Recall

2021-2024 Jeep Wrangler Defrost System Recall 24V111000

Chrysler (FCA US, LLC) has issued recall 24V111000 for certain 2021-2024 Jeep Wrangler vehicles. A hybrid control processor (HCP) software error may cause the defrosting and defogging system to become inoperative, reducing driver visibility and increasing crash risk. Dealers will update the…

Byeditor david chen2023 Jeep Wrangler
2023 Jeep Wrangler — 2023 Jeep Wrangler recall
Editorial illustration generated for this article.
24V11100004BChrysler recall 04BJeep Wrangler defrost recallJeep Wrangler defog system inoperativeHybrid control processor software errorHCP software errorInoperative defrosting and defogging systemJeep Wrangler visibility recallFMVSS 103 non-compliance
Jeep Wrangler
2021, 2022, 2024

Why This Recall Matters

An inoperative windshield defrosting and defogging system poses a significant safety risk. When the system fails, it can severely decrease the driver's visibility, especially in adverse weather conditions. This reduced visibility directly increases the risk of a crash.

What's Being Recalled

This recall, identified as NHTSA ID 24V111000, affects certain 2021-2024 Jeep Wrangler vehicles. The core issue stems from a software error within the hybrid control processor (HCP). This error can prevent the vehicle's defrosting and defogging system from functioning correctly. As a result, these vehicles do not meet the requirements of Federal Motor Vehicle Safety Standard number 103, which governs windshield defrosting and defogging systems.

The Fix: Manufacturer's Remedy

To resolve this safety concern, Chrysler dealers will update the HCP software in affected vehicles. This repair will be performed free of charge to owners. The manufacturer's internal number for this recall is 04B.

Owner Notification and Next Steps

Owner notification letters for this 2023 Jeep Wrangler recall were mailed on February 29, 2024. If you own an affected vehicle and have not yet received notification, you can contact Chrysler customer service directly at 1-800-853-1403. You may also reach out to the National Highway Traffic Safety Administration (NHTSA) Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov for more information regarding recall 24V111000.

NHTSA ID: 24V111000

Frequently Asked Questions

Which Jeep Wrangler models are affected by recall 24V111000?
The recall 24V111000 affects certain 2021, 2022, 2023, and 2024 Jeep Wrangler vehicles. You can confirm if your specific vehicle is included by checking your VIN on the NHTSA website or contacting Chrysler customer service.
What is the problem with the defrosting system in affected Jeep Wranglers?
The problem is caused by a hybrid control processor (HCP) software error. This error can make the defrosting and defogging system inoperative, which reduces driver visibility and increases the risk of a crash.
How will Chrysler fix the inoperative defrosting and defogging system?
Chrysler dealers will update the hybrid control processor (HCP) software in affected vehicles. This repair will be performed free of charge to the owner. The internal recall number for this service is 04B.
What should I do if my 2023 Jeep Wrangler has an inoperative defrosting system?
If you experience an inoperative defrosting and defogging system or believe your vehicle is affected by this 2023 Jeep Wrangler recall, contact your local Chrysler dealer to schedule the necessary software update. The repair is free of charge.

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