2021-2022 Volkswagen Rearview Camera Not Displaying Recall
Volkswagen has issued a recall (NHTSA ID 22V514000) for various 2021-2022 models, including the Tiguan, Atlas, and Jetta, because the rearview camera image may not display. This defect, linked to the infotainment system's eMMC memory module, reduces rear visibility and increases crash risk…
Also applies to
- Volkswagen Arteon
- 2021
- Volkswagen Atlas
- 2021–2022
- Volkswagen Atlas Cross Sport
- 2021–2022
- Volkswagen Jetta
- 2021–2022
- Volkswagen Taos
- 2022
- Volkswagen Tiguan
- 2021
Why this matters
A non-functional rearview camera significantly reduces the driver's ability to see behind the vehicle, especially when backing up. This condition increases the risk of a crash, as drivers may not be aware of obstacles or pedestrians in their path. The recall addresses this critical safety concern to ensure compliance with Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
What's being recalled
Volkswagen Group of America, Inc. is recalling certain 2021 Golf GTI, Jetta GLI, Jetta NF, Arteon FL, Tiguan LWB, 2022 Taos, Jetta PA, Tiguan PA, 2021-2022 Atlas Cross Sport, and Atlas FL vehicles. The core issue is a manufacturing defect in the eMMC memory module within the infotainment system. This defect can prevent the rearview camera image from displaying when the vehicle is in reverse.
How to check if your vehicle is affected
Owners of 2021-2022 Volkswagen vehicles, including specific Golf GTI, Jetta, Arteon, Tiguan, Taos, and Atlas models, should check if their vehicle is part of this recall. You can verify if your vehicle is affected by contacting your local Volkswagen dealer or by entering your 17-digit Vehicle Identification Number (VIN) on the NHTSA recall website or Volkswagen's recall lookup tool.
Manufacturer's remedy
To resolve the issue of the Volkswagen rearview camera not displaying, dealers will update the infotainment software. This repair will be performed free of charge to the owner. Volkswagen expects to mail owner notification letters by September 16, 2022. For further assistance, owners can contact Volkswagen customer service at 1-800-893-5298, referencing recall number 91DV.
Important warnings
Volkswagen is notifying consumers about this recall. Owners should ensure their contact information is up to date with Volkswagen to receive the recall notification letter. If you experience the "rearview camera image not to display," contact your dealer immediately to schedule the software update.
What owners should know
This recall specifically addresses the issue where the Volkswagen rearview camera not displaying due to an eMMC memory module defect. It's crucial for owners to have this software update performed to restore full rear visibility and comply with safety standards. There will be no cost to owners for this remedy.
Source: NHTSA Recall 22V514000
Frequently Asked Questions
- What is the problem with the rearview camera in certain Volkswagen vehicles?
- The rearview camera image may not display due to a manufacturing defect in the eMMC memory module of the infotainment system. This reduces rear visibility and increases the risk of a crash.
- Which Volkswagen models are affected by the rearview camera recall?
- This recall (NHTSA ID 22V514000) affects certain 2021 Golf GTI, Jetta GLI, Jetta NF, Arteon FL, Tiguan LWB, 2022 Taos, Jetta PA, Tiguan PA, 2021-2022 Atlas Cross Sport, and Atlas FL vehicles.
- How will Volkswagen fix the rearview camera issue?
- Volkswagen dealers will update the infotainment software to correct the defect that causes the rearview camera image not to display.
- Will I be charged for the rearview camera recall repair?
- No, the software update to fix the rearview camera issue will be performed free of charge by Volkswagen dealers.
What Volkswagen Tiguan owners report
Counted from the records in our database across 18 model years.
- 2,339
- Owner complaints
- 39
- Recalls
- 2,476
- Service bulletins
- 65
- Crashes reported
- 26
- Fires reported
- 59
- Injuries reported
The 2022 model year
274 complaints, the 2nd most of 18 model years on file. Owners reported 3 crashes, 1 fire and 5 injuries for this year, which also has 5 recalls on file.
Back Over Prevention, the system this article covers, accounts for 44 of 2,339 complaints (2%), including 11 for 2022.
Complaints by model year
| 2009 | 168 | |
|---|---|---|
| 2010 | 110 | |
| 2011 | 162 | |
| 2012 | 153 | |
| 2013 | 140 | |
| 2018 | 288 | |
| 2019 | 196 | |
| 2020 | 141 | |
| 2021 | 144 | |
| 2022 | 274 |
Most-reported systems
- Engine — 710
- Electrical System — 555
- Air Bags — 319
- Power Train — 211
- Steering — 196
Latest recalls for the 2022 model year
- 25V082000 — Back Over Prevention (Feb 2025)
- 22V514000 — Back Over Prevention (Jul 2022)
- 22V226000 — Structure (Apr 2022)
Recent owner reports about back over prevention
The contact owns a 2022 Volkswagen Tiguan. The contact stated that while attempting to reverse, the rearview camera became inoperable, and the camera image appeared blank.
Read owner complaints →The car stalls and lags out when accelerating and appears to slip gears (daily). The dealership stated this is normal for the car to do, but it’s very scary and nearly caused me to be rear ended.
Complaints are owner reports filed with NHTSA. They are unverified, and counts depend on how many vehicles were sold, so they are not a failure rate.
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