2021-2022 Volkswagen Rearview Camera Not Displaying Recall

Why this matters

A non-functional rearview camera significantly reduces the driver's ability to see behind the vehicle, especially when backing up. This condition increases the risk of a crash, as drivers may not be aware of obstacles or pedestrians in their path. The recall addresses this critical safety concern to ensure compliance with Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

What's being recalled

Volkswagen Group of America, Inc. is recalling certain 2021 Golf GTI, Jetta GLI, Jetta NF, Arteon FL, Tiguan LWB, 2022 Taos, Jetta PA, Tiguan PA, 2021-2022 Atlas Cross Sport, and Atlas FL vehicles. The core issue is a manufacturing defect in the eMMC memory module within the infotainment system. This defect can prevent the rearview camera image from displaying when the vehicle is in reverse.

How to check if your vehicle is affected

Owners of 2021-2022 Volkswagen vehicles, including specific Golf GTI, Jetta, Arteon, Tiguan, Taos, and Atlas models, should check if their vehicle is part of this recall. You can verify if your vehicle is affected by contacting your local Volkswagen dealer or by entering your 17-digit Vehicle Identification Number (VIN) on the NHTSA recall website or Volkswagen's recall lookup tool.

Manufacturer's remedy

To resolve the issue of the Volkswagen rearview camera not displaying, dealers will update the infotainment software. This repair will be performed free of charge to the owner. Volkswagen expects to mail owner notification letters by September 16, 2022. For further assistance, owners can contact Volkswagen customer service at 1-800-893-5298, referencing recall number 91DV.

Important warnings

Volkswagen is notifying consumers about this recall. Owners should ensure their contact information is up to date with Volkswagen to receive the recall notification letter. If you experience the "rearview camera image not to display," contact your dealer immediately to schedule the software update.

What owners should know

This recall specifically addresses the issue where the Volkswagen rearview camera not displaying due to an eMMC memory module defect. It's crucial for owners to have this software update performed to restore full rear visibility and comply with safety standards. There will be no cost to owners for this remedy.

Source: NHTSA Recall 22V514000