Volkswagen Passat Complaints (2003)

637 consumer complaints on file.

#10007848February 20, 2003
ELECTRICAL SYSTEM:IGNITION, EQUIPMENT, EQUIPMENT:ELECTRICAL
THE IGNITION COILS ON MY 2002 VW PASSAT 1.8T AR ABOUT TO FAIL FOR THE THIRD TIME. THE CAR WAS BOUGHT IN MAY OF 2002. THE FIRST INCIDENT OCCURED IN DECEMBER, THE SECOND IN JANUARY, AND NOW IT IS ABOUT TO HAPPEN AGAIN NOW IN FEBRUARY. EACH INCIDENT IS PRELUDED BY A SLIGHT JOLT IN THE CAR UPON START UP FOLLOWED BU ROUGH IDLEING. EVERY TIME WE TAKE IT AND AND ARE TOLD IT IS FIXED AND THEN SURE ENOUGH A MONTH LATER I AM BACK THERE AGAIN. I DO NOT SEE THIS PROBLEM GETTING ANY BETTER. IN ADDITION THE MACH RSTEREO SYSTEM HAS BEEN FIXED, THEN REPLACED. THE REPLACEMENT UNIT'S QULAITY IS POOR IN COMPARISON TO THE ORIGINAL. THIS CAR HAS BEEN A NIGHTMARE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10007733February 18, 2003
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE, EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:WATER HEATER
HEATER STOPPED WORKING-HEATER CORE CHECKED AND FOUND TO BE OKAY. THERMASTAT REPLACED. WATER PUMP FOUND TO BE NON-FUNCTIONAL AND REPLACED. PROBLEM NOT SOLVED. HEAD GASKETS REPLACED AND FOUND CRACKED HEAD. HEAD REPLACED -S STILL DID NOT SOLVE THE HEAT PROBLEM. HEATER CORE REPLACED-STILL DID NOT SOLVE THE PROBLEM. RADIATOR REPLACED - PROBLEM APPEARS TO BE SOLVED, HOWEVER CAR RUNS WORSE THAN IT DID BEFORE SPENDING $3,500-. TOTALL FRUSTRATED AND NO HELP FROM AUDI AFTER NUMEROUS PHONE CALLS. CAR WARRANTY RAN OUT IN DECEMBER-PROBLEM OCCURED IN JANUARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10005317February 5, 2003
FUEL SYSTEM, GASOLINE:DELIVERY
2003 PASSAT GLX WITH 2,500 MILES HAD A PROBLEM WHERE THE CAR WOULD SHUT DOWN FOR NO REASON WHILE YOU ARE DRIVING IT. TOOK TO DEALER ONCE, NO ERROR CODE, TOOK CAR HOME AND HAD PROBLEM HAPPENA AGAIN. DEALER KEEPT CAR FOR ONE WEEK, PUT 200 MILES ON IT TO FIND BAD RELAY. DEALER SAID RELAY WAS THEN REPLACED FROM ONE OFF A NEW CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10006280February 4, 2003
ELECTRICAL SYSTEM:IGNITION:SWITCH
THE IGNITION PACKS ARE DEFECTIVE AND IT'S VERY HARD TO START THE VEHICLE. PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10005261February 4, 2003
ELECTRICAL SYSTEM:IGNITION
FAULTY INGINTION COILS, TWO OUT OF FOUR HAVE BEEN REPLACE ON 2003 VW PASSAT 1.8L T THE REAMINING TWO ARE BOUND TO FAIL, BUT VW WILL NOT COVER THE COST OF REPLACING THEM. THIS IS VERY CONCERNING, GIVEN THE FACT THAT THIS CAR WAS BOUGHT IN DEC 2002 AND ONLY HAS 2000 MILES, AND WHEN THE PROBLEM OCCURS THE CAR LOSES POWER AND MUST BE TOWED TO A DEALERSHIP. NOTE LOSING POWER ON THE HIGHWAY, IN THE MIDDLE OF THE COLDEST WINTER IN NEW ENGLAND IS NOT A PLEASENT THOUGHT!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10004799January 28, 2003
ELECTRICAL SYSTEM:IGNITION
WHILD DRIVING AT ANY SPEED VEHICLE WILL SHUT OFF. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10003075January 21, 2003
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
ON JANUARY 17 I HAD WORK PERFORMED FOR RECALL 01V157000 , WHICH INVOLVED REPLACING THE FUEL SENDING UNIT TO PREVENT THE CAR FROM RUNNING OUT OF GAS WHEN THE FUEL GUAGE INDICATED A FULL TANK. ON JANUARY 20, I EXPERIENCED THE VERY PROBLEM THAT THE RECALL WAS SUPPOSED TO CORRECT. I HAD NOT PREVIOUSLY EXPERINECED THIS PROBLEM. I RAN OUT OF GAS, ALTHOUGH THE FUEL GUAGE SHOWED MORE THAN 1/4 TANK REMAINING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10003139January 21, 2003
ELECTRICAL SYSTEM:IGNITION
FAILURE OF IGNITION COILS ON 2003 VOLKSWAGON PASSAT RESULTING IN SUDDEN TOTAL INABILITY TO DRIVE VEHICLE. ESTIMATED REPAIR TIME DUE TO PARTS SHORTAGE - 2 WEEKS. DEALER ACKNOWLEDGED THAT THIS IS A GROWING PROBLEM WITH 1.8T PASSATS AND EXPECTS A GOVERMENT MANDATED RECALL SOON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10003026January 20, 2003
ELECTRICAL SYSTEM:IGNITION, EXTERIOR LIGHTING, EXTERIOR LIGHTING:HEADLIGHTS, FUEL SYSTEM, OTHER:FUEL INJECTION SYSTEM, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL, EQUIPMENT:ELECTRICAL
MULTIPLE PROBLEMS WITH THE 2001 VW PASSAT. PROBLEMS BEGAN AT 16000 MILES AND HAVE CONTINUED UP TO THE CURRENT DATE AND MILEAGE OF 33000 MILES. CAR HAS BEEN SEEN IN VW SERVICE DEPARTMENT 11 TIMES SINCE NOVEMBER 2001. LAWSUIT HAS BEEN FILED AGAINST VW AMERICA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10002958January 19, 2003
ELECTRICAL SYSTEM:IGNITION
POSSIBLE FAILURE OF H TYPE COIL PACKS ON 1.8 T VW ENGINES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10006671January 16, 2003
ELECTRICAL SYSTEM:IGNITION
THIS VEHICLE CONTAINS 4 IGNITION COILS, ONE OF WHICH FAILED. THIS PART WHICH IS INSTALLED ON MANY 2002 AND 2003 VW'S IS PRONE TO SUDDEN FAILURE AND VW OWNERS HAVE BEEN EXPERIENCING MULTIPLE AND COMMON FAILURES OF THEIR IGNITION COILS. VW HAS REDESIGNED THE PART BUT IS ONLY REPLACING FAILED PARTS AT THIS TIME. WHEN THIS PART FAILS IT CAUSES THE ENGINE TO STALL OR MISFIRE BADLY AND MAKES THE CAR UNDRIVEABLE. THIS IS CERTAINLY A SAFETY ISSUE IF THE PROBLEM OCCURS ON A HIGHWAY, CAUSING THE CAR TO STALL, OR STRANDING A MOTORIST IN A DANGEROUS LOCATION. I BELIEVE THAT VW SHOULD REPLACE ALL THE DEFECTIVE IGNITION COILS WITH THE REDESIGNED REPLACEMENT PART. THANKS. SCC ***DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS****770857****
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10002615January 13, 2003
ELECTRICAL SYSTEM:STARTER ASSEMBLY, EQUIPMENT
STARTER COIL FAILURE - FOR OVER A MONTH THE PROBLEM WOULD APPEAR AND DISAPPEAR. SOUNDED ALMOST LIKE THE MUFFLER FELL OFF, BUT WOULD BE ACCOMPANIED BY LOSS OF POWER TO THE VEHICLE. UNEXPLAINABLE AS TO WHY THIS HAPPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10003680January 13, 2003
SERVICE BRAKES, HYDRAULIC
CONSUMER STATED THE BRAKE AND ACCELERATOR PEDALS ARE DESIGNED TOO CLOSE TOGETHER, WHEN CONSUMER ATTEMPTED TO APPLY THE BRAKE, THE ACCELERATOR WAS ALSO BEING APPLIED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10000838January 8, 2003
ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE:DELIVERY, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
DEFECTIVE COILS ON EACH CYLINDER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10000447December 31, 2002
ELECTRICAL SYSTEM:IGNITION, EQUIPMENT:ELECTRICAL
FAILED COIL PACK ON VEHICLE AFTER ONLY 16000 MILES. DEALER SERVICE ADVISER STATED THAT VW IS AWARE OF THIS PROBLEM IN ALL 2001 THRU 2003 VW PASSATS WITH 1.8 LITER TURBO ENGINES. SERVICE ADVISER STATED THAT VW IS HAVING SO MANY FAILURES ON THIS PRODUCT THAT THE PART HAD TO BE ORDERED THROUGH VIN DIRECT FROM GERMANY. THEY WILL NOT REPLACE ALL FOUR COILS, ONLY THE FAILED ITEMS. VEHICLE FAILED ON HIGHWAY AND BECAME A SAFETY HAZARD TO OTHER MOTORISTS UNTIL I COULD NEGOTIATE TO SAFE AREA TO INVESTIGATE FAILURE. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10000612December 27, 2002
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:WIRING, STRUCTURE:BODY:HATCHBACK/LIFTGATE, POWER TRAIN:AUTOMATIC TRANSMISSION, SEATS:FRONT ASSEMBLY:POWER ADJUST, SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER, STRUCTURE:BODY:BUMPERS, STEERING, EQUIPMENT
I RECENTLY LEASED A VW PASSATT STATION WAGON AND THINGS HAVE GONE WRONG WITH IT EVEN BEFORE THE CAR HAD 300 MILES ON IT. THE CAR HAS LESS THAN 5000 MILES ON IT AND IT HAS SPENT SOME 10 DAYS AT THE REPAIR SHOP. DEFECTS HAVE INCLUDED A TRANSMISSION THAT WOULD DISENGAGE, HEATED SEATS THAT WOULD NOT TURN OFF, A/C AND SIDE MIRRORS THAT WOULD NOT WORK, A MODULE HAD TO BE REPLACED, THE CAR HAD TO BE ALIGNED, THE FRONT SPOILER FELL OFF, A SPEAKER HAD TO BE REPLACED, PART OF THE TRIM ON THE BACK WAS FALLING OFF, THE MEMORY SETTINGS ON THE DRIVER'S SEAT WERE NOT WORKING, AND THE SUN ROOF WAS RATTLING. THE SALES DEPARTMENT HAS RESPONDED TO ALL MY CALLS BY SAYING THAT I NEED TO TALK TO THE SERVICE DEPARTMENT OR TO VW CORPORATE DIRECTLY. I HAVE DONE BOTH, WHEN I CALLED VW CORPORATE THEY RESPONDED THAT AS LONG AS THE CAR WAS DRIVEABLE THEY WOULD COVER IT UNDER WARRANTY AND WOULD NOT REPLACE THE CAR. THEY OFFERED ME A LUBE JOB AS A SETTLEMENT!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#769462November 8, 2002
ELECTRICAL SYSTEM:IGNITION
DEALER SAY VW IS AWARE OF PROBLEM, BUT NOT PROACTIVELY REPLACING ALL 4 COIL PACKS. A MAJOR INCONVENIENCE AND POSSIBLE SAFETY PROBLEM! I HAVE HEARD OF MANY OTHER PEOPLE WITH MULTIPLE FAILURES. SOME RESULTING IN ENGINE STALLS AT VERY DANGEROUS MOMENTS. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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