UNKNOWN OR OTHER
Twice now, my center touch screen display has failed to operate upon startup. Restarting the vehicle does not fix the problem.The problem is not able to be replicated for the dealer as it happens at random(twice over 13,000 miles). No warnings predicated the error, nor would they be displayable since the screen is off. The vehicle is able to be driven under the error. The backup camera is not usable under the error making for a very dangerous error. The voice assistant does not function under the error(a potential alternative method of accessing the controls that are lost when the screen is in error). Under the second error event, the driver display additionally did not turn on. The vehicle would allow me to drive but did not display speed, gear selection, miles, or any warnings. Drive, Reverse, Park, turn signals, horn, all lighting, regenerative braking and windshield wipers were tested and were functional. All HVAC controls are only accessible through the screen. Under the second error event it was raining and I was unable access those controls to defrost the front windshield. After the vehicle sits in the off position for 30 minutes, the error vanishes.
UNKNOWN OR OTHER
My 2025 Volkswagen ID.Buzz is subject to recall 90A2 (NHTSA Campaign 25V233000) concerning an incorrect brake system warning light symbol and color on the instrument panel display. The prescribed remedy is a software update performed by an authorized VW dealer. The vehicle has been at Gunther Volkswagen of Clermont on two separate occasions for this recall and has not been successfully remediated either time. First visit: dropped off April 17, 2026, picked up April 18, 2026 -- update failed. Second visit: dropped off April 20, 2026 and the vehicle remains at the dealer as of today, April 28, 2026 -- now 10 cumulative days out of service across both visits. During the second visit, the dealer attempted a CAN Bus Sleep procedure as a troubleshooting step, but the software update continued to fail at a specific step in the process. The dealer has confirmed the failure and is in contact with VW ODIS Support. This appears to be a systemic issue with VW's software update infrastructure affecting multiple ID.Buzz owners, not an isolated vehicle defect. When I contacted VW Customer Care directly, they declined to intervene, citing dealer independence. The vehicle is otherwise drivable but remains out of my possession while the dealer attempts to complete a federally mandated recall repair.
STRUCTURE:BODY
My vehicles power doors have become exponentially more difficult to open since new in manual mode. I am now not able to open the rear door manually without throwing my weight into it, and my children cannot do it in assisted. I have confirmed with my dealer and a floor unit that the door is infact more difficult to open in manual mode vs power assist. This concerns me because in the event of an accident my children may not be able to evacuate the rear of the car unassisted. VW confirmed there is nothing to be done at the time because “ the rear door is designed to be only operated automatically” and will not investigate until the door motor fails. I believe this is a serious flaw in the design.
SERVICE BRAKES
I am writing to report a serious safety concern regarding the rear brakes. The components are producing heavy squeaking and grinding noises, leading to concerns that the system is defective and unreliable for emergency braking. Additionally, the excessive noise level is a public distraction that negatively impacts the driving environment for others.
VEHICLE SPEED CONTROL
The contact owns a 2025 Volkswagen ID Buzz. The contact stated that while the daughter was turning right onto a curb to park and lifting her foot off the brake pedal, the vehicle suddenly experienced unintended acceleration and crashed into the rear of another parked Honda vehicle, pushing the Honda vehicle approximately eight feet during the impact. During the crash, the vehicle experienced severe front-end damage, but the air bags did not deploy. The collision avoidance also did not engage. The contact zip-tied the grill onto the vehicle in order to replicate the failure the next day. No injuries were reported, and a police report was filed online. The contact indicated that the touch buttons on the steering wheel were easily activated and sensitive to touch, which may have caused the vehicle to erroneously accelerate. The local dealer was notified of the failure and offered to look into a resolution. In addition, the dealer mentioned that in similar cases, vehicles were bought back. The manufacturer was not yet contacted. The cause of the failure was not determined. The failure mileage was 100.
