Volkswagen Jetta Complaints (1997)

141 consumer complaints on file.

#10029107July 24, 2003
AIR BAGS:SIDE/WINDOW, ENGINE AND ENGINE COOLING:ENGINE
MY PASSAGNER AIR BAG SHOWED DEFECT. MY ENGINE LIGHT HAS COME ON FOR NO REASON.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029925July 23, 2003
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
CONSUMER STATED THAT WINDOW WOULD FALL INSIDE THE DOOR WHEN TRYING TO OPERATE. DEALER NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030014July 23, 2003
ELECTRICAL SYSTEM:IGNITION
WHILE TRAVELING ON THE HIGHWAY AND WITHOUT PRIOR WARNING VEHICLE WILL SHUTDOWN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10028730July 21, 2003
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
3 OUT OF THE 4 WINDOW REGULATORS ON MY 1997 VW JETTA HAVE GONE BAD WITHIN THE PAST 9 OR SO MONTHS. I SEARCHED THE NHTSA SITE TO SEE IF ANY RECALL HAD BEEN ORDERED, AND FOUND NOTHING. DURING THE LAST INCIDENT (MY FRONT PASSENGER SIDE WINDOW), THE WINDOW MADE A LOUD NOISE, AND THEN WOULD NOT GO BACK UP...IN THE MIDDLE OF MY DRIVING. THE OTHER 2 WINDOWS (BOTH BACK WINDOWS) FALL COMPLETELY DOWN. I FEEL THIS IS A SAFETY ISSUE. THE WINDOWS CAN "FALL" AT ANY MOMENT. WHAT IF YOU HAVE YOUNG PASSENGERS IN THE CAR? WHAT IF THE WINDOW FALLING CAUSES A DISTRACTION TO THE DRIVER? WHAT IF IT IS RAINING OR SNOWING, AND YOU CAN'T GET THE WINDOWS BACK UP? AFTER DOING SOME RESEARCH ON THE INTERNET, I FOUND MANY OTHER VW CUSTOMERS WHO HAVE HAD THE EXACT SAME PROBLEM..AND NO RECALL IS IN PLACE. NOT TO MENTION THAT REPAIR COST FOR 1 WINDOW IS OVER $200.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029614July 10, 2003
TIRES, ELECTRICAL SYSTEM, SUSPENSION
PROBLEMS WITH IGNITION SWITCH AND TIRE EQUIPMENT.*MR THE DEALER REPLACED THE IGNITION SWITCH AND STARTER ASSEMBLY. ON ANOTHER OCCASION, WHILE THE CONSUMER WAS DRIVING, THE REAR TIRE FELL OFF THE VEHICLE, THEMECHANIC INFORMED THE CONSUMER IT WAS DUE TO BALL BEARING SEIZING WHICH CAUSED A TREMENDOUS AMOUNT OF HEAT. *CB *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10027036July 7, 2003
ENGINE AND ENGINE COOLING:ENGINE, ELECTRICAL SYSTEM, POWER TRAIN, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
VEHICLE'S TRANSMISSION FAILED. *MR THE TRANSMISSION HAD GONE OUT WHEN IT WAS UNDER WARRANTY. IT HAD TAKEN THREE WEEKS TO GET THE VEHICLE BACK AT THAT TIME. THE FOLLOWING YEAR, THE VEHICLE STARTED TO JERK. THE VEHICLE WAS OUT OF WARRANTY. IT WASN'T UNTIL THE VEHICLE STOPPED AGAIN, THE CONSUMER WAS TOLD THE TRANSMISSION HAD LEAKED. THERE WERE NUMEROUS REPAIRS. THE VEHICLE WAS PLACED IN THE SHOP FOR THE TIMING BELT AND THE CYLINDER HEAD. THE VEHICLE ALSO HAD TO BE TAKEN IN FOR A PROTECTIVE SHIELD IN THE RIGHT REAR WHEEL HOUSING. THE DISTRIBUTOR CAP, IGNITION ROTOR, AND THE SPARK PLUGS WERE REPLACED. REPAIR WAS ALSO MADE TO THE WIRE FOR THE IGNITION COIL/CAM SHAFT. THE IGNITION SWITCH WAS REPLACED AND THE ENGINE CONTROL MODULES. *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10022085June 3, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN ATTEMPTING TO ACCELERATE FROM A STOP LIGHT VEHICLE WAS VERY SLUGGISH AND MOVED SLOWLY. DEALER PERFORMED DIAGNOSTIC TESTING AND DETERMINED THAT THE TRANSMISSION HAD FAILED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10022182June 3, 2003
ELECTRICAL SYSTEM:IGNITION
WHILE DRIVING AND WITH NO WARNING VEHICLE WILL STALL. IT WILL BE HARD FOR CONSUMER TO CONTROL THE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10018416May 8, 2003
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
SINCE I HAVE PURCHASED MY VEHICLE BRAND NEW OFF THE LOT , I HAVE HAD NOTHING BUT PROBLEMS WITH MY CAR WINDOWS, EVERYONE ON THE VEHICLE, I HAVE HAD TO REPAIR AT SOME POINT COSTING AT LEAST 200.00 A POP , NOW I KNOW THINGS HAPPENS BUT I AM THE ONLY PERSON RIDING IN MY VEHICLE SO I REALLY DON'T UNDERSTAND WHY ALL THE WINDOWS ARE BREAKING AND I WAS PRETTY SURE THERE HAD TO BE SOME KIND OF RECALL ON THIS BECAUSE I REFUSE TO BELIEVE IT IS JUST HAPPENING TO MY CAR AND I HAVE HAD ENOUGH OF THIS PROBLEM AND IT HAS ALSO DETERMINED IF I WILL EVER BUY ANOTHER VOLKSWAGEN AND I WILL NOT RECOMMEND VOLKSWAGEN TO MY FRIENDS AT ALL, SOME OF WHICH I HAVE ALREADY TOLD I WOULD NEVER BUY ANOTHER VOLKSWAGEN, BECAUSE IT WILL NICKEL AND DIME U TO DEATH.....I DON'T EXPECT TO HAVE TO FIX ALL MY WINDOWS 1 MAYBE BUT ALL 4 OF MINE HAVE GONE BAD!!!AND I DON'T THINK I SHOULD HAVE TO PAY FOR THIS THE DEALER/MANUFACTURER SHOULD REPAIR THEM FREE....AND REIMBURSE ME MY MONEY 1 WINDOW COST ME 270.00 WITH PARTS AND LABOR, THAT IS CRAZY TO HAVE TO PAY THAT FOR 1 WINDOW, I WILL NOT BUY ANOTHER VOLKSWAGEN EVER....PLEASE SEE THAT THE DEALER/MANUFACTURER GET A COPY OF THIS..THANK YOU.. *NLM
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10005879February 4, 2003
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
PLASTIC SUPPORTS HOLDING WINDOW LIFT UNIT IN REAR PASSENGER DOOR BROKE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10003874January 31, 2003
SUSPENSION:FRONT:WHEEL BEARING
WHILE DRIVING THERE WAS A WHINING NOISE THAT CAME FROM THE FRONT OF THE VEHICLE. DEALER CHECKED DRIVE TRAIN AND WHEELS AND FOUND CUPPING OF THE LEFT FRONT TIRE. ALL FOUR TIRES WERE REPLACED, BALANCED AND ALIGNED. NOISE AFTER TIRE CHANGE. DEALER REPLACED FRONT AND REAR FACTORY INSTALLED WHEEL BEARINGS. *TT, AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10002855January 17, 2003
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH, STRUCTURE:BODY, VISIBILITY:WINDSHIELD WIPER/WASHER:SWITCH/WIRING
BOUGHT JETTA GLS NEW 12/97. MOLDINGS FALL OFF CONSTANTLY. THREE OF FOUR POWER WINDOWS HAVE FAILED, ALL NEEDING REGULATORS REPLACED. SLOW WIPER SPEED CUTS OFF AND SOMETIMES DOESN'T WORK AT ALL. OIL LEAK. CAN'T LOCK DOORS ON DRIVER SIDE WITH MY MASTER KEY, CAN ONLY LOCK AND SET ALARM ON PASSENGER SIDE. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10000455January 1, 2003
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
SIGNIFICANT FUEL LEAK FROM THE TOP OF FUEL TANK DUE TO FAILED SEAL FOR FUEL SENDING UNIT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10000587December 26, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
MY 1997 VW JETTA HAS TRANSMISSION SHIFTING PROBELMS. IT SHIFTS ROUGHLY AS IT CHANGES TO THE LAST GEAR ON THE AUTOMATIC TRANSMISSION. IT HAS BEEN TO THE DEALER ON SEVERAL OCCASSIONS BUT THE PROBLEM DOES NOT GO AWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8021881October 30, 2002
SUSPENSION:FRONT:CONTROL ARM
CONSUMER IS HAVIN PROBLEMS WITH THE BALLJOINT. WHILE DRIVING THE VEHICLE ON THE HIGHWAY AND THE RIGHT PASSANGERS WHEEL CAME OFF CAUSING A BALLJOINT SEPARATION. DEALER WAS CONTACTED AND INDICATED THAT THE PART WAS BADLY RUSTED WHICH IT SHOULD HAD NOT OCCOUR . TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#768092October 4, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
I BOUGHT THE 97 JETTA USED IN OCT. 1999. I AM THE SECOND OWNER. THEN IN AUGUST OF THIS YEAR THE TRANSMISSION STARTED TO FAIL AND IT TURNED OUT THAT I NEEDED A NEW TRANSMISSION. I FEEL THAT THE CAR IS TOO NEW AND HAS FEW TOO MANY MILES FOR THIS TO OCCUR. I HAVE TRIED TO GET VOLKSWAGEN TO HELP ME OUT BUT THEY REFUSED BECAUSE THE WARRANTY IS EXPIRED. I THINK THE WARRANTY SHOULD HAVE NOTHING TO DO WITH IT. I HAVE SEEN OTHER PEOPLE NOW WHO HAVE HAD THE SAME TYPE OF PROBLEMS WITH THEIR VEHICLES. THIS LEADS ME TO BELIEVE THAT IF THERE ARE SEVERAL OWNERS OUT THERE WITH TRANSMISSION PROBLEMS THEN THE MANUFACTURER SHOULD HAVE RECALLED THE CAR AND FIXED IT FREE OF CHARGE. THANK YOU,[XXX] MR PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8018485September 12, 2002
SUSPENSION:FRONT:CONTROL ARM
WHILE DRIVING AT NO MORE THAN 5 MPH BOLT JOINTS BROKE IN TWO PIECES, CAUSING FRONT PASSANGER WHEEL TO LOCK UP UNDER THE FENDER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#766965September 10, 2002
STEERING:HYDRAULIC POWER ASSIST SYSTEM, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE REAR PASSENGER WINDOW REGULATOR HAS BROKEN (TWICEIN THE REAR AND ONCE IN FRONT) WHERE THE PLASTIC IS MOLDED TO THE METAL. THE HYDRAULIC STEERING UNIT STARTED LEAKING AT THE SEALS OF THE UNIT CAUSING THE RUBBER BOOT TO DISINTERGRATE. LOSS OF POWER STEERING RESULTED. VOLKSWAGEN REQUIRES REPLACEMENT OF THE WHOLE UNIT INCLUDING TIE ROD ENDS (NOT REPAIRABLE). FUEL STORAGE TANK IS LEAKING SOMEWHERE BETWEEN THE CAR AND THE TANK.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8017478August 28, 2002
STRUCTURE:BODY:DOOR
POWER DOORS ARE MALFUCNTIONING, UNABLE TO UNLOCK DOORS INTERMITTENTLY. DEALER CONTACTED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8017485August 28, 2002
ELECTRICAL SYSTEM:IGNITION:SWITCH, ELECTRICAL SYSTEM:STARTER ASSEMBLY
MALFUCTIONED IGINITION SWITCH IS CAUSING STARTER TO ENGAGE WHEN APPLYING CLUTCH. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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