Acura MDX Complaints (2012)

76 consumer complaints on file.

#11144197October 30, 2018
POWER TRAIN
WHILE DRIVING MY CAR MY RPMS FLUCTUATE AND MY CAR CAN'T SEEM TO GET INTO GEAR. IT IS ALL OVER THE PLACE AND VERY SCARY AT TIMES. IT SEEMS TO BE SOMETHING WITH THE TRANSMISSION AND ALSO A VERY COMMON PROBLEM. THIS SHOULD NOT BE THE CONSUMERS PROBLEM. ACURA SHOULD BE LIVING UP TO THERE NAME BY FIXING THIS PROBLEM. ACURAS SHOULD NEVER HAVE A TRANSMISSION PROBLEM. THATS WHY MY HUSBAND AND I ARE LOYAL CUSTOMERS. I AM VERY DISAPPOINTING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143084October 27, 2018
AIR BAGS
I AM HAVING PROBLEMS WITH MY AIR BAG LIGHT KEEPS COMING ON THE DASH BOARD, SAYING CHECK AIR BAG SYSTEM. THIS HAPPENS EVERYDAY WHEN DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143087October 27, 2018
AIR BAGS
CHECK AIR BAG SYSTEM KEEPS COMING ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140235October 14, 2018
UNKNOWN OR OTHER
I WAS DRIVING DOWN THE FREEWAY WHEN MY SUNROOF SPONTANEOUSLY SHATTERED. THERE WERE NO OTHER VEHICLES BY ME AND I WAS NOT DRIVING UNDER AN OVERPASS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121145August 20, 2018
POWER TRAIN
TRANSMISSION SHUDDERS AT VARIOUS SPEEDS BETWEEN 15-55 MPH. MOST SEVERE AT APPROX 35-40 MPH BETWEEN 1500-2000 RPM. THIS IS A KNOWN ISSUE BY ACURA/AMERICAN HONDA AS EVIDENCED BY SERVICE BULLETIN 16-044.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11105200July 2, 2018
STRUCTURE, TIRES:TEMPORARY/EMERGENCY SPARE TIRE
TL* THE CONTACT OWNS A 2012 ACURA MDX. WHILE DRIVING 25 MPH, THE SPARE TIRE DETACHED FROM THE VEHICLE. AUTONATION ACURA OF STEVENS CREEK (4747 STEVENS CREEK BLVD, SANTA CLARA, CA 95051) DIAGNOSED THAT THE WIRE HOLDING THE SPARE TIRE NEEDED TO BE REPLACED, INCLUDING THE SPARE TIRE. THE VEHICLE WAS NOT REPAIRED DUE TO THE PARTS NOT BEING SUPPLIED FROM THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED, BUT REFERRED THE CONTACT BACK TO THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081042March 23, 2018
ENGINE
MOTOR IS CONSUMING 1.5 TO 2.5 QUARTS OF OIL EVERY 1000 MILES. THERE ARE NO LEAKS AND ACURA HAS REPLACED THE PISTON AND RINGS ONCE BUT THE PROBLEM HAS CONTINUED AND ACURA IS NOW CLAIMING THIS NORMAL FOR THE VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080717March 21, 2018
AIR BAGS
I WAS IN A CAR ACCIDENT LAST WEEK AND TOTALED MY MDX. I RAN INTO A PILLAR IN A PARKING STRUCTURE PRETTY HARD. THE FRONT OF MY CAR IS ALL DAMAGED BUT THE AIR BAGS DID NOT DEPLOY. I HAD CONCUSSION AS A RESULT OF THIS ACCIDENT BECAUSE MY HEAD HIT THE STEERING WHEEL. THE CAR WAS PRONOUNCED AS A TOTAL LOSS.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11072815February 14, 2018
AIR BAGS
I WAS IN A SERIOUS HEAD ON COLISION AND THE AIRBAGS IN THE VEHICLE FAILED TO DEPLOY DESPITE MAJOR DAMAGE TO THE FRONT OF THE CAR. I SUSTAINED INJURY REQUIRING HOSPITALIZATION IN COLLISION.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11071684February 8, 2018
UNKNOWN OR OTHER
TAKATA RECALL - THE ACURA RECALL WEBSITE SAYS THERE IS A TAKATA RECALL, HOWEVER, YOUR DATABASE SAYS THERE ARE NOT RECALLS FOR MY VEHICLE. THANKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061527January 9, 2018
POWER TRAIN
RPM'S FLUCTUATE ON THE TACHOMETER WHILE ACCELERATING. THEY JUMP UP AND DOWN AND YOU CAN FEEL THE VEHICLE HESITATE. BASED ON WHAT I AM READING, THIS APPEARS TO BE A WELL KNOWN ISSUE WITH PROGRAMMING AND WITH THE TORQUE CONVERTER THAT CAN RESULT IN TRANSMISSION DAMAGE. EVEN IF THE TORQUE CONVERTER IS REPLACED, WHICH IS AN EXPENSIVE REPAIR, THIS APPEARS TO BE A RE-OCCURRING ISSUE. OUR 2012 MDX HAS 79,365 MILES ON IT WHICH IS JUST OUTSIDE THE POWER TRAIN WARRANTY AND WELL BEFORE A TRANSMISSION SHOULD BE GOING ON AN ACURA VEHICLE. THIS STARTED HAPPENING A COUPLE MONTHS AGO AND NOW IS A DAILY OCCURRENCE. BEING THIS HAPPENS AT ANY SPEEDS AND WHILE MOVING AND IS DIRECTLY TIED TO THE COMPUTER, THIS COULD LEAD TO FAILURE ON A BUSY ROAD AND A POTENTIALLY DANGEROUS SITUATION. BEING A COMMON ISSUE THAT IS WELL DOCUMENTED, I FEEL THIS SHOULD BE COVERED BY WARRANTY AND FIXED BY THE MANUFACTURER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015605August 15, 2017
ENGINE
2012 ACURA MDX 3.7 LITER ENGINE HAS VERY HIGH OIL CONSUMPTION. THE ACURA DEALER HAS TESTED THE CONSUMPTION IN THREE TESTS TO BE ABOUT ONE QUART EVERY 1500 MILES. THE ENGINE MILEAGE IS 86,321. THIS VEHICLE HAS ALWAYS BEEN SERVICED AT REQUIRED INTERVALS BY THE DEALER. I AM THE ORIGINAL OWNER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010017July 21, 2017
SUSPENSION
WE HAVE A 2012 MDX 4 DR AWD ACURA IT HAS OVER 49,000 MILES ON IT. RECENTLY, WE STARTED NOTICING CLUNKING NOISE ORIGINATING FROM THE LEFT FRONT AREA WHENEVER WE HIT A SLIGHT BUMP ESPECIALLY ON A SLOWER RIDE LIKE GETTING INTO THE DRIVEWAY. IT IS SUSPECTED TO BE THE STRUT ISSUE WHICH WILL COST US PRETTY SIGNIFICANT COST TO REPLACE IT AND WONDERING IF IT HAS ANY RECALLS FOR THIS TYPE OF ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993109June 4, 2017
STRUCTURE:BODY
I WAS DRIVING ON THE HIGHWAY 45 FROM DALLAS TO HOUSTON ON MAY 25, 2017, GOING APPROX. 65 MPH. ALL OF A SUDDEN I HEARD A VERY LOUD POP SOUND FROM THE SUNROOF. I ALMOST LOST CONTROL OF MY VEHICLE BUT MANAGED TO PULL OVER ON THE SHOULDER OF THE HIGHWAY TO FIND OUT WHAT HAD HAPPENED. I SAW THAT THE SUNROOF GLASS WAS COMPLETED SHATTERED AND BUBBLED OUTWARDS INSTEAD OF INWARDS. THERE WAS NO VEHICLES WITHIN AT LEAST 200 YARDS AHEAD OF OR BESIDES MY CAR. THERE WAS NO FALLING OBJECTS THAT I COULD FIND INSIDE THE VEHICLE. I BELIEVED THAT THE SUNROOF SHATTERED BY ITSELF. I HAD BEEN ON THE HIGHWAY FOR OVER THREE HOURS BEFORE THIS OCCURRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10954405February 14, 2017
POWER TRAIN
VEHICLE HAS BEEN LUNGING AT STEADY RPM OF 1.6. WHEN TAKEN TO DEALERSHIP THEY SAID THERE WAS A SERVICE BULLETIN INDICATING EARLY DEGRADATION OF TRANSMISSION FLUID CAUSED BY SOFTWARE ISSUE WAS CAUSING THE ISSUE. WOULD NOT COVER THE REPAIRS UNDER WARRANTY. TSA 16-044 ISSUED IN NOVEMBER OF 2016. CAR WAS UNDER WARRANTY WHEN ACURA BECAME AWARE OF ISSUE AND DID NOT NOTIFY CONSUMERS OF ISSUE. HAVE SPENT NUMEROUS PHONE CALLS WITH ACURA AND THE DEALERSHIP AND THEY CANNOT PROVIDE A DATE WHEN SOFTWARE UPDATE WILL BE AVAILABLE TO FIX THE ISSUE. TEMPORARY SOLUTION WAS TO CHANGE TRANSMISSION FLUID, WHICH I HAD TO PAY FOR. ACURA CANNOT TELL ME OF PERMANENT DAMAGE TO TRANSMISSION DUE TO KNOWN ISSUE WITH SOFTWARE CAUSING EARLY DECAY OF TRANSMISSION FLUID.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10948491January 30, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 ACURA MDX. AFTER CAMPING, THE VEHICLE WAS TAKEN TO A DEALER FOR AN OIL CHANGE WHERE IT WAS DISCOVERED THAT RODENTS CHEWED ON SEVERAL WIRES. THE DEALER DID NOT DIAGNOSE THE FAILURE AND NO REPAIRS WERE MADE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10939148January 3, 2017
ELECTRICAL SYSTEM
POWER DOOR LOCKS WERE ALL DEFECTIVE, BECAME NON-RESPONSIVE TO TRANSMITTER AND DRIVER MASTER SWITCH IN YEAR 4. LOCKS ALSO BEGAN CYCLING OPEN AND CLOSED AT HIGHWAY SPEEDS. ALL 4 ACTUATORS HAD TO BE REPLACED OVER THE COURSE OF THREE TRIPS TO DEALER. I AM REPORTING ONLY THE MOST RECENT OCCURRENCE DATE AS THIS HAPPENED THROUGHOUT THE COURSE OF 2017
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10939152January 3, 2017
ELECTRICAL SYSTEM
POWER DOOR LOCKS WERE ALL DEFECTIVE, BECAME NON-RESPONSIVE TO TRANSMITTER AND DRIVER MASTER SWITCH IN YEAR 4. LOCKS ALSO BEGAN CYCLING OPEN AND CLOSED AT HIGHWAY SPEEDS. [MAJOR SAFETY HAZARD!] ALL 4 ACTUATORS HAD TO BE REPLACED OVER THE COURSE OF THREE TRIPS TO DEALER. I AM REPORTING ONLY THE MOST RECENT OCCURRENCE DATE AS THIS HAPPENED THROUGHOUT THE COURSE OF 2017
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10933709December 7, 2016
POWER TRAIN
MY 2012 MDX SUFFERS FROM A TORQUE CONVERTER RUMBLING SOUND AND VIBRATION COMMON TO THE MDX SERIES. AS YOU ACCELERATE THE NOISE AND VIBRATION CAN BE FELT ALMOST LIKE A BEARING NOISE WHICH WILL EVENTUALLY CAUSE A LOCKUP OR FAILURE POSSIBLY RESULTING IN INJURIES TO ANY DRIVERS OR PEDESTRIANS. THE DEALERS ARE SAYING THAT THIS NOISE IS INDIGENOUS TO THE INHERENT HISTORY OF THE VEHICLE . FACT: SO I'M NOT ALONE IN THIS AND I KNOW ANY VIBRATIONS IN THAT AREA WILL DEFINITELY LESSEN THE LIFE OF THE VEHICLE AND COST THE CAR OWNERS ! GOD FORBID ! THERE REFUSAL TO SIMPLY REPLACE THE CONVERTER IS A REFUSAL TO SELL GOOD VEHICLES AND THIS SHOULD BE A RECALL ASAP ! UPDATED 10/22/13 ACURA CLIENT SERVICES INFORMED THE CONSUMER WAS INFORMED THAT ALL THE MDX VEHICLES NEAR THE SAME YEAR, HAVE AN INHERENT DOCUMENTED KNOCK ON ACCELERATION REGARDLESS OF WHAT PREMIUM FUEL IS USED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10920145October 31, 2016
STRUCTURE:BODY, VISIBILITY:SUN/MOON ROOF ASSEMBLY
THE SUNROOF SPONTANEOUSLY EXPLODED CAUSING SHATTERED GLASS TO FALL ON THE DRIVER WHILE DRIVING DOWN THE HIGHWAY. IT SOUNDED LIKE A GUN WENT OFF. THERE WAS NOT ANY DEBRIS OR ROCK THAT COULD HAVE CAUSED THE SHATTERED GLASS. THE GLASS WAS LIFTED UPWARD, NOT DOWNWARD AS WOULD HAVE BEEN THE CASE IF SOMETHING CAME FROM THE SKY OR AIR. THE TEMPERATURE WAS 55 DEGREES FAHRENHEIT AND THE TIME WAS APPROXIMATELY 3:40. I HAD USED THE SUNROOF EARLIER IN THE MORNING WITHOUT A PROBLEM AND NEVER HAD A PROBLEM BEFORE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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