Volvo S60 Complaints (2003)

120 consumer complaints on file.

#10131047August 2, 2005
VEHICLE SPEED CONTROL
DT: 2003 VOLVO S60. WHILE DRIVING 35 MPH VEHICLE STALLED INTERMITTENTLY, AND THEN ACCELERATED. TOOK VEHICLE TO DEALER 4 TIMES. REPLACED THROTTLE BODY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10131048August 2, 2005
ELECTRICAL SYSTEM
DT: IN APRIL THE VEHICLE STALLED WHEN MAKING A RIGHT HAND TURNS. DID THE SAME THING A FEW DAYS LATER. TOOK VEHICLE TO THE DEALER, THEY CHECKED THE VEHICLE AND THEY HADN'T HEARD OF THIS BEFORE. SOME KIND OF PLATE HAD TO BE CLEANED . THE VEHICLE JUST TURNED 30,000 MILES. THEN A MONTH LATER WHILE MERGING AT 55 MPH THE VEHICLE DIED. IT DID START AGAIN. BROUGHT THE VEHICLE BACK TO DEALER, THEY KEPT THE CAR A WEEK AND DID TESTING, AND CLAIMED ONE OTHER PERSON HAD THE SAME COMPLAINT. THEY DID THE SAME THING TO CONSUMER'S VEHICLE THAT THEY DID TO OTHER PERSON' VEHICLES. THEN, DEALER SAID THERE WAS A RECALL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10131136August 2, 2005
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
DURING NORMAL CITY AND HIGHWAY DRIVING, MY 2003 VOLVO S-60 SEDANS ENGINE AND ELECTRICAL SYSTEM SUDDENLY FAILS WITHOUT WARNING, RESULTING IN A DANGEROUS COMPLETE LOSS OF POWER AND CONTROL OF THE VEHICLE. THE DANGEROUS INCIDENT HAS OCCURRED NUMEROUS TIMES. THE ORIGINAL DEALER, WARREN HENRY VOLVO, AND VOLVO NORTH AMERICA, WERE BOTH NOTIFIED OF THE VOLVOS HAZARDOUS PROBLEM, AND THE VEHICLE HAS BEEN IN SERVICE AND REPAIR ON THREE SEPARATE OCCASIONS FOR THE SAME PROBLEM WITHOUT SATISFACTORY RESOLUTION. TO DATE, THE 2003 VOLVO S-60 EXHIBITS THE SAME DANGEROUS PROBLEMS.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10130916August 1, 2005
ENGINE AND ENGINE COOLING:ENGINE
I OWN A 2003 VOLVO S60, 4 DR SEDAN, PURCHASED FROM DON BEYER VOLVO IN FALLS CHURCH, VA, SERVICED AT DON BEYER VOLVO IN DULLES, VA. THE CAR HAS SUDDENLY STALLED IN THE MIDDLE OF AN INTERSECTION TWICE IN THE LAST 2 WEEKS BUT WOULD RE-START ALMOST IMMEDIATELY. LAST NIGHT, IT STALLED GOING 70 MPH ON A MAJOR HIGHWAY WITH NO WARNING WHATSOEVER. I LOST ALL POWER IMMEDIATELY AND HAD TO MANEUVER OVER LANES OF TRAFFIC TO PULL OVER WITHOUT POWER STEERING. VERY DANGEROUS SITUATION. TOWED TO THE DEALERSHIP WHERE THEY REPLACED THE FUEL PRESSURE REGULATOR AND SAID THEY'VE HAD NO OTHER COMPLAINTS OF THIS SORT. HOWEVER, JUST TONIGHT I SAW A NEWS REPORT ON CHANNEL 8 NEWS IN WASH DC STATING THAT VOLVO IS BEING INVESTIGATED FOR CLAIMS OF THIS EXACT TYPE. DID NOT SEE ANY MENTION OF THE S60 MODEL SO THOUGHT I WOULD REPORT MY INCIDENT TO BE INCLUDED IN THE INVESTIGATION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127523July 5, 2005
ELECTRICAL SYSTEM
DT: VEHICLE STALLED FOR NO APPARENT REASON. THE VEHICLE WAS TAKEN TO THE DEALERSHIP THREE TIMES BUT THEY COULD NOT FIND ANY CAUSE. THERE WAS NO WARNING AND THE VEHICLE COULD BE STARTED BACK UP. CONSUMER STATED THAT THIS OCCURRED AT LEAST 6 TIMES, AND THEY DID NOT DRIVE THE VEHICLE ANYMORE. THIS STARTED IN MARCH 2005.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10124279June 6, 2005
ELECTRICAL SYSTEM
I HAVE A 2003 VOLVO S 60 THAT HAS BEGUN STALLING OUT WHILE DRIVING. I BELIEVE THAT THIS IS SIMILAR TO OTHER CAR PROBLEMS THAT HAVE BEEN REPORTED RECENTLY. AT THIS TIME THE DEALER HAS NOT BEEN ABLE TO LOCATE OR CORRECT THE PROBLEM. THE CAR DIES AFTER IT HAS REACHED OPERATING TEMPERATURES. IT JUST STOPS ON THE INTERSTATE, FLORIDA'S TOLL ROAD, IN INTERSECTIONS, ETC. IT TAKES BETWEEN 15 AND 60 SECONDS BEFORE IT CAN BE RESTARTED. MY CONCERN IS THAT THIS COULD BE AN UNREPORTED PROBLEM WITH THIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101655November 26, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE CONTINUED TO ROW WHEN CONSUMER REMOVED FOOT FROM THE ACCELERATOR PEDAL WHEN DRIVING UP AN INCLINE. DEALER WAS NOTIFIED, AND THEY INFORMED THE CONSUMER THAT WAS THE NORMAL CHARACTERISTIC OF THAT VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10097088October 18, 2004
CHILD SEAT:TETHER: STRAP/WEBBING
CONSUMER RECEIVED A RECALL NOTICE(04C002000) REGARDING THE THE HARNESS STRAP, THERE WERE NO PARTS AVAILABLE!!!!!!!!!!*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091108September 16, 2004
TIRES
MY WIFE, JANELLE, AND I HAVE A 2003 VOLVO S60 WHICH WE PURCHASED NEW IN APRIL, 2003, AND WHICH HAD FOUR ORIGINAL EQUIPMENT MICHELIN TIRES (MXV-4, I BELIEVE). WE USE IT FOR NORMAL HIGHWAY AND SUBURBAN TRAVEL IN THE BOSTON AREA. WHEN THE CAR HAD GONE ONLY 8000 MILES, ONE OF THE LEFT TIRES GAVE OUT ON US. THE SIDE WALL OF THE TIRE UNRAVELED, AND THE TIRE COULD NOT BE REPAIRED. NO SPECIFIC CAUSE COULD BE DETERMINED. FORTUNATELY, THIS HAPPENED IN A QUIET CAPE COD TOWN AND WE WERE NOT IN ANY DANGER (BUT I WAS OUT ABOUT $150). WE HAD NO FURTHER PROBLEMS UNTIL SEPTEMBER 13, WHEN THE RIGHT FRONT TIRE GAVE OUT FROM THE SIDE IN THE SAME MANNER AS THE PREVIOUS TIRE ON ROUTE 128 IN WAKEFIELD, MA (AT 23000 MILES), WHILE I WAS TRAVELING MORE THAN 60 MILES AN HOUR IN HEAVY TRAFFIC. WE WERE LUCKY NOT TO HAVE BEEN KILLED OR INJURED. AGAIN, THE TIRE WAS RUINED. AGAIN, IT COST ME OVER $150 FOR A REPLACEMENT TIRE. BOTH TIRE DEALERS WHO SOLD US REPLACEMENT MICHELIN MATCHING TIRES ADVISED US THAT PERHAPS THE PROBLEM HAD TO DO WITH THE "LOW PROFILE" OF THE VOLVO S60 AND BUMPING INTO CURBS. YET THE FIRST TIRE WHICH UNRAVELED WAS ON THE LEFT SIDE OF THE VEHICLE AND THE SECOND TIRE WHICH UNRAVELED HAD ABSOLUTELY NO CONTACT WITH A CURB FOR ABOUT 100 MILES PRIOR TO THE INCIDENT. I DO NOT BELIEVE THAT THIS SHOULD HAVE HAPPENED. I BELIEVE THAT THE ORIGINAL TIRES WERE DEFECTIVE, AND WE ARE NOW AFRAID TO DRIVE THE CAR AT ALL, EVEN THOUGH WE ARE PLANNING LONG TRIPS IN THE NEXT FEW WEEKS. I WANT THE REMAINING TIRES REPLACED BY MICHELIN ASAP, AND I WANT TO BE REIMBURSED FOR THE $300 I HAVE ALREADY SPENT ON THE FIRST 2 REPLACEMENT TIRES. HAVE THERE BEEN OTHER COMPLAINTS? WHAT SHOULD I DO? COULD YOU CONTACT MICHELIN FOR ME? VOLVO REFUSES TO DO ANYTHING. MY OFFICE PHONE NUMBER IS 781/431-9788, AND MY HOME PHONE NUMBER IS 781/641-0668. MY CELL PHONE NO. IS 617/645-4345. THANK YOU IN ADVANCE FOR YOUR PROMPT ASSISTANCE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074603June 1, 2004
VEHICLE SPEED CONTROL
MY HUSBAND AND I DROVE OUR VOLVO (WE ARE LEASING THIS CAR) FIRST TIME FOR A LONG TRIP (ABOUT 800 MILES). THE CAR MILEAGE WAS ABOUT 13,000. AFTER DRIVING WITH THE SPEED 75M/H FOR ABOUT 4 HOURS, WE TOOK AN EXIT AND LOST CONTROL OVER THE CAR. ACTUALLY CAR TOOK CONTROL. IT SHIFTED INTO NEUTRAL GEAR, JUMPED AND STOPPED. IT TOOK A COUPLE OF MINUTES BEFORE CAR ALLOWED TO CONTROL ITSELF. THIS SCARY EXPERIENCE REPEATED A FEW TIMES ON THE ROAD. NEEDLESS TO SAY, IT WAS A SHOCKING EXPERIENCE. THE FIRST THING WE DID, WE BROUGHT A CAR TO A DEALER. THEY INFORMED US THAT THE CAR WAS LEASED TO US WITH OUTDATED OLD SOFTWARE, THAT THIS SOFTWARE ALSO HAD A GLITCH. THAT THEY HAD TO DOWNLOAD A NEW VERSION OF SOFTWARE. NOT A BIG DEAL, AND IT A MASS PRODUCTION OF VOLVO CARS, AND THINGS LIKE THAT HAPPEN ALL THE TIME I WAS TOLD BY THE VOLVO SERVICE. I DID NOT BELIEVE IT AND COULD NOT BELIEVE IT. CALL THE VOLVO OF NORTH AMERICA CUSTOMER SERVICE. SURE ENOUGH, THEIR REPRESENTATIVE, JENNI WITH EXTENSION #1979 CONFIRMED THE SAME THING FOR ME. SHE SAID IT IS A SCARY EXPERIENCE, BUT WE UPDATED YOUR CAR SOFTWARE. I ASKED WHY THIS OLD, NOT SAFE VERSION WAS GIVEN TO ME AND HER RESPONSE WAS THAT THEY HAVE NO WAY TO KNOW WHEN AND WHAT WILL HAPPEN WITH THE SOFTWARE ON THE ROAD. SO WHAT HAPPENS WITH THEIR SLOGAN THAT VOLVO IS FOR LIFE? ANY ANSWERS BESIDES, WELL, IT IS A MASS PRODUCTIONS AND THE SAFETY CANNOT BE GUARANTEED. SORRY FOR THE EMOTIONS, IF YOU WHO WILL BE SO KIND TO READ MY MESSAGE WOULD BE HEARING HOW HAPPY AND RELAXED VOLVO REPRESENTATIVES ABOUT THIS INCIDENT. ANY COMMENTS? THANK YOU SO MUCH FOR YOU TIME. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070421January 15, 2004
SEAT BELTS, TIRES, STRUCTURE, ENGINE AND ENGINE COOLING, EQUIPMENT:ELECTRICAL
THE GRIEF FROM THIS CAR LITERALLY BEGAN ON THE WAY HOME FROM THE SHOW ROOM, AS THE SEAT BELTS WERE NOT FUNCTIONING. THEY REQUIRED FOUR VISITS TO THE SERVICE DEPARTMENT TO CORRECT THE PROBLEM. THE ISSUE OF THE TIRES BEING UNSAFE BECAME APPARENT WHEN THE CAR WAS TWO WEEKS OLD, WITH UNDER 1000 MILES ON THE ODOMETER FRONT & REAR BUMPERS SEPARATE FROM VEHICLE , WITH LITTLE OR NO PROVOCATION. TIRES SELF DESTRUCT AT SPEEDS OF 2-4 MPH (WHILE PARKING), IF A CURB IS TOUCHED. I'M INFORMED THAT TIRES HAVE WEAK SIDEWALLS & TO REPLACE TIRES (AT MY EXPENSE). AIR CONDITIONING REQUIRED THREE VISITS TO REPAIR SHOP & IS STILL NOT GETTING THE CAR AS COLD AS IT SHOULD IN HOT WEATHER. I SHOULD ADD THAT I'M ALSO INFORMED THAT REPLACEMENT TIRES WILL DIMINISH THE HANDLING OF THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070576January 15, 2004
ENGINE AND ENGINE COOLING
CAR DIED WHILE DRIVING 2 TIMES. VOLVO SAYS NOTHING WRONG WITH THE CAR. I FILLED FOR LEMON LAW. VERY BAD SERVICE AND ATTITUDE FROM BORTON VOLVO. THE WORST IS THAT I FIND OUT THAT VOLVO KNOWS ABOUT THE PROBLEM AND STILL LET PEOPLE DRIVE THEIR DEATH TRAP CARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10049392December 8, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
FOR BOTH OUR 2001 VOLVO S60 2.4T AND OUR 2003 VOLVO XC90 2.5T AWD THERE HAVE BEEN UNSUCCESSFUL ATTEMPTS TO REPAIR A TRANSMISSION DEFECT (ESSENTIALLY SAME TRANSMISSION IN BOTH VEHICLES PER VOLVO TECH SUPPORT). BETWEEN 2ND AND 3RD THERE IS . INTERMITTENT/UNPREDICTABLE FAILURE TO ENGAGE 3RD IN TIMELY FASHION WITH RESULTANT LOSS OF ACCELERATION AS VEHICLE IS FUNCTIONALLY IN NEUTRAL WITH ENGINE RACING FOR 0.5 TO 2.5 SECONDS. THIS IS EXTREMELY DANGEROUS ESPECIALLY WHEN PULLING ON TO A HIGHWAY. WE HAVE EXPERIENCED 2 NEAR COLLISIONS (ALMOST BEING STRUCK FROM BEHIND). VOLVO TECH SUPPORT ACKNOWLEDGES A FLAW IN DESIGN CAUSING SERVO FLUID AIR LOCK IN THE 2001. A NEW TRANSMISSION IS SCHEDULED TO BE REPLACED FOR OUR S60, BUT IF THE PROBLEM IS STILL OCCURING IN OUR 2003, WILL THIS CORRECT THE PROBLEM? THE 2003 XC90 THEY SAY CAN BE REPAIRED WITH "UPGRADED SOFTWARE" (WHICH IS SCHEDULED FOR THAT VEHICLE) BUT THIS REMEDY FAILED WHEN PERFORMED ON OUR 2001 S60. WE HAVE LET THE DEALER KNOW WE FEEL BOTH VEHICLES ARE UNSAFE WITH THIS PROBLEM AND WE ARE NOW STUCK WITH THEM TRYING TO REMEDY BOTH GLARING SAFETY DEFECTS. WE ARE NOT AWARE OF A FEDERALLY MANDATED RECALL TO REPAIR THIS ACKNOWLEDGED (SAFETY) DEFECT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045171October 31, 2003
FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY
MANUFACTURER DEFECT FOR FUEL TANK VAPOR LEAK ON 2003 VOLVO S60 T5. DEALER STATED A SEPERATED PLASTIC WELD SEAM ON TANK WAS REALEASING STRONG FUEL VAPORS. POTENTIAL RISK FOR VAPORS TO IGNITE? *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10038111September 3, 2003
WHEELS
WHILE PULLING OUT OF A GAS STATION FRONT RIGHT WHEEL UNSCREWED AND COME COMPLETELY OFF. THE CAUSE OF THE FAILURE WAS UNDETERMINED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10027259August 1, 2003
ENGINE AND ENGINE COOLING:ENGINE
ON 2 OCCASIONS, WHILE DRIVING, THE VEHICLE SUDDENLY STALLED, THE DEALER REPLACED A SENSOR, HOWEVER THE PROBLEM RECURRED. *AK *TS *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029869July 22, 2003
ELECTRICAL SYSTEM:IGNITION
WHILE TRAVELING ON THE HIGHWAY AND WITHOUT PRIOR WARNING THE VEHICLE WILL SHUT DOWN, AND WILL NOT RESTART. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029436July 16, 2003
ENGINE AND ENGINE COOLING
VEHICLE STALLED WHILE DRIVING AT ANY SPEED, DEALER HAS INSPECTED 3 TIMES AND COULD NOT DUPLICATE OR CORRECT THE PROBLEM. PLEASE PROVIDE FURTHER INFORMATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021898June 24, 2003
TIRES:SIDEWALL
THE SIDE WALLS WERE VERY WEAK, THE SLIGHTEST TOUCH/BRUSH CAUSED THEM TO GO FLAT. TIRES WERE REPLACED. THE REPLACEMENT TIRE HAD A BUBBLE. MODEL TYPE 4 SEASONS. *AK *TS *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10014239April 10, 2003
TIRES
I RECENTLY LEASED A VOLVO S60 WITH PIRELLI P6 235/45R17 TIRES. THE VEHICLE HAS 2900 MILES ON IT AND I HAVE HAD TO REPLACE THREE (3) OF THE TIRES. I AM TOLD IT IS DUE TO ROAD CONDITIONS, SUCH AS POTHOLES, ETC. THERE IS NO DAMAGE TO ANY OF MY RIMS; THEREFORE, I OBVIOUSLY DID NOT HIT ANYTHING THAT HARD. I HAVE BEEN GETTING THE RUN AROUND FROM BOTH VOLVO AND PIRELLI WITH REGARD TO THIS ISSUE. VOLVO TELLS ME THAT IT IS PIRELLI'S RESPONSIBILITY AND THE CUSTOMER SERVICE REPRESENTATIVE I SPOKE TO AT PIRELLI TOLD ME THAT VOLVO IS TRYING TO AVOID THEIR RESPONSIBILITY. HE ALSO INFORMED ME THAT HE WAS PROCESSING FOUR (4) CLAIMS THAT DAY FROM VOLVO FOR TIRE DAMAGE. I FEEL THERE IS A PROBLEM WITH THESE TIRES AND I AM DRIVING AT RISK TO MY CHILDREN AND MYSELF. I HAVE PUT OUT OVER $500 FOR TIRES IN THE LAST MONTH AND I AM VERY NERVOUS ABOUT CONTINUING TO OPERATE MY VEHICLE ON THESE TIRES. I WOULD APPRECIATE ANYTHING YOU COULD DO TO ASSIST ME IN GETTING SOME SATISFACTION FROM EITHER VOLVO OR PIRELLI TIRES. I AM VERY NERVOUS ABOUT DRIVING THE CAR WITH THESE TIRES. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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