VW Golf R, Atlas Rearview Camera Delay Recall 24V480000
Volkswagen has issued recall 24V480000 for certain 2022-2024 Golf R, Golf GTI, Atlas, and Atlas Cross Sport vehicles. The recall addresses a software issue that can cause the rearview camera image to be delayed or deactivated when shifting into reverse, increasing crash risk. Dealers will update…
Also applies to
- Volkswagen Atlas
- 2024
- Volkswagen Atlas Cross Sport
- 2024
- Volkswagen Golf R
- 2023–2024
Why This Matters: Increased Crash Risk
A significant safety concern arises when the rearview camera image is delayed or deactivated. This condition reduces the driver's ability to see what is behind the vehicle, which can increase the risk of a crash or injury, particularly when backing up. This issue means the vehicles fail to comply with Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
What's Being Recalled
Volkswagen Group of America, Inc. (VW) is recalling certain 2022-2024 Golf R, Golf GTI, 2024 Atlas, and 2024 Atlas Cross Sport vehicles. The core of the problem lies with the "BACK OVER PREVENTION:SOFTWARE" component, specifically within the infotainment system software. This software flaw can lead to the rearview camera not functioning as intended when the vehicle is put into reverse.
Manufacturer's Remedy
To resolve this safety issue, Volkswagen dealers will update the infotainment system software in affected vehicles. This repair will be performed free of charge to vehicle owners. This software update is designed to ensure the rearview camera operates correctly and provides an immediate image when shifting into reverse.
How to Check if Your Vehicle is Affected
Volkswagen has already begun notifying owners of the affected vehicles. Owner notification letters were mailed on July 15, 2024, and July 16, 2024. If you own a 2022-2024 Volkswagen Golf R, Golf GTI, 2024 Atlas, or 2024 Atlas Cross Sport, you should receive a letter detailing the recall.
Owners can contact Volkswagen customer service directly at 1-800-893-5298 for more information. Volkswagen's internal number for this recall is 91US. You can also verify if your specific vehicle is part of the 2022 VOLKSWAGEN Golf R recall by visiting the NHTSA website and entering your Vehicle Identification Number (VIN).
What Owners Should Know
It is crucial to address this recall promptly to ensure the safe operation of your vehicle's rearview camera system. The software update is a straightforward procedure that will restore compliance with safety standards and mitigate the increased risk of a crash. This 2022 VOLKSWAGEN Golf R recall ensures your vehicle's safety features function as designed.
Source: National Highway Traffic Safety Administration (NHTSA) Recall ID: 24V480000
Frequently Asked Questions
- What is the Volkswagen recall 24V480000 about?
- This recall addresses a software issue in certain 2022-2024 Volkswagen Golf R, Golf GTI, Atlas, and Atlas Cross Sport vehicles where the rearview camera image may be delayed or deactivated after shifting into reverse.
- Which Volkswagen models are affected by the rearview camera delay recall?
- The recall affects certain 2022-2024 Volkswagen Golf R, Golf GTI, 2024 Atlas, and 2024 Atlas Cross Sport vehicles.
- How will Volkswagen fix the rearview camera issue for recall 91US?
- Volkswagen dealers will resolve the issue by updating the infotainment system software, which will be performed free of charge to vehicle owners.
- Is there a cost for the recall repair?
- No, the repair for recall 24V480000, which involves updating the infotainment system software, will be performed free of charge by Volkswagen dealers.
- What is the safety risk associated with the rearview camera delay?
- A delayed or deactivated rearview camera image reduces the driver's visibility of the area behind the vehicle, significantly increasing the risk of a crash or injury when backing up.
What Volkswagen Golf R owners report
Counted from the records in our database across 11 model years.
- 81
- Owner complaints
- 16
- Recalls
- 1,315
- Service bulletins
- 1
- Crashes reported
- 0
- Fires reported
- 4
- Injuries reported
The 2022 model year
10 complaints, the 4th most of 11 model years on file. Owners reported 0 crashes, 0 fires and 0 injuries for this year, which also has 5 recalls on file.
Back Over Prevention, the system this article covers, accounts for 3 of 81 complaints (4%), including 1 for 2022.
Complaints by model year
| 2013 | 4 | |
|---|---|---|
| 2015 | 1 | |
| 2016 | 12 | |
| 2017 | 15 | |
| 2018 | 9 | |
| 2019 | 6 | |
| 2022 | 10 | |
| 2023 | 6 | |
| 2024 | 12 | |
| 2026 | 5 |
Most-reported systems
- Electrical System — 15
- Service Brakes — 15
- Forward Collision Avoidance — 14
- Power Train — 11
- Engine — 10
Latest recalls for the 2022 model year
- 24V480000 — Back Over Prevention (Jun 2024)
- 22V823000 — Back Over Prevention (Nov 2022)
- 22V707000 — Engine And Engine Cooling (Sep 2022)
Complaints are owner reports filed with NHTSA. They are unverified, and counts depend on how many vehicles were sold, so they are not a failure rate.
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