Acura ILX Complaints (2015)

19 consumer complaints on file.

#11686105September 9, 2025
AIR BAGS
Check airbag system light keeps coming on and worried airbag may rupture or explode
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654549April 14, 2025
AIR BAGS
Check air bag system keeps turning on..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609370August 19, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2015 Acura ILX. The contact stated while driving at an undisclosed speed, the brake pedal was depressed, with the ABS warning light illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was taken to an independent mechanic where it was diagnosed that the electronic braking control module had failed and needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544573September 14, 2023
STEERING
The contact owns a 2015 Acura ILX. The contact stated while driving 30-40 MPH, the vehicle started pulling to the right. The contact was able to steer the vehicle and continued driving. Additionally, the contact stated that while driving at various speeds, the steering wheel abruptly jerked and violently turned to the left, causing the vehicle to pull to the left. The contact stated that he was unable to turn the steering wheel to the right. The contact stated that he depressed the brake pedal and came to a complete stop. The contact was then able to pull to the side of the road. The contact stated that the failure recurred several times while driving. The vehicle was taken to the dealer, where it was diagnosed that the steering column needed to be replaced. The vehicle was not repaired. The contact related the failure to an unknown recall. The manufacturer was not notified of the failure. The failure mileage was approximately 139,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536683August 5, 2023
AIR BAGS
Takata front passenger side ceiling airbag and front passenger seat airbag deployed without impact or collision after I left my garage and drove less than a quarter of a mile. There was an excessive heat warning and higher-than-average humidity. I suffered auditory injuries due to the high-decibel explosion the Takata airbags produced in the sealed cab of my car. My insurance has ruled my vehicle a total loss (with no fault of my own). Still, I have yet to accept the insurance's total loss offer, and I wanted to provide an opportunity for further inspection of the Takata airbag system to help this ongoing crisis further. Two Acura representatives called after I registered my airbag deployment on Honda's website. The first representative treated me, "I can have you arrested." during our phone conversation on July 12th, 2023. The second representative requested that I turn over my vehicle to Acura "So we can do our internal investigation." I declined, and his rebuttal was to take my car from the bank since there was a lien on it. I replied that my vehicle has no lien; it's paid in full. My insurance company initially told me they were going to inspect the vehicle. However, I was offered a total loss settlement within 48 hours. I've requested an inspection report multiple times for the cause, but my insurance company has not provided me with anything other than a total loss, with "no fault of my own report." There were no warning lamps, messages, or anything to alert me before the faulty deployment of the airbags. No passenger was seated in the passenger seat at the time of this incident.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11395299February 8, 2021
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2015 ACURA ILX. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED INTERMITTENT PUSH TO START FAILURES WITH SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT SEVERAL ATTEMPTS WERE NEEDED TO START THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282464November 26, 2019
ELECTRICAL SYSTEM
LAST COUPLE MONTHS PASSENGER SIDE DOOR LOCKS AND UNLOCKS ON ITS OWN WHENEVER CAR STARTS. YESTERDAY DRIVER SIDE DOOR FLEW OPEN AS I WAS DRIVING DOWN THE ROAD. TOOK CAR TO SHOP AND THEY ARE REPLACING DOOR LOCK AT THIS TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229573July 5, 2019
AIR BAGS, FUEL/PROPULSION SYSTEM
RECALL ON AIRBAGS 3/14/2019 AND I PURCHASED CAR USED 4/17/2019 NOT KNOWING ABOUT THE RECALL. FUEL PUMP FAILURE CAUSING CAR NOT TO START. MECHANIC FOUND IT BURNED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133532October 5, 2018
ENGINE
TL* THE CONTACT OWNED A 2015 ACURA ILX. AFTER THE VEHICLE WAS PARKED IN A PARKING GARAGE, IT CAUGHT FIRE UNDER THE HOOD. THE VEHICLE WAS DESTROYED. THERE WERE NO INJURIES AND A FIRE REPORT WAS FILED. AN UNKNOWN DEALER WAS CONTACTED AND TRIED TO SELL THE CONTACT A NEW VEHICLE. THE MANUFACTURER STATED THAT SINCE THE INSURANCE COMPANY DID NOT CLAIM THE VEHICLE FIRE AS A SAFETY MATTER, THEY WOULD NOT LAUNCH AN INVESTIGATION. THE FIRE EVENT WAS SENT TO THE MANUFACTURER'S TOTAL LOSS DEPARTMENT. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 18,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11002029June 28, 2017
UNKNOWN OR OTHER
MY CAR HAS A INTERMITTING SHUT OFF PROBLEM THAT JUST RANDOMLY HAPPENS AS I AM DRIVING I HAVE TAKEN MY CAR TO THE LOCAL TEMECULA ACURA DEALERSHIP WHICH I EXPERIENCED HORRIBLE SERVICE AFTER THEY HAD MY CAR 2 WEEKS THEY COULD NOT DIAGNOSE THE PROBLEM THEY COULD ONLY SUGGEST A MAJOR TUNE UP AND CHANGING SPARKPLUGS COST OVER $500 WHICH AS THEY TOLD ME MAY NOT FIX MY PROBLEM. I WORTE ACURA CORPORATE THEY REFUSE TO DO ANYTHING I SIMPLE WANT TO REPORT THIS ISSUE MY CAR IS ONLY 3 YEARS OLD AND I SHOULD NOT BE HAVING THIS ISSUES WHICH IS VERY UNSAFE. THE CAR JUST CUTS OUT AND YOU NEVER KNOW WHEN IT WILL HAPPEN. I WILL NEVER PURCHASE ANOTHER ACURA THEY COULD NOT FIX MY PROBLEM WHICH IS THERE PRODUCT. I TRIED TO FILE WITH BETTER BUSINESS BUREAU AND I COULD NOT BECAUSE OF THE YEAR OF THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10909717September 26, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 ACURA ILX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ...UPDATED 12/28/16 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898252August 24, 2016
AIR BAGS
TAKATA RECALL. I CONTACTED TWO DEALERSHIPS, BOT SAID THEY WOULD HAVE THE PART IN THIS SUMMER AND WOULD CALL ME WHEN THE PART WAS AVAILABLE. TWO LETTERS FROM ACURA STATED THAT THE PART WOULD BE AVAILABLE THIS SUMMER; YET, I HAVE NOT RECEIVED A NOTIFICATION FROM EITHER DEALERSHIP AND MY AIRBAGS HAVE NOT YET BEEN REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894319August 9, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 ACURA ILX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS UNAVAILABLE. UPDATED 11/01/16*LJ THE CONSUMER STATED THAT THE DEALERSHIP NEVER ORDERED THE PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885248July 16, 2016
AIR BAGS
WAS TOLD BY MY AURA DEALER THAT MY VEHICLE WAS UNSAFE TO DRIVE IN MAY 2016. IT HAS BEEN PARKED IN MY GARAGE SINCE THAT TIME, AWAITING PARTS TO REPAIR OR REPLACE THE TAKATA AIRBAG. I LEASED THE CAR IN DECEMBER 2014, AND WAS NOT TOLD OF THE RECALL UNTIL MAY 2016, NOR WAS I TOLD THAT THE CAR HAD A TAKATA AIRBAG WHEN I ENTERED INTO THE LEASE. FOR A PERIOD OF 18 MONTHS, ANYONE OF MY FAMILY DRIVING THE CAR WOULD HAVE BEEN ENDANGERED IF THE AIRBAGS WERE DEPLOYED. I REQUESTED A MORATORIUM ON LEASE PAYMENTS FROM ACURA LEASING, UNTIL THE CAR WAS DRIVEABLE, WHICH THEY REFUSED TO DO. I ASKED THE DEALER, NAPLETON ACURA TO SWAP OUT THE CAR/LEASE FOR ANOTHER CAR/LEASE WITHOUT THE AIRBAG PROBLEMS, WHICH THEY WOULD NOT DO WITHOUT A SIGNIFICANT MONETARY PENALTY. THE TAKATA AIRBAGS HAVE BEEN A PROBLEM DATING BACK TO 2001 FOR HONDAS, AND 2003 FOR ACURAS SO THIS IS A LONG STANDING ISSUE. I DON'T UNDERSTAND WHY YOUR AGENCY ALLOWS ACURA & HONDA TO CONTINUE TO SELL VEHICLES WITH TAKATA AIRBAGS ESPECIALLY IN HIGH HUMIDITY LOCALES SUCH AS FLORIDA, WHERE I LIVE. YOUR AGENCY SEEMS TO BE PROTECTING THE CAR MANUFACTURERS AND RELATED DEALERS AT THE EXPENSE OF THE PUBLIC THAT YOU ARE SUPPOSED TO BE PROTECTING. IRONICALLY AN AIRBAG IS A SAFETY COMPONENT, NOT ONE THAT EXPOSES THE DRIVER TO SERIOUS INJURY OR DEATH. AT THIS POINT, I WOULD LIKE TO GIVE THE CAR BACK TO ACURA, AND TERMINATE THE LEASE WITHOUT PENALTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10853423April 4, 2016
AIR BAGS
I WOULD LIKE TO KNOW ABOUT COMPENSATION FOR HAVING MY VEHICLE SIT IN MY PARKING LOT FOR 2 TO 6 MONTHS AND I'M PAYING MY CAR PAYMENT AND I'M NOT DRIVING MY CAR, IF I WANT TO DRIVE ANOTHER CAR OTHER THAN MY ACURA I WOULD PURCHASE THAT, NOW I'M DRIVING A RENTAL THEY TURNED OFF ALL THE FEATURES, NO EXPLANATION. I THINK I SHOULD AT LEAST GET REIMBURSE FOR MY CAR NOTE ATE LEAST HALF. I DON'T THINK IT IS FAIR FOR ME NOT HAVING MY LUXURY CAR TO DRIVE DIDN'T EVEN GET TO ENJOY MY CAR HAVEN'T EVEN DRIVEN MY CAR FOR 6 MONTHS GOT MY CAR IN LATE OCT 2015 & FEB RECALL SOMETHING NEEDS TO BE DONE ABOUT THIS. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850874March 21, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 ACURA ILX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS). THE MANUFACTURER INDICATED ON THE INTERIM NOTIFICATION THAT THE PARTS WOULD NOT BE AVAILABLE UNTIL MID SUMMER 2016. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE SECOND NOTIFICATION LETTER WOULD BE MAILED INDICATING THAT THE PARTS WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850200March 17, 2016
AIR BAGS
LESSOR DID NOT FORWARD A COPY OF THIS NOTICE TO US (LESSEE) WITHIN THE 10 DAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850128March 16, 2016
AIR BAGS
VEHICLE LESSOR FAILED TO FORWARD COPY OF RECALL NOTICE TO THE LESSEE WITHIN 10 DAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721203May 24, 2015
ELECTRICAL SYSTEM
CAR COMPLETELY SHUT OFF WHILE PULLING INTO A PARKING SPOT. ALL LIGHTS ON DASHBOARD FLASHED. ABS BREAKS WAS MOST DOMINATE ISSUE BEING FLASHED AFTER OTHER LIGHTS SETTLED. CAR WOULD NOT START FOR 4 HOURS. VERY DANGEROUS SINCE IT SHUT OFF DURING MOVING. LUCKILY AT A LOW SPEED. DEALER SAID IT WAS LOW VOLTAGE FROM BATTERY. THEY DID NOTHING. THEY TOLD ME VOLTAGE WAS LOW ON A DIAGNOSTICS TEST THEY DID. TOLD ME NOT TO USE RADIO WHILE CAR IS OFF. THIS STILL IS A PROBLEM BECAUSE IT SHOULD HAVE CHARGED FULLY AFTER MY RIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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