Volvo V70 Complaints

934 consumer complaints on file.

#10165824August 15, 2006
VEHICLE SPEED CONTROL, ENGINE AND ENGINE COOLING:ENGINE
I OWN A 2001 VOLVO V70 <TURBO> .. AND HAVE HAD REPEATED EXPERIENCES WITH THE VEHICLE EITHER STALLING WHILE IN GEAR AND / OR "SURGING" FORWARD WHILE AT A STOP WITH THE BRAKE PEDAL DEPRESSED ... THE VEHICLE HAS BEEN BROUGHT TO AN AUTHORIZED VOLVO REPAIR SHOP AND TO THE DEALER FOR THESE PROBLEMS A MINIMUM OF 4 TIMES UPON THE RETURN OF MY VEHICLE TO ME <AFTER HAVING WORK DONE UNDER CAMPAIGN 155> THE VEHICLE EXHIBITED THE SAME PROBLEMS .. THE MOST RECENT EVENT HAVING TAKEN PLACE ON 08.08.06 AT THIS MOST RECENT INCIDENT I HAD MY TWO GRANDDAUGHTERS IN MY VEHICLE AND I BELIEVE THAT THIS EVENT PUT ALL OUR LIVES IN DANGER .. THIS IS DEFINITELY A SAFETY ISSUE / HAZARD ! I <YESTERDAY> PLACED A CALL TO THE DEALERSHIP <BOZZANI VOLVO IN COVINA, CA> ONLY TO BE GIVEN THE "RUN-AROUND" FROM JON, TONY, AND GLORIA ... JON BURNHAM SUGGESTED THAT I LET THEM HAVE MY VEHICLE TO DRIVE UNTIL THE "PROBLEM" IS DUPLICATED .. GLORIA MASTERLY <A SERVICE ADVISOR> SAID I SHOULD NOT TAKE MY CAR TO MY LOCAL VOLVO APPROVED REPAIR SHOP ... THAT I SHOULD HAVE IT TOWED TO THEM, INSTEAD <WHICH I HAVE ALREADY HAD DONE <HAVING IT TOWED> BOTH THRU ASC AT NO CHARGE ... AND AT MY EXPENSE NUMEROUS TIMES> TONY RIVAS TOLD ME THAT HE HAD TO MAKE A CALL AND THAT HE WOULD GET BACK TO ME ... NO ONE GOT BACK TO ME ... NOR HAS ANYONE <AS OF NEARLY 12 NOON, TODAY < RETURNED A CALL TO ME ... I HAVE BEEN MADE AWARE OF THE EXISTING <AND WELL KNOWN> ISSUES WITH THE MAGNATE MARELLI ETM AND AM APPALLED AT THE DEVIL MAY CARE ATTITUDE THAT VOLVO IS TAKING TOWARDS THIS WHOLE AFFAIR I BOUGHT VOLVO <THIS BEING OUR THIRD> BECAUSE OF THEIR REPUTATION FOR SAFETY ! I AM NOW AFRAID TO DRIVE MY CAR ... AND AM RECEIVING NO ASSISTANCE FROM ANY VOLVO ADVISORS OR REPRESENTATIVES I AM NEARLY 80 YEARS OLD .. AND WOULD HATE TO LOSE WHAT YEARS I DO HAVE LEFT TO AN AVOIDABLE PROBLEM WHICH MAY VERY WELL TAKE MY LIFE <AS WELL AS OTHERS, POSSIBLY>
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164680August 7, 2006
ELECTRICAL SYSTEM
DT*: THE CONTACT STATED WHILE DRIVING AT 40MPH, THE VEHICLE HESITATED, AND THE ELECTRICAL SYSTEM FAILED. THE SERVICE AIR BAG MESSAGE READOUT ILLUMINATED, THE BRAKES BECAME SPONGY, AND THE STEERING STIFFENED. THE VEHICLE WAS TAKEN TO A SERVICE DEALER WHO UNABLE TO DETERMINE THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164857August 7, 2006
VEHICLE SPEED CONTROL
ON 6/2/06 I WAS DRIVING ON THE FREEWAY ( AT ABOUT 60 MPH), AND SUDDENLY MY CAR SLOWED DOWN AND I COULD NOT ACCELERATE, FORTUNATELY I WAS IN THE RIGHT HAND LANE AND ABLE TO EXIT THE FREEWAY AND SLOWLY MOVE TO THE SIDE OF THE ROAD, A WARNING LIGHT WAS ON STATING" ENGINE PERFORMANCE REDUCED". I TURNED OFF THE IGNITION AND WAITED A FEW MINUTES. I RESTARTED THE ENGINE AND THE WARNING LIGHT WAS NOT ON, HOWEVER, I WAS VERY CONCERNED AND CALLED THE DEALER AND WAS TOLD TO BRING THE CAR IN. THE CAR WAS A LITTLE HESITANT AT FIRST BUT I WAS ABLE TO DRIVE SLOWLY ON SIDE STREETS, TO THE DEALER. HE KEPT THE CAR OVERNIGHT AND DIAGNOSED A PROBLEM WITH THE ETM, HE CLEANED THE ETM AND DOWNLOADED NEW SOFTWARE. IT WAS $20 FOR THE PARTS AND $307.00 FOR THE LABOR! I HAVE NOT HAD A RECURRENCE OF THIS PROBLEM WITH THE ETM. HOWEVER, I HAVE BECOME AWARE OF NUMEROUS COMPLAINTS ABOUT THIS ETM AND SPOKE TO THE SERVICE DEPARTMENT AT MY DEALER, WHO HAD NEVER MENTIONED IT TO ME, AND HAD NEVER OFFERED TO CHECK OR CLEAN THE ETM BEFORE THIS HAPPENED. HE WAS AWARE OF THE ETM FAILURES. I ASKED ABOUT THE EXTENDED THE WARRANTY VOLVO HAS PUT IN PLACE ON THE ETM BUT THE DEALER SAYS THAT IS ONLY FOR SERVICE AFTER THE CLEANING IS TRIED ONCE. THIS MEANS I WILL HAVE TO HAVE ANOTHER DANGEROUS FAILURE OF THE SYSTEM BEFORE THEY WILL REPLACE AND PAY FOR THE SERVICE! I FEEL THAT VOLVO SHOULD HAVE WARNED THE CAR OWNERS ABOUT THIS POSSIBLE PROBLEM AND SHOULD GIVE THE WARRANTY TO ALL THEIR CARS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164391August 3, 2006
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
I AM WRITING BECAUSE MY CAR HAS LOST POWER WITHOUT WARNING. I HAVE EXPERIENCED THIS SEVERAL TIMES, FORTUNATELY NONE IN LIFE THREATENING SITUATIONS LIKE PULLING ONTO A BUSY ROAD OR FREEWAY. THE DEALER RELOADED THE SOFTWARE, BUT THE ETS LIGHT CAME BACK ON WITHIN A FEW DAYS. I TOOK IT BACK TO THE DEALER, THEY KEPT IT A WEEK, TEST DROVE IT FOR SOME TIME AND SAID THERE WAS NOTHING ELSE THEY COULD DO. I ASKED THE VOLVO SERVICE MANAGER, GREG, AT TURNER VOLVO IN SACRAMENTO WHETHER VOLVO KNOWS WHAT THE ROOT CAUSE OF THE PROBLEM AND WHETHER THIS SOFTWARE FIXES IT. HE SAID THAT IT FIXES THE PROBLEM IN 95% OF THE CASES. HE REFUSED TO ANSWER WHETHER THE SPECIFIC PROBLEM THAT CAUSES THE LOSS OF POWER HAS BEEN ADDRESSED BY THE SOFTWARE THEY RECENTLY LOADED AND WHETHER IT IS CORRECTED IN MY PARTICULAR VEHICLE. SINCE I HAVE DRIVEN THIS CAR OVER 180,000 MILES WITH ONLY RECENT PROBLEMS, THIS IS INDEED A RARE OCCURRENCE. MY CONCERN IS THAT NEITHER GREG AT TURNER VOLVO (916)488-2400. OR FRANK AT VOLVO CUSTOMER CARE 800-458-1552 X 1981, SEEMS TO BE WILLING TO STATE THAT THE DEFECT THAT CAUSES THE POWER LOSS PROBLEM HAS BEEN ELIMINATED FROM MY CAR. I ASKED FRANK WHETHER VOLVO WAS WILLING TO PUT IN WRITING THAT THE ROOT CAUSE OF THE PROBLEM HAS BEEN IDENTIFIED AND ELIMINATED FROM MY VEHICLE, AND FRANK SAID HE DID NOT KNOW WHETHER VOLVO IS WILLING TO DO THAT. I HAVE OPENED A FORMAL COMPLAINT WITH VOLVO AND AM AWAITING THEIR RESPONSE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164422August 3, 2006
ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE
1. VEHICLE "SPUTTERED", ENGINE WOULD REV WITH NO CHANGE IN PRESSURE ON GAS PEDAL, FOLLOWED BY NEARLY COMPLETE LOSS OF POWER AND NEAR ENGINE CUT OFF. 2. NO COMPLETE FAILURE, AS SOON AS SYMPTOMS BEGAN, IT WAS TAKEN TO A DEALER 3. VOLVO DEALER AND REPAIR SHOP DETERMINED THE FAILURE WAS ECM CODE 903C, 91A7: "THROTTLE INTERNAL FAULT". REPLACED ELECTRONIC THROTTLE MODULE. OLD PART IS NOT AVAILABLE. 15 MAR 2005 - 1. SAME SYMPTOMS; CAR WAS UNABLE TO MAINTAIN HIGHWAY SPEED OF 60 MPH. 2. ENGINE STALLED ONCE BEFORE GOING TO DEALER REPAIR BUT STARTED BACK UP WITHOUT PROBLEM. 3. EXACT FAILURE CODES NOT PROVIDED, BUT WAS DETERMINED TO BE "ENGINE CONTROL MODULE FAULT". ELECTRONIC THROTTLE MODULE WAS REPLACED. COVERED BY VOLVO PARTS WARRANTY. OLD PART IS NOT AVAILABLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163570July 26, 2006
ELECTRICAL SYSTEM
WHILE DRIVING OUR CAR HOME FROM 4TH OF JULY VACATION ON INTERSTATE, CAR SHUT DOWN BY ITSELF AND COULD ONLY DO ABOUT 7 MPH, WITH A NEAR MISS OF TRAFFIC I WAS TO PULL THE CAR OVER TO THE SHOULDER OF THE ROAD. THIS SAME PROBLEM HAS HAPPENED 2 ADDITIONAL TIMES UNTIL WE DECIDED TO NOT DRIVE THE CAR AT ALL DUE OUR CONCERN FOR GETTING INTO A ACCIDENT. THE LOCAL DEALERSHIP COULD NOT SEE US FOR 3 WEEKS WE WERE TOLD, THE CAR WAS TOWED TO THE DEALERSHIP AND WE ARE STILL WAITING TO FIND OUT WHAT THEY WILL TELL US. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163097July 21, 2006
ENGINE AND ENGINE COOLING
ENGINE SUDDENLY LOST POWER, COOLANT TEMPERATURE GAUGE WENT TO ZERO, AND ENGINE COOLING FANS RAN CONTINUOUSLY, EVEN THOUGH ENGINE WAS NOT OVERHEATING. ENGINE APPEARED TO BE OPERING IN "LIMP HOME MODE". DEALERSHIP REPLACED TEMPERATURE SENSOR AND PROBLEM APPEARED TO BE RESOLVED. ONE WEEK LATER CHECK ENGINE LIGHT CAME ON. DEALERSHIP PERFORMED CALIBRATION ON NEW TEMPERATURE SENSOR AND PROBLEM APPEARED TO BE RESOLVED. ONE WEEK LATER CHECK ENGINE LIGHT CAME ON AGAIN. DEALERSHIP REPLACED TEMPERATURE SENSOR AND COOLING FAN ASSEMBLY AND CALIBRATED NEW TEMPERATURE SENSOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162239July 12, 2006
POWER TRAIN:AXLE ASSEMBLY, SUSPENSION
FRONT PASSENGER SIDE WHEEL BROKE OFF AS A RESULT OF BALL JOINT BREAKING LEADING TO AN AXLE BREAK. ALSO DAMAGED WERE BUMPER AND FENDER WHEN HIT BY THE WHEEL BREAKING OFF. MY WIFE WAS LEAVING O'HARE AIRPORT AT AROUND 9:00 PM ON 6/27/06. WHEN CRUISING AT 20-30 MPH SHE HEARD A CRACKING NOISE AND THEN SUDDENLY THE CAR TURNED RIGHT. SHE STEPPED ON A BRAKE PEDAL TRYING NOT TO HIT CARS ON THE NEXT LINE. WHEN SHE STOPPED AND GET OUT OF THE CAR SHE REALIZED THAT THE FRONT PASSENGER SIDE WHEEL CAME OFF. IT WAS KEPT IN PLACE JUST BY THE SHOCK ABSORBER. SHE AND MY TWO SONS (AGE 3 AND 6) SPENT NEARLY TWO HOURS ON A HIGHWAY WAITING FOR A TOW TRUCK TO COME. THE CAR HAS 5 YEARS AND 98,500 MILES ON IT. THE FRONT SUSPENSION WAS ALREADY REPAIRED TWICE. ONCE 2 YEARS AGO AND THEN HALF A YEAR AFTER THAT. BEFORE THE ACCIDENT DESCRIBED ABOVE THERE WERE NO SIGNALS/NOISES THAT WOULD INDICATE ANY PROBLEMS WITH NEITHER THE WHEEL NOR THE SUSPENSION. THE CAR WAS ALWAYS DRIVEN ON NORMAL STREETS AND HIGHWAYS. NO OFF ROAD ADVENTURES OR REALLY BAD ROADS. I HAD MANY CARS IN MY LIFE BUT I'VE NEVER HAD SUCH A PROBLEM BEFORE. HOW CAN VOLVO CLAIM THAT THEY MAKE RELIABLE AND SAFE CARS WHEN SOMETHING LIKE THAT HAPPENS? I SENT AN E-MAIL TO VOLVO CUSTOMER SERVICE BUT HAVE NOT HEARD BACK FROM THEM. NOW I HAVE TO PAY OVER $2,500 IN REPAIR FEES ($1000 TO REPAIR BROKEN BALL JOINT AND AXLE PLUS ADDITIONAL $1500 TO REPAIR BUMPER AND FENDER). I DO HAVE AN EXTENDED WARRANTY BUT, SURPRISE SURPRISE, THEY SAID THEY CAN ONLY COVER THE COST OF REPAIRING THE BALL JOINT. EVERYTHING ELSE, EVEN THOUGH IT WAS DAMAGED BECAUSE OF THE BALL JOINT, THEY WOULD NOT COVER. AND, OF COURSE, THE COST OF REPLACING THE BALL JOINT IS LESS THAN MY DEDUCTIBLE SO ... THEY WASHED THEIR HANDS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160830June 26, 2006
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
THE FUEL TANK ON MY 1998 VOLVO V70 HAS FAILED. THE CHECK ENGINE LIGHT CAME ON IN MY CAR ABOUT 6 MONTHS AGO. AFTER REPLACING ALMOST MY ENTIRE FUEL EVAP SYSTEM, VOLVO DETERMINED MY FUEL TANK HAD A LEAK. I REQUESTED THAT VOLVO REPLACE MY FUEL TANK AT THEIR EXPENSE, BECAUSE I FEEL THAT A FUEL TANK SHOULD BE EXPECTED TO LAST MORE THAN 8 YEARS. VOLVO HAS REFUSED TO RECALL THE TANK AND HAS ABSOLVED THEMSELVES OF ANY RESPONSIBILITY FOR THE FAILURE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160500June 12, 2006
SEAT BELTS:REAR/OTHER
2002 V70 MALFUNCTIONED IN REAR SEAT BELTS IN MY CAR. *TS TWO OF THE THREE SEAT BELTS IN THE REAR OF THE VEHICLE LOCKED AND COULD NOT BE RELEASED. THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER DISASSEMBLED THE REAR SEATS AND MANUALLY EASED THE LOCKED SEAT BELTS. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE AND BELIEVED THAT IT WOULD REC. AS THE TECHNICIAN EASED THE LOCKED SEAT BELT AND ALARM CHIMED ON THE DASH WHICH SAID SRS AIR BAG SERVICE URGENT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159053June 5, 2006
ENGINE AND ENGINE COOLING, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
VOLVO 2002 V70 WAGON STALLED WHILE IN DRIVE ON I-5. FORTUNATELY I WAS ABLE TO GET TO THE SHOULDER DESPITE LOSING STEERING. SIMILAR INCIDENT OCCURRED IN 2004 AND THE DEALER CLEANED THE THROTTLE. OBVIOUSLY THIS CORRECTION WAS NOT PERMANENT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159455June 1, 2006
VEHICLE SPEED CONTROL, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM, ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM:12V/24V/48V BATTERY, POWER TRAIN:DRIVELINE:CONSTANT VELOCITY JOINT, SUSPENSION, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, FUEL SYSTEM, GASOLINE:DELIVERY, ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO/SUPERCHARGER
2000 V70XCAW CROSS COUNTRY WAGON ETM SYSTEM FAILED. *TS THE AC HOSE COMPRESSOR CONDENSER WAS REPLACED. THE VEHICLE WAS LEAKING GAS AND THE O-RING SEAL ON THE PUMP SENDER WAS REPLACED. THE FRONT PASSENGER WINDOW WAS INOPERABLE WHEN TRYING TO USE THE MASTER CONTROLS. THE DEALER REPLACED THE MODULE SWITCH. THE ENGINE WOULD WHINE AT HIGHWAY SPEEDS WHILE ACCELERATING. THE BATTERY, OIL PAN, UPPER TORQUE MOUNT, ANGLE GEAR, ROTORS, FUEL PUMP, FUEL TANK, FUEL SEAL AND STRUTS WERE ALL REPLACED. THE CV BOOT WAS LEAKING. THE TURBO CHARGER WAS REPLACED BECAUSE OF AN OIL LEAK. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10158645May 31, 2006
ENGINE AND ENGINE COOLING:ENGINE
IN EARLY MAY, 2006, MY CAR ENGINE SHUT DOWN BY ITSELF. THIS OCCURRED THREE TIMES. I WAS ABLE TO GET THE CAR INTO THE DEALERSHIP WHERE THEY KEPT IT FOR TWO DAYS. THE DAY AFTER I PICKED IT UP(MAY 11TH, THE ENGINE SHUT DOWN WHILE I WAS DRIVING ON THE FREEWAY. I NARROWLY MISSED HITTING SEVERAL CARS WHILE ATTEMPTING TO GET TO THE SIDE OF THE ROAD. WHEN THE CAR COOLED DOWN, I WAS ABLE TO START IT AGAIN AND MANAGED TO GET OFF THE FREEWAY. THE ENGINE SHUT DOWN SEVERAL TIMES BEFORE I MANAGED TO GET THE CAR TO THE DEALERSHIP. THE FACTORY INSPECTED THE CAR AND HELD IT TEN DAYS. THE SERVICE MAN CALLED ME AND STATED THE FACTORY WAS AWARE OF THE PROBLEM AND WAS REPLACING MY TRANSMISSION. I WAS ABLE TO PICK UP MY CAR ON MAY 22 AND WAS TOLD THE PROBLEM HAD BEEN CORRECTED. SINCE THEN, THE ENGINE HAS SHUT DOWN ON THREE OCCASIONS, EACH TIME ON THE FREEWAY. I REPORTED THIS TO VOLVO CUSTOMER SERVICE ON MAY 26TH. WHILE DRIVING HOME ON THE FREEWAY YESTERDAY AFTERNOON, THE ENGINE SHUT DOWN AGAIN AND I NARROWLY AVERTING A MAJOR ACCIDENT. I WAS ABLE TO GET THE CAT TO THE DEALERSHIP WHERE IT IS CURRENTLY PARKED. MY WIFE REFUSES TO EITHER DRIVE THE CAR OR RIDE INTO IT. WE WERE LUCKY THAT WE DID NOT TAKE THE CAR TO LOS ANGELES AND COULD HAVE BEEN STRANDED IN THE DESERT OR WORSE. I LEFT THE CAR WITH THE DEALER SINCE MY WIFE REFUSES TO DRIVE IT FOR FEAR OF A MAJOR ACCIDENT. *NM
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10158206May 24, 2006
UNKNOWN OR OTHER
I WAS DRIVING MY CAR ON SATURDAY MORNING WHEN SUDDENLY WITH NO WARNING THE ENGINE WENT INTO "LIMP HOME" MODE. I WAS ABLE TO GET TO A VOLVO DEALER, WHO TOOK THE CAR IN, DOWN LOADED A SOFTWARE PATCH FOR THE THROTTLE COMPUTER AND RETURNED THE CAR TO ME. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157996May 22, 2006
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
SURGING, MISSING, SKIPPING WHILE IDLING IN GEAR. IT MAY SURGE, MISS, SKIP WHILE OUT OF GEAR, BUT IT IS HARD TO DETECT. I HAVE HAD THE ETM SOFTWARE UPDATE AND THEN THEY CLEANED IT. THE DEALER DOES NOT KNOW WHAT TO DO WITH IT NOW AND IT IS STILL HAPPENING. THEY HAVE NOT YET DONE THE VOLVO CAMPAIGN TO REPLACE FAULTY ETM'S BECAUSE THE GUIDELINES ARE STRICT. (SOMEONE HAS TO DIE FIRST, THEN THEY WILL REPLACE IT) THIS HAS BEEN GOING ON FOR OVER THREE MONTHS NOW. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157659May 16, 2006
VEHICLE SPEED CONTROL
VOLVO V70 2004 WAGON - DRIVING ON CITY STREETS. CAR STALLED 3X AND LOST STEERING CONTROL 2 X. HAD IT TOWED TO DEALER (POWER VOLVO, TORRANCE CA) BUT THEY COULD NOT DUPLICATE PROBLEMS (ALL 3 INCIDENTS HAPPENED WITHIN 10 MINS OF EACH OTHER WHEN I WAS DRIVING). TOLD ME THE NEXT DAY THE THROTTLE WAS "STICKING" AND THEY WOULD "CLEAN" IT. THIS MAKES ME NERVOUS DUE TO THE PAST THROTTLE PROBLEMS WITH VOLVOS, AND ALSO BECAUSE I HAVE A 4 YEAR OLD CHILD, AND AM 9 MO. PREGNANT. THOUGHT YOU GUYS SHOULD KNOW! *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157110May 9, 2006
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
DT*: THE CONTACT STATED THE VEHICLE STALLED WHILE DRIVING 10-40 MPH ON SEVEN OCCASIONS. THERE WAS NO WARNING PRIOR TO THE STALLING AND THE VEHICLE RESTARTED IMMEDIATELY AFTER EACH INCIDENT. THE VEHICLE HAS BEEN INSPECTED BY A SERVICE DEALER TWICE. THE FIRST TIME THE DEALERSHIP FLUSHED OUT THE AIR CONDITIONER IN AN ATTEMPT TO REMEDY THE PROBLEM, BUT THE REMEDY OFFERED WAS INEFFECTIVE. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE PROBLEM OR OFFER ANY OTHER REMEDIES WHEN THE VEHICLE WAS RETURNED A SECOND TIME FOR INSPECTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156942May 7, 2006
VEHICLE SPEED CONTROL
ON THE WAY TO AN APPOINTMENT MY WIFE WAS DRIVING OUR VOLVO V70 T5 ON A MAJOR HIGHWAY WHEN SUDDENLY THE CAR LOST POWER AND A MESSAGE STATING "PERFORMANCE REDUCTION" WAS VISIBLE ON THE CONSOLE. THE CAR FELT LIKE IT WAS ABOUT TO STALL AT ANY MINUTE AND WAS ONLY ABLE TO BE DRIVEN AT 20 MPH. SHE WAS ABLE TO PULL THE CAR OVER TO THE HARD SHOULDER BUT AS SHE WAS ABOUT TO ENTER A SECTION WHERE ROAD WORKS HAD REMOVED ANY HARD SHOULDER SHE DECIDED TO STOP AND CALL FOR HELP. WE ARRANGED FOR A TOW TRUCK TO PICK THE CAR UP AND TAKE IT TO OUR NEAREST VOLVO DEALER. WHEN WE ARRIVED THERE AND EXPLAINED WHAT HAD HAPPENED THE FIRST QUESTION ASKED BY THE SERVICE REP WAS "HAVE YOU HAD THE ETM RECALL PERFORMED ?" I STATED THAT WE WERE NOT AWARE OF ANY RECALL AND HAD NOT RECEIVED ANY LETTER FROM VOLVO OF NORTH AMERICA. 2 DAYS LATTER ONCE THE CAR HAD BEEN DIAGNOSED BY THE DEALER IT WAS DISCOVERED THAT IT HAD BEEN CAUSED BY AN ETM/ECM FAILURE. THE REPLACEMENT PART NUMBER WAS 30785453. I ALSO SPOKE WITH VOLVO OF NORTH AMERICA AND WAS INFORMED THAT THERE WAS NO RECALL BUT A WARRANTY EXTENSION ON THAT PARTICULAR PART. I ASKED WHY I HAD NOT RECEIVED A LETTER YET CONCERNING IT AND WAS INFORMED THAT THEY WE STILL IN THE PROCESS OF SENDING THEM OUT. SINCE THEN I HAVE DISCOVER EVIDENCE THAT THE LETTER WAS AVAILABLE SINCE NOVEMBER 2005. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156603May 2, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
ABS CONTROL MODULE FAILURE. I WAS INFORMED BY TWO DEALERSHIPS, NORTH POINTE VOLVO AND DYER AND DYER VOLVO, AS WELL AS VOLVO PROFESSIONAL REPAIR (ALL LOCATED IN THE ATLANTA GA AREA) THAT THIS WAS A COMMON OCCURRENCE. WELL I EXPERIENCED THIS YESTERDAY. THE AUTOMOBILES' ABS NO LONGER IS EFFECTIVE WHEN THIS UNIT GOES BAD, LEADING TO DANGEROUS SITUATIONS. IT ALSO LEADS TO STALLING, AND SHIFTING PROBLEMS WITH THE TRANSMISSION WHICH CAN LEAD TO AN ACCIDENT, AND ALMOST CAUSED ME TO HAVE ONE YESTERDAY. THE PART HAS TO BE REPLACED TO THE TUNE OF NEARLY $1000.00 I CAN PROCURE THE OLD PART FROM THE SERVICE MANAGER. I WAS INFORMED THIS WAS A DESIGN FLAW AS HEAT CAUSES THE DETERIORATION OF THIS MODULE DUE TO ITS LOCATION NEAR THE ENGINE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156335April 27, 2006
ENGINE AND ENGINE COOLING
I PURCHASED THIS CAR, A 1999 VOLVO V-70 STATION WAGON, IN 2002. THE CAR INTERMITTENTLY AND REPEATEDLY STALLS IN TRAFFIC IN ADDITION TO RANDOMLY ACCELERATING AND DECELERATING ON ITS OWN SO THAT DRIVING IS HAZARDOUS. CAR HAS BEEN SERVICED NUMEROUS TIMES FOR THESE PROBLEMS AND MOST OF THE WORK HAS BEEN ON ELECTRONIC THROTTLE SYSTEM. PROBLEMS MAY APPEAR TO BE FIXED FOR A SHORT TIME BUT NOT REALLY FIXED BECAUSE STALLING AND UNEXPECTED ACCELERATION/DECELERATION BEGIN AGAIN. CAR HAS PROBLEM UNIQUE TO IT IN THAT IT FAILS TO PRODUCE COMPUTER CODES REGARDING STALLING OR ETM FAILURE, AND BECAUSE CAR FAILS INTERMITTENTLY, EXCEPT FOR ONE MECHANIC, ALL OTHERS WHO HAVE SERVICED THE CAR HAVE FAILED TO EXPERIENCE THE STALLING AND RANDOM ACCELERATION/DECELERATION FIRST HAND. WHAT TO DO WITH A CAR THAT RELIABLY FAILS INTERMITTENTLY, FAILS TO FAIL WHEN THE MECHANIC NEEDS IT TO FAIL TO BE ABLE TO FIX IT AND PRODUCES NO COMPUTER CODES AS TO WHY IT IS FAILING? ON 7 APRIL, 2006, I TOOK CAR TO VOLVO OF RICHARDSON, RICHARDSON TX TO SERVICE THE PROBLEM OF THE CAR STALLING REPEATEDLY IN THE PREVIOUS FEW DAYS. THEY UPGRADED THE ETM SOFTWARE BUT THE CAR CONTINUED TO STALL AND STUTTER IN TRAFFIC. IN FACT, IT SEEMED THE STUTTERING AND SHUTTERING (NEAR STALLS) WERE WORSE. I HAD THE CAR TOWED BACK TO DEALER AND ASKED ABOUT THE REPAIRS UNDER THE EXTENDED WARRANTY AS PER NHTSA ACTION: EA05021. SERVICE DIRECTOR FOR DEALER REFUSED TO REPLACE ETM UNDER EXTENDED WARRANTY SAYING THEY WOULD NOT BE REIMBURSED IF THEY COULDN'T REPRODUCE THE STALLING ETC. LIKEWISE, AT VOLVO CUSTOMER CARE (1-800- 458-1552), "BART" REFUSED TO AUTHORIZE REPAIRS COVERED UNDER EXTENDED WARRANTY OF EA05021. THE NUMBER OF FAILURES/INCIDENTS OF CAR STALLING AND UNEXPECTEDLY ACCELERATING AND DECELERATING ARE TOO NUMEROUS TO COUNT ANYMORE. THE CAR RELIABLY STALLS INTERMITTENTLY AND REPEATEDLY. LAST INCIDENT OF STALLING WAS 14 APRIL 2006 WHEN THE CAR STALLED FOUR TIMES IN TRAFFIC. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Volvo V70