2021-2022 Audi/VW Threaded Plug Return Notice

Why This Parts Circular Was Issued

Volkswagen and Audi have released Special Notice SM 48-2022, a parts circular dated June 15, 2022, instructing dealers to return specific inventory of a threaded plug, part number N-100-371-05. This proactive measure aims to ensure that only high-quality parts are available for service and to prevent potentially affected components from being installed in customer vehicles. This notice helps maintain inventory integrity and customer satisfaction by addressing potential issues before they arise.

Affected Part Details

The specific component subject to this return is the N-100-371-05 threaded plug, also identified as "SCHRAUBE" (German for screw). Only parts with a specific delivery note are affected. Dealers must check their inventory for parts associated with delivery note 12126668. The affected parts were produced in May 2022, with a specific lot number P145WA 20220509, and were manufactured in Germany. All other threaded plugs of the same part number, but with different delivery notes, are considered acceptable for use.

This Audi VW threaded plug return is a critical step in quality control, ensuring that any potentially problematic parts are removed from the supply chain.

Important Deadlines and Instructions for Dealers

Dealers are instructed to return their inventory of the affected N-100-371-05 threaded plugs to their facing Parts Distribution Center (PDC) no later than July 8, 2022. This deadline is crucial for receiving credit for the returned items. The notice explicitly states:

• "Items returned after the above-mentioned date WILL NOT be accepted on any type of return/buyback."

Dealers are also advised to "Please re-order required new materials using the same part number" to replenish their stock with compliant parts. This ensures that the Audi VW threaded plug return process does not disrupt service operations.

Dealer Return Procedure Summary

To facilitate the return of the affected N-100-371-05 threaded plugs under Special Notice SM 48-2022, dealers must follow a specific claims procedure:

1. File a Claim: Dealers should file a separate "Claim with Return" using the item type "DIr Sup. Req. Return." They must include the Special Notice Number and Parts Circular number (SM 48-2022) in their dealer comments.
2. Review Delivery List: The day after filing the claim, dealers need to review their Parts On Command system for the Delivery List document. Any problems or delays should be immediately reported to their facing PDC.
3. Enter Document Number: The 40000XXXXX delivery document number must be entered on a "YELLOW DEPOT REQUEST RETURN" label.
4. Adhere Label: The "YELLOW DEPOT REQUEST RETURN" label should be securely attached to the package(s) containing the returned parts.
5. Include Delivery Document: A copy of the Delivery Document must be included with the returned part(s).

This structured process ensures that all returns are properly documented and processed for credit.

Source: NHTSA ID: 10214458