Volvo S60 Complaints (2004)

198 consumer complaints on file.

#10219593February 28, 2008
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL
I OWN A 2004 VOLVO S60. I RECENTLY FOUND OUT THAT THERE IS A RECALL ON MY VEHICLE AFTER MY MECHANIC TOLD ME MY CHECK ENGINE LIGHT WAS DUE TO THIS RECALL. VOLVO SAYS THERE IS NO SUCH RECALL AT FIRST, BUT UPON CALLING THE CUSTOMER SERVICE NUMBER I FOUND OUT THAT THERE IS. HOWEVER, THEY SAY IT IS VIN SPECIFIC AND THAT MINE IS NOT COVERED. MY MECHANIC SAYS THAT THIS NEEDS TO BE TAKEN CARE OF, FOR THIS PROBLEM CAN CAUSE MY ENGINE TO STALL OUT AT ANYTIME AND CAUSE MY STEERING WHEEL TO JERK AROUND ON THE HIGHWAY. TO ME, THIS IS A HUGE PROBLEM, SOUNDS LIKE THAT IT COULD POTENTIALLY KILL ME ON THE ROAD. HOW CAN SOMETHING THAT CAN BE THIS POTENTIALLY DANGEROUS NOT BE VOLVOS RESPONSIBILITY TO FIX? JUST BECAUSE MY VIN NUMBER IS DIFFERENT DOES NOT MEAN THE PROBLEM IS ANY LESS SERIOUS, THOUGH VOLVO SEEMS TO THINK IT IS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219289February 27, 2008
TIRES
FRONT TIRES ARE RUBBING THE BODY ON THE INSIDE OF THE TIRE. VEHICLE HAS ORIGINAL WHEELS AND TIRES. CHRONIC PROBLEM WITH VOLVO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219547February 27, 2008
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, ENGINE AND ENGINE COOLING, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
I WAS LEAVING UCLA PARKING GARAGE (I'M AN RN THERE) WHEN I PUT MY VOLVO 2004 S60 INTO GEAR AND IT TOOK OFF BACKWARDS LIKE A ROCKET, CAR WAS THROWN INTO A CONCRETE POST FAR AWAY FROM WHERE I BEGAN. I IMMEDIATELY PUT CAR IN PARK SINCE I THOUGHT I'D GET OUT AND SEE WHAT ON EARTH HAPPENED, BUT IT THEN LUNGED FORWARD BY ITSELF AND TOOK OFF WITHOUT STOPPING!!! THANK GOD IT WAS 6PM AND NOT AN HOUR EARLIER WHEN MANY STAFF WOULD HAVE BEEN IN GARAGE, I'D HAVE RUN THEM OVER! I ALSO TURNED OFF IGNITION WITH KEY, NOTHING HELPED!! IT KEPT GOING ALONG WITH A MIND OF ITS OWN AT APPROX 15 MPH MAKING A GROWLING WHIRRING SOUND. I WAS ABLE TO STEER CAR AND AVOID OTHER VEHICLES BUT EVENTUALLY HAD TO MAKE SERIOUS DECISION TO PURPOSELY CRASH INTO ANOTHER CONCRETE MASSIVE POST WHICH I DID AND THE "POSSESSED BEAST". FINALLY CAME TO A HALT WITH FLUID POURING OUT ALL OVER,. MY BRAKES DID NOT WORK DURING THIS EVENT, NOT AT ALL, THAT'S WHY I COULDN'T STOP THE CAR (ALONG WITH FOOT ON BRAKE, TRIED PUTTING CAR IN PARK GEAR AND TURNED OFF IGNITION KEY LAST AUGUST WHEN I HAD ONLY 22, 000 MILES ON CAR IT TOOK IT TO VOLVO DEALER TWICE, SINCE CAR WAS OFTEN STALLING AND STOPPING ON THE STREET WHILE I WAS DRIVING. I WAS TOLD THEY COULDN'T FIND IT STALLING WHEN THEY TEST DROVE IT BUT THEY MENTIONED THEY CLEANED THE THROTTLE AND SAID THAT COULD HELP (WHICH IT DID UNTIL 2, 500 MILES LATER WHEN THIS HAPPENED. I HAVE DEALER PAPERWORK INDICATING CAR STALLING AND THAT THEY CLEANED THROTTLE BOX ALSO, THEY SAID I SHOULD BE TAKING CAR ON THE FREEWAY MORE AT HIGH ENOUGH SPEED TO "BLOW OFF THE CARBON" I SPENT FRIDAY NIGHT IN ER WITH NECK/SHOULDER INJURIES, BUT THIS COULD HAVE BEEN A DISASTER. FORGOT TO MENTION THAT WHEN I TOOK CAR IN FOR SERVICE JULY 2007 DEALER REPLACED FUEL PRESSURE SENSOR AS PER RECALL. DON'T KNOW IF THIS IS SIGNIFICANT. ALSO WROTE ON FORM "DURING INSPECTION FOUND UPPER ENGINE MOUNT COLLAPSED, CAUSE........ ENGINE REPAIR". UPDATED 03-25-08 *BF THE DEALER STATED REAR BRAKE PADS HAD TO BE REPLACED. UPDATED 03/25/08 *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10218252February 17, 2008
FUEL SYSTEM, OTHER
I HAVE HAD THE SAME PROBLEM OF THE CAR STALLING AROUND TURNS AND ON ABRUPT STOPS. IT SEEMED TO FIRST BE RESOLVED BY THE RECALL OF THE PRESSURE SENSOR. RECENTLY THOUGH THE CAR HAS BEEN STALLING SOMETIMES 5 TIMES PER DAY WHEN DOING THE SAME. THE DEALER CLAIMS IT IS A PVC PROBLEM THAT NEEDS TO BE CLEANED AND WANTS TO CHARGE $1000 DOLLARS TO DO IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10217087February 6, 2008
ENGINE AND ENGINE COOLING
I OWN A 2004 VOLVO S60 2.5T AND RECENTLY HAD PROBLEMS WITH THE ENGINE STALLING IN THE MIDDLE OF A BUSY ROAD. THIS CONCERNS ME BECAUSE OF THE HIGH RISK OF BEING INVOLVED IN A MAJOR ACCIDENT. I'M WORRIED THIS MAY HAPPEN AGAIN. I'VE CONTACTED MY DEALER (PHILLIPS VOLVO 4980 VIRGINIA BEACH BOULEVARD, VIRGINIA BEACH, VA 23462) AND THEY INFORMED ME I DO NOT HAVE A RECALL ON MY VEHICLE. I AM STILL TAKING MY CAR TO THE MECHANIC TO SEE WHAT THE PROBLEM MAY BE. I'VE HAD A "CHECK ENGINE" LIGHT ON AND OFF FOR MANY MONTHS NOW, THE DEALERSHIP HAS CHECKED THIS OUT AND SAID I HAVE NO ERRORS AND MY CAR IS FINE. I AM VERY UNCOMFORTABLE WITH THIS DIAGNOSIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10214545January 11, 2008
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
STRONG FUEL SMELL COMING FROM INSIDE VEHICLE. FUEL PUMP LEAKING. THE DEFECT WAS NOTED ON 2001-2002 MODEL YEARS BUT NEEDS TO BE EXTENDED TO 2004 FOR VEHICLES IN NEVADA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10214467January 10, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN ACCELERATING FROM A STOP, THE TRANSMISSION SEEMS TO SKIP A GEAR. THIS RESULTS IN UNEVEN ACCELERATION, MAKING MERGING INTO TRAFFIC HAZARDOUS. IT ONLY HAPPENS SPORADICALLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208579November 10, 2007
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
STRONG FUEL ODOR EMITTING FROM PASSENGER SIDE OF VEHICLE. OBSERVED GAS STAINS COVERING OUTSIDE OF GAS TANK. RETURNED TO DEALER AND DEALER REPLACED FUEL PUMP. SINCE THEN, NO ODORS. HOWEVER, AUTO CONTINUES TO HESITATE WHEN DRIVING. IN ONE INSTANCE, CAR STALLED IN HEAVY TRAFFIC AND WAS NEARLY REAR ENDED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10207410October 30, 2007
ENGINE AND ENGINE COOLING
CARS SHUT OFF ON TWO SEPARATE OCCASIONS WITH OUT A MOMENTS NOTICE WITHIN A TWO WEEK PERIOD, ONCE AT A STOP SIGN ANOTHER TIME IN STOP AND GO TRAFFIC ON A MAJOR HIGHWAY. I HAVE ONLY OWNED THIS CAR FOR LESS THAN TWO MONTHS. THERE ARE NO SIGNALS OR CODES LISTED ON THE CAR AS TO WHY IT SHUT OFF. CAR DOESN'T HAVE PROBLEM RESTARTING AT ALL. VOLVO DEALER HAS LISTED THIS CAR AS UP TO DATE WITH ALL RECALLS. ISSUE IS YET TO BE RESOLVED, DUE TO MECHANIC'S NOT EXPERIENCING THE SHUT OFF POINT THEY ARE FAILING TO DIAGNOSE THE SITUATION PERIOD. MY SAFETY IS 1ST, HOWEVER MY CAR MAY SHUT OFF AT ANY POINT, SO I DO NOT FEEL SAFE IN THIS CAR AT ALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204924September 27, 2007
STEERING, ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
LTR RE 2004 VOLVO S60 2.5 T STEERING DEFECT; SEEKING STEERING OF MY VEHICLE BE CORRECTED, RE-ENGINEERED TO THAT OF ANY CURRENT VOLVO SEDAN; PLEASE CONTACT HER BY MAIL OR PHONE WITHIN 14 DAYS OF THIS LETTER. *KB THE CONSUMER STATED THE TIRES WERE RUBBING AGAINST THE STEERING WELL WHEN MAKING TURNS. THE DEALER PERFORMED A TEMPORARY FIX BY INSTALLING A STEERING RACK LIMITER TO PREVENT THE TIRE RUBBING. THE CONSUMER CALLED THE DEALER BACK ONCE THE PROBLEM RETURNED AND WAS THEN INFORMED THAT THERE WAS A STEERING ENGINEERING DEFECT WITH THE VEHICLE AND THE MANUFACTURER WAS OFFERING A STEERING REPLACEMENT KIT THAT COULD BE INSTALLED AT NO COST. ONCE THE REPLACEMENT KIT WAS INSTALLED, THE CONSUMER SOON DISCOVERED THE STEERING RADIUS WAS INCREDIBLY DIMINISHED AND THAT SHE COULD NO LONGER MAKE U-TURNS AT AN INTERSECTION. THE DEALER TOLD THE CONSUMER THE STEERING KIT WAS THE ONLY SOLUTION THAT VOLVO OFFERED. THE CONSUMER STATED THE COOLANT LIGHT WAS ON. THE DEALER STATED THE RADIATOR WAS LEAKING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10202609September 4, 2007
ENGINE AND ENGINE COOLING
2004 VOLVO 60 SERIES ENGINE SHUTS OFF WHILE DRIVING.*KB THE CONSUMER STATED SHE RECEIVED A RECALL IN THE MAIL DESCRIBING THE SAME PROBLEM THAT SHE EXPERIENCED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10201715September 2, 2007
ENGINE AND ENGINE COOLING
I HAVE A 2004 VOLVO S60. IN THE PAST ONE YEAR IT KEEPS STALLING BOTH IN MOTION AND WHEN GOING INTO DRIVE FROM PARK. THIS CREATES A DANGEROUS SITUATION WHILE OPERATING THE VEHICLE, ESPECIALLY WHEN IN MOTION AT HIGHWAY SPEEDS. I HAVE TAKEN THE VEHICLE TO VOLVO AUTHORIZED SERVICE TWICE WITH NO RESOLUTION. THE LAST STALL WAS ON AUGUST 30, 2007 RESULTING IN THE CAR BEING TOWED TO VOLVO SERVICE. A RECALL WAS ISSUED ON 2004 S40 DUE TO A SIMILAR COMPLAINT, BUT I WAS TOLD THAT THE RECALL DID NOT APPLY SINCE THE VEHICLE WAS AN ALL WHEEL DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197082July 20, 2007
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2004 VOLVO S60. WHILE DRIVING 60 MPH, THE VEHICLE LOST POWER STEERING AND THE BRAKES FAILED. THE CONTACT SHIFTED INTO NEUTRAL AND THEN TURNED OFF AND RESTARTED THE VEHICLE. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE CURRENT MILEAGE IS 32,000 AND FAILURE MILEAGE WAS 7,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196178July 12, 2007
TIRES:SIDEWALL
I OWN A VOLVO S60 AND HAVE UNDER 30,000 MILES ON THE VEHICLE. YESTERDAY I SUFFEREDTHE SECOND BLOW OUT ON THE CONTINENTAL CONTITOURING CONTACT TIRES, 215/55R16 93H CH95. I AM CONCERNED FOR MY SAFETY AND THE SAFETY OF OTHERS AS THESE TIRES APPEAR TO BE DEFECTIVE WITH TWO BLOW OUTS IN UNDER 30,000 MILES. THE TIRES ARE RATED TO 60,000 MILES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10193701June 19, 2007
VEHICLE SPEED CONTROL
ON 1/6/07 I WAS TRAVELING VIA INTERSTATE WHEN THE 2004 VOLVO S60T EXPERIENCED WHAT WAS DISPLAYED ON THE SCREEN AS REDUCED ENGINE PERFORMANCE, AND QUICKLY SLOWED TO ABOUT 40 MPH. I WAS VERY NEARLY REAR-ENDED AS I WAS IN THE FAST LANE IN THE PROCESS OF PASSING A SLOWER VEHICLE. I PROCEEDED TO THE NEAREST EXIT AND COASTED INTO A GAS STATION. I TURNED OFF THE CAR AND TRIED TO RESTARTED IT. HOWEVER, IT MADE A LOUD NOISE, SHOOK, AND THEN FAILED TO CRANK. IT WAS TOWED TO THE NEAREST VOLVO DEALERSHIP, WHERE THEY INFORMED ME IT WAS A FAULTY THROTTLE BODY (ETM). THE CAR ONLY HAD 58,000 MILES , 8,000 OUT OF WARRANTY. THE REPAIRS INCLUDED REMOVING AND CLEANING THE ETM, REPLACING THE THROTTLE BODY, AND ETM SOFTWARE RELOADED FOR A TOTAL OF $14,000. 3 MONTHS LATER, WHILE I WAS IN THE HOSPITAL GIVING BIRTH, MY HUSBAND EXPERIENCED THE SAME MALFUNCTION ON THE WAY TO THE HOSPITAL, LOST POWER, AND HAD TO GET ALTERNATE TRANSPORTATION. WE TRADED THE CAR IMMEDIATELY WITHOUT REPAIR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185603March 20, 2007
AIR BAGS, AIR BAGS:SIDE/WINDOW
ON MARCH 12 MY VOLVO S-60R WAS T-BONED"BY A LARGE SUV ORD EXPLORER THAT IMPACTED A POINT NEAR MY FRONT DRIVER'S-SIDE WHEEL. THE SUV IMPACT CAUSED MAJOR DAMAGE TO THE FRONT END BY TOTALLY REMOVING THE VOLVO'S BUMPER AND MANGLING THE FRONT DRIVER QUARTER PANEL DOWN TO THE CHASSIS. ALTHOUGH MY CAR WAS SENT SPINNING BY THE FORCE OF THE COLLISION. NONE OF THE AIRBAGS DEPLOYED AT THIS INITIAL IMPACT. AS MY VOLVO PROCEEDED TO SPIN CLOCKWISE ACROSS THE PAVEMENT IT IMPACTED THE OVER PASS GUARD-RAIL SUCH THAT THE DRIVER'S SIDE SLAMMED INTO THE GUARD-RAIL, PINNING ME IN THE VEHICLE. ONLY THE PASSENGER FRONT AIRBAG DEPLOYED ON HITTING THE GUARD RAIL AND RELEASING MUCH SMOKE INTO THE CABIN. EVEN THOUGH THIS WAS AN ABRUPT, VIOLENT IMPACT , BOTH WHEN THE SUV HIT ME, AND WHEN MY CAR SLAMMED INTO THE GUARD RAIL THE ONLY COMPONENT OF THE AIRBAG/COLLISION CURTAIN SYSTEM TO FUNCTION WAS THE DASHBOARD INSTALLED PASSENGER AIR BAG. IT IS IMPORTANT TO NOTE THAT THERE WAS NO OTHER PERSON TRAVELING IN THE VOLVO BUT ME. THE FRONT PASSENGER SEAT AND THE REAR SEATS- WERE EMPTY. WITHIN ABOUT 12 HOURS OF THE ACCIDENT I WROTE VOLVO AMERICA TO EXPRESS MY EXTREME DISSATISFACTION WITH THE FAILURE OF THE CAR'S SAFETY SYSTEM.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10184546March 8, 2007
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
I HAVE A VOLVO S60 2004. AROUND JANUARY 2007, IT STARTED STALLING WITHOUT WARNING IN THE MIDDLE OF THE HIGHWAY AT 60 MPH. IT DID THIS ABOUT 3 TIMES IN 2 WEEKS, SO I TOOK IT TO THE VOLVO DEALER. THEY COULDN'T REPRODUCE THE PROBLEM, BUT SUPPOSEDLY UPGRADED THE SOFTWARE AND CLEANED THE THROTTLE INTAKE, AND RETURNED THE CAR TO ME. THE CAR WAS FINE UNTIL MARCH 6, WHEN THE SAME PROBLEM OCCURRED. THE CAR IS CURRENTLY BACK AT THE SHOP WHERE THEY HAVE TOLD ME THEY HAVE FOUND NOTHING WRONG AND ARE GOING TO RETURN THE CAR TO ME. I WOULD NOT LIKE TO GET KILLED ON THE HIGHWAY, AND AS I HAVE SEEN THAT THIS HAS BEEN REPORTED BEFORE ON OTHER INTERNET SITES, ITS WORTH REPORTING HERE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10183806February 28, 2007
VEHICLE SPEED CONTROL
TL*- WHILE PARKING THE 2004 VOLVO S60 IN THE DRIVEWAY THE VEHICLE SUDDENLY LURCHED FORWARD, CAUSING THE FRONT WHEELS TO GO OVER A CEMENT BLOCK, HITTING THE HOUSE LIGHTLY. SMOKE STARTED COMING FROM THE ENGINE, AND THE SERVICE ENGINE LIGHT ILLUMINATED ON THE DASHBOARD. THE CONTACT HAD THE VEHICLE TOWED TO A BODY SHOP SINCE THERE WAS SOME SLIGHT DAMAGE IN THE FRONT OF THE VEHICLE. CONTACT COULD PROVIDE PICTURES IF NEEDED. THE CURRENT AND FAILURE MILEAGE WERE BOTH 26800.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10182906February 18, 2007
TIRES
2004 VOLVO S60 R WITH 18" TIRES. INSIDE DRIVER TIRE CONTACTS INSIDE DRIVER TIRE WALL. WEAR WILL CAUSE PREMATURE TIRE FAILURE. DEALER HAS ALWAYS MAINTAINED THAT THIS "RUBBING" IS NOT A PROBLEM. I HAVE COMPLAINED MULTIPLE TIMES. I HAVE PHOTOS OF THE TIRE DAMAGE. THE SIDE WALL AND CORNER TREAD IS WORN THROUGH TO THE STEEL BELT AND CORD. I HAVE BEEN TOLD THAT THIS IS NOT DUE TO ALIGNMENT, BUT MATCHES UP WITH THE RUBBING OF THE TIRE WELL WALL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178026January 7, 2007
SEAT BELTS:REAR/OTHER, CHILD SEAT, CHILD SEAT:BASE
IN REGARD TO A 2004 S60 VOLVO 2.5 AWD-T WE NOTICED A SEAT BELT PROBLEM WITH THE BACK SEAT CENTER SEAT BELT. WE SECURED OUR INFANT CAR SEAT BASE WITH THE CENTER SEAT BELT, AND HAVE BEEN DOING SO SINCE SHE WAS BORN. THE LOCAL POLICE STATION HAD A SERVICE THAT DEMONSTRATED PROPER INSTALLATION AND INSURED WE WERE ABLE TO DO IT OURSELVES. THE OFFICER THEN INSTALLED IT FOR US WITH NO PROBLEM. TODAY WE NOTICED THE BASE WAS REALLY LOOSE! I TRIED TO REINSTALL THE SEAT BY ATTACHING IT TO THE SEAT BELT IN THE USUAL FASHION. HOWEVER, I DISCOVERED THAT THE SEAT BELT DID NOT HOLD THE BASE TIGHTLY AS IT DID BEFORE!!! IN SUMMARY- NORMAL USE LED UP TO THE FAILURE OF THE THREE POINT SAFETY BELT IN THE REAR CENTER SEAT POSITION TO PROPERLY HOLD THE BASE OF AN INFANT CAR SEAT SAFELY. WE ARE GOING TO CALL THE DEALER FIRST THING IN THE MORNING AND HAVE IT FIXED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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