Recall

2020 Ford & Lincoln Rearview Camera Recall 20V575000

Ford has issued a recall (NHTSA ID: 20V575000) for various 2020 Ford and Lincoln models, including the F-150, Explorer, and Mustang. The rearview camera may intermittently show a blank or distorted image due to a poor electrical connection, violating FMVSS 111 and increasing crash risk. Owners…

Byeditor marcus weber2020 Ford F-150
2020 Ford F-150 — 2020 Ford F-150 recall
Editorial illustration generated for this article.
20V57500020C19Ford F-150 rearview cameraFord Edge rearview cameraFord Escape rearview cameraFord Explorer rearview cameraFord Expedition rearview cameraFord Mustang rearview cameraRearview camera blank imageRearview camera distorted image
Ford Edge
2020
Ford Escape
2020
Ford Expedition
2020
Ford Explorer
2020
Ford Mustang
2020

Why this matters

This recall addresses a critical safety concern where the rearview camera may intermittently display a blank or distorted image. This reduced rearward visibility significantly increases the risk of a crash, especially when backing up. The issue also means these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 111, which governs "Rear Visibility."

What's being recalled

Ford Motor Company is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. The core issue is a poor electrical connection that affects the rearview camera system. This defect can lead to the camera image being either blank or distorted.

How to check if your vehicle is affected

This 2020 Ford F-150 recall, along with other models, impacts a wide range of Ford and Lincoln vehicles. Owners of a 2020 Ford F-150, Edge, Escape, Explorer, Expedition, or Mustang should check if their vehicle is included. You can confirm if your specific vehicle is part of this recall by contacting Ford customer service or by entering your Vehicle Identification Number (VIN) on the NHTSA recalls website.

Manufacturer's remedy

Ford will notify all affected owners about this recall. Dealers will replace the rearview camera in the affected vehicles free of charge. The recall officially began on November 17, 2020, with the remedy becoming available starting February 1, 2021. Owner notification letters were also mailed out on February 1, 2021. For further information, owners can contact Ford customer service at 1-866-436-7332, referencing Ford's recall number 20C19.

NHTSA Complaint Filing

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA Recall ID: 20V575000

Frequently Asked Questions

What is the main problem addressed by the 2020 Ford F-150 recall?
The main problem is a poor electrical connection causing the rearview camera to intermittently display a blank or distorted image, which reduces rearward visibility and increases the risk of a crash.
Which specific Ford and Lincoln models are included in NHTSA recall 20V575000?
The recall includes various 2020 Ford models such as the F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger, and Edge, as well as Lincoln Nautilus and Corsair vehicles.
How will Ford fix the rearview camera issue for affected vehicles?
Ford dealers will replace the rearview camera free of charge for all affected vehicles. Owners were notified starting February 1, 2021.
What is Ford's internal number for this rearview camera recall?
Ford's internal number for this recall, which affects the rearview camera system, is 20C19.

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