2024-2025 Jeep Renegade & Compass Rear View Camera Error TSB

Jeep has released Technical Service Bulletin (TSB) 08-121-24 REV. B to address issues with the Rear View Camera (RVC) display in certain 2024-2025 Jeep Renegade and Compass vehicles. This bulletin, dated May 23, 2024, supersedes the previous TSB 08-121-24 REV. A, issued on May 11, 2024. It also correlates with Rapid Service Update (RSU) 24-083, which was released on May 04, 2024.

The TSB focuses on diagnosing and resolving a "Jeep RVC display error" that can manifest as a blurry image, a blue screen, or non-functional grid lines on the RVC display. Owners experiencing these symptoms should have their vehicle inspected by a dealership.

Symptoms

Owners of affected Jeep vehicles may observe the following issues with their Rear View Camera (RVC) display:

• The RVC display has a blurry image.
• A blue screen appears on the RVC display.
• The grid line that assists with parking is not working.

These symptoms indicate a potential camera error and should be addressed promptly to ensure proper functionality of the rear view system.

Diagnosis

To determine if a vehicle is subject to this service action, technicians must verify the customer's VIN in the VIP system or the RSU VIN list. The Rapid Service Update (RSU) 24-083 specifically applies only to vehicles identified on the RSU VIN list.

Repair Procedure Summary

The repair procedure for the "Jeep RVC display error" involves a series of steps to inspect and potentially replace the Rear View Camera (RVC). The process is as follows:

1. Ensure the vehicle's ignition is in the ON position.
2. Navigate to the Vehicle tab on the infotainment system, then select Camera >> Configurations. Verify that the "Directive Lines" option is enabled.
3. Inspect the Rear View Camera display on the radio screen. Compare the display to a known proper display to identify any anomalies.
4. If the display shows a blurry image, a blue screen, or the grid lines are not working, proceed to the next step.
5. If the display is functioning correctly, the bulletin is considered completed, and the Inspect Labor Operation (LOP) 08-20-07-99 should be used to close the active RSU.
6. If the RVC display exhibits the described faults, the Rear View Camera (RVC) must be replaced. Detailed service procedures for RVC removal and installation are available in the DealerCONNECT Service Library under Service Info>08 - Electrical / 8B - Driver Assistance / Assistance System Components /Cameras/ Removal and Installation.

Required Parts

Replacement Rear View Camera (RVC) units may be required, with part numbers varying by model and market:

• Jeep Renegade: 7096494 (EMEA) or 68715153AA (MOPAR)
• Jeep Compass: 7096493 (EMEA) or 68715154AA (MOPAR)
• Jeep Commander: 7096492 (EMEA) or 68715151AA (MOPAR)

Important Warnings

Owners should be aware of the following:

• "This RSU only applies to vehicles on the RSU VIN list."
• "This bulletin is supplied as technical information only and is not an authorization for repair."

Owner Action

If your 2024-2025 Jeep Renegade or Compass is experiencing a "Jeep RVC display error" such as a blurry image, blue screen, or non-functional grid lines, contact your authorized Jeep dealership. All repairs performed under TSB 08-121-24 REV. B are reimbursable within the provisions of your vehicle's warranty.

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Source: NHTSA ID: 11001287