2021-2023 Alfa Romeo Stelvio / Jeep Renegade Radio Part TSB
A manufacturer communication, TSB 9100668, addresses proper part number ordering for replacement radios in 2021-2023 Alfa Romeo Stelvio and 2021 Jeep Renegade vehicles. It specifies using 'Z' part numbers for exchange orders and '68' part numbers for new, unsold units.

Também se aplica a
- Alfa Romeo Stelvio
- 2022
- Jeep Renegade
- 2021
This manufacturer communication, identified as TSB 9100668, provides essential guidance to dealerships regarding the correct procedure for ordering replacement radio units for certain 2021-2023 Alfa Romeo Stelvio and 2021 Jeep Renegade vehicles. The bulletin, issued on September 16, 2025, aims to streamline the parts ordering process and ensure that the appropriate radio components are used for different service scenarios.
The primary focus of TSB 9100668 is to clarify the distinction between part numbers used for exchange orders versus those for new, unsold units. This distinction is crucial for accurate inventory management, warranty processing, and efficient vehicle service. Ensuring the correct part is ordered helps prevent delays in repairs and ensures compliance with warranty and service contract terms.
What This TSB Addresses
The bulletin instructs technicians to verify the availability of specific part numbers for radio units. It outlines two distinct categories for ordering: "Z" part numbers and "68" part numbers. The correct selection depends on the nature of the replacement request.
Part Numbers Involved
This communication specifically references several radio part numbers that require careful handling during the ordering process. These include:
- 68472398A$
- 68508691A$
- 68584184A$
- 68584188A$
These part numbers are critical identifiers for the radio units and must be correctly specified when placing an order.
Ordering Guidelines for Replacement Radios
Dealers are instructed to order a "Z" part number for all exchange orders. This category encompasses various situations, including warranty claims, Mopar service, customer-paid repairs, and service contract work. The use of a "Z" part number ensures that the replacement unit is processed as an exchange, which typically involves returning the faulty unit.
Conversely, for new, unsold units, dealers must order a "68" part number. This applies when a brand-new radio is needed for a vehicle that has not yet been sold to a customer. Adhering to these guidelines helps maintain proper inventory levels and ensures that new vehicles are equipped with the correct components from the outset.
For owners, understanding this distinction means that when your Alfa Romeo Stelvio radio part needs replacement, your dealership will follow these precise instructions. This ensures that whether your repair is covered by warranty or paid out-of-pocket, the correct part is sourced efficiently.
Owner Action
If you own a 2021-2023 Alfa Romeo Stelvio or a 2021 Jeep Renegade and experience an issue with your vehicle's radio, it is important to consult with an authorized dealership. While this bulletin is primarily for technicians, knowing that such guidelines exist can provide confidence that your dealer is following manufacturer-specified procedures for ordering the correct Alfa Romeo Stelvio radio part. Your dealership will be able to verify the appropriate part number and facilitate the replacement process according to these instructions.
NHTSA ID: 11023327
Frequently Asked Questions
- What is TSB 9100668 about?
- TSB 9100668 provides instructions for dealers on correctly ordering replacement radio part numbers for specific 2021-2023 Alfa Romeo Stelvio and 2021 Jeep Renegade models.
- Why are there different part numbers for radios?
- This bulletin specifies that 'Z' part numbers are for exchange orders (covering warranty, Mopar, customer pay, and service contract scenarios), while '68' part numbers are designated for new, unsold units.
- How does this affect my Alfa Romeo Stelvio radio part replacement?
- If your vehicle requires a radio replacement, your dealership will need to follow these guidelines to ensure the correct Alfa Romeo Stelvio radio part is ordered, whether it's an exchange or for a new vehicle, which helps ensure proper service and warranty handling.
What Alfa Romeo Stelvio owners report
Counted from the records in our database across 8 model years.
- 215
- Owner complaints
- 18
- Recalls
- 323
- Service bulletins
- 8
- Crashes reported
- 4
- Fires reported
- 7
- Injuries reported
The 2023 model year
6 complaints, the 6th most of 8 model years on file. Owners reported 0 crashes, 0 fires and 0 injuries for this year, which also has 4 recalls on file.
Electrical System, the system this article covers, accounts for 64 of 215 complaints (30%), including 4 for 2023.
Complaints by model year
| 2018 | 135 | |
|---|---|---|
| 2019 | 36 | |
| 2020 | 19 | |
| 2021 | 7 | |
| 2022 | 8 | |
| 2023 | 6 | |
| 2024 | 2 | |
| 2025 | 2 |
Most-reported systems
- Engine — 65
- Electrical System — 64
- Fuel System — 48
- Gasoline — 48
- Fuel/Propulsion System — 43
Latest recalls for the 2023 model year
- 25V667000 — Back Over Prevention (Oct 2025)
- 24V857000 — Equipment (Nov 2024)
- 24V510000 — Air Bags (Jul 2024)
Recent owner reports about electrical system
2023 alfa romeo stelvio estrema - informant system, which includes the back up camera view has fully malfunctioned and blank causing a back up assistance hazard.
Read owner complaints →The back up camera has failed to display on the radio screen when the vehicle is placed in reverse on multiple occasions. The Alfa Romeo Stelvio has poor rear visibility due to a small rear window placed at a relatively shallow angle making the backup camera…
Complaints are owner reports filed with NHTSA. They are unverified, and counts depend on how many vehicles were sold, so they are not a failure rate.
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