2023-2025 Tesla Recall: Rearview Camera Loss (25V002000)
Tesla has issued recall 25V002000 for certain 2023-2025 Model 3, S, X, and Y vehicles due to a potential short in the computer circuit board, which can lead to a "loss of the rearview camera image." This condition reduces driver visibility and increases crash risk. The remedy is an over-the-air…
También aplica a
- Tesla Model 3
- 2024–2025
- Tesla Model S
- 2024–2025
- Tesla Model X
- 2023–2025
- Tesla Model Y
- 2023, 2025
Why This Matters: Safety Risk
This recall, identified as NHTSA ID 25V002000, is critical because a "loss of the rearview camera image" significantly reduces the driver's rear view. This impairment increases the risk of a crash, particularly when backing up or maneuvering in tight spaces. The affected vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 111, which pertains to rear visibility.
What's Being Recalled
Tesla, Inc. is recalling certain 2023-2025 Model 3, Model S, Model X, and Model Y vehicles. The core issue stems from a computer circuit board that may short, leading to the "loss of the rearview camera image." This recall affects a broad range of Tesla's recent production.
How to Check if Your Vehicle is Affected
Owners of 2023-2025 Tesla Model 3, Model S, Model X, and Model Y vehicles should be aware of this recall. To determine if your specific vehicle is included in the 2024 TESLA Model Y recall, you can visit the NHTSA website and enter your Vehicle Identification Number (VIN). Tesla's internal recall number for this campaign is SB-25-00-001.
Manufacturer's Remedy
Tesla has released an over-the-air (OTA) software update to address the issue. This software update will be provided free of charge to all affected vehicles. Additionally, Tesla will identify any vehicles that have already experienced a circuit board failure or show signs of stress that could lead to future failure. For these vehicles, Tesla will replace the affected computers at no cost to the owner.
Owner notification letters were mailed on March 7, 2025. For further assistance or inquiries regarding this 2024 TESLA Model Y recall, owners may contact Tesla customer service directly at 1-877-798-3752. You can also contact the National Highway Traffic Safety Administration (NHTSA) Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit nhtsa.gov.
Source: NHTSA Recall 25V002000
Frequently Asked Questions
- What is recall 25V002000 for?
- Recall 25V002000 is issued by Tesla for certain 2023-2025 Model 3, Model S, Model X, and Model Y vehicles due to a computer circuit board short that can cause a "loss of the rearview camera image."
- Which Tesla models are affected by the rearview camera issue?
- This recall affects 2023-2025 Tesla Model 3, Model S, 2023-2025 Model X, and 2023-2025 Model Y vehicles. Owners of a 2024 TESLA Model Y recall should check their VIN.
- How will Tesla fix the rearview camera problem?
- Tesla will fix the problem with an over-the-air (OTA) software update, provided free of charge. If a circuit board has failed or shows signs of stress, Tesla will also replace the affected computer, free of charge.
- Is there a cost for the recall repair?
- No, all repairs and software updates related to Tesla recall SB-25-00-001 will be performed free of charge to the owner.
- When will owners be notified about this recall?
- Owner notification letters for recall 25V002000 were mailed on March 7, 2025. You can also contact Tesla customer service or check your VIN on the NHTSA website.
What Tesla Model Y owners report
Counted from the records in our database across 7 model years.
- 4,325
- Owner complaints
- 43
- Recalls
- 146
- Service bulletins
- 588
- Crashes reported
- 26
- Fires reported
- 403
- Injuries reported
The 2024 model year
335 complaints, the 5th most of 7 model years on file. Owners reported 75 crashes, 4 fires and 61 injuries for this year, which also has 5 recalls on file.
Back Over Prevention, the system this article covers, accounts for 196 of 4,325 complaints (5%), including 61 for 2024.
Complaints by model year
| 2020 | 283 | |
|---|---|---|
| 2021 | 1,096 | |
| 2022 | 874 | |
| 2023 | 1,194 | |
| 2024 | 335 | |
| 2025 | 109 | |
| 2026 | 434 |
Most-reported systems
- Forward Collision Avoidance — 1,975
- Vehicle Speed Control — 589
- Service Brakes — 576
- Electrical System — 571
- Steering — 490
Latest recalls for the 2024 model year
- 25V002000 — Back Over Prevention (Jan 2025)
- 24V935000 — Tires (Dec 2024)
- 24V886000 — Seats (Nov 2024)
Recent owner reports about back over prevention
When in reverse, the reverse camera disappears if the driver turns the air conditioner on. I was in reverse, pushed the air conditioner button, the camera disappeared and I hit a car behind me. There were also no warning sensors when I got close to the car.
Read owner complaints →There is a Tesla software defect. 1. I stepped into my Tesla Model Y. There was no vehicle in front of my driveway. A delivery van came to park in front of my driveway temporarily.
Complaints are owner reports filed with NHTSA. They are unverified, and counts depend on how many vehicles were sold, so they are not a failure rate.
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