Toyota Tundra Complaints (2002)

482 consumer complaints on file.

#10324730April 9, 2010
STRUCTURE, FUEL SYSTEM, GASOLINE
I HAVE A 2002 TOYOTA TUNDRA THAT IS LEAKING GAS. INITIALLY I NOTICED A FUEL SMELL WHEN I WALKED BY THE TRUCK WHICH PROGRESSED TO SEEING FUEL ON THE GROUND. IF I PUT TOO MUCH GAS IN THE TRUCK, OVER 1/2 TANK, YOU CAN SEE THE FUEL LEAKING THROUGH THE 4X4 FUEL TANK PROTECTIVE COVER. I HAD THE TRUCK PUT ON A LIFT AND WAS TOLD THAT FUEL WAS LEAKING FROM THE SEAM OF THE TANK. I RECENTLY TOOK MY TRUCK TO TOYOTA IN RESPONSE TO THE RECALL RE:EXCESSIVE FRAME RUST AND MY TRUCK PASSED THAT INSPECTION. I HAVE LESS THAN 51,000 MILES ON THIS TRUCK AND I AM AFRAID TO DRIVE IT ON THE HIGHWAY. I HAVE LIVED IN MA FOR 22 YEARS AND HAVE NEVER HAD A FUEL TANK PROBLEM. ON 04/06/10 I TOOK MY TRUCK TO A REQUIRED YEARLY INSPECTION. MY CHECK ENGINE LIGHT WAS ON AND THE GARAGE TOLD ME THAT MY VEHICLE HAD FAILED THE EMISSIONS TEST. I HAVE BEEN FOLLOWING OTHER OWNERS REPORTS ONLINE AND HAVE NOTICED THAT MORE PEOPLE ARE REPORTING LEAKING FUEL TANKS. EXTENSIVE RESEARCH INDICATES THAT AFTERMARKET GAS TANKS ARE NOT AVAILABLE FOR THIS MODEL/YEAR SO I MUST HAVE TOYOTA EITHER DO THE WORK, OR MINIMALLY, GET THE PART FROM THEM. BASED ON THEIR RECENT REPUTATION, I AM NOT THRILLED ABOUT TAKING MY TRUCK BACK TO THEM. I HAVE 60 DAYS FROM THE FAILURE DATE TO GET IT REPAIRED AND REINSPECTED TO AVOID LOSING MY REGISTRATION! I NEED THIS TRUCK TO BE SAFE FOR ME AND ALL THE OTHER DRIVERS THAT I ENCOUNTER. CAN YOU PLEASE LOOK INTO THIS SAFETY CONCERN? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10323771April 5, 2010
SERVICE BRAKES, HYDRAULIC
POOR BRAKING AND SHIMMY FROM TOYOTA TUNDRA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10323347April 1, 2010
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*THE CONTACT OWNS A 2002 TOYOTA TUNDRA. THE CONTACT STATED THAT WHEN MAKING A TURN AT APPROXIMATELY 4 MPH, HE BEGAN TO HEAR A LOUD NOISE IN THE REAR OF THE VEHICLE. HE ALSO STATED THAT WHEN DRIVING AROUND A CURVE, THE DOORS WOULD UNLOCK INVOLUNTARILY. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE BALL JOINTS NEEDED TO BE REPLACED AND WOULD BE DONE AT NO CHARGE ACCORDING TO RECALL 05V225000 (SUSPENSION, FRONT CONTROL ARM, LOWER BALL JOINT). HE WAS ALSO INFORMED THAT THE OXYGEN SENSORS NEEDED TO BE REPLACED. THE DEALER STATED THAT THE REMEDY WAS TO EXTEND THE WARRANTY FOR SEVEN YEARS OR 90,000 MILES BUT THE CONTACT HAD OWNED THE VEHICLE FOR EIGHT YEARS. THE MANUFACTURER INFORMED HIM THAT WITH A RECALL IN EFFECT, BECAUSE THE WARRANTY WAS NO LONGER VALID, THEY WOULD NOT HONOR IT. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 60,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10321458March 22, 2010
STRUCTURE:FRAME AND MEMBERS
TL*THE CONTACT OWNS A 2002 TOYOTA TUNDRA SHE STATED THAT THERE IS CORROSION ON THE ENTIRE FRAME OF THE VEHICLE. THE CONTACT RECEIVED NHTSA RECALL # 09V444000 RECALL NOTICE; STRUCTURE FRAME AND MEMBERS, UNDERBODY SHIELDS AND NOTIFIED THE DEALER. THE DEALER STATED THAT THE VEHICLE WOULD NOT BE REPAIRED DUE TO THE CROSS MEMBER BEING CORRODED THROUGH OUT THE ENTIRE FRAME. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10321149March 20, 2010
STRUCTURE:FRAME AND MEMBERS
THE FRAME ON MY 2002 TOYOTA TUNDRA IS RUSTING AWAY. I HAVE REMOVED RUST PIECES AS LARGE AS 11 INCHES LONG AND 1'8 INCH THICK. I TOW A 7000 POUND TRAILER AND I FEAR THE FRAME WILL FAIL. THE BODY LOOKS NEW AND I HAVE ONLY 80,000 MILES ON THE TRUCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320943March 19, 2010
STRUCTURE:BODY, STRUCTURE, STRUCTURE:FRAME AND MEMBERS
MY 2002 TUNDRA RECALL ON THE FRAME. PASSED REAR CROSS MEMBER INSPECTION, HOWEVER THE REST OF THE UNDER BODY IS SEVERALLY CORRODED. DEALERSHIP IS TELLING ME THAT THE TRUCK NEEDS ABOUT $4500 TO PASS INSPECTION? THE FRONT END IS RUSTED OUT. AS OF NOW, MY TRUCK IS STILL AT DEALERSHIP, WAITING FOR TOYOTA REP TO INSPECT MY TUNDRA. I FEEL THAT IM GETTING THE BAD END OF THIS RECALL. I NEED HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320414March 17, 2010
INTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC
WE BOUGHT A USED 2002 TOYOTA TUNDRA ON 6-16-2005 THAT HAD 45,134 MILES ON IT. IT NOW HAS 109,000 MILES ON IT . WHEN WE FIRST BOUGHT THE TRUCK FROM THE DEALERSHIP, THE BRAKES WERE REPLACED BEFORE WE TOOK IT HOME BECAUSE WE NOTICED A VIBRATION. SINCE THEN, WE HAVE REPLACED THE BRAKES, PADS, ETC. TWICE. WE NOW HAVE TO HAVE THE VEHICLE SERVICE AGAIN BECAUSE WHILE DRIVING THE TRUCK SHAKES VIOLENTLY AT AROUND 40 MPH AND BRAKING LITERALLY SHAKES THE ENTIRE TRUCK. IT SEEMS HIGHLY UNREASONABLE TO HAVE TO REPLACE THE BRAKING SYSTEM 4 TIMES IN THREE YEARS OF OWNERSHIP. I BELIEVE THAT THERE IS A SERIOUS DEFECT IN THE BRAKING SYSTEM IN THE 2002 TOYOTA TUNDRA THAT COULD LEAD TO ACCIDENTS CAUSING INJURY OR DEATH. WHEN WILL TOYOTA RECALL THESE VEHICLES DUE TO MANUFACTURING DEFECTS IN THEIR BRAKING SYSTEM? I AM STARTING THE INCIDENT DATE AS OF THE DATE OF PURCHASE SINCE THAT IS WHEN WE FIRST HAD THE BRAKES REPLACED. I NOW HAVE TO PAY MORE MONEY TO HAVE THE ENTIRE TRUCK BRAKING SYSTEM CORRECTED AGAIN SO THAT WE DO NOT END UP IN HARMS WAY. TOYOTA NEEDS TO STEP UP AND REVIEW ALL THE COMPLAINTS THAT HAVE BEEN FILED ABOUT THIS COMPLAIN. SOMETHING IS WRONG WITH THE BRAKING SYSTEM IN THIS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10316694March 4, 2010
AIR BAGS
TL*THE CONTACT OWNED A 2002 TOYOTA TUNDRA. THE DRIVER LOST CONSCIOUSNESS WHILE DRIVING APPROXIMATELY 35 MPH, AND CRASHED INTO A TELEPHONE POLE. THE VEHICLE WAS DESTROYED. THE CONTACT STATED THAT THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS SERVICED A WEEK BEFORE THE CRASH OCCURRED AND THE CONTACT WAS ADVISED THAT THE VEHICLE WAS FUNCTIONING PROPERLY. A POLICE REPORT WAS FILED. THE DRIVER WAS INJURED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILES WERE NOT AVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10315244March 1, 2010
SERVICE BRAKES, HYDRAULIC
I HAVE EXPERIENCED EXCESSIVE FRONT SUSPENSION SHAKING WHEN THE BRAKES ARE APPLIED TO MY 2002 TOYOTA TUNDRA. I HAVE JUST A LITTLE OVER 100K MILES BUT THE SHAKING IS GETTING WORSE. I HAVE HAD MY BRAKES PADS CHANGED IN ACCORDANCE WITH STANDARDS, I HAVE ROTATED MY TIRES AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10313613February 24, 2010
VEHICLE SPEED CONTROL
I WAS DRIVING IN A LARGE PARKING LOT AT A SPEED NOT MORE THAN A WALK. I TOOK MY FOOT OFF THE BRAKE PEDAL AND TOUCHED THE ACCELERATOR PEDAL AND THE TRUCK SURGED FORWARD HARD ENOUGH THAT THE THREE PEOPLE IN THE TRUCK WERE THROWN BACK AGAINST THEIR SEATS. I IMMEDIATELY BRAKED AND THE TRUCK CAME TO A STOP WITHOUT FURTHER INCIDENT. THE ACCELERATION WAS SUDDEN AND VIOLENT, AND THE ONLY REASON AN ACCIDENT DID NOT OCCUR WAS THAT THERE WERE NO OTHER VEHICLES OR PEDESTRIANS IN FRONT OF THE TRUCK WHEN THE INCIDENT OCCURRED. THE TRUCK IS A TOYOTA 2002 TUNDRA WITH THE V-8 ENGINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10311541February 17, 2010
EQUIPMENT:ELECTRICAL, EQUIPMENT:MECHANICAL, VEHICLE SPEED CONTROL
CRUISE CONTROL WON'T SHUT OFF AT BRAKING. VEHICLE SUDDENLY ACCELERATED WHEN BRAKE PEDAL IS RELEASED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10311295February 17, 2010
SERVICE BRAKES, HYDRAULIC
THE BRAKES HAVE A SERIOUS BRAKE VIBRATION WHEN APPLIED. IT ORIGINALLY ONLY HAPPENED WHEN GOING DOWN LONG GRADES BUT NOW IT HAPPENS ALL OF THE TIME. THE BRAKES AND ROTORS HAVE BEEN REPLACED BUT THAT ONLY FIXES THE ISSUE FOR ABOUT 5K MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10311054February 16, 2010
FUEL SYSTEM, GASOLINE
THE FILL NECK ON THE GAS TANK IS VERY DIFFICULT TO PUT GAS INTO MY TRUCK. I MUST USE A SCREWDRIVER AT TIMES TO FILL MY GAS TANK. I FEEL THAT THIS WOULD BE VERY DANGEROUS AT A SERVICE STATION, BECAUSE THAT IF A SPARK FROM THE SCREWDRIVER BEING FORCED INTO THE FILL NECK COULD IGNITE THE FUMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10308549February 10, 2010
SERVICE BRAKES, HYDRAULIC
DO YOUR JOB NHTSA. THE 2000-05 TUNDRAS HAVE A BRAKE PROBLEM. HOW MANY COMPLAINTS DO YOU NEED TO RECALL AN OBVIOUS SAFETY PROBLEM THAT TOYOTA HAS IGNORED? THEY ARE ON THE ROPES NOW FOR SOME OF THE OTHER PROBLEMS THAT THEY HAVE BEEN IGNORING FOR YEARS. YOU CAN ACT TOUGH AND STRIKE NOW, WHILE THEY ARE UNABLE TO STRIKE BACK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10308616February 10, 2010
SERVICE BRAKES, HYDRAULIC
2002 TOYOTA TUNDRA-BRAKE LINE LOCKED UP DUE TO RUST. TOYOTA QUOTED APPROXIMATELY 1300.00 TO REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10308261February 10, 2010
POWER TRAIN:DRIVELINE
RUSTED OUT REAR DIFFERENTIAL AND AXLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10307849February 9, 2010
STRUCTURE:FRAME AND MEMBERS, TIRES:TEMPORARY/EMERGENCY SPARE TIRE
THE SPARE WHEEL/TIRE FELL OFF MY 2002 TOYOTA TUNDRA AS I PASSED OVER A SPEED BUMP (AT A VERY LOW SPEED) WHILST LEAVING AN APARTMENT COMPLEX. I WAS UNAWARE OF HAVING LOST THE WHEEL BUT MY SON, WHO LIVES IN THE COMPLEX, SAW THE INCIDENT & CALLED ME - BY THE TIME HE CALLED I WAS ON THE HIGHWAY DRIVING AT HIGH SPEED - IF THE WHEEL HAD FALLEN OFF WHILST I WAS ON THE HIGHWAY THE CONSEQUENCES COULD HAVE BEEN CATASTROPHIC. I SUBMITTED A REPORT (CASE # 208366) TO NHTSA 11/25/09 AFTER GOING ON LINE & DISCOVERING THAT CORROSION WAS AN ISSUE WITH THE FRAME OF THIS VEHICLE & THAT OTHER INCIDENTS OF A SIMILAR NATURE HAD BEEN REPORTED & THAT TOYOTA WERE PREPARING A REMEDY. ON 01/10/10 I CONTACTED MY LOCAL TOYOTA SEALER & WAS ADVISED TO BRING IN THE VEHICLE AT MY CONVENIENCE WHEN THE SPARE WHEEL WOULD BE SAFELY SECURED WITHIN THE TRUCK BED PENDING A PERMANENT FIX FOR THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10306662February 5, 2010
SERVICE BRAKES, HYDRAULIC
APPROX EVERY 3000 MILES THE ROTORS WARP AND HAVE TO BE REPLACE. IT IS A DANGEROUS SITUATION IF TRAVELING OR PULLING TRAILERS. I DO NOT DO EITHER AND VERY CAREFUL WITH TRUCK. STILL HAPPENS. DEALER DIDN'T DO THE TSB BEFORE I BOUGHT IT WITH 16,000 MILES ON IT. I DON'T PUT MANY MILES ON IT SO IT WAS OUT OF WARRANTY WHEN FIRST HAD THE PROBLEM. DIDN'T REALIZE IT WAS A RECURRING PROBLEM UNTIL THE SECOND TIME I HAD TO HAVE IT FIXED. LOTS OF FORUMS ON THE SAME PROBLEM. NO COOP FROM TOYOTA OR DEALERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305905February 4, 2010
FUEL SYSTEM, GASOLINE, POWER TRAIN:DRIVELINE, STRUCTURE:FRAME AND MEMBERS
MY 2002 TOYOTA TUNDRA TRUCK IS NOT DRIVABLE AT THIS TIME. THE TRUCK WAS BROUGHT TO TOYOTA DEALERSHIP AFTER A LOCAL MECHANIC FOUND FLUID LEAKING FROM REAR DIFFERENTIAL DUE TO RUST/ROT. DURING THE DEALERS INSPECTION, THEY ALSO NOTED A GAS SMELL AND SUSPECT THAT THE GAS TANK OR GAS LINES ARE LEAKING ALSO. THE DEALER DID A FRAME INSPECTION AND WHILE THE WHOLE FRAME IS EXCESSIVELY RUSTED, THE FRAME PASSED THE RECALL TEST BECAUSE IT HAD NOT BEEN PERFORATED YET. THE DEALER DID NOT WANT TO EVEN REMOVE THE DIFFERENTIAL PLUG BECAUSE THE WHOLE UNIT WAS SO RUSTY. I HAVE BEEN UNDER THE TRUCK AND PERSONALLY SEEN THE EXCESSIVE RUST ON THE FRAME, FUEL SYSTEM, AND SUSPENSION COMPONENTS. AMAZINGLY, THE BODY PANELS HAVE LITTLE OR NO RUST AND IN VERY GOOD CONDITION. DURING PREVIOUS DEALER VISITS WE WERE VERBALLY TOLD THAT THE RUST WAS NORMAL. THE REPAIR ESTIMATE FOR GAS TANK/LINES AND NEW DIFFERENTIAL HOUSING, ETC. WAS APPROXIMATELY $7000. I PURCHASED THIS TRUCK NEW AND HAVE ALWAYS DONE ALL REQUIRED MAINTENANCE AND WAS PLANNING ON HAVING THE TRUCK FOR A LONG TIME. IT CURRENTLY HAS 89,101 MILES ON IT. THE EXCESSIVE RUST IS NOT NORMAL AND I FEEL THAT THE FRAME AND SOME ASSOCIATED COMPONENTS ARE DEFECTIVE. I FEEL THAT DUE TO THE NATURE OF THESE DEFECTS THAT THE VEHICLE IS UNSAFE TO DRIVE AND I'M GUESSING THAT IT WOULD BE DIFFICULT TO SELL AND IF I DID, IT WOULD BE AT A GREATLY REDUCED VALUE. I PURCHASED A TOYOTA TRUCK BECAUSE OF THEIR REPUTATION FOR BUILDING LONG LASTING, HIGH QUALITY VEHICLES. I FEEL THAT IN LIGHT OF THESE DEFECTS THAT THEY MISREPRESENTED THEIR PRODUCT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10303361January 30, 2010
SERVICE BRAKES, HYDRAULIC
2002 AND 2003 TOYOTA TUNDRA BRAKES WARP EVERY 10,000 MILES. I HAVE OWNED A 2002 TOYOTA TUNDRA SINCE IT WAS NEW. AT 35,000 MILES, I BEGAN TO EXPERIENCE A BRAKE PROBLEM WITH VIOLENT SHAKING OF THE FRONT END. MY NORMAL MECHANIC TOLD ME THAT IT WAS WARPED FRONT BREAK ROTORS AND THEY WOULD HAVE TO BE GROUND DOWN FLAT. I DID THIS AND THEN EXPERIENCED THE SAME PROBLEM AT APPROXIMATELY 45,000, 55,000 AND 65,000 MILES. I AM NOW NEARING 75,000 MILES AND THE VIBRATION IS STARTING. I ONLY DRIVE ABOUT 10,000 MILES A YEAR AND HAVE HAD HEAVY LOADS ON THE TRUCK ABOUT 5 TIMES IN THE LAST 8 YEARS. MY MECHANIC SHOWED ME A SET OF INSTRUCTIONS THAT MECHANICS HAD FOR UPGRADING TOYOTA TUNDRA BREAKS BECAUSE OF A DESIGN PROBLEM WITH UNDERSIZED FRONT DISC BRAKES AND DRUM BRAKES IN THE BACK AFTER MY LAST BRAKE JOB. I CONTACTED MY TOYOTA DEALER AND WAS TOLD THAT BRAKES ARE GENERALLY COVERED AND ARE CONSIDERED ROUTINE MAINTENANCE. HOWEVER, THEY WERE AWARE THAT THE BRAKES ON THE 2002 -2003 TUNDRAS HAD A DESIGN PROBLEM AND DID NOT HOLD UP PROPERLY. THEY CONTINUED THAT THE BRAKES HAD BEEN UPGRADED WITH A LABOR ONLY CHARGE FOR ANYONE WHO CONTACTED THEM WITHIN THE FIRST 3 YEARS OR 36,000 MILES. THEY ALSO STATED THAT THIS BRAKE UPGRADE KIT WAS NO LONGER AVAILABLE AS A KIT AND I WOULD HAVE TO PURCHASE THE PARTS SEPARATELY IF I WANTED TO FIX THE PROBLEM. THE COST OF THE PARTS IS OVER $2000 WITHOUT LABOR. THE TOYOTA 800 NUMBER TOLD ME I HAD NO OPTIONS BECAUSE BRAKES ARE ROUTINE MAINTENANCE, PERIOD. CURRENTLY, MY ONLY PLAN IS TO CONTINUE TO HAVE MY ROTORS TURNED EVERY 10,000 MILES UNTIL I NEED NEW ONES. HOPEFULLY OTHER TUNDRA OWNERS WILL DO THE SAME OR THEIR SAFETY WILL BE GREATLY COMPROMISED. MY FRONT END SUSPENSION IS ALSO SHOWING WEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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