnosed by a dealer or an independent mechanic. The windshield was replaced, and the vehicle was replaced. The contact was relating the failure to TSB: 22-014 (Rear Windshield Glass Shattering); however, the VIN was not included in the TSB. The manufacturer was notified of the failure but offered no assistance. The approximate failure mileage was 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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