Acura CL Complaints

586 consumer complaints on file.

#10125309June 14, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION PROBLEM: ERRATIC SHIFTING, HARD DOWNSHIFTS, SHIFTS FROM 5TH GEAR INTO 2ND GEAR AT HIGH SPEED: CLOSE-TO-DEATH EXPERIENCE ON THE HIGHWAY!! THIS HAS HAPPENED 3 MONTHS AFTER THE RECALL SERVICE WAS DONE CONCLUDING NOTHING WRONG. FROM MY RESEARCH I HAVE FOUND THAT THE RECALL - "BAND-AID FIX" DOES NOT FIX WHATS ACTUALLY WRONG WITH THE TRANSMISSION BECAUSE IT IS A TRICK TO MAKE CONSUMERS THINK THAT THE CAR IS FINE. THE RECALL WAS PUT OUT BUT DOES NOT WORK!! THIS MATTER SHOULD BE LOOKED INTO PROPERLY AND THUROUGHLY AGAIN. I DO NOT WISH TO INJURE OR KILL MYSELF OR OTHERS BECAUSE MY CAR IS POORLY DESIGNED. MY CAR IS OUT OF WARRANTY AND WILL NOT BE COVERED UNDER RECALL SINCE IT WAS ALREADY PROVIDED. FURTHERMORE, THE SYMPTOMS OF MY PROBLEM ARE DIFFERENT THAN THE RECALL SYMPTOMS. THE HONDA MOTOR CO. KNOWS VERY WELL THAT ALL THESE SYMPTOMS ARE COMBINED BUT DOES NOT WANT TO RECALL THE CORRECT PARTS BECAUSE IT WOULD COST TOO MUCH AND COVER TOO MANY VEHICLES. RIGHT NOW MY CHOICES ARE VERY LIMITED BUT EXPENSIVE: REPLACE WHOLE TRANSMISSION WITH FEW OTHER PARTS. MANY CONSUMERS' TRANSMISSIONS FAIL MULTIPLE TIMES SO THERE IS NO PERMANENT FIX AS THE COMPANY CLAIMS WITH THE RECALL SERVICE AND I'M SURE THIS IS NOT THE FIRST COMPLAIN. PLEASE LOOK INTO THE PROBLEM AGAIN AND MAKE THEM ISSUE A REAL SOLUTION TO THIS PROBLEM OR REFER ME SOMEWHERE THAT I COULD GET HELP RESOLVING THIS MATTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10121207May 17, 2005
ELECTRICAL SYSTEM
DT: SRS INDICATOR LIGHT IS ON AND ACCORDING TO THE DEALER IT WAS AN ERROR COD15-3. THEY TOLD THE CONSUMER THAT IT WAS CAUSED BY CELL PHONE OR ELECTRICAL INTERFERENCE. THERE WAS A TSB WHICH APPLIED TO ERROR CODE 15-3. THE CONSUMER TOOK THE VEHICLE TO THE DEALER AND THEY RESET THE SENSOR SWITCH, THIS HAPPENED AGAIN THE NEXT MORNING. DO NOT KNOW STATUS OF THE AIRBAG SYSTEMS IS NOT. THE CONSUMER DID NOT FEEL THAT A CELL PHONE COULD CAUSE THIS TYPE OF INTERFERENCE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10120789May 12, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
NHTSA CAMPAIGN ID NUMBER : 04V176000 - RECALLED THE TRANSMISSION ON MY 2001 ACURA CL-S VEHICLE. AT THE TIME, IT ALREADY HAD IT'S 3RD TRANSMISSION. THIS WAS IN AUGUST OF 2004. NOW IN MAY OF 2005, MY TRANSMISSION HAS FAILED AGAIN AND HAS BEEN REPLACED AGAIN. (I NOW HAVE MY FOURTH TRANSMISSION.) THIS IS TO ADVISE YOU THAT ACURA/HONDA'S REPAIR PRODCEDURE AS INDICATED IN THEIR RECALL (NHTSA CAMPAIGN ID NUMBER : 04V176000) IS FLAWED AND HAS NOT RESOLVED THE SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10120514May 10, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
MY VEHICLE HAS BEEN REGULARLY SERVICED AND MAINTAINED AS SUGGESTED BY ACURA. HOWEVER, I AM CURRENTLY EXPERIENCING GREAT DIFFICULTY WITH MY 2001 ACURA CL TYPE S BECAUSE THE TRANSMISSION SYSTEM IS MALFUNCTIONING. THE TRANSMISSION WILL ABRUPTLY SHIFT INTO HIGHER GEARS WHILE THE VEHICLE IS TRAVELING AT LOW SPEEDS. THE CAR HAS LOST POWER WHEN ASCENDING STEEP HILLS AND PRESENTS GREAT DANGER TO OTHER VEHICLES BECAUSE OF THE NEED TO PULL-OVER OR STOP. ALTHOUGH ACURA WARRANTY COVERS THIS PROBLEM AND APPLIES TO VEHICLES IN THE US VIRGIN ISLANDS, THEY HAVE NOT EXPEDITIOUSLY DEALT WITH THE PROBLEM. ALREADY, AFTER ONE MONTH, ACURA HAS NOT SENT THE NECESSARY PARTS TO THE DEALER OR MADE ACCOMODATIONS SO THAT I WOULD NOT BE DRIVING AN UNSAFE VEHICLE. AFTER NUMEROUS ATTEMPTS TO INFORM ACURA AND THEIR CUSTOMER SERVICE DEPARTMENT, I HAVE RECEIVED VERY LITTLE ASSISTANCE. I HOPE THIS COMPLAINT WILL HELP BUILD THE RECORD SHOWING THAT ACURA IS MANUFACTURING A FAULTY, UNSAFE PRODUCT AND IS FAILING TO ADEQUATELY REMEDY THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10120061May 6, 2005
SEATS:FRONT ASSEMBLY:POWER ADJUST, POWER TRAIN:AUTOMATIC TRANSMISSION, SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS, VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES, VISIBILITY:REARVIEW MIRRORS/DEVICES:INTERIOR, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL, ELECTRICAL SYSTEM:WIRING, SERVICE BRAKES, AIR:DISC:ROTOR, SERVICE BRAKES, AIR:DISC, EQUIPMENT
SINCE THE SECOND DAY OF HAVING MY CAR, MY CAR HAS BEEN CONTINUOUSLY PLAGUED WITH PROBLEMS. I HAVE TAKEN MY CAR IN FOR REPAIR OVER 10 TIMES FOR VARIOUS AND SOMETIMES REPEATING PROBLEMS. THIS ALL HAS OCCURRED WITHIN A THREE YEAR PERIOD. I HAVE NEVER HAD A VEHICLE THAT HAS HAD SO MANY PROBLEMS. SOME OF THE PROBLEMS HAVE BEEN SO SEVERE THAT I NO LONGER FEEL SAFE DRIVING MY CAR. ONE OF THESE PROBLEMS WAS MY TRANSMISSION SPONTANEOUSLY DOWNSHIFTING FROM 5TH GEAR TO 2ND GEAR AT HIGHWAY SPEEDS. THIS CAUSED A TREMENDOUS DECREASE OF SPEED. HAD SOMEONE BEEN IN BACK OF ME, I WOULD HAVE BEEN SERIOUSLY INJURED. THE TRANSMISSION WAS REPLACED, BUT IT CONTINUES TO ACT SPONTANEOUSLY. AFTER MAKING COMPLAINTS DIRECTLY TO ACURA OF AMERICA, I FEEL SNUBBED BY THEM IN THAT THEY HAVE NOT SOUGHT TO ASSIST ME OTHER THAN WARRANTY REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117582April 7, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING THE VEHICLE, GEARS SLIPPED OUT AND GO INTO A DIFFERENT GEAR OR WENT INTO NEUTRAL, PREVENTING THE VEHICLE FROM MOVING WHILE ON THE ROAD. TAKEN TO THE DEALER THREE TIMES TO REPLACE THE TRANSMISSION, BUT THE PROBLEM RECURRED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117453March 29, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
1997 ACURA CL 3.0 HAS PROBLEMS WITH THE IGNITION SWITCH. *MR THE CONSUMER VEHICLE WAS STALLED OUT AS SHE WAS DRIVING. THE CONSUMER WAS ADVISED IN JULY 2004 THAT THERE WAS A RECALL AND TO TAKE THE VEHICLE TO THE NEAREST DEALERSHIP, HOWEVER IN FEB 2005, THE VEHICLE BEGAN TO STALL AGAIN WHILE TRAVELING AT A HIGH RATE OF SPEED. THE VEHICLE WAS TOWED AND UPON EXAMINING THE VEHICLE, THE CONSUMER WAS TOLD THE IGNITION SWITCH WAS THE SOURCE OF THE PROBLEM. THE CONSUMER STATED THAT PROBLEM HAD ALREADY BEEN TAKEN CARE OF, HOWEVER THE DEALER STATED THE PREVIOUS DEALER DID NOT USE THE CORRECT PART FOR THE RECALL. THE CONSUMER TOOK THE VEHICLE BACK TO THE ORIGINAL DEALER WHO THEN STATED IT WAS NOT THE IGNITION SWITCH, BUT THE 02 SENSOR AND EGR VALVE WHICH WAS EVENTUALLY REPLACED, HOWEVER 2 WEEKS LATER THE VEHICLE STALLED OUT AGAIN. THE DEALER FINALLY DETERMINED THAT IT WAS INDEED THE IGNITION SWITCH AFTER THE CONSUMER BOUGHT HER PERSONAL MECHANIC WITH HER TO THE DEALER. THE DEALER STATED THE PART WAS NOT COVERED UNDER WARRANTY AND THERE WOULD BE A CHARGE. THE CONSUMER EVENTUALLY HAD HER PERSONAL MECHANIC REPLACE THE IGNITION SWITCH. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10119198March 23, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION, ELECTRICAL SYSTEM, SUSPENSION, SEAT BELTS, ENGINE AND ENGINE COOLING:ENGINE
2002 ACURA CL 3.2 EXPERIENCING PROBLEMS WITH AUTOMATIC TRANSMISSION, SEAT BELTS, TIMING BELT, ELECTRICAL SYSTEM, AND THE ENGINE.***NO ANSWER REQUIRED***. *MR THE CONSUMER HAS EXPERIENCE NUMEROUS PROBLEMS WITH THE AUTOMATIC TRANSMISSION, ELECTRICAL SYSTEM, SEAT BELTS, SUSPENSION AND ENGINE. THE CONSUMER DID STATED THERE WAS A RECALL ON THE TRANSMISSION AND BELT TENSIONER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112021February 23, 2005
POWER TRAIN:MANUAL TRANSMISSION:FLOOR SHIFT ASSEMBLY
2003 ACURA CL TYPE S 6 SPEED MANUAL TRANS. TRAVELING SLOW IN 1ST. GEAR ON AND OFF THE GAS TRANS. POPS OUT OF GEAR WITH A CLUNK. IF I HOLD THE SHIFT LEVER IN PLACE IT WILL NOT POP OUT IF GEAR. THIS HAS HAPPENED SINCE I BOUGHT THE CAR NEW IN 08-2003. DEALER CHECKED INTO IT BUT SAID EVERYTHING LOOKED FINE. I LOVE THE CAR BUT THIS PROBLEM WITH IT POPING OUT OF GEAR IS CONCERNING AND DANGEROUS. I'M WONDERING IF THIS IS CAUSING DAMAGE TO MY CAR IN OTHER WAYS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10109911February 5, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
MY 2001 ACURA CL WITH ONLY 45K MILES ON IT HAD THE TRANSMISSION GO OUT IN A VERY DANGEROUS MANNER. THE CAR WITHOUT NOTICE WOULD DOWN SHIFT INTO SECOND GEAR WHEN YOU WERE GOING ABOUT 50 MPH. IT WOULD START SHIFTING ON ITS OWN CAUSING THE CAR TO RAPIDLY SLOW DOWN. THE CAR WAS VERY HARD TO CONTROL AT THIS POINT BUT BECAUSE I WAS ONLY A FEW MILE FROM THE DEALERSHIP I WAS ABLE TO MAKE IT THERE AND GOT A NEW TRANSMISSION. WHEN I DROVE INTO THE DEALER WITH IN 10 SECONDS THEY SAID "YOU NEED A NEW TRANSMISSION". I THOUGHT THIS WAS A BIT ODD AND DID A LITTLE RESEARCH ON THE WEB AND FOUND OUT WHAT BAD TRANSMISSIONS THESE CARS HAD. ACURA TOLD ME THEY HAD FIXED THE PROBLEM. NOW, LESS THAN 5K MILES LATER THE SAME THING HAPPENED WITH MY "NEW" TRANSMISSION". I BOUGHT AN ACURA FOR RELIABILITY AND QUALITY. I FEEL THIS PROBLEM IS NOT BEING PROPERLY ADDRESSED (JUST PUTTING SAME BAD TRANSMISSIONS BACK IN CARS WITH SMALL MODIFICATIONS). ALL OVER THE NET YOU READ ABOUT HONDA AND ACURA OWNERS HAVING SIMILAR STORIES BUT THERE IS VERY LITTLE "OFFICIAL NEWS" ON THE PROBLEM. UNTIL HONDA GETS SOME HEAT FOR THIS MISTAKE I THINK THEY WILL NOT PROPERLY FIX THE PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10111011January 19, 2005
POWER TRAIN
THE VEHICLE TRANSMISSION FAILED AT 18700 MILES. *NM THE CONSUMER RECEIVED A NOTICE THAT THE MANUFACTURER WAS EXTENDED THE WARRANTY ON THE TRANSMISSION. A LITTLE OVER A YEAR LATER THE CONSUMER TRANSMISSION FAILED AND WAS REPLACED WITH A NEW ONE. THE CONSUMER THEN RECEIVED A RECALL ON THE TRANSMISSION AND HAD IT REPLACED A SECOND TIME. NOW THE TRANSMISSION IS STARTING TO SLIP AGAIN. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104947January 2, 2005
SEATS
LEATHER UPHOLSTERY FAILURE ON THE FRONT SEATS OF 2001 ACURA 3.2CL PURCHASED 5/1/01. STEERING WHEEL PREVIOUSLY REPLACED BECAUSE OF LEATHER FAILURE. AM NOW HAVING PROBLEM WITH FRONT SEATS AND A SECOND FAILURE OF LEATHER ON THE STEERING WHEEL.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102467December 9, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
2001 ACURA CL TYPE S, FRONT BRAKE ROTORS WARPING: AT 34000 MILES, THE BRAKE DISCS HAD WARPED. I TOOK THE CAR TO THE DEALERSHIP, AND AFTER I SHOWED THEM THE ACURA TECHNICAL SERVICE BULLETIN 01-017 ABOUT WARPED BRAKES, THEY AGREED TO RESURFACE THE BRAKES UNDER WARRANTY. AT THIS TIME THE TWO SERVICE WRITERS ACKNOWLEGED THAT THE BRAKE ROTORS WERE A WEAKNESS ON THE ACURA TL AND CL, THAT THEY SERVICED ABOUT TEN CARS PER WEEK FOR THIS, AND THAT THEY HAD PUT NEW BRAKE ROTORS ON THEIR PERSONAL VEHICLES. 14000 MILES LATER, AT 48000 MILES, THE ROTORS WERE WARPED AGAIN, AND I PERSUADED THEM TO REPLACE THE ROTORS WITH NEW ONES UNDER WARRANTY. (I PAID FOR NEW PADS.) NOW, 16000 MILES LATER, AT 64000 MILES, THE NEW ROTORS HAVE WARPED. I AM A MECHANICAL ENGINEER, AND I KNOW HOW TO DRIVE TO CAUSE THE LEAST AMOUNT OF HEAT BUILD UP IN THE ROTORS, SO THIS IS A CASE OF UNDERDESIGNED ROTORS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100760November 30, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
CAR STARTED TO DELAY BETWEEN SHIFTING. AFTER BEING IN 5TH GEAR AT HIGHWAY SPEED (ABOUT 55 MPH) CAR DOWN SHIFTED TO 2ND GEAR. PULLED OVER. CAR HAD RECENTLY BEEN SERVICED FOR RECALL OF TRANSMISSION. MECHANIC SAYS NEED NEW TRANSMISSION. CANNOT IDENTIFY PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10097649November 15, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION WAS DEFECTIVE. CONSUMER HAD TO HAVE THE VEHICLE TOWED BACK TO THE DEALERSHIP AFTER TRANSMISSION WORK WAS DONE. CONSUMER CONTACTED THE MANUFACTURER. HOWEVER, THE MANUFACTURER WAS NOT WILLING TO ASSIST THE CONSUMER. PRIOR TO TRANSMISSION'S WORK BEING DONE THIS VEHICLE DID NOT HAVE A TRANSMISSION PROBLEM . *AK THE CHECK ENGINE LIGHT ILLUMINATED AND THE VEHICLE WOULD NOT GO INTO REVERSE. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10095140November 9, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
THE VEHICLE JUMPS OUT OF GEAR, AND SOMETIMES STICKS. TRANSMISSION IS DEFECTIVE. DEALER STATED THAT HE COULD NOT FIND THE PROBLEM.*AK *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101137November 3, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
THE VEHICLE'S TRANSMISSION PROBLEM BECAME WORSE AFTER THE RECALL REPAIRS WERE MADE. *NM THE CONSUMERS VEHICLE HAD PROBLEMS CHANGING INTO SECOND GEAR. CAMPAIGN ID NUMBER : 04V176000 *TC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098150November 2, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
MY 2001 ACURA CL S HAD THE CHECK ENGINE LIGHT, VSA LIGHT, AND ! LIGHT COME ON. THINKING THE PROBLEM WAS RELATED TO THE EMISSIONS, I CONTINUED TO DRIVE CAR. THE NEXT DAY I TOOK CAR TO DEALER, TO HAVE PROBLEM DIAGNOSED. THE SERVICE MANAGER COULDN'T SEE ME TO THE FOLLOWING DAY. THE NEXT DAY HE RAN TEST AND TOLD ME THE TRANSMISSION WAS BAD (GRINDING IN TORQUE CONVERTER), AND TO TAKE IT TO HIS OTHER DEALER. THE DEALER CONFIRMED THE PREVIOUS DIAGNOSIS.10-26-04. HOWEVER, HE WASN'T SURE ABOUT WARRANTY BECAUSE CAR WAS BROUGHT OVER FROM CANADA. I WAS TOLD TO CONTACT ACURA CUSTOMER RELATIONS, AND I TOOK CAR HOME. THE NEXT DAY I WENT ON THE WEB AND FOUND NUMEROUS COMPLAINTS ABOUT EXACT PROBLEMS I ENCOUNTERED. THE DIFFERENCES WERE THAT THE TRANSMISSIONS WERE DOWNSHIFTING FROM 3RD TO 1ST WHILE PEOPLE WERE DRIVING ON EXPRESSWAYS, ALMOST CAUSING SERIOUS ACCIDENTS. THE PROBLEM WITH THE WARRANTY WAS IRONED OUT WITHIN 2 DAYS, AND ACURA IS REPLACING MY TRANSMISSION ON THE 3RD OF NOVEMBER. HOWEVER, THE DEALER'S SERVICE MANANGER NEVER WARNED ME OF THE DANGER OF DRIVING THE VEHICLE. THE CAR HAS 53200 KILOMETERS (33000 MI). THE TRANSMISSION FLUID WAS CHANGED BY DEALER ABOUT 2 YEARS AGO, WHEN I COMPLAINED OF BURNT SMELL. THE OIL JET RECALL FOR THE 2ND GEAR WAS DONE IN AUGUST 2004. THE OBVIOUS PROBLEM WITH THE TRANSMISSION ACCORDING TO OTHER OWNERS HASN'T BEEN ADDRESSED. NOW I'M GOING TO REVCEIVE A REBUILT TRANSMISSION, THAT MAY BE A TIME BOMB WAITING TO HAPPEN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10094903November 1, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
CONSUMER RECEIVED RECALL NOTICE FOR TRANSMISSION SECOND GEAR. CONSUMER INFORMED THE MECHANIC THAT THE PROBLEM RECURRED, AND HAD NOT BEEN RESOLVED. *AK AFTER RECALL VEHICLE NOT RESTORED TO ORIGINAL CONDITION. SLUGGISH IN SHIFTING GEARS AND PERFORMANCE NOT THE SAME. *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098064October 31, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
I WAS DRIVING ON THE FREEWAY GOING ABOUT 55 MPH. I PRESSED ON THE GAS PEDAL TO INCREASE SPEED TO GET IN THE OTHER LANE. MY CAR SUDDENLY SLIPPED FROM FIFTH GEAR INTO FIRST GEAR CAUSING THE CAR TO LURCH FORWARD THEN BACKWARDS. I WAS SHOCKED AND MY HANDS LEFT THE STEERING WHEEL BUT I REGAINED CONTROL. IT FELT LIKE I RAN INTO A BARRIER. I HAD WHIP-LASH BUT DID NOT REPORT THAT. MY 2001 ACURA, CL 3.2 TYPE S HAD STARTED TO "STUMBLE" BETWEEN GEARS JUST LATELY SO I WAS GOING TO TAKE IT INTO THE DEALER. WHEN THIS EXPERIENCE OCCURRED ON THE INTERSTATE, IT WAS VERY UNSETTLING. THAT IS A DANGEROUS DEFECT. MY CAR IS AT THE DEALERSHIP WAITING FOR A "NEW" TRANSMISSION. I HOPE THIS NEVER HAPPENS AGAIN. I ONLY HAVE 48,700 MILES ON THE CAR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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