2021 Volkswagen Golf Rear View Camera Recall

Why This Matters

A malfunctioning rear view camera poses a significant safety risk. When the camera image is black or the infotainment system freezes, drivers lose crucial visibility of the area behind their vehicle while reversing. This directly increases the likelihood of a collision, potentially causing property damage, injury, or worse.

This issue means affected vehicles do not comply with Federal Motor Vehicle Safety Standard number 111, which mandates specific requirements for rear visibility systems.

What's Being Recalled

Volkswagen Group of America, Inc. is recalling certain 2021 models, including the Volkswagen Golf, Atlas Cross Sport, Arteon, Atlas, Tiguan, and Jetta. The core problem is a potential malfunction of the rear view camera during an ignition cycle. This can manifest as a "black screen" or an "infotainment system freeze," preventing the driver from seeing the camera feed.

This 2021 VOLKSWAGEN Golf recall specifically targets the component responsible for back over prevention, namely the sensing system and camera.

Manufacturer's Remedy

To resolve this safety concern, Volkswagen will notify owners of affected vehicles. Dealers will perform a software update to the infotainment system, free of charge. This update is designed to correct the malfunction and restore proper rear view camera functionality.

Owners can contact Volkswagen customer service at 1-800-893-5298 for more information. Volkswagen's internal numbers for this recall are 91BB and 91BC. The recall began on December 11, 2020. Owners affected by the 2021 VOLKSWAGEN Golf recall should schedule an appointment with their authorized dealer as soon as they receive notification.

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Source: NHTSA Recall ID: 20V716000