What is the specific problem with the rearview camera in the 2023 VOLKSWAGEN ID.4 recall?

The rearview camera image may be blank or unresponsive when the vehicle is shifted into reverse or when the park function is manually activated. This issue reduces rear visibility and increases the risk of a crash.

How will Volkswagen and Audi fix the rearview camera issue?

Dealers will replace the rearview camera on all affected vehicles free of charge. Audi owners were notified in February 2023, while Volkswagen owners will receive notification once parts are available.

What should I do if my rearview camera is blank or unresponsive?

If you experience the 'rearview camera image may be blank or unresponsive' issue, you should contact your Volkswagen or Audi dealer. You can also call Volkswagen customer service at 1-800-893-5298 (recall 91EK) or Audi customer service at 1-800-253-2834 (recall 91EL) to confirm your vehicle's eligibility for the recall repair.

Recall

2023 Volkswagen ID.4 Rearview Camera Recall

Volkswagen Group of America, Inc. has issued a recall for certain 2022-2023 Volkswagen ID.4, Golf R, and Audi A3 vehicles. The rearview camera image may be blank or unresponsive, reducing rear visibility and increasing the risk of a crash. Dealers will replace the rearview camera free of charge.

Ahmet TopcuAutomated summary2023 Volkswagen ID.4April 25, 2026

2023 VOLKSWAGEN ID.4 — 2023 VOLKSWAGEN ID.4 recall — Editorial illustration generated for this article.

22V82300091EK91ELBACK OVER PREVENTION:DISPLAY FUNCTIONrearview camera image may be blank or unresponsiveVolkswagen ID.4 rearview camera recallAudi A3 rearview camera not workingGolf R blank rearview camerarear visibility recallFMVSS 111 non-compliance

Volkswagen Golf R: 2022
Volkswagen ID.4: 2022
Audi A3: 2022

Why This Matters

An inoperative rearview camera display significantly reduces a driver's rear visibility. This condition increases the risk of a crash, particularly when backing up or maneuvering in tight spaces. The issue means these vehicles fail to comply with Federal Motor Vehicle Safety Standard number 111, which mandates rear visibility requirements.

What's Being Recalled

Volkswagen Group of America, Inc. is recalling certain 2022 Golf R A8, Audi S3, RS3 Sedan, Q4 E-Tron SUV, A3 Sedan, and 2022-2023 Volkswagen Golf GTI, and ID4 vehicles. The specific component affected is the rearview camera, which is part of the "BACK OVER PREVENTION:DISPLAY FUNCTION" system. The problem manifests as the "rearview camera image may be blank or unresponsive" when the vehicle is placed in reverse gear or when the park function is manually activated.

How to Check if Your Vehicle is Affected

This recall impacts various 2022 and 2023 model year vehicles, including the 2023 VOLKSWAGEN ID.4. If you own a 2022-2023 Volkswagen ID.4, Golf R, or Audi A3, you should check if your specific vehicle is included. Owners can contact Volkswagen's customer service at 1-800-893-5298 (referencing recall number 91EK) or Audi's customer service at 1-800-253-2834 (referencing recall number 91EL) with their Vehicle Identification Number (VIN) to confirm eligibility.

Manufacturer's Remedy

Authorized dealers will replace the rearview camera on affected vehicles, free of charge. Owner notification letters for Audi owners were mailed on February 14, 2023. Volkswagen owners will receive an owner notification letter once the necessary remedy parts become available. Owners are advised to wait for their official notification before scheduling a repair.

Source: NHTSA Recall ID: 22V823000

Frequently Asked Questions

What is the specific problem with the rearview camera in the 2023 VOLKSWAGEN ID.4 recall?: The rearview camera image may be blank or unresponsive when the vehicle is shifted into reverse or when the park function is manually activated. This issue reduces rear visibility and increases the risk of a crash.
Which Volkswagen and Audi models are affected by NHTSA recall 22V823000?: This recall affects certain 2022 Golf R A8, Audi S3, RS3 Sedan, Q4 E-Tron SUV, A3 Sedan, and 2022-2023 Volkswagen Golf GTI, and ID4 vehicles.
How will Volkswagen and Audi fix the rearview camera issue?: Dealers will replace the rearview camera on all affected vehicles free of charge. Audi owners were notified in February 2023, while Volkswagen owners will receive notification once parts are available.
What should I do if my rearview camera is blank or unresponsive?: If you experience the 'rearview camera image may be blank or unresponsive' issue, you should contact your Volkswagen or Audi dealer. You can also call Volkswagen customer service at 1-800-893-5298 (recall 91EK) or Audi customer service at 1-800-253-2834 (recall 91EL) to confirm your vehicle's eligibility for the recall repair.

What Volkswagen ID.4 owners report

Counted from the records in our database across 6 model years.

1,027
Owner complaints: 27
Recalls: 570
Service bulletins: 113
Crashes reported: 13
Fires reported: 73
Injuries reported

The 2023 model year

466 complaints, the 1st most of 6 model years on file. Owners reported 56 crashes, 7 fires and 33 injuries for this year, which also has 15 recalls on file.

Back Over Prevention, the system this article covers, accounts for 85 of 1,027 complaints (8%), including 48 for 2023.

Complaints by model year

Model years with the most complaints for the Volkswagen ID.4
2021		339
2022		137
2023		466
2024		53
2025		31
2026		1

Most-reported systems

Electrical System — 516
Forward Collision Avoidance — 154
Vehicle Speed Control — 124
Structure — 119
Service Brakes — 98

Latest recalls for the 2023 model year

26V630000 — Electrical System (Sep 2026)
26V028000 — Electrical System (Jan 2026) — Park outside
26V030000 — Electrical System (Jan 2026)

All 2023 recalls →

Recent owner reports about back over prevention

While entering a parking lot at a low speed, with my foot already firmly applied to the brake due to the close proximity of a parking space, the vehicle suddenly accelerated on its own unexpectedly.
2023 Volkswagen ID.4 owner, May 2026

The contact owns a 2023 Volkswagen ID.4. The contact received notification of NHTSA Campaign Number: 24V344000 (Back Prevention, Equipment, Electrical System); and the vehicle was taken to the dealer where the recall repair was performed; however, the vehicle…
2023 Volkswagen ID.4 owner, Apr 2026

Read owner complaints →

Complaints are owner reports filed with NHTSA. They are unverified, and counts depend on how many vehicles were sold, so they are not a failure rate.

2023 Volkswagen ID.4 Problems: Recalls and Safety Concerns

The 2023 Volkswagen ID.4 has been subject to 9 safety recalls addressing critical issues such as potential fire risks from the high-voltage battery and 12-Volt charging cable, loss of vehicle control due to loose chassis bolts, and rearview camera malfunctions. While no owner complaints or federal…

2023-2024 Volkswagen ID.4 High Voltage Battery Fire Recall

Volkswagen is recalling certain 2023-2024 ID.4 vehicles because misaligned electrodes in the high voltage battery cell modules can lead to a fire. Owners are advised to park outside and avoid Level 3 DC charging until the repair is complete.

2023-2025 Volkswagen Atlas, ID.4 Loose Bolt Recall 25V434000

Volkswagen is recalling certain 2023-2025 Atlas, Atlas Cross Sport, and 2023-2024 ID.4 vehicles due to improperly tightened bolts in the chassis, brake system, and suspension. This defect, identified under recall 25V434000, could lead to a loss of vehicle control and increased crash risk.

2021-2023 Volkswagen ID.4 Gear Display Recall

Volkswagen is recalling certain 2021-2023 ID.4 vehicles because the instrument panel may not properly display the transmission gear lever indicator. This issue increases the risk of vehicle rollaway if the parking brake is not engaged. A free software update will resolve this.