2022-2024 VW Tiguan & 2023 Arteon Rearview Camera Recall
Volkswagen is recalling certain 2022-2024 Tiguan and 2023 Arteon vehicles. An error in the camera control unit may prevent the rearview camera image from displaying, which reduces the driver's rear view and increases the risk of a crash. Dealers will update the software free of charge.
Also applies to
- Volkswagen Arteon
- 2023
- Volkswagen Tiguan
- 2022–2023
Volkswagen Group of America, Inc. has announced a safety recall for specific Tiguan and Arteon models. This 2024 VOLKSWAGEN Tiguan recall addresses a critical safety concern related to the rearview camera system.
Why this matters
A rearview camera that does not display an image as intended can significantly reduce the driver's rear view. This impaired visibility increases the risk of a crash, especially when backing up or maneuvering in tight spaces.
What's being recalled
Volkswagen Group of America, Inc. is recalling certain 2022-2024 Tiguan and 2023 Arteon vehicles. The core of the issue lies with the BACK OVER PREVENTION:SOFTWARE component. An error may occur in the camera control unit at vehicle startup, leading to the rearview camera image not displaying correctly. This condition means the affected vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, which pertains to "Rear Visibility."
How to check if your vehicle is affected
This recall impacts 2022-2024 Volkswagen Tiguan and 2023 Volkswagen Arteon models. If you own one of these vehicles, you can verify if your specific car is included in this 2024 VOLKSWAGEN Tiguan recall by contacting your local Volkswagen dealer. You can also use the VIN lookup tool on the National Highway Traffic Safety Administration (NHTSA) website, nhtsa.gov/recalls, or call their Vehicle Safety Hotline.
Manufacturer's remedy
Dealers will update the camera control unit software in affected vehicles, and this repair will be performed free of charge. Owners of Audi vehicles (also mentioned in the original recall notice but not in the linked vehicles for this specific post) were notified on April 3, 2024. Volkswagen owners will receive their initial notification letter around November 18, 2025, with a second notice to follow once the necessary remedy parts become available. Owners may contact Volkswagen customer service at 1-800-893-5298, referencing recall number 91NY. For Audi owners, customer service can be reached at 1-800-253-2834, referencing recall number 90AV.
Source: NHTSA Recall 25V082000
Frequently Asked Questions
- What is the specific problem with the rearview camera in affected Volkswagen vehicles?
- An error in the camera control unit at vehicle startup may prevent the rearview camera image from displaying as intended, which means the vehicles do not comply with Federal Motor Vehicle Safety Standard number 111, 'Rear Visibility'.
- How will Volkswagen fix the rearview camera issue for the 2022-2024 Tiguan and 2023 Arteon?
- Dealers will update the camera control unit software free of charge. This software update is intended to resolve the display error.
- How can I confirm if my vehicle is part of the 2024 VOLKSWAGEN Tiguan recall?
- You can check if your 2022-2024 Volkswagen Tiguan or 2023 Volkswagen Arteon is affected by contacting your Volkswagen dealer, or by entering your Vehicle Identification Number (VIN) on the NHTSA website at nhtsa.gov/recalls.
- What are the recall numbers for this rearview camera issue?
- The NHTSA recall number is 25V082000. Volkswagen's internal recall number is 91NY, and Audi's is 90AV.
What Volkswagen Tiguan owners report
Counted from the records in our database across 18 model years.
- 2,339
- Owner complaints
- 39
- Recalls
- 2,476
- Service bulletins
- 65
- Crashes reported
- 26
- Fires reported
- 59
- Injuries reported
The 2024 model year
77 complaints, the 13th most of 18 model years on file. Owners reported 3 crashes, 4 fires and 0 injuries for this year, which also has 2 recalls on file.
Back Over Prevention, the system this article covers, accounts for 44 of 2,339 complaints (2%), including 10 for 2024.
Complaints by model year
| 2009 | 168 | |
|---|---|---|
| 2011 | 162 | |
| 2012 | 153 | |
| 2013 | 140 | |
| 2018 | 288 | |
| 2019 | 196 | |
| 2020 | 141 | |
| 2021 | 144 | |
| 2022 | 274 | |
| 2024 | 77 |
Most-reported systems
- Engine — 710
- Electrical System — 555
- Air Bags — 319
- Power Train — 211
- Steering — 196
Latest recalls for the 2024 model year
- 26V321000 — Back Over Prevention (May 2026)
- 25V082000 — Back Over Prevention (Feb 2025)
Recent owner reports about back over prevention
2024 VW Tiguan MIB3 module failed; dealership attempted software flash which completely disabled the federally mandated rear-view backup camera. Part is on national backorder with no ETA and VW Corporate refused assistance.
Read owner complaints →My entire infotainment system went black and a warning about the SOS system failing came up on the dash. My back up camera does not work, the SOS system does not work, radio, charger, etc. I called VW Customer Care who sent me to the dealership.
Complaints are owner reports filed with NHTSA. They are unverified, and counts depend on how many vehicles were sold, so they are not a failure rate.
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