Volvo XC60 Complaints (2013)

66 consumer complaints on file.

• #10994108June 9, 2017
  VISIBILITY/WIPER

  WINDSHIELD WATER LEAK AT GASKET, ABOVE THE STEERING WEEL AREA.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #10949229February 3, 2017
  EXTERIOR LIGHTING

  HEADLIGHT MOUNTS LOCATED ON REAR OF ASSEMBLY FRACTURE/BREAK OVER TIME. THIS LEAVES THE HEADLIGHT ASSEMBLY DISCONNECTED FROM THE VEHICLE CHASSIS AND CERTAIN CIRCUMSTANCES COULD LEAD THE HEADLIGHT TO FALL FROM THE VEHICLE.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #10915414October 11, 2016
  UNKNOWN OR OTHER

  NUMEROUS TRIPS TO THE LOCAL VOLVO DEALER TO FIND THE ISSUE WITH MY VOLVO. LAST EPISODE 10.07.2016 DRIVING ON CITY STREETS. APPROX. SPEED 25-30 MPH. SLOWING DOWN AND MAKING A COMPLETE STOP. ACCELERATING TO MOVE ON BUT CAR IS NOT RESPONDING. RPM STAYS AT 600 EVEN THOUGH GAS PEDAL IS PRESSED DOWN. THIS CAN LAST 3 TO 6 SECONDS. FINALLY CAR STARTS MOVING. I WANTED TO PARK ON A FAIRLY STEEP STREET IN SAN FRANCISCO ON 10.06.2016. ON THE FIRST ATTEMPT I WAS TOO FAR AWAY FROM THE SIDE OF THE STREET. PUT CAR INTO REVERSE AND ATTEMPTED TO BACK UP. AGAIN THE ENGINE STAYED AT 600 RPM AND DID NOT MOVE AT ALL. SINCE I WAS FACING DOWNHILL THE CAR STARTED TO ROLL DOWNWARDS. ONLY MY QUICK REACTION I STEPPED ON THE BRAKE PEDAL AND PRESSED IT AS HARD AS I COULD. CAR CAME TO A STANDSTILL INCHES AWAY FROM ANOTHER CAR THAT WAS PARKED. THIS KIND OF PROBLEM IS BEEN ONGOING.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #10870816May 25, 2016
  UNKNOWN OR OTHER

  MOLD, MILDEW AND BACTERIA GROWING IN VENTILATION SYSTEM. INITIALLY NOTICED BECAUSE OF VERY BAD ODOR COMING FROM AIR CONDITIONING SYSTEM. A DESIGN FLAW IN AIR CONDITIONING/VENTILATION SYSTEM. CONDENSER DOES NOT DRAIN PROPERLY, CAUSING IT TO CLOG AND MOLD/MILDEW AND BACTERIA GROW IN THE SYSTEM. VOLVO'S SOLUTION IS JUST CHANGE THE FILTERS MORE FREQUENTLY TO SPRAY CHEMICALS IN THE SYSTEM RATHER THAN FIX THE PROBLEM. A CHECK ONLINE SHOWS THAT THERE ARE MANY OTHER VOLVO OWNERS AFFECTED BY THE PROBLEM. CONDENSER SHOULD BE RECALLED AND FIXED PROPERLY SO THAT IT DRAINS AND THAT MOLD AND BACTERIA DO NOT GROW IN THE SYSTEM. INHALATION OF MOLD AND BACTERIA HAS BEEN SHOWN TO CAUSE LUNG DISEASE, AND AGGRAVATES CONDITIONS LIKE ASTHMA. I HAVE TAKEN MY VEHICLE TO THE DEALER TWICE TO HAVE THE PROBLEM ADDRESSED. THEY REFUSED TO REPLACE THE PART. I ALSO CONTACTED VOLVO CORPORATE OFFICES AND THEY REFUSED TO INTERVENE. THEY ALSO REFUSED TO PROVIDE CONTACT INFORMATION FOR THEIR DISTRICT MANAGER.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #10823747February 2, 2016
  STEERING

  I HAVE A MINOR LEAK ON THE STEERING PUMP ON 2013 VOLVO XC60. WENT TO THE VOLVO-MISSISSAUGA DEALER TODAY (INVOICE# 197408) AND THEY SAID THAT THIS IS NOT QUALIFYING AS A LEAK BUT RATHER IT IS A "VISIBLE SWEAT" FROM THE STEERING PUMP. "VISIBLE SWEAT" MEANS LOOSING STEERING FLUID. STEERING PUMP IS A SAFETY PART OF THE VEHICLE AND I AM CONCERN FOR MY SAFETY. I HAVE PICTURES TO SHOW THE LEAK. I DISAGREE WITH VOLVO-MISSISSAUGA ASSESSMENT AND OPENED A DEFECT COMPLAIN WITH GOV OF CANADA - TRANSPORT CANADA OFFICE. COMPLAIN NUMBER # 2016-0077.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #10608342July 5, 2014
  EQUIPMENT ADAPTIVE/MOBILITY, ELECTRICAL SYSTEM

  12/24/13 APPROX 6:00 PM DRIVING APPROX. 65 MPH ON ROUTE 9 SOUTH IN CT WITH CRUISE CONTROL ON. NO OTHER VEHICLES IN FRONT OR NEARBY AND SUDDENLY THE RED DASHBOARD LIGHT FLASHED AND WARNING SOUNDS AND THE CAR BEGAN TO AUTO BRAKE ABRUPTLY TO 45 MPH. I PULLED OFF THE ROAD TURNED OFF THE CRUISE CONTROL THEN RESUMED MY TRIP UNEVENTFULLY. 12/27/13 APPROX 2:00 PM DRIVING APPROX. 60 MPH ON ROUTE 84 IN CT WITH CRUISE CONTROL ON. NO OTHER VEHICLES IN FRONT OR NEARBY AND SUDDENLY THE RED DASHBOARD LIGHT FLASHED AND WARNING SOUNDS AND THE CAR BEGAN TO AUTO BRAKE HARD DOWN TO 45 MPH. I PULLED OFF THE ROAD TURNED OFF THE CRUISE CONTROL THEN RESUMED MY TRIP UNEVENTFULLY. I CALLED SERVICE MANAGER [XXX]AT GENGRAS VOLVO 860 727 6200 AND ARRANGED TO BRING THE CAR IN FOR ANALYSIS ON 2/17/14. THE SAME BEHAVIOR WAS EXPERIENCED BY [XXX] ON 2/19/14 AS HE RELAYED THE EXPERIENCE TO ME. 5/21/14 [XXX] IS THE NEW GENGRAS VOLVO SERVICE MANAGER, REPLACING [XXX]. HE SAID THEY CHANGED OUT MY FORWARD LOOKING RADAR UNIT WHICH INCLUDES THE CIRCUIT BOARD AND HE ALSO UPDATED THE SOFTWARE (AGAIN). HE STATED THAT IF THE AUTO BRAKE MIS-FUNCTIONS AGAIN THERE IS NO OTHER SERVICE HE CAN PERFORM AND THE CAR SHOULD BE REPLACED. JULY 5, 2015 AFTER 2,000 MILES OF DRIVING WITHOUT NEW INCIDENTS IT APPEARS THAT THE FORWARD LOOKING RADAR UNIT HAD A DEFECT AND CAUSED THE PROBLEM! THIS UNIT NEEDS TO BE RECALLED ON ALL VEHICLES IN WHICH IT IS INSTALLED TO AVOID POTENTIALLY FATAL CRASHES CAUSED BY AUTOBRAKE ENGAGING AND RAPIDLY DECELERATING THE CAR FOR NO REASON. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0