2024 Honda Prologue & Acura ZDX Display Recall
Honda has issued a recall (NHTSA ID 26V112000) for certain 2024 Honda Prologue and Acura ZDX vehicles. A software error can cause the instrument panel display to fail or the rearview camera to show a blank screen, increasing crash risk. Dealers will update the radio control module software free of…
Also applies to
- Acura ZDX
- 2024
Honda has announced a safety recall, NHTSA ID 26V112000, affecting certain 2024 Honda Prologue and Acura ZDX vehicles. This 2024 Honda Prologue recall addresses a critical software error that can impact the vehicle's instrument panel display and rearview camera functionality. Owners of affected vehicles should be aware of the potential safety implications and the steps required for resolution.
Why this matters
A software error in the vehicle's system can lead to serious safety concerns. If the instrument panel display fails, crucial information such as the speedometer, warning lights, or gear selection may not be visible to the driver. This lack of critical safety information significantly increases the risk of a crash or injury.
Additionally, the software error may cause the rearview camera to display a blank screen when the vehicle is in reverse. The loss of the rearview camera image reduces the driver's rear visibility, which also increases the risk of a crash or injury, particularly when backing up or parking.
What's being recalled
This recall impacts 65,135 units of certain 2024 Acura ZDX and Prologue vehicles. The issue stems from a software error within the vehicle's radio control module. This error can manifest in two ways: either the instrument panel display may fail, or the rearview camera may display a blank screen when the vehicle is in reverse.
These conditions mean the vehicles fail to comply with several Federal Motor Vehicle Safety Standards (FMVSS), specifically FMVSS 101, "Control and Displays," FMVSS 111, "Rear Visibility," and FMVSS 305, "Electric-Powered Vehicles."
How to check if your vehicle is affected
Owners of 2024 Honda Prologue or Acura ZDX vehicles can check if their specific vehicle is included in this recall. Honda's recall numbers for this campaign are TNL and XNK. You can search your Vehicle Identification Number (VIN) on NHTSA.gov to confirm if your vehicle is part of this recall. VINs involved in this recall will be searchable starting March 4, 2026.
Owner letters were mailed on April 22, 2026. If you have questions or need further assistance, you may contact Honda's customer service directly at 1-888-234-2138.
Manufacturer's remedy
Honda will resolve this issue by updating the vehicle's radio control module software. This repair will be performed free of charge by authorized dealers. The software update is designed to correct the error that causes the instrument panel display to fail and the rearview camera to show a blank screen, ensuring compliance with federal safety standards. This addresses the 2024 Honda Prologue recall effectively.
Source: NHTSA ID 26V112000
Frequently Asked Questions
- What is the specific problem addressed by the 2024 Honda Prologue recall?
- The recall addresses a software error that can cause the instrument panel display to fail or the rearview camera to show a blank screen when the vehicle is in reverse, increasing the risk of a crash.
- How will Honda fix the instrument panel and rearview camera issue?
- Dealers will update the vehicle's radio control module software, free of charge, to correct the software error.
- Which Honda and Acura models are affected by this recall?
- This recall, identified by Honda's numbers TNL and XNK, affects certain 2024 Honda Prologue and 2024 Acura ZDX vehicles.
What Honda Prologue owners report
Counted from the records in our database across 3 model years.
- 1,030
- Owner complaints
- 3
- Recalls
- 34
- Service bulletins
- 17
- Crashes reported
- 2
- Fires reported
- 21
- Injuries reported
The 2024 model year
861 complaints, the 1st most of 3 model years on file. Owners reported 12 crashes, 1 fire and 13 injuries for this year, which also has 3 recalls on file.
Electrical System, the system this article covers, accounts for 205 of 1,030 complaints (20%), including 171 for 2024.
Complaints by model year
| 2024 | 861 | |
|---|---|---|
| 2025 | 155 | |
| 2026 | 14 |
Most-reported systems
- Steering — 307
- Suspension — 242
- Electrical System — 205
- Power Train — 184
- Forward Collision Avoidance — 155
Latest recalls for the 2024 model year
- 26V306000 — Back Over Prevention (May 2026)
- 26V112000 — Electrical System (Feb 2026)
- 24V540000 — Suspension (Jul 2024)
Recent owner reports about electrical system
The center display and instrument cluster on my 2024 Honda Prologue fail intermittently while driving. When the instrument cluster drops out, I lose the speedometer and driver information display.
Read owner complaints →On the morning of October 6, 2026, approximately 0500 PST, the vehicle displayed a "Service High Voltage System" warning on startup and the estimated range display went blank ("-- mi"). The high-voltage battery system was not delivering power.
Complaints are owner reports filed with NHTSA. They are unverified, and counts depend on how many vehicles were sold, so they are not a failure rate.
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