2023-2025 Audi Steering Wheel Noise TSB 2080117/1

About this Technical Service Bulletin

Audi has released Technical Service Bulletin (TSB) 2080117/1, titled "48 Noises from steering wheel trim," to address a common complaint among owners of certain 2023-2025 Audi models. This bulletin was released on November 20, 2025, and provides a detailed solution for creaking noises emanating from the steering wheel.

The affected models include the Audi A6, A6 allroad, S6, RS 6 Avant, A7, S7, RS 7, A8, S8, e-tron, e-tron Sportback, Q8 e-tron, Q8 Sportback e-tron, SQ8 e-tron, and SQ8 Sportback e-tron. Owners experiencing an e-tron steering wheel noise should consult this bulletin.

Symptoms

Owners of the affected Audi models may experience a distinct creaking noise originating from the steering wheel. This noise is typically noticeable "when the driver grasps it at the bottom" of the steering wheel. This specific e-tron steering wheel noise can be a source of annoyance and indicate the need for service.

Diagnosis and Technical Background

Workshop findings indicate that the creaking noise is directly caused by the lower steering wheel trim. Specifically, the issue stems from a lack of lubricant on the contact surfaces between the trim piece and the main steering wheel structure.

Audi's technical background explanation clarifies that lubricant was not applied to these contact surfaces during the manufacturing process when the trim was originally fitted. Technicians can confirm the noise by reproducing the condition and can even view a short video clip demonstrating the sound by scanning the QR code provided in the original bulletin or by visiting the URL: https://audi-external.kzoplatform.com/misc/sl/nmA0DhYk.

Repair Procedure Summary

The repair for this e-tron steering wheel noise involves a straightforward lubrication process. Technicians are instructed to lubricate the contact surfaces of the lower steering wheel trim. This must be done "on both sides" of the trim, as visually indicated in the third photo within the service bulletin.

The procedure aims to eliminate the friction points that cause the creaking sound by applying the specified special lubricant to the areas where the trim meets the steering wheel.

Required Parts and Tools

To perform this repair, specific parts and materials are required:

Part number	Designation	Quantity
See ETKA	Fasteners, Bolts, Nuts, and Screws as needed per the Repair Manual	See ETKA/ELSA
G052172M2	Special lubricant	0.1

Technicians should always consult their Parts Department and/or ETKA for the latest information and parts bulletins to ensure they have the correct fasteners and the special lubricant, G052172M2. The lubricant is critical for resolving the creaking e-tron steering wheel noise.

Warranty Information

Audi provides specific guidelines for warranty claims related to this TSB 2080117/1. The service number for this repair is 4810, and the damage code is 0020. The labor operation for modifying the steering wheel trim is identified as 4812 4999, with an allocated time of 30 Time Units (TU).

It is important to note the claim comment: "As per TSB 2080117/1." All warranty claims must adhere to the "Audi Warranty Policies and Procedures Manual." If your vehicle is outside of any warranty coverage, this Technical Service Bulletin is "informational only," meaning the repair may not be covered free of charge.

Production Solution

Audi has implemented a production solution for this issue, starting from September 2025. This indicates that vehicles manufactured after this date should have the necessary lubricant applied during assembly, preventing the creaking noise from occurring.

Important Warnings and Notes

Owners should be aware that if their vehicle is no longer under warranty, this Technical Service Bulletin serves as an informational guide rather than a guarantee of a free repair. Always verify warranty coverage with your authorized Audi dealer.

Additionally, Audi states that "All parts and service references provided in this TSB (2080117) are subject to change and/or removal." This means that part numbers or repair procedures could be updated in future revisions.

Owner Action

If you own a 2023-2025 Audi A6, A7, A8, e-tron, or Q8 e-tron model and are experiencing a creaking e-tron steering wheel noise when grasping the steering wheel at the bottom, it is recommended to contact your authorized Audi dealership. Inform them about the symptoms and refer to Technical Service Bulletin 2080117/1. Your dealer will be able to diagnose the issue and perform the necessary lubrication procedure using part number G052172M2.

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Source: NHTSA ID: 10250917