Volvo S60 Complaints (2002)

186 consumer complaints on file.

#10413572July 19, 2011
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2002 VOLVO S60. THE CONTACT STATED THAT WHILE DRIVING 60 MPH THE VEHICLE WOULD GO INTO LIMP MODE AND DECELERATE TO 15 MPH UNEXPECTEDLY. THE FAILURE RECURRED ON AN INTERMITTENT BASIS. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 06V441000 (VEHICLE SPEED CONTROL). BOTH THE DEALER AND MANUFACTURER DENIED ASSISTANCE WITH THE REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 133,000 AND THE CURRENT MILEAGE WAS 135,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10412000July 12, 2011
UNKNOWN OR OTHER
THE CAR SUDDENLY LOST POWER AND BEGAN TO SLOW DOWN. THE CHECK ENGINE LIGHT CAME ON. I WAS UNABLE TO DRIVE IT AND HAD TO HAVE IT TOWED TO A REPAIR SHOP. HOWEVER, NO CODES ARE COMING UP. THEY SEE NO ISSUE WITH THE CAR. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410389July 4, 2011
FUEL SYSTEM, GASOLINE, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
VERY STRONG PERSISTENT GASOLINE VAPOR EXTERIOR AND INTERIOR OF CAR WITH VERY SERIOUS FIRE SAFETY ISSUE. MATCHES SYMPTOMS RELATED TO KNOWN RECALL#'S 09V48300 AND 07V152000 (WHICH HAVE REGION SPECIFIC CRITERIA RELATED TO DRAMATIC TEMPERATURE CHANGES THAT DOES NOT INCLUDE THE STATE OF DELAWARE, BUT DOES INCLUDE NUMEROUS OTHER STATES SUCH AS VIRGINIA THAT SHARES A SIMILAR CLIMATE PROFILE). THE CAR IN QUESTION IS A VOLVO S60 2002. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10400644May 12, 2011
AIR BAGS
TL* THE CONTACT OWNS A 2002 VOLVO S60. THE CONTACT WAS DRIVING 10 MPH WHEN ANOTHER VEHICLE CRASHED INTO THE DRIVER SIDE OF THE VEHICLE WHICH CAUSED THE CONTACT TO STRIKE HER HEAD ON THE WINDOW AND SUFFER INJURIES. THE FRONT AND SIDE AIR BAGS DID NOT DEPLOY AND THE VEHICLE WAS DESTROYED. THE CONTACT CALLED THE MANUFACTURER REGARDING THE NON-DEPLOYMENT OF THE AIR BAGS AND THE MANUFACTURER STATED THAT THEY WOULD SEND AN INVESTIGATOR TO EXAMINE WHY THE AIR BAGS DID NOT DEPLOY. SHE STATED THAT IF THE SIDE AIR BAGS WOULD HAVE DEPLOYED, SHE WOULD NOT HAVE STRUCK THE WINDOW. THE FAILURE MILEAGE WAS 148,000. THE VIN WAS NOT AVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10394435April 6, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
2002 VOLVO S60 - TRANSMISSION CLUNKS WHEN ENGAGING GEAR IN DRIVE. PROBLEM IS MOST NOTICEABLE WHEN SHIFTING FROM REVERSE. HESITATION TO ENGAGEMENT CAN BE UP TO 2 SECONDS, THEN ENGAGES VERY HARSHLY PRODUCING THE "CLUNKING". WAS TOLD A SOFTWARE FLASH MAY CORRECT ISSUE BUT I AM RELUCTANT TO SPEND $80 TO DISCOVER IT DID NOT WORK. VEHICLE STARTED DEMONSTRATING PROBLEM AT 80K MILES WHEN MANUALLY DOWNSHIFTING TO FIRST GEAR TO COME TO A STOP. NOW HAS 114K MILES AND DRIVEN VERY CAREFULLY WITH FOOT HARD ON BRAKE WHEN SHIFTING FROM REVERSE TO DRIVE. I NO LONGER PERFORM ANY SORT OF MANUAL SHIFTING WHEN IN FORWARD MOTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10394551March 29, 2011
VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
I WAS STOPPED AT STOP LIGHT WAITING TO TURN LEFT. UPON LIGHT TURNING GREEN, I ACCELERATED TO TURN LEFT. CAR, WITHOUT WARNING, LOST ACCELERATION, STEERING, AND BRAKING AS IF IN LIMP HOME MODE. I WAS ABLE TO PULL THE CAR OVER TO THE SIDE OF THE ROAD. I THEN PUT CAR IN PARK AND TURNED OFF ENGINE. CAR STARTED BACK UP AND DROVE WITHOUT INCIDENT. THERE WERE NO INDICATOR LIGHTS. TOOK CAR TO LOCAL GARAGE AND NO CODES CAME UP. THEN AGAIN ON MARCH 23, 2011 CAR AGAIN LOST ALL ACCELERATION AND STEERING. THIS TIME THE CAR WAS BEING DRIVEN APPROXIMATELY 40 MPH. NO WARNING INDICATORS WERE LIT. PUT CAR INTO PARK AND IT STARTED WITHOUT INCIDENT. TOOK CAR TO DEALER ON MARCH 25, 2011. THE DEALER SAID NO CODES CAME UP AND THEY WERE HAVING TROUBLE DIAGNOSING THE FAILURE. AFTER 4 DAYS THEY CALLED TO TELL ME IT COULD BE THE MASS AIR FLOW SENSOR AND THROTTLE BODY NEEDED TO BE CLEANED (COST $660). HOWEVER, THEY COULD NOT SAY FOR SURE IF THIS WAS THE CAUSE OF THE FAILURE. I AM GETTING THE SUGGESTED REPAIRS DONE. HOWEVER AFTER READING THE NUMEROUS COMPLAINTS DESCRIBING THIS SAME FAILURE, I FEEL VERY UNEASY ABOUT DRIVING MY CAR. VOLVO NEEDS TO ADDRESS THESE NUMEROUS COMPLAINTS AS THIS IS A MAJOR SAFETY CONCERN. I DRIVE MY CAR WITH TWO SMALL KIDS IN THE BACK SEAT EVERYDAY. I AM TERRIFIED THIS FAILURE WILL HAPPEN AGAIN. THERE WAS A RECALL ON MY MODEL AND YEAR CAR FOR THIS TYPE OF FAILURE, HOWEVER MY VIN IS NOT INCLUDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392921March 25, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2002 VOLVO S60. WHILE DRIVING APPROXIMATELY 20 MPH, THE CONTACT APPLIED PRESSURE TO THE ACCELERATOR PEDAL BUT THE VEHICLE WOULD NOT ACCELERATE. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED ON THE DASH BOARD AS THE VEHICLE INDEPENDENTLY ACCELERATED AND THEN DECELERATED. THE CONTACT DID NOT FEEL SAFE OPERATING THE VEHICLE AND IT WAS PARKED. THE DEALER WAS CONTACTED AND STATED THAT THERE WAS AN EXTENDED WARRANTY OFFERED FOR THE ETM UNIT IN THE SAME YEAR, MAKE AND MODEL AS THE CONTACTS VEHICLE BUT THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 156,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10384859February 28, 2011
ELECTRICAL SYSTEM
VIN: [XXX]. WHILE STARTING THE CAR THE LAST WEEK THE "ENGINE CHECK AND SERVICE ENGINE " WARNING LIGHTS LIT UP. I HAD IT CHECKED AND FOUND OUT THE ETM (ELECTRONIC THROTTLE MODULE) IS FAULTY. CALLED VOLVO USA AND INFORMED THEM OF THE PROBLEM BUT THEY TOLD ME MY CAR, WHICH IS A TURBO, IS NOT PART OF THEIR RECALL. IF THIS TYPE OF PROBLEM IS COMMON TO 360,000 VOLVOS AND WARRANTY EXTENDED TO 200,00 MILES OR 10 YEARS WHY THEN ARE THEY (VOLVO) REFUSING TO FIX MY ETM PROBLEM. SINCE MY CAR IS EXPERIENCING THE SAME ETM MALFUNCTION, PRIOR TO THEIR EXTENDED WARRANTY EXPIRES, I WOULD LIKE TO HAVE MY CAR BE PART OF THE VOLVO RECALL BEFORE SERIOUS CONSEQUENCE HAPPENS. SO FAR NOTHING HAS BEEN DONE WITH THE PROBLEM. THE WARNING LIGHT "ENGINE CHECKS AND SERVICE ENGINE" CONTINUE TO LIT UP UNINTERRUPTED WHENEVER THE ENGINE IS RUNNING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10384777February 28, 2011
FUEL SYSTEM, GASOLINE
TL- THE CONTACT OWNS A 2002 VOLVO S60. THE CONTACT RECEIVED NOTIFICATION OF NHTSA RECALL NUMBER: 09V483000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP) AND TOOK THE VEHICLE TO THE DEALER FOR REPAIRS. THE DEALER REPLACED THE FUEL PUMP AND THE O RING. THE DEALER HAS MADE TWO ATTEMPTS TO DUPLICATE THE FAILURE; HOWEVER, THE VEHICLE WAS CONTINUING TO LEAK FUEL. THE MANUFACTURER ADVISED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER WHO PERFORMED THE REPAIRS. THE CURRENT MILEAGES WERE 82,000 AND THE FAILURE MILEAGES WERE 60,000. BW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10380976February 7, 2011
ELECTRICAL SYSTEM
ON A 2002 VOLVO S60, THE DRIVER'S INFORMATION MODULE INTERMITTENTLY BLANKS OUT RENDERING THE VEHICLE WITH NO SPEEDOMETER AND FUEL GAUGE. THE SPEEDOMETER (AND WHOLE MODULE) MIGHT NOT WORK FOR DAYS. *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10368123November 29, 2010
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2002 VOLVO S60. THE CONTACT STATED THAT THE ETM PARTS FOR THE THROTTLE MODULE MOVED INTO LIMP MODE WHICH MADE THE VEHICLE DRIVE SLOWLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE ETM PARTS WERE REPLACED BUT AFTER A COUPLE DAYS, THE FAILURE OCCURRED AGAIN. THE VEHICLE WAS TOWED TO THE DEALER WHO STATED THAT THEY WOULD UPGRADE THE SOFTWARE WHICH WOULD FIX THE PROBLEM. THE UPGRADE WAS PERFORMED BUT THE FAILURE OCCURRED AGAIN. THE VEHICLE HAD NOT BEEN REPAIRED. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 40,598 AND THE CURRENT MILEAGE WAS 88,892. UPDATED 04/25/11 *BF UPDATED 12/19/2011 *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360469October 14, 2010
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2002 VOLVO S60. WHILE THE VEHICLE WAS STOPPED AND THE CONTACT ATTEMPTED TO ACCELERATE, THE VEHICLE SHIFTED INTO LIMP HOME MODE. THE VEHICLE WOULD ONLY MOVE 5 MPH. THE CONTACT TURNED THE VEHICLE OFF AND RESTARTED IT; IT PERFORMED CORRECTLY AFTER THE RESTART. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER THREE TIMES WHERE THE SOFTWARE AS UPDATE AND THE THROTTLE MODULAR AND MASS AIR FLOWS WERE REPLACED. THE CONTACT REFERENCED RECALL 06V441000 (VEHICLE SPEED CONTROL) WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10359672October 8, 2010
EQUIPMENT:APPLIANCE:AIR CONDITIONER, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 VOLVO S60. THE CONTACT WAS DRIVING APPROXIMATELY 45 MPH WITH THE AIR CONDITIONER ACTIVATED WHEN IT SUDDENLY FAILED WITHOUT WARNING AND WOULD ONLY BLOW OUTSIDE AIR INTO THE VEHICLE CABIN. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS ADVISED THAT THE COMPRESSOR AND RECEIVER DRYER WOULD NEED REPLACING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 152,000 AND THE CURRENT MILEAGE WAS 170,000. UPDATED 11/16/10. *LJ UPDATED 5/24/11 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10358409September 30, 2010
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2002 VOLVO S60. WHILE DRIVING 35 MPH AND ATTEMPTING TO ACCELERATE, THE VEHICLE SUDDENLY SLOWED DOWN AND STALLED. THE CONTACT NOTICED THAT THE MORE HE DEPRESSED THE ACCELERATOR PEDAL, THE MORE THE RPM GAUGE WOULD FLUCTUATE BUT THE VEHICLE ONLY SLOWED DOWN. THE CHECK ENGINE LIGHT ALSO ILLUMINATED. THE VEHICLE WAS TAKEN TO A REPAIR SHOP WHERE THE CONTACT WAS INFORMED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THE VEHICLE WAS NOT INCLUDED IN RECALL 06V441000 (VEHICLE SPEED CONTROL) AND OFFERED NO ASSISTANCE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357805September 27, 2010
POWER TRAIN, FUEL SYSTEM, GASOLINE
I WAS STUCK IN HIGH WAY TRAFFIC FOR ABOUT 45 MINUTES, ONCE THE TRAFFIC CLEARED I TRIED TO ACCELERATE BUT COULD NOT, I WAS AFRAID I WAS GOING TO GET HIT BECAUSE I COULD NOT GET MY VEHICLE UP TO A SAFE SPEED (THE VEHICLE WENT INTO LIMP MODE). I WAS ABLE TO GET THE CAR TO AT LEAST 50 MPH TO GET IT HOME. THIS NOW HAPPENS WITHIN APPROX 1-2 MILES OF DRIVING. DUE TO THE HI COST OF REPAIRS FOR THIS VEHICLE I HAD THE DIAGNOSTICS DONE FIRST (COST $90.00), THE RESULT WAS A BAD MASS-AIR SENSOR AND FAULTY THROTTLE POSITION SENSOR. I HAD THE MASS-AIR SENSOR REPLACED AT A COST OF $140.00, I THEN HAD THE THROTTLE POSITIONING SENSOR CLEANED ( THIS IS WHAT THE DEALERSHIP WILL DO FIRST, BECAUSE OF THE HI COST INVOLVED IN REPLACING THE THROTTLE BODY & PROGRAMMING IT) AT A COST OF $180.00. THE CLEANING DID NOT WORK AND THEREFORE THE THROTTLE BODY NEEDS TO BE REPLACED AND PROGRAMMED AT A COST OF $800.00. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354127September 7, 2010
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2002 VOLVO S60. WHILE DRIVING 65 MPH, THE VEHICLE REDUCED IN SPEED GOING TO 35 MPH. THE CONTACT APPLIED PRESSURE TO THE ACCELERATOR PEDAL AND THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO A VOLVO DEALER WHO DIAGNOSED THE FAILURE AS THE ETM AND WAS REPLACED IT AT THE OWNERS EXPENSE. THE ETM FAILURE RECURRED. THE VEHICLE WILL BE DIAGNOSED BY THE DEALER. THE FAILURE MILEAGE WAS 110000 AND THE CURRENT MILEAGE WAS 154000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10348208August 9, 2010
FUEL SYSTEM, GASOLINE
FUEL SMELL INSIDE THE CAR. FUEL PUMP WITH CRACKS SPILLS GAS ALL OVER THE TANK BELOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10347398August 5, 2010
VEHICLE SPEED CONTROL
2002 VOLVO S60 EXPERIENCED A VERY SUDDEN REDUCTION IS SPEED AND HAD TO BE DRIVEN HOME IN LIMP MODE. I BROUGHT THE CAR TO MARTEN'S VOLVO WHERE IT HAD THE SOFTWARE UPDATED AND THE THROTTLE CLEANED. THIS SOUNDS VERY MUCH LIKE IT SHOULD BE COVERED BY NHTSA CAMPAIGN ID NUMBER 06V441000 (VEHICLE SPEED CONTROL). HOWEVER, THE DEALER SAID THAT MY VEHICLE (TURBO ENGINE) IS EXCLUDED FROM THE RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10344791July 22, 2010
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*THE CONTACT OWNS A 2002 VOLVO S60. THE CONTACT STATED THAT WHILE DRIVING 40 TO 50 MPH THE INSTRUMENT CLUSTER FAILED. SHE DROVE THE VEHICLE TO THE SIDE OF THE ROAD, TURNED THE ENGINE ON AND OFF AND THE FAILURE CONTINUED TO OCCUR. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING AND THEY STATED THE REPAIR COST WOULD BE OVER $1000. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE 162,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10344226July 20, 2010
ELECTRONIC STABILITY CONTROL (ESC), TRACTION CONTROL SYSTEM
I HAD 5 INCIDENTS WHILE I WAS DRIVING THAT MY VEHICLE GOT OUT THE CONTROL AFTER NOTICED THE ANTI-SKID LIGHT MESSAGE CAME ON. I HEAR THE SAME SITUATION TO OTHER PEOPLE AS WELL. I WENT TO VOLVO ABOUT THE ANTI-SKID SITUATION AND THEY FOUND AND A FACTORY FAULT IN THE BRAKE CONTROL MODULE THAT CAUSE FAILURE TO THE STEERING ANGLE SENSOR. I KNOW THIS IS A FACTORY FAILURE AND MALFUNCTION ISSUE FROM VOLVO. THE PART IS AVAILABLE BUT THEY DECLINED TO BE RESPONSIBLE ABOUT THIS MATTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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