Acura MDX Complaints (2014)

172 consumer complaints on file.

#11234045July 23, 2019
POWER TRAIN
AFTER DRIVING ON HIGHWAY FOR 20MINS, WHEN DIVING ON CITY STREET OR AT LOW SPEED, TRANSMISSION FAILED TO SHIFT GEARS, LOST MANUAL SHIFT CONTROL ALSO, VEHICLE KICKED BACK AND FORTH STRONGLY WITH VERY LOUD SOUND WHEN DRIVING AND SHIFTING AUTOMATICALLY. ENGINE LIGHT IS ON, SAYS EMISSIONS SYSTEM FAILED, LANE DEPARTURE WARNING SYSTEM FAILED, TRANSMISSION FAILED. AFTER RESTARTED(MULTIPLE TIMES), TRANSMISSION STILL NOT WORKING PROPERLY, VERY ROUGH SHIFT, WHOLE CAR KICKED AND SHAKED WHEN GEAR UP. IF PRESS GAS HARDER, GEAR WILL NOT GO UP ON TIME, RPM WILL GO VERY HIGH, SPEED REMAINS SLOW. IF PRESS BRAKE, GEAR SHIFTS DOWN TOO EARLY AND ENGINE WILL SLOW THE CAR IN SUDDEN. CANNOT DRIVE SAFELY OR ON HIGHWAY AT ALL. SAME ISSUE HAPPENED IN JANUARY 2019, DEALER CHANGED SOLENOID CONTROL ASSEMBLY UNDER WARRANTY, BUT SAME THING HAPPENED AGAIN IN JUNE AND JULY 2020 AND GOT WORSE AT THIS TIME. SIX SPEED AT TRANSMISSION IN 2014 ACURA MDX. READ A LOT OF REPORTS OF THE SAME ISSUE ABOUT THIS TRANSMISSION FROM OTHER OWNERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230364July 9, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I WAS DRIVING ON A RESIDENTIAL STREET BACK HOME WHEN A HAZE STARTED COMING OUT OF THE AIR CONDITIONING VENTS. THAT TURNED INTO BLACK SMOKE COMING FROM THE FRONT PASSENGER SIDE, UNDERNEATH/BEHIND THE GLOVE COMPARTMENT. FROM THAT SMOKE, A FIRE STARTED IN THE FRONT PASSENGER SIDE, INSIDE THE VEHICLE. I PULLED OVER TO THE SIDE OF THE STREET, TURNED THE CAR OFF, GRABBED MY SON WHO WAS IN A CAR SEAT IN THE BACK AND GOT OUT OF THE CAR SAFELY. NOT A MINUTE AFTER WE GOT OUT OF THE CAR, THE ENTIRE CAR WAS ENGULFED IN FLAMES. THE FIRE DEPARTMENT DID AN INVESTIGATION AND CLASSIFIED IT AS UNDETERMINED, BUT MECHANICAL IN NATURE. WE BOUGHT OUR ACURA BRAND NEW FROM THE DEALER IN 2014 AND HAVE ONLY HAD IT SERVICED AT THE ACURA DEALER. WE HAVE NOT EXPERIENCED ANY ISSUES WITH THE CAR, OTHER THAN REGULAR MAINTENANCE. I'M EXTREMELY CONCERNED THAT THE CAR WOULD BURST INTO FLAMES WHILE DRIVING.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11220992June 18, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 ACURA MDX. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V256000 (AIR BAGS). THE NOTICE STATED TO TAKE THE VEHICLE TO ACURA OF PEORIA (309-692-7800, 7500 NORTH ALLEN RD, PEORIA, IL 61614), WHICH WAS NOT A REASONABLE ACCOMMODATION FOR THE CONTACT. THE MANUFACTURER WAS CONTACTED REGARDING PART AVAILABILITY AND DEALER LOCATION. THE DEALER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *BF CONSUMER STATED TAILGATE LIGHT GASKET THAT MAY LEAD TO TAIL LIGHT FAILURE. WE HAVE TWO LOCAL HONDA DEALERSHIPS BUT OUR CASEWORKER SAID NEITHER COULD DO THE RECALL WORK. REPAIR WAS DONE AT PEOIRA,IL (NEAREST ACURA DEALER). 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208281May 17, 2019
STRUCTURE, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2014 ACURA MDX. THE CONTACT STATED THAT MOISTURE ENTERED THE REAR DRIVER'S SIDE LIFTGATE TAIL LIGHT. THERE WAS NO WARNING INDICATOR ILLUMINATED. AN UNKNOWN LOCAL DEALER WAS NOTIFIED AND DID NOT ASSIST. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 69,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208059May 16, 2019
EXTERIOR LIGHTING
TAIL AND STOP LIGHTS COLLECTING MOISTURE. POSSIBLY RESULT IN: A BLOWN FUSE, WHICH DISABLES THE FRONT AND REAR POSITION LIGHTS, REDUCES VEHICLE VISIBILITY AND INCREASES RISK OF A CRASH. CONTINENTAL ACURA OF NAPERVILLE AND ACURA ATOMOBILE DIVISION OF AMERICASN HONDA MOTOR COMPANY REFUSE TO REPLACE IT .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203658April 25, 2019
EXTERIOR LIGHTING
IN OCTOBER OF 2018, BOTH MY RIGHT SIDE HATCH/LID TAIL LIGHT ASSEMBLY AND BODY TAIL LIGHT ASSEMBLY FILLED WITH WATER RENDERING THEM BOTH INOPERATIVE. DEALER REPLACE BOTH HATCH AND BODY TAIL LIGHT WHICH I PAID FOR OUT OF POCKET. DEALER SERVICE MANAGER REPORTED THAT BOTH LIGHT ASSEMBLIES HAD SCRATCHES WHICH ALLOWED WATER TO PENETRATE EVEN THOUGH NO SCRATCHES WERE EVIDENT. AFTER REPLACEMENT, I REQUESTED THAT THE ORIGINAL FAILED LIGHTS BE GIVEN BACK TO ME. AFTER INSPECTION THERE WERE NO SCRATCHES OR DEFECTS. THE GASKETS HOWEVER WERE LOOSE AND WORN. SUBSEQUENTLY, THE HATCH/LID TAIL LIGHT ASSEMBLY WAS COVERED BY RECALL DUE TO WATER PENETRATING INSIDE THE LENDS. ACURA DEALER AGAIN REPLACE/REPAIRED BOTH HATCH TAIL LIGHTS PER RECALL. THE BODY TAIL LIGHTS WERE NOT UNDER RECALL AND WERE NOT REPAIRED EVEN THOUGH ONE HAD TO BE REPLACE EARLIER DUE TO SAME WATER ISSUE.BODY TAIL LIGHTS/GASKET IS ALSO DEFECTIVE. GASKETS/LIGHTS NEED TO BE RECALLED AND REPLACED/REPAIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203041April 23, 2019
EXTERIOR LIGHTING
HEADLIGHT ASSEMBLY LEAKING AND HOLDING WATER CAUSING DEGRADED ILLUMINATION AND SHORT CIRCUIT HAZARD. THIS IS KNOWN RECALL ISSUE WITH ACURA TSL HEADLIGHT ASSEMBLY AND ACURA MDX TAIL LAMPS, BOTH MADE OF SIMILAR CONSTRUCTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194245April 5, 2019
ENGINE, VEHICLE SPEED CONTROL
NOT LONG AFTER PURCHASING VEHICLE USED IT STARTED THIS LURCHING AND HESITATIONS IN MOVEMENT, THIS CAN ALSO BE OBSERVED (THE JUMPS AND HESITATIONS) IN RPMS ON THE TAC. THIS IS OCCURRING CONSISTENTLY PRIMARILY WHEN DRIVING BETWEEN 30-40 MPH; THIS DOES NOT STOP UNLESS YOU ACCELERATE QUICKLY OR ALLOW YOUR SPEED TO DROP BELOW 20 MPH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11189958March 19, 2019
STEERING
PLACED VEHICLE IN "PARK", AND THE EPS LIGHT CAME ON INDICATING POWER STEERING PROBLEM. DROVE VEHICLE HOME AND STEERING WAS VERY HARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11189785March 18, 2019
AIR BAGS
ON 3/18/2019 I GOT IN MY CAR AND THE AIRBAG LIKE IS ON STAATING THERE IS A PROBLEM.I CALL MY EXTENED WARRENTY AND THEY SAID THIS IS NOT COVERED. THAT SUCKS BECUSE WHAT ARE YOU PAYING FOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139284October 9, 2018
POWER TRAIN, VEHICLE SPEED CONTROL
RPMS ARE FLUCTUATING. TACHOMETER BOUNCES UP AND DOWN WHEN SLOWLY ACCELERATING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133487October 5, 2018
POWER TRAIN
TRANSMISSION AND TORQUE CONVERTER PROBLEM. EXPERIENCING SHUTTER WHEN SHIFTING FROM 2ND GEAR INTO 3RD GEAR. STARTING AT 40,000K MILES. LOW IDLING RPM HOVERING AROUND 500RPM AND TRIES TO REGAIN THE APPROPRIATE IDLING RPM TO AROUND 600-700RPM. HARD DOWNSHIFTS OCCASIONALLY FROM 2ND TO 1ST GEAR, ESPECIALLY IN STOP AND GO TRAFFIC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123201August 29, 2018
SEATS
HEADREST IS EXTREMELY UNCOMFORTABLE. I KNOW THEY ARE SUPPOSEDLY SAFE, BUT I DON'T THINK IT'S TRUE. THEY FORCE THE HEAD FOREWARD AND LEAVE A BIG VOID FROM THE TOP OF YOUR SHOULDERS TO THE BOTTOM OF YOUR HEAD. THIS COULD BREAK YOUR NECK IN A COLLISION BY FORCING THE HEAD. SORT OF A REVERSE WHIPLASH, IF YOU WILL. WORST OF ALL, THEY CAUSE ME A LOT PAIN ON LONG TRIPS. PLEASE RECALL THESE AND REPLACE THEM WITH TILT-ADJUSTABLE HEADRESTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121836August 23, 2018
UNKNOWN OR OTHER
THE VEHICLE COMPRESSOR CLUTCH ASSEMBLY FAILED AFTER THE BOLT BACKED ITSELF OUT. THE FAILURE OF THIS BOLT RESULTED IN THE VEHICLES INABILITY TO ENGAGE THE COMPRESSOR AND AS A RESULT THE A/C DOES NOT WORK AND JUST BLOWS HOT AIR. IT APPEARS TO BE RELATED TO THE RECALL ISSUED ON CERTAIN MODEL YEAR 2014-2015 ACURA MDX'S; MINE WAS MANUFACTURED IN 3/2014. THE LOCAL ACURA DEALERSHIP WILL NOT COVER THE REPAIR UNDER THE RECALL FOR SOME REASON EVEN THOUGH THE PART FAILURE, AS DESCRIBED BY THE SERVICE TECHNICIAN, IS EXACTLY WHAT IS ADDRESSED BY THE RECALL. APPARENTLY, MY VEHICLE WAS MANUFACTURED OUTSIDE OF THE DATE RANGE ADDRESSED BY THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118863August 9, 2018
ELECTRICAL SYSTEM
CAR BATTERIES RUN OUT POWER WELL WITHIN THEIR WARRANTY PERIOD TO THE POINT WHERE THE VEHICLE STALLS WITHOUT ANY ADVANCE NOTIFICATION / ALERT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11088946April 19, 2018
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
THE 2014 ACURA MDX HAD A SUDDEN INADVERTENT BRAKING ISSUE WITH SIMULTANEOUS VEHICLE STABILITY ASSIST (VSA) LIGHT AND BRAKE LIGHT ON WHEN THE CAR WAS IN MOTION. THE SCREEN PANEL WAS AUTOMATICALLY SHUT DOWN. I HEARD A DEEP SPARKING SOUND (LIKE A MINOR EXPLOSION SOUND). THIS SITUATION HAPPENED SEVERAL TIMES WHEN THE AUTO WAS EITHER RUNNING ON A HIGHWAY (60-70 MILE/HOUR) OR ON THE LOCAL DRIVING (20-40 MILE/HOUR) EVEN WITHOUT ANY VEHICLE IN FRONT OF THE MDX. IT SEEMS THAT THE ISSUE HAS NO ANY ASSOCIATION WITH WEATHER CONDITIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078642March 12, 2018
POWER TRAIN
SIMILAR TO OTHER COMPLAINTS, MY TRANSMISSION IS "STUTTERING" WHEN SLOWLY ACCELERATING BETWEEN (I THINK) 3RD AND 4TH GEAR AND WHEN IT IS BETWEEN 1500-2000 RPM. IT'S BEEN A CONSTANT ISSUE SINCE AROUND 10000 MILES OR SO. TOOK TO THE DEALER AND THEY INDICATED THAT THERE WAS A RECALL; HOWEVER, WHEN I SEARCH MY VIN, NO RECALL COMES UP. THERE ARE A LOT OF COMPLAINTS I'VE FOUND WITH THIS SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063539January 18, 2018
UNKNOWN OR OTHER
SUNROFF SHATTERED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062678January 14, 2018
VISIBILITY/WIPER
SUNROOF EXPLOSION - SATURDAY 1/13/18 EVENING 7:30 PM DRIVING ON OPEN HIGHWAY (HARDY TOLL ROAD IN NORTH OF HOUSTON) TO AIRPORT TO PICK UP MY FAMILY. CLEAR SKIES, ~50F. WHILE DRIVING AT 68MPH HEARD A LOUD/DEAFENING 'POP'. NO OTHER CARS NEARBY, NO OVERPASSES NEARBY. THE GLASS EXPLOSION OF THE SUNROOF WAS SPONTANEOUS AND BLEW UP AND THEN FELL. TAKE A LOOK AT PHOTO TO SHOW CREST NEAR CENTER OF GLASS, ALSO THE EDGES OF THE GLASS NEAR BODY ARE NOW LOWER THAN BODY. SHOWING UPWARD MOTION TO GLASS. SUNSCREEN WAS CLOSED AND CAUGHT MOST OF GLASS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057252December 28, 2017
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, STEERING
VEHICLE WOULD NOT START INITIALLY AND DISPLAYED SEVERAL ERROR CODES ONCE IT FINALLY STARTED. ONCE I BEGAN DRIVING IT DID NOT HAVE NORMAL STEERING CONTROL AND SEEMED AS THE TRANSMISSION HAD PROBLEMS. IT WOULDN'T ACCELERATE NORMALLY AND THE RPMS RAN HIGHER THAN USUAL. THERE WAS NO DIFFERENCE WHEN I SWITCHED BETWEEN NORMAL AND SPORT MODE LIKE USUAL. THE N ORLANDO AUTO NATION ACURA STATED THE ISSUES WERE CAUSED BY A BAD BATTERY BUT IT WAS SERVICED A WEEK PRIOR AT AUTO NATION HONDA AND THE BATTERY TESTED GOOD (SEE ATTACHED IMAGE). THEY REPLACED THE BATTERY AND CLEARED THE ERROR CODES BUT IT SEEMS LIKE THE STEERING IS STILL LOOSE AND STILL HAS POOR ACCELERATION COMPARED TO BEFORE THE ISSUE WITH THE ERROR CODES. I AM VERY CONCERNED ABOUT THESE ISSUES FOR THE SAFETY OF MY FAMILY. IT HAS BEEN TWO DAYS SINCE THE BATTERY HAS BEEN REPLACED AND PLAN TO RETURN TO ADDRESS THESE ISSUES SOON AS POSSIBLE. PLEASE SEE ATTACHED PHOTOS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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