Toyota Tundra Complaints (2019)

74 consumer complaints on file.

#11463488May 5, 2022
FUEL SYSTEM, GASOLINE
The contact's husband owns a 2019 Toyota Tundra. The contact stated that after her husband had refueled the vehicle, the vehicle failed to start as needed without warning. The contact pushed the vehicle into the gas station's repair garage where the mechanic informed him that the fuel pump was defective. The contact's husband then called the dealer where they informed him of NHTSA Campaign Number: 20V682000 (Fuel System, Gasoline) which the dealer related to the failure; however, the VIN was not included in the recall. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 36,348.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460966April 15, 2022
SERVICE BRAKES
Integrated break controller won’t detect the trailer and it won’t engage the breaks on the trailer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11459236April 1, 2022
SERVICE BRAKES
2019 TOYOTA TUNDRA. CONSUMER WRITES IN REGARDS TO MISSISING BRAKE SENSOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443484December 11, 2021
FORWARD COLLISION AVOIDANCE: WARNINGS
Pre collison warning system has turned itself off in the rain and states visit dealer for service. Never logs data and on when you get to dealer. Same system has also flash "Brake" on the highway at 65 mph when a dry sunny day and no cars around. I am worried it may actually brake by accident causing loss of control. Went to dealer on both occasions and because it doesn't log the data there was nothing they could do. Did my own research and there was a technical service bulletin for certain VINS (not mine) to "repair" this module behind the grill. It was done to my truck but not by my dealership before I took ownership. It should not have been done and Route 44 toyota just did nothing. I asked for a replacement and they wouldn't because there wasn't any codes listed to warrant it because the TSB wasn't for my truck even though someone did it. On their TSB it recommends replacement for my current issues but they wouldn't do it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441054November 19, 2021
STEERING
My son was driving to Mineral Wells to get something to eat on Wednesday 11/17/21 at 8:00 at night on FM 52 South. All of a sudden the steering wheel falls in his lap. He picked it up and shoved it onto the column and was able to steer the truck onto the side of the road without hitting anything. He looked underneath the steering wheel assembly and 2 of the 4 ubolts where missing. Where did they go - if they were ever there in the first place. The steering wheel has had some vibration and we have had the truck front end aligned and the wheels balanced. I had it in not long ago for an inspection/oil change/tire rotation. After I left the dealership the wheel felt a little loose and there was some vibration but I thought it was the road and it did stop vibrating. I also drive a Prius and I thought maybe I'm just not used to the way the truck feels. I told my son when I got home that it felt loose and he said he would keep an eye on it. Then Wednesday night the steering wheel falls off and the whole column falls out. What is this? I also drive the truck and I do not think I would have had #1 - the strength to pick the wheel up and force it back onto the column or #2 - the sense to even do that. I would have had an accident. The Shottenkirk dealership does not want to deal with the problem even though I have an extended warranty so today Freeman Toyota calls me and they are picking up the truck and will be doing the repair work. Bottom line - my son could have been killed or injured, I drove the truck Monday in Ft. Worth going 70+mph and I could have been killed or injured. How does a steering wheel/steering column loose ubolts and falls off/collapses?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432219September 8, 2021
ENGINE, FUEL/PROPULSION SYSTEM
3 times in the last few mos the BRAKE! warning came on. Nothing was causing this warning to engage. This happened again today. Another issue is when the Valdosta Toyota (GA) dealer attempted to fix the fuel pump recall on 22 JUL 2020 it was assembled incorrectly. I called the dealership and told them to come and get my Tundra because gas was dripping onto my driveway. They sent a tow truck and it was supposedly fixed and they brought it back to me in about 2 hrs. It really does run the way it did before they “re-fixed” it. Very often now when it is driving I feel something like a failing fuel pump. It fades away but it is not comfortable taking it long distances. It feels like there is a clog in the fuel system or something, although there is not. I have 33,400 miles on it today and I can’t help but wonder if Valdosta Toyota didn’t just exchange the original fuel pump with a different used one?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418682May 26, 2021
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: WARNING
Toyota Safety Sense (TSS) malfunctions sporadically while driving. Warning lights illuminate and Dynamic Radar Cruise Control (DRCC) disengages when activated while driving. The Pre-Collision System (PCS) is turned off and flashes with the following error messages. - Pre-Collision System Malfunction - Visit Your Dealer - Auto Headlight System Malfunction - Visit Your Dealer - LDA Malfunction - Visit Your Dealer This has happened twice, first right after purchasing the vehicle brand new in 2019 and most recently last week on 5/22/2021. I took the vehicle into the dealer on 5/25/2021 and they seemed aware of this issue, but stated they could not reproduce it and there were no error codes logged. I showed them the video of this happening (link below) while driving through Nevada. I was told the errors will not disable the vehicle or put it into limp mode, but my concern is when this happens while using DRCC, which almost made me drive into the back of a tractor trailer on Interstate 80. The speed limit on I-80 in Nevada is 80 MPH. https://drive.google.com/file/d/1WrxgM8SJeB02eO4a6E9tbyCeAr6gRRHs/view?usp=sharing
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394866February 5, 2021
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
TRUCK STALLING WHILE DRIVING ON HIGHWAY. THIS IS THE 3RD TIME THIS HAPPENED BUT WHAT SCARED ME THIS TIME IT SHUT OFF WHILE DRIVING. VERY HAZARDOUS AND ALMOST CAUSED A BAD ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387178January 8, 2021
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2019 TOYOTA TUNDRA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE FAILURE STATED IN THE RECALL SUMMARY WITH SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO QUALITY TOYOTA LOCATED AT 1125 W. LINCOLN AVE, FERGUS FALLS, MN 56537, (218)998-1900 WHERE THE DEALER CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 8,500. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386556January 5, 2021
FUEL/PROPULSION SYSTEM
VEHICLE REQUIRES MULTIPLE RESTART ATTEMPTS AND THE ENGINE RUNS ROUGH. WARNING LIGHTS AND CHECK ENGINE LIGHT ILLUMINATED ON INSTRUMENT PANEL. LOSS OF POWER AND STALLING HAS OCCURRED WHILE DRIVING. SYMPTOMS OCCURRED MULTIPLE TIMES SINCE VEHICLE PURCHASE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385318December 28, 2020
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2019 TOYOTA TUNDRA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V682000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365455October 20, 2020
AIR BAGS
I WAS DRIVING DOWN THE ROAD ON THE FREEWAY WHERE THE SPEED LIMIT WAS 75 MPH. WHILE DRIVING MY PASSENGER SAID I PASSED OUT, FLOORED THE GAS PEDAL AND JERKED THE STEERING WHEEL TO THE LEFT. I THEN DROVE THROUGH THE MEDIAN AND INTO ONCOMING TRAFFIC REACHING 90 PLUS MPH, MISSING TWO CARS, AND JUMPING A 4 FOOT BARBED WIRE FENCE WITHOUT TOUCHING THE FENCE. I CONTINUED INTO THE DESERT UNTIL MY PASSENGER WAS ABLE TO PUT THE TRUCK IN PARK HITTING A FEW TREES AND BUSHES ALONG THE WAY. I THEN WOKE UP WHEN PARAMEDICS AND FIRST RESPONDERS WERE ALREADY THERE. ME AND THE PASSENGER WERE BOTH WEARING OUR SEATBELTS AND MY PASSENGER DID NOT AQUIRE ANY INJURIES. I HAD A SIEZURE TO CAUSE THE ACCIDENT AND HAVE HAD MULTIPLE ONES SINCE THEN A MONTH AGO. THE FRONT OF MY TRUCK WAS MANGLED AND THE FRAME WAS BENT IN TWO PLACES. THE ISSUE IS I SUFFERED 4 FRACTURES IN MY SPINE TOP OF THE LUMBAR AND BOTTOM 3 OF MY THORASIC. I AM CURIOUS AFTER TALKING TO THE MECHANIC WHO LOOKED OVER MY TRUCK AS TO WHY MY AIRBAGS DID NOT DEPLOY DURING THE ACCIDENT. IN SUMMARY I WAS IN AN ACCIDENT THAT TOTALED MY TRUCK, AND THE AIRBAGS DID NOT DEPLOY AND I SUFFERED MULTIPLE SPINAL FRACTURES.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11348371August 10, 2020
TIRES
VIBRATION IN TIRES COULD NOT BE BALANCED. THREE COMPLETE SETS(4) AND TWO REPLACED RECENTLY. I KEPT THE TIRES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338340July 9, 2020
UNKNOWN OR OTHER
I OWN A 2019 TOYOTA TUNDRA. MY HANDS FREE BLUETOOTH BEGAN DISCONNECTING AND RESTARTING MY RADIO. I THOUGHT IT WAS MY IPHONE 8 SO I BOUGHT A BRAND NEW PHONE IPHONE XR. STILL DISCONNECTING FROM HANDSFREE. I TOOK MY TRUCK TO MY LOCAL DEALER AND THEY TOLD ME ITS A KNOWN ISSUE AND TO BUY AN ANDROID PHONE. I HAVE ALSO CONTACTED TOYOTA'S 1-800-331-4331 CUSTOMER SERVICE (CASE NUMBERS [XXX] & [XXX]) THEY TOO TELL ME ITS A KNOWN ISSUE AND THEY ARE PUTTING IT OFF ON APPLE. I LIVE IN A HANDS FREE STATE AND CANNOT USE MY MY BLUETOOTH. TOYOTA NEEDS TO FIX THIS FOR SAFETY PURPOSES AND TICKETING PURPOSES! I'VE FOUND MANY OTHER TOYOTA OWNERS REPORTING THE SAME THING ON TOYOTA FORUMS. MY TRUCK IS STILL UNDER WARRANTY AT THE LEAST THEY NEED TO INSTALL AN UP TO DATE STEREO TO MAKE IT WORK ON MY BLUETOOTH. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328742June 14, 2020
UNKNOWN OR OTHER
APPARENLY THE STARTER KEEPS CONNECTED TO THE MOTOR AND THE MOTOR DOES NOT TURN ON. THIS HAS HAPPENED ON SEVERAL OCASSIONS AND THE TUNDRA IS NOW AT THE TOYOTA DEALER WAITING FOR A SOLUCTION FROM TOYOTA. THE DASH INDICATES NOT READY TO DRIVE AND IT ALWAYS HAPPENS WHEN THE VEHICLE IS STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324704May 15, 2020
UNKNOWN OR OTHER
RADAR SENSOR ON THE FRONT OF THE TRUCK WAS PREVIOUSLY BROUGHT INTO THE DEALERSHIP PURSUANT TO A RECALL. MONTHS LATER THE RADAR SENSOR IS AUTOMATICALLY BRAKING, WHILE I AM DRIVING, WITHOUT ANY VEHICLE OR OBSTACLE IN FRONT OF MY TRUCK. THIS HAD HAPPENED TWICE IN THE PAST COUPLE OF MONTHS. DATE BELOW IS AN ESTIMATE OF THE MOST RECENT EVENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323249May 4, 2020
UNKNOWN OR OTHER
WHEN I LINK MY NEW IPHONE11 PRO MAX TO THE RADIO IT TURNS THE RADIO OFF THEN BACK ON AND IT REPEATS UNTIL I DISABLE THE BLUETOOTH ON MY PHONE. THIS IS A SAFETY HAZARD AS I CAN NOT BE HANDS FREE ON MY PHONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320603April 8, 2020
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2019 TOYOTA TUNDRA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. DURANGO MOTOR COMPANY (1200 CARBON JCT, DURANGO, CO 81301), CONFIRMED PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11316461March 5, 2020
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
I DO NOT HAVE ANY ISSUES BUT I CONCERN IN REGARDS TO THE TOYOTA MOTOR RECALLED OF VEHICLES' FUEL PUMPS ISSUE THAT MY 2019 TUNDRA IS ON THE RECALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309395February 15, 2020
SERVICE BRAKES
DRIVING AT 55 MPH ON A DARK ROAD WITH NO SHOULDER WHEN THE TRUCK BEGAN SHAKING VIOLENTLY IN THE MIDDLE OF A BANKER LEFT TURN. HAD DRIVEN APPROXIMATELY 2 MILES FROM HOME WHEN PROBLEM SUDDENLY OCCURRED. OVERWHELMING SMELL OF BURNING BRAKES OUTSIDE WHEN I OPENED THE DOOR AND THE REAR DRIVER SIDE WHEEL WAS HOT. TRUCK TOWED TO DEALERSHIP THE NEXT DAY FOR DIAGNOSIS/REPAIR. DEALER DETERMINED PARKING BRAKE ADJUSTMENT PERFORMED AT 5,000 MILE SERVICE WAS IMPROPERLY DONE. THEY ADJUSTED PARKING BRAKE AND RELEASED VEHICLE. DROVE APPROXIMATELY 5 MILES DOWN FREEWAY AND SAME PROBLEM OCCURRED AFTER EXITING FREEWAY (AFTER A BANKED RIGHT TURN), BUT I COULD HEAR BRAKES SCREECHING THIS TIME. SMELLED BURNING BRAKES AND REAR PASSENGER WHEEL WAS HOT. RETURNED TO DEALERSHIP FOR FURTHER SERVICE AND TRUCK DRIVE NORMALLY EXCEPT FOR PERSISTENT BRAKE SQUEAK. DEALER REPLACED BRAKES AND RESURFACED ROTORS LAST WEEK. ISSUE HAS NOT OCCURRED AGAIN AS OF THIS DATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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