2021-2025 Audi A6 Control Unit Parts Update

Introduction to Special Notice SM 62-2024

Audi has released Special Notice SM 62-2024, a parts circular directed at dealership parts managers and inventory personnel. This notice, dated October 11, 2024, outlines an important update regarding specific control unit parts for the 2021-2025 Audi A6 models. The primary goal is to manage inventory effectively and ensure that customers receive the most current parts available.

Purpose of the Parts Circular

This Special Notice SM 62-2024 serves to inform dealers about a change in the available control unit part numbers. Manufacturers often issue such communications to streamline their parts supply chain, incorporate design improvements, address minor revisions, or ensure compatibility with updated vehicle software or hardware. By managing the return of older inventory and the ordering of new parts, Audi aims to maintain high standards of quality and reliability for its vehicles.

Affected Control Unit Parts

The notice specifically identifies an older control unit part number that dealers are instructed to return. The part to be returned is 4M0-907-778-A (Control Unit). Going forward, dealers are required to re-order new materials using the updated part number, which is 4M0-907-778 (Control Unit). This indicates a direct replacement of the older version with the newer one.

Important Deadlines and Procedures for Dealers

To ensure a smooth transition and proper credit, Audi has set a strict deadline for the return of the older control unit inventory. Dealers must return their stock of part number 4M0-907-778-A to their facing Parts Distribution Center (PDC) no later than November 1, 2024. Items returned after this date WILL NOT be accepted on any type of return/buyback.

The claims procedure for returning these parts involves several steps:

1. File a separate "Claim with Return," selecting "Dir Sup. Req. Return" as the item type. Dealers must include the Special Notice Number (SM 62-2024) and Parts Circular number in their dealer comments.
2. Review "Parts On Command" the following day for the Delivery List document. Any problems or delays should be communicated to the facing PDC.
3. Enter the delivery document number (e.g., 40000XXXXX) on a "YELLOW DEPOT REQUEST RETURN" label.
4. Adhere the "YELLOW DEPOT REQUEST RETURN" label to the package(s) containing the returned parts.
5. Include one copy of the Delivery Document with the returned part(s).

What This Means for 2021-2025 Audi A6 Owners

While this Special Notice SM 62-2024 is primarily an internal communication for dealerships, it has implications for owners of 2021-2025 Audi A6 vehicles. This update ensures that any time a control unit needs to be replaced in your vehicle, or if you purchase a new vehicle, it will be equipped with the most current version of the part. This proactive measure by Audi helps to maintain the long-term quality, performance, and reliability of your Audi A6 by integrating the latest component revisions.

Source: NHTSA ID 11009998