Acura MDX Complaints (2016)

377 consumer complaints on file.

#11624985November 13, 2024
ENGINE
I was driving my 2016 Acura MDX (approximately 87,000 miles) at around 60 mph on the freeway when the engine began making a metallic clanking noise. Shortly after, the check engine light started flashing, and the vehicle lost acceleration, eventually coming to a complete stop. This created a potentially dangerous situation, but I was fortunately able to pull over safely. After the vehicle stopped, the engine would not restart. The mechanic who inspected the vehicle confirmed that the engine has seized. This incident occurred without any prior warning signs and could have resulted in a severe accident. I believe this issue poses a significant safety risk to drivers and passengers. I request an investigation into whether this problem could be due to a manufacturing defect or systemic issue with this model.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624992November 13, 2024
ENGINE
I am the owner of a 2016 Acura MDX Advance. While driving, I noticed an unusual knocking sound coming from the engine, despite no warning lights or error messages prior to this incident. Concerned about the noise, I promptly brought the vehicle to an Acura dealership for inspection. The initial diagnosis revealed a camshaft issue, which was replaced. However, upon reassembly, the technician detected a persistent knock that required further investigation. After a week of detailed inspection, the dealership traced the problem to a defect with the rod bearing, an issue that has been part of previous recalls, though my vehicle was not listed. This rod bearing defect caused significant internal damage to the engine, ultimately requiring a complete short-block replacement to restore proper functionality. While the dealership has since resolved the issue, I am deeply concerned about the safety implications of such a defect. Had the rod bearing failed entirely, it could have led to an engine blowout, risking sudden loss of power at highway speeds and potentially endangering my safety.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625008November 13, 2024
ENGINE
Car had a failed crankshaft causing a rod bearing issue with the motor. The check engine light came on during use and car was taken to a local repair shop. The independent repair shop determined the issue is associated with recall TSB 24-001, and advised it be transported to a Honda dealership for repair. Honda confirmed that although the 2016 is under this recall this specific VIN is not. Car was repaired at Honda dealership with same exact repair kit and work done to fix the TSB 24-001 recall notice. Reached out to Honda customer service to understand why the car was not repaired under this current recall but was not given any additional information, case #14733117.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625045November 13, 2024
ENGINE
My 2016 Acura MDX with 113,000 miles on it suddenly experienced engine failure while driving my son to college in Salisbury, MD. The engine lost all power as I was coming off of the highway onto a side street in Salisbury. Fortunately no other vehicles were around me at the time and I was able to drift into a safe parking area. If it had happened on the highway or in traffic, it could have caused an accident. There were no warning lights on and the vehicle seemed to be running normally right up until it lost power. After having the vehicle towed to an Acura dealership, the mechanic found a broken rod that was likely due to a bad rod bearing. Other 2016 Acura MDX's have been recalled due to a defective rod bearing resulting in engine failure, but my VIN is not covered under the recall. Honda National just confirmed that it will not cover my MDX's repair under the recall. Prior to this, I had done all required maintenance on the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625097November 13, 2024
ENGINE
The car began making a front end noise and running shoddy and when we took it to the dealer they had to replace bearings/short block at 121k miles. We were told our VIN was outside of the previous recall so it wouldn’t be covered under that. We ended up paying a portion of that very large bill which inconvenienced our family. We were without our own vehicle for many weeks due to back ordered parts for the major repair. This car has always been serviced by Acura at regular intervals.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625098November 13, 2024
ENGINE
In July of 2024 my vehicle began to make a knocking sound from the engine. I started a claim through my third party warranty company and brought it to a repair shop. The shop informed me about the recall for my model and year vehicle, but my VIN was not included in the recall. It was determined that the connecting rod bearings failed, and after waiting for 6 weeks the engine was replaced with a used engine from the same year and model vehicle. I drove for about 1900 miles and the engine began knocking again. I returned the to the repair shop and the supplier of the engine provided another used engine. I am terrified that the same problem will occur again and feel the engine can fail at any time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624809November 12, 2024
POWER TRAIN, ENGINE, ELECTRICAL SYSTEM
While waiting to turn left from a busy street onto a highway, the engine seized. The car was unable to be moved from it's location in the center of the busy street with cars approaching quickly from behind and weaving around my stopped vehicle. I had the vehicle towed to Metro Acura in Montclair, CA and they confirmed that the connecting rod bearing had failed causing the engine to seize. They also confirmed that the vehicle is not part of the existing recall. The engine produced some rough noise prior to failing but otherwise did not provide any warning lamps or other messages.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624823November 12, 2024
ENGINE
I was driving back yo my home with my family and on freeway Acura MDX engine stopped with clanking metallic sound fortunately I was able to stop safely. This VIN [XXX] should be part of recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624741November 12, 2024
ENGINE
The engine failed and was unable to be repaired like old Honda and they had no interest in resolving the issue, nor do they offer any replacement with.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624789November 12, 2024
ENGINE
Engine started knocking and quit working while driving on the freeway. Was a connected rod bearing failure that was not included under the warranty or recall. Honda paid 75% of repairs but I had to pay $3300 myself.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624502November 11, 2024
ENGINE
We were on a highway drive to a state park 45 minutes from our house on [XXX]. 40 Minutes into the drive the check engine light flashed. We had just taken a long road trip from Minnesota to Ohio (and back again) the week before (10/15-10/20) and had NO problems whatsoever. We parked and read what we could online as to what to do. Checked the gas cap tightness, the oil, etc. and let the engine cool for 2 hours. Started the car and no lights came on. So we started driving home. 35 Minutes later ALL the lights on the dash came on. Scrolling through every system in the car-transmission, brakes, lane assist, etc. We pulled Over almost immediately. Turned the car off checked under the hood but nothing seemed glaringly wrong. It wasn’t overheating or smoking or anything. We tried to drive it directly to our mechanic. Got back on the highway and the engine would not get up to speed, just groaning. Worried we would be in danger on the highway we pulled over and called for a tow. The first mechanic that reviewed (just local not Honda) could hear a knocking in the engine. Towed it to an Acura dealership on 10/28/2024. The Acura mechanic there confirmed that it is a rod/rod bearing issue—but we don’t fall under the recall. The rod came loose in the engine, banged around, damaging the engine. Cost to fix is $10,000. This information came to us on 11/4. We filed a complaint with the Acura/Honda recall department that day. We have been waiting to hear their verdict (after their investigation) for the last week. We have been told multiple times that our car doesn’t fall under the original recall. But the Acura mechanic has confirmed it is the same issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623385November 4, 2024
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
The contact owns a 2016 Acura MDX. The contact stated that the vehicle was hesitating and jerking while driving. The emissions and AWD warning lights were illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that there was a fuel leak, and the fuel pump was replaced. After the vehicle was repaired, the contact started smelling an abnormal burning fuel odor. The contact was informed that the connector within the fuel system was corroded and needed to be replaced. The vehicle was repaired. The odor had become progressively worse over time. The vehicle was returned to the dealer who determined that the fuel injectors needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and opened a case of the failure. The failure mileage was 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622303October 28, 2024
ENGINE
Driving on the highway for the car to idle, slow down and shut off, causing us to go to the shoulder in a busy intersection. No fore warning just died and won’t start. Waited 20-30 minute to restart. The car will start but will not shift to neutral or drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620808October 19, 2024
UNKNOWN OR OTHER
2016 Acura MDX in White Diamond Pearl with peeling paint just above windshield. There is a Service Bulletin (19-029) but I am told that my VIN is not covered. Same problem and same color within the year models. Acura has indicated that VIN was not manufactured where the Service Bulletin covers. Clearly, there is a defect with the paint regardless of where the vehicle was built. There is no safety risk from the defect and it is available at any time for inspection. Was unaware of the Service Bulletin until researching how to stop the problem from progressing since the paint is lifting and peeling off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620625October 18, 2024
POWER TRAIN
Transmission slips and make chirp sound, and failed completely during driving at 86000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619467October 12, 2024
STRUCTURE:BODY
VERY COMMON PROBLEM WITH PAINT PEELING OFF DIAMOND WHITE 2014-2016 WITH PAINT COLOR CODE OF NH603P- SO COMMON THAT ACURA ISSUED A SERVICE BULLETIN (19-029). THE PROBLEM IS ACURA SAYS IT IS BASED ON YOUR VIN. EVERYTHING I HAVE RESEARCHED SHOWS MOST VINS ARE NOT ELIGIBLE FOR REIMBURSEMENT (LIKE MINE) AND MANY PEOPLE ARE PISSED OFF> JUST GOOGLE "2016 WHITE ACURA MDX WITH PAINT PEELING" AND YOU WILL SEE HOW MANY PEOPLE HAVE THIS EXACT SAME PROBLEM. LOCAL ACURA DEALERSHIP SAYS "YOUR VIN IS NOT ELIGIBLE" AS DOES ACURA HQ. I AM SEEKING A FULL RECALL ON ALL VEHICLES NOTED IN SERVICE BULLETIN 19-029 REGARDLESS OF VIN. THAT IS THE ONLY WAY TO FIX THIS PROBLEM. MANY PEOPLE WANT TO START A CLASS ACTION SUIT BUT NO ONE KNOWS HOW NOR DOES ANYONE WANT TO SPEND LEGAL FEES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615829September 22, 2024
ENGINE
The auto engine idle feature activated at a stoplight as normal, but when I lifted my foot from the brake to accelerate, the car shut down, shifted into neutral, and wouldn’t restart. This happenwd 3 times in the last two days , leaving me stalled in heavy traffic for several minutes before i can get the car started again. This is extremely dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615293September 18, 2024
ENGINE
I have the same issue but my vin does not meet the requirement. reading multiple forum and a lot of people having the same issue. NHTSA RECALL NUMBER:23V-751 MFR CAMPAIGN ID:OH6 CAMPAIGN DESCRIPTION:2016-20 MDX Conn Rod Inspect Recall RECALL DATE:11/08/2023 RECALL STATUS:17 Character VIN Required SUMMARY: American Honda Motor Co., Inc. (Honda) is recalling certain 2016-2020 model year MDX vehicles. Due to a manufacturing defect of the engine crankshaft, the connecting rod bearing can prematurely wear and seize. SAFETY RISK: If the connecting rod bearing seizes, the engine can be damaged and run improperly, stall, stop while driving, and/or not start, increasing the risk of a fire, crash or injury.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613839September 10, 2024
UNKNOWN OR OTHER
PAINT PEELING ON ROOF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613287September 8, 2024
ENGINE, POWER TRAIN
Our engine is exhibiting symptoms currently related to an open recall by Acura for Connecting Rod Bearings. Our 2016 MDX is one of the affected model years but as of now our VIN is not included in the recall. I don't believe this is coincidence. I believe the mechanical issue is more widespread than Acura wants to reveal and is subsequently limiting the VIV numbers it includes. I am trying to be proactive in this regard prior to an incident taking place.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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