2023 Volkswagen ID.4 12V Battery Cable Recall
Volkswagen has issued a recall for certain 2023 ID.4 rear-wheel drive vehicles. The 12-Volt battery charging cable may contact the steering column shaft, potentially causing a short circuit, loss of drive power, and increasing the risk of fire. Owners are advised to park affected vehicles outside.
Why This Matters
Volkswagen has announced a safety recall for certain 2023 ID.4 rear-wheel drive vehicles due to a critical issue with the 12-Volt battery charging cable. This defect can lead to serious safety hazards, including a loss of drive power while operating the vehicle, which significantly increases the risk of a crash. Furthermore, a short circuit in the battery cable could result in a vehicle fire.
What's Being Recalled
This recall specifically addresses the 12-Volt battery charging cable in certain 2023 Volkswagen ID.4 rear-wheel drive vehicles. The design flaw allows the cable to potentially make contact with the steering column shaft. Over time, this contact can cause the cable's insulation to wear down, exposing the wiring and creating a risk of a short circuit.
How to Check if Your Vehicle is Affected
Owners of potentially affected 2023 Volkswagen ID.4 vehicles will be notified by mail. Volkswagen expects to send owner notification letters around February 27, 2023. If you own a 2023 Volkswagen ID.4 and have concerns, you can contact Volkswagen's customer service directly at 1-800-893-5298, referencing recall number 97HA. You may also check the NHTSA website using your Vehicle Identification Number (VIN).
Manufacturer's Remedy
Volkswagen dealers will inspect the 12-Volt battery charging cable in affected vehicles. If any wear or damage is found, the cable will be repaired or replaced as necessary. This repair will be performed free of charge to the owner. This proactive measure aims to prevent the potential short circuit and associated risks.
Important Warning: Park Outside Advisory
Due to the increased risk of a vehicle fire, Volkswagen advises owners of affected vehicles to "Park outside and away from structures" until the necessary remedy has been completed. This is a critical safety precaution to protect both vehicle occupants and surrounding property.
NHTSA Source
Frequently Asked Questions
- What is the specific problem with the 2023 Volkswagen ID.4 12V battery cable?
- The 12-Volt battery charging cable in certain 2023 Volkswagen ID.4 vehicles may rub against the steering column shaft, causing the insulation to wear down. This can lead to a short circuit.
- What are the potential consequences of this 12V battery cable issue?
- A short circuit in the 12-Volt battery charging cable can result in a loss of drive power, increasing the risk of a crash. It also significantly raises the risk of a vehicle fire.
- What should I do if I own an affected 2023 Volkswagen ID.4?
- Volkswagen advises owners to park their vehicles "Park outside and away from structures" until the recall remedy is completed. You should also await your owner notification letter or contact Volkswagen customer service at 1-800-893-5298, referencing recall number 97HA, to schedule the free inspection and repair.
- Will I have to pay for the repair of the Volkswagen ID.4 12V battery cable?
- No, Volkswagen will perform the inspection and any necessary repair or replacement of the 12-Volt battery charging cable free of charge to the owner.
What Volkswagen ID.4 owners report
Counted from the records in our database across 6 model years.
- 1,027
- Owner complaints
- 27
- Recalls
- 570
- Service bulletins
- 113
- Crashes reported
- 13
- Fires reported
- 73
- Injuries reported
The 2023 model year
466 complaints, the 1st most of 6 model years on file. Owners reported 56 crashes, 7 fires and 33 injuries for this year, which also has 15 recalls on file.
Electrical System, the system this article covers, accounts for 516 of 1,027 complaints (50%), including 232 for 2023.
Complaints by model year
| 2021 | 339 | |
|---|---|---|
| 2022 | 137 | |
| 2023 | 466 | |
| 2024 | 53 | |
| 2025 | 31 | |
| 2026 | 1 |
Most-reported systems
- Electrical System — 516
- Forward Collision Avoidance — 154
- Vehicle Speed Control — 124
- Structure — 119
- Service Brakes — 98
Latest recalls for the 2023 model year
- 26V630000 — Electrical System (Sep 2026)
- 26V028000 — Electrical System (Jan 2026) — Park outside
- 26V030000 — Electrical System (Jan 2026)
Recent owner reports about electrical system
I was stopped in a friend’s driveway in front of her closed garage door to drop her off after an outing. The front sensor had not been alerting me to how close I was to any objects several times the same day.
Read owner complaints →This 2023 Volkswagen ID.4 has suffered 8 major electrical, battery, and drive-system failures since May 2026, leaving me repeatedly stranded across various locations—ranging from Fort Lauderdale and multiple spots around Boca Raton, to West Palm Beach during…
Complaints are owner reports filed with NHTSA. They are unverified, and counts depend on how many vehicles were sold, so they are not a failure rate.
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