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2024 BMW X1 Vibration Dampener Service Action SIB 11 01 24

BMW has issued Service Information Bulletin SIB 11 01 24 for certain 2024 BMW X1 models (U11), addressing a potential issue with the vibration dampener side cover. This can lead to a noticeable vibration or rough running sensation. The service action involves replacing the vibration dampener to…

ByAhmet Topcu — Founder & Editor-in-ChiefAutomated summary2024 BMW X1
2024 BMW X1 — BMW X1 vibration dampener
Editorial illustration generated for this article.
SIB 11 01 240011740700U11 B48PBMW X1 vibration dampenerBMW X1 rough runningVibration dampener replacement11 23 7 952 88811 23 8 585 22011 11 8 664 905Repair Instruction 11 23 010

Why This Matters

Owners of certain 2024 BMW X1 models (U11 Sports Activity Vehicle) may experience an unusual vibration or a rough running sensation. This issue is linked to the vibration dampener, a critical component for engine smoothness. Addressing this promptly ensures optimal vehicle performance and comfort.

What's Being Addressed

BMW has released Service Information Bulletin SIB 11 01 24 to address a manufacturing anomaly where the vibration dampener side cover may not have been correctly pressed into place. This can lead to the aforementioned vibration or rough running. The service action, identified by repair code 0011740700, involves replacing the affected vibration dampener.

Symptoms

The primary symptom of this issue is a noticeable "vibration or a rough running sensation" emanating from the engine. If you detect an unusual BMW X1 vibration dampener related feeling or a general lack of engine smoothness, your vehicle might be affected by this condition.

Repair Procedure Summary

To resolve the issue, technicians will replace the vibration dampener. The procedure follows the detailed steps outlined in BMW's Repair Instruction 11 23 010, which specifically covers the removal and installation of the vibration dampener. A crucial step involves marking the direction of rotation of the drive belt before removal to ensure it is reinstalled in the exact same orientation.

Required Parts

To complete this service action, the following parts are required:

  • 11 23 7 952 888: Vibration dampener (Quantity: 1)
  • 11 23 8 585 220: ASA bolt (Quantity: 4)
  • 11 11 8 664 905: Shaft sealing ring (Quantity: 1)

Additionally, other materials such as fluids, lubricants, one-time use screws, nuts, and seals may be necessary. These items are selected according to the ISTA repair instructions, Electronic Parts Catalog, or other approved BMW Group resources specific to the vehicle type.

Important Information for Owners

This service action, SIB 11 01 24, is designed to be performed on affected vehicles either before customer delivery or during the next scheduled service visit if the vehicle has already been delivered. This repair is classified as "MOBILE FRIENDLY," indicating it can be performed with relative ease. Owners will not receive a separate notification letter for this service action. Instead, vehicles requiring this campaign will show as "Open" when checked by a dealer in systems like AIR, AWP, Campaign Summary, or Warranty Vehicle Inquiry. It's important for dealers to check their inventory for affected vehicles. If your vehicle is already in the workshop for other service, this action can be completed concurrently. BMW also qualifies this service action for Alternative Mobility Solution (AMS) expense reimbursement for vehicle owners, as detailed in SI B01 29 16.

Claim and Reimbursement Details

Reimbursement for this Service Action will be processed through standard claim entry using the repair code 0011740700, which is designated for "U11 B48P Replacing vibration damper." Technicians will use specific flat rate labor operation codes for this action, such as 00 76 799 (18 FRU) for plusposition work or 00 76 187 (19 FRU) for main work, both of which include checking and topping off the engine oil level. Reimbursement for bulk supply materials is also available under Sublet Code 4, up to $50.00.


Source: NHTSA ID: 11005211

What BMW X1 owners report

Counted from the records in our database across 14 model years.

853
Owner complaints
27
Recalls
556
Service bulletins
40
Crashes reported
17
Fires reported
42
Injuries reported

The 2024 model year

30 complaints, the 8th most of 14 model years on file. Owners reported 3 crashes, 0 fires and 1 injury for this year, which also has 3 recalls on file.

Engine, the system this article covers, accounts for 106 of 853 complaints (12%), including 1 for 2024.

Complaints by model year

Model years with the most complaints for the BMW X1
2013102
2014114
201594
2016163
2017164
201860
202013
202371
202430
202517

Most-reported systems

  1. Electrical System — 164
  2. Service Brakes — 136
  3. Air Bags — 128
  4. Power Train — 125
  5. Engine — 106

Latest recalls for the 2024 model year

  • 26V422000 — Service Brakes, Hydraulic (Jul 2026)
  • 24V697000 — Electronic Stability Control (Esc) (Sep 2024)
  • 24V104000 — Service Brakes, Hydraulic (Feb 2024)
All 2024 recalls →

Recent owner reports about engine

The auto start software will turn the engine off when the car is still rolling. I can be rolling 2-4 MPH and the engine will just turn off. There’s a huge delay after the engine restarts for power to continue.

2024 BMW X1 owner, Aug 2024
Read owner complaints →

Complaints are owner reports filed with NHTSA. They are unverified, and counts depend on how many vehicles were sold, so they are not a failure rate.

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