Toyota Venza Complaints (2011)

59 consumer complaints on file.

#10706632April 20, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 TOYOTA VENZA. THE CONTACT STATED THAT THE AIR BAG, ABS, SLIPPERY ROAD, AND ALL WHEEL DRIVE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 31,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702257March 27, 2015
EQUIPMENT, AIR BAGS, ELECTRICAL SYSTEM
THERE HAS BEEN A RECALL ON MODEL YEAR 2012 AND 2013 TOYOTA VENZA. NHTSA CAMPAIGN ID NUMBER: 13V442000. I BELIEVE 2011 SHOULD BE IN THIS RECALL AS WELL. OUR VEHICLE IS NOT DRAINING CONDENSATION PROPERLY. THERE IS A BAD ODOR COMING OUT OF YOUR AIR CONDITIONER AND I BELIEVE THE SMELL IS FROM THE BUILDUP OF MOISTURE IN AND AROUND THE AIR CONDITIONER. AS THIS IS ALSO MENTIONED IN NHTSA RECALL NUMBER ABOVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10684143February 18, 2015
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2011 TOYOTA VENZA. WHILE DRIVING AT 65 MPH, THE SUN ROOF GLASS SHATTERED IN PIECES WITHOUT WARNING. THE CONTACT SUSTAINED CUTS FROM THE GLASS, BUT NO MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 72,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10667955December 23, 2014
TIRES, WHEELS
BRIDGESTONE DUELER H/L 400 WAS THE OE TIRES ON MY 2011 TOYOTA VENZA. THE TIRES RAN WELL ON DRY ROAD WITH LOW NOISE BUT DO NOT ASSIST BRAKING VERY WELL. THE BIG PROBLEM WAS ON THE SNOW AND ICY ROAD DRIVING. THE CAR SLID AT ANY MOMENT WHEN APPLYING A LITTLE QUICKER BRAKING. OUR STATE HAS LONGER WINTER TIME AND A LOT OF SNOWS. WE ALWAYS FELT VERY NERVOUS DRIVING IN WINTER AND THE WINTER DRIVING BECAME VERY DANGEROUS WITH THOSE TIRES. I REPLACED 4 TIRES IN DECEMBER 2014 AT 37100 MILES MAINLY BECAUSE OF THE TERRIBLE CONTROL ON SNOW AND ICY ROAD CONDITION OF THE TIRES AND ALSO WE WANT GET RID OF THE BAD FEELING OF WINTER DRIVING. IN ADDITION, THE TIRES WERE WORN OUT PRETTY FAST TOO. I OWNED MULTIPLE VEHICLES IN THE LAST 20 MORE YEARS, DUELER H/L 400 TIRES ARE THE WORST TIRES I HAVE EVER HAD. THANKS FOR THE TIRE RACK.COM. THE WEBSITE HAS PROVIDED CUSTOMERS A CLEAN AND FREE ENVIRONMENT TO POST THEIR REVIEWS AND RATINGS ON TIRES. BRIDGESTONE DUELER 400 HAS A VERY LOW RATING AND A LOT OF COMPLAINTS ON THIS SITE. I TRIED TO POST MY REVIEW ON BRIDGESTONE WEBSITE TWICE, BUT I HAVE BEEN REFUSED TWICE. THIS IS BECAUSE MY REVIEW CANNOT PASS THEIR GUIDELINES. DUELER 400 HAS A CUSTOMER SATISFY RATING OF 89% IN BRIDGESTONE WEBSITE. THIS RATING PERHAPS WILL LAST FOREVER THERE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654707November 13, 2014
FUEL/PROPULSION SYSTEM, SEATS
SMELL BURN AND SMELL FUEL WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574490March 24, 2014
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2011 TOYOTA VENZA. THE CONTACT STATED THAT THE BRAKE AND ACCELERATOR PEDALS WERE TOO CLOSE IN PROXIMITY, CAUSING HIM TO ERRONEOUSLY DEPRESS THE ACCELERATOR AND THE BRAKES SIMULTANEOUSLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN STATED THAT THE VEHICLE WAS PERFORMING TO STANDARDS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 16,000 AND THE CURRENT MILEAGE WAS 18,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574249March 23, 2014
EXTERIOR LIGHTING
ON 3/14/14 I NOTICED MY LOW BEAM PASSENGER SIDE HEADLIGHT WAS NOT FUNCTIONING. I CHECKED THE FUSES AND FOUND ALL WERE IN PROPER ORDER. I PURCHASED A NEW LIGHT BULB AND INSTALLED IT. THE HEADLIGHT DID NOT FUNCTION. I TESTED THE ORIGINAL PASSENGER SIDE BULB IN THE DRIVERS SIDE FIXTURE AND THE BULB FUNCTIONED PROPERLY. I TOOK THE VEHICLE TO A TOYOTA DEALER AND AFTER THEIR INSPECTION, THEY DETERMINED THE COMPUTER LIGHT CONTROL HAD QUIT FUNCTIONING. THE PART NUMBER ON THE BOX THE REPLACEMENT PART CAME IN IS: COMPUTER, BALLAST, 85967-06020. OF MY CONCERNS THE SAFETY ISSUE OF SOMEONE TRYING TO REPLACE THIS BULB, AS IF THEY WERE REPLACING A STANDARD BULB, IS THE POSSIBILITY OF SERIOUS INJURY DUE TO THE HIGH VOLTAGE IN THIS BULB. I WAS TOLD THE COMPUTER BOOSTS THE VOLTAGE AND IF THE BULB FIXTURE IS TOUCHED WHILE THE LIGHTS ARE UNDER POWER COULD RESULT IN DEATH. I COULD HAVE EASILY BEEN HURT AS THE WARNING TO AVOID HIGH VOLTAGE IS NOT EASILY SEEN. IT IS NOT UNLIKELY AN OWNER TRYING TO FIGURE OUT WHY THE BULB WORKED IN ONE FIXTURE AND NOT THE OTHER WOULD TOUCH THE FIXTURE WITH THE HEADLIGHT TURNED ON. I FIND IT HARD TO BELIEVE A PART IN PUT INTO A VEHICLE TO CONTROL A LIGHT BULB THAT DOESN'T LAST LONGER THAN THE BULB. I RECENTLY HEARD VOLKSWAGEN WAS RECALLING OVER 15,000 VEHICLES DUE TO A BAD LIGHT FIXTURE. THE FIXTURE FAIL WHEN THE HOOD WAS CLOSED "ROUGHLY." I OPEN THE HOOD TO CHECK AND CHANGE THE OIL REGULARLY AND TO ADD FLUIDS. I DO NOT DROP THE HOOD FROM GREAT HEIGHTS. I NOTICED THERE ARE A LOT OF PLACES SELLING THE PART THAT WENT BAD. THE COST TO HAVE THE PART REPLACED BY TOYOTA WAS NEARLY $500.00. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543494September 13, 2013
STEERING
MY 2011 TOYOTA VENZA WITH ONLY 10,000 MILEAGE HAD A ELECTRONIC POWER STEERING FAILURE AS I EXITED I695 TOWARDS TOWSON, MARYLAND. AS I TURNED ONTO THE EXIT I LOST MY ABILITY TO TURN MY STEERING WHEEL. HAD THIS HAPPENED ABOUT 10 MINUTES EARLIER ON THE SHARP CURVE FROM I95 TO I695, I MAY HAVE CRASHED. FORTUNATELY I DROVE STRAIGHT TO SAFETY TO A PARKING LOT. THE TOYOTA DEALERSHIP ADVISED ME THE POWER STEERING ECU FAILED AND NEEDED TO BE REPLACED. THE PART WAS ORDERED AND I WILL PICK UP MY VEHICLE TONIGHT, 9/13/13. SINCE MY VENZA WAS STILL UNDER MANUFACTURER WARRANTY UNTIL SEPTEMBER 2014, I WAS ADVISED THE CAR MAKER WOULD COVER COST. HEY ALSO PERFORMED MY 10,000 SERVICE. I WAS SHOCKED THIS DANGEROUS STEERING COMPUTER FAILURE HAPPENED BECAUSE I HAVE MAINTAINED REGULAR MAINTENANCE AS DEALERSHIP REQUIRED, IT IS SAFELY STORED IN MY GARAGE ALL WORK WEEK DAYS AND I ONLY DRIVE IT ON THE WEEKENDS, BASICALLY. I BOUGHT THIS VEHICLE BRAND NEW SO I AM THE ORIGINAL OWNER TOO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525653July 18, 2013
SERVICE BRAKES
THIS MAY OR MAY NOT BE A SAFETY ISSUE. HOWEVER, WHEN I MAKE A STOP AND RELEASE THE BRAKE PEDAL A LOUD NOISE (THUMP) OCCURS. THIS HAPPENS AT EVERY STOP I MAKE. I HAVE TAKEN THE CAR TO TWO LOCAL DEALERS. ONE MADE AN INSPECTION THE OTHER DID NOT AND BOTH RESPONDED WITH THE SAME COMMENT "WE DON'T KNOW". ONE MECHANIC TOLD ME HE THOUGHT A RECALL HAD BEEN ISSUED ON THE "BREAK PEDAL SUPPORT ASSEMBLY". I HAVE BEEN UNABLE TO LOCATE THE RECALL IF IT EXIST. I WOULD APPRECIATE ANY INFORMATION YOU CAN SUPPLY AS THIS CONTINUOUS "THUMP" IS MOST IRRITATING AND I AM CONCERNED ABOUT ANY UNUSUAL OCCURRENCE IN CONNECTION WITH A BRAKING SYSTEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525661July 18, 2013
SERVICE BRAKES
THIS MAY OR MAY NOT BE A SAFETY ISSUE. HOWEVER, WHEN I MAKE A STOP AND RELEASE THE BRAKE PEDAL A LOUD NOISE (THUMP) OCCURS. THIS HAPPENS AT EVERY STOP I MAKE. I HAVE TAKEN THE CAR TO TWO LOCAL DEALERS. ONE MADE AN INSPECTION THE OTHER DID NOT BUT BOTH RESPONDED WITH THE SAME COMMENT "WE DON'T KNOW". ONE MECHANIC TOLD ME HE THOUGHT A RECALL HAD BEEN ISSUED ON THE "BRAKE PEDAL SUPPORT ASSEMBLY". I HAVE BEEN UNABLE TO LOCATE THE RECALL IF IT EXIST. I WOULD APPRECIATE ANY INFORMATION YOU CAN SUPPLY AS THIS CONTINUOUS "THUMP" IS MOST IRRITATING AND I AM CONCERNED ABOUT ANY UNUSUAL OCCURRENCE IN CONNECTION WITH A BRAKING SYSTEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514222June 3, 2013
ELECTRICAL SYSTEM, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
2011 TOYOTA VENZA. CONSUMER WRITES IN REGARDS TO VEHICLE DEFECTIVE STEREO/RADIO EQUIPMENT AND ELECTRICAL WIRING. *SMD THE CONSUMER STATED AS SHE WAS DRIVING AND LISTENING TO THE RADIO, A LOUD SCREECHING SOUND EMANATED FROM THE RIGHT REAR DOOR SPEAKER. SHE TURNED OFF THE RADIO, BUT THE SCREECHING SOUND CONTINUED. SHORTLY THEREAFTER, A BURNING SMELL FILLED THE ENTIRE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR AN INSPECTION, WHICH REVEALED THE AMPLIFIER HAD SHORTED OUT INTERNALLY AND CAUSED THE SPEAKER TO MELT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10489411December 20, 2012
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
TL* THE CONTACT OWNS A 2011 TOYOTA VENZA. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE CONTACT ATTEMPTED TO STOP THE VEHICLE BUT THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD. THE CONTACT STATED THAT HE HAD TO PUMP THE BRAKE PEDAL IN ORDER FOR THE VEHICLE TO STOP. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY ADVISED THE CONTACT THAT THE MASTER CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 330.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470438August 13, 2012
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2011 TOYOTA VENZA. THE CONTACT STATED THAT THE HANDLE ON THE FRONT DRIVER'S SIDE HOOD FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS WHO ADVISED THAT THE HANDLE WOULD HAVE TO BE REPLACED. THE HANDLE WAS REPLACED BUT FRACTURED A SECOND TIME. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE REPAIR WOULD NOT BE COVERED UNDER WARRANTY, IN WHICH THE HANDLE WAS FIRST REPLACED UNDER WARRANTY. THE CONTACT STATED THAT THE HANDLE WAS NECESSARY BECAUSE HE WAS DISABLED AND USED THE HANDLE TO ENTER AND EXIT THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 28,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10467658July 25, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNED A 2011 TOYOTA VENZA. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, HE ATTEMPTED TO ACCELERATE AND SMOKE EMITTED FROM THE ENGINE COMPARTMENT. THE CONTACT MENTIONED THAT HE COULD SEE FLAMES COMING FROM THE FRONT END, BURNING THE ENTIRE FRONT END OF THE VEHICLE. THE FIRE DEPARTMENT WAS CONTACTED AND STATED THAT THE FIRE WAS CAUSE BY AN ELECTRICAL SHORT. THE CONTACT MENTIONED THAT THE PASSENGER SUSTAINED A DISLOCATED SHOULDER. THE VEHICLE WAS DECLARED DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 7,000.
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#10444027January 17, 2012
SUSPENSION
I NOTICED ALMOST IMMEDIATELY THAT MY VENZA HAS A VERY BOUNCY RIDE, ESPECIALLY AT LOW SPEEDS. I COMPLAINED TO THE DEALER BUT AFTER THEY CHECKED IT OUT I WAS TOLD THAT'S THE WAY THAT SUSPENSION WAS SET UP. I WOULD LIKE TO KNOW IF THERE IS A WAY TO FINE TUNE THE SUSPENSION TO GIVE IT A MUCH SMOOTHER RIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439787December 13, 2011
SUSPENSION
UNDER ALMOST ALL ROAD CONDITIONS MY NEW 2011 TOYOTA VENZA HAS A VERY BOUNCY RIDE AND TENDS TO BE MOST ANNOYING AT LOWER SPEEDS. I HAVE HAD THE CAR 3 MONTHS AS OF THIS REPORT AND THE PROBLEM PERSISTS. THE TOYOTA DEALER CLAIMS THERE IS NOTHING WRONG WITH THE CAR, BUT IT IS NOT A NORMAL SITUATION AND NEEDS TO BE ADDRESSED. I CONTACTED TOYOTA'S CORPORATE OFFICE IN DECEMBER 2011 AND REGISTERED MY COMPLAINT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435080November 9, 2011
SEATS
THE HEAD REST FOR THE FRONT SEATS ON THE VENZA MAKES THESE SEATS THE MOST UNCOMFORTABLE I HAVE EVER SAT IN, LET ALONE DRIVE. I AM ONLY 5' 4" TALL AND THE WAY THE HEAD REST LANDS, IT PUSHES MY HEAD FORWARD WHEN I DRIVE. I END UP WITH BOTH A HEAD ACHE AND A NECK ACHE WHENEVER I DRIVE. IT APPEARS THIS VEHICLE WAS DESIGNED FOR SOMEONE TALLER, PERHAPS A MAN. THE HEAD REST NEEDS TO BE REDESIGNED FOR SOMEONE OF MY STATURE. I WOULD GLADLY PAY FOR ANOTHER HEADREST IF ONE WAS AVAILABLE. BUT THE BOTTOM LINE HERE IS THAT ONCE AGAIN THE NEEDS OF WOMEN (SHORTER THAN MEN) ARE NOT WHAT IS DRIVING THE DESIGN. I EXPECT MORE FROM ALL CAR MANUFACTURERS, IT IS TIME TO RECOGNIZE THAT WOMEN MAKE UP 51% OF THE POPULATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435087November 9, 2011
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2011 TOYOTA VENZA. THE CONTACT STATED THAT WHEN ACCELERATING FROM A STOP, THE VEHICLE WOULD NOT RESPOND. THE CONTACT WOULD SHIFT INTO PARK, SHUT OFF THE VEHICLE AND RESTART FOR THE VEHICLE TO PERFORM NORMALLY. THE DEALER WAS UNABLE TO DIAGNOSE ANY DEFECT. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT BACK TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 1,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10423228September 4, 2011
SUSPENSION
I LOVE THE VENZA BUT THERE ARE CERTAIN ROAD CONDITIONS THAT CAUSE THE DRIVER AND PASSENGERS TO BOUNCE REPEATEDLY. IT CAN BE DESCRIBED AS PORPOISING. IF YOU CAN VISUALIZE A SEMI-TRUCK DRIVER BOUNCING UP AND DOWN IN HIS SEAT, THIS IS WHAT I AM EXPERIENCING. AS I EXPERIENCE THIS BOUNCING I OBSERVE DRIVERS AND PASSENGERS IN CARS NEXT TO ME OR IN FRONT OF ME AND DO NOT SEE THEM BOUNCING LIKE I AM AND I HAVE NEVER EXPERIENCED THIS BOUNCING IN MY FORMER TOYOTA AVALON OR MY RECENT CHEVROLET MALIBU. HOPEFULLY, TOYOTA WILL RECOGNIZE THE ISSUE AND FIND A FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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