2021 Audi e-tron Electrical System Malfunction Complaint

What Owners Are Reporting

An owner of a 2021 Audi e-tron filed a complaint with NHTSA regarding a severe electrical system malfunction. While driving on the highway, the vehicle displayed the error message: "Electrical system: malfunction! Safely stop vehicle". The driver was able to pull over to a residential street, but the vehicle subsequently stalled and would not move.

The car, with approximately 19,000 miles, had to be towed. The dealership later informed the owner that the motor needed to be replaced due to an abrupt failure. This 2021 Audi e-tron complaint highlights a significant power train and engine issue.

Severity

This incident presented a serious safety risk, as the vehicle stalled unexpectedly on a highway. The owner expressed relief at being able to safely pull over, noting the potential for a much worse outcome. Such sudden loss of power can increase the risk of a crash, especially at highway speeds.

Pattern

Upon researching the issue, the owner discovered that other Audi e-tron owners have reported similar problems. These incidents often involve sudden malfunctions and power loss while the vehicle is in use, suggesting a potential pattern of motor or electrical system failures in these vehicles. This 2021 Audi e-tron complaint may be part of a larger trend.

If You've Experienced This

If you have experienced a similar "Electrical system: malfunction! Safely stop vehicle" message, sudden stalling, or motor failure in your Audi e-tron, it is crucial to report it. Filing a complaint with the National Highway Traffic Safety Administration (NHTSA) helps identify potential safety defects and can lead to investigations or recalls. You can file a complaint directly on the NHTSA website, referencing NHTSA ID 11489296 if your experience is similar.

Source: NHTSA Complaint ID 11489296