Toyota Tacoma Complaints
8,484 consumer complaints on file.
- #10231425June 18, 2008STRUCTURE:FRAME AND MEMBERS
I HAVE A 2001 TACOMA THAT FAILED FRAME INSPECTION THAT WAS PERFORMED BY TOYOTA I HAVE HAD THE VEHICLE FOR 1 YEAR AND BASICALLY THEY ARE NOW TELLING ME IT IS WORTHLESS AND I BELIEVE A DANGER NOT ONLY TO ME BUT TO OTHERS ON THE HIGHWAY I HAVE SOFTBALL SIZED HOLES IN MY FRAME I BOUGHT THE VEHICLE FOR APPROX. 15,000 THAT'S WITH TAXES AND A WARRANTY I PURCHASED AT THE TIME NOW THEY OFFERED MY 10,000 TO BUY IT BACK WHILE AT THE SAME TIME THEY ARE OFFERING 1995 TO 2000 OWNERS 150% ABOVE FULL RETAIL? I FEEL THIS IS UNFAIR IT WAS PRODUCED WITH THE SAME FAULTY STEEL THAT MY TRUCK WAS BUT THEY ARE CUTTING ME OFF NOW I AM NOT SURE WHAT TO DO?? ALSO THERE WAS A CARFAX REPORTING FRAME DAMAGE THE DEALERSHIP TOLD ME THERE ASE TECH'S CHECKED IT AND IT WAS FINE NOW I WONDER??? *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10231313June 17, 2008STRUCTURE:FRAME AND MEMBERS
WE HAVE A 2001 TOYOTA TACOMA WITH COMPLETE FRAME ROT. TOYOTA HAS TAKEN IT AND GIVEN US A FREE RENTAL. IT HAS BEEN OVER A MONTH AND THEY SAY THEY CAN'T TELL US ANYTHING HOWEVER DID SAY THAT WE WOULD PROBABLY ONLY GET 100% KBB. THIS 2001 IS NOT WITHIN THE YEARS OF THEIR BUY BACK PROGRAM. MY HUSBAND FILED A COMPLAINT AT THE BEGINNING OF THIS PROCESS SOMETIME IN THE MIDDLE OF MAY. THERE IS A BLOG ON EDMUNDS.COM THAT PEOPLE WRITE INTO EVERYDAY. MORE AND MORE 2001 OWNERS ARE WRITING SAYING THAT THEY HAVE ROT AND ARE TURNING IN THEIR TRUCKS. SOMEONE SHOULD PUT PRESSURE ON TOYOTA TO GIVE OWNERS OF NEWER VEHICLES THE SAME DEAL AS THE OLDER ONES IN THE BUY BACK PROGRAM. I HAVE HEARD OF 2002 AND 2004 TRUCKS FAILING INSPECTION. PEOPLE HAVE LITTLE INFORMATION AND NO RECOURSE AVAILABLE TO THEM. THERE WAS ONE GUY SAYING THAT KBB OF HIS TRUCK WAS 7000 AND HE STILL OWES 15000 ON IT. TOYOTA HAS A BIG PROBLEM. THE CONSUMER NEEDS HELP HERE MAKING THEM STEP UP. IT'S WAY MORE THAN JUST 1995 TO 2000 TACOMAS. ALL THE 2001S I HAVE BEEN HEARING ABOUT ON THE BLOG AND OLDER YEARS CANNOT JUST BE A COINCIDENCE. THERE WAS A 2002 AT THE DEALERSHIP THAT FAILED THE DAY WE WERE THERE FOR AN INSPECTION. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10231364June 17, 2008ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER REGISTERS 3 MPH FASTER THAN ACTUAL SPEED AT 55 MPH . DEALER SAYS NOT ADJUSTABLE AND WITH-IN THE TOLERANCE LEVEL. TRUCK HAS STOCK 15" TIRES, THIS HAS BEEN A PROBLEM SINCE TRUCK WAS PURCHASED NEW. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10231132June 16, 2008SUSPENSION:FRONT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
FRONT SUSPENSION LOWER BALL JOINT FAILED WHILE IN OPERATION. RESULTING IN SEPARATION FROM THE KNUCKLE, CAUSING A COLLAPSE IN THE SUSPENSION AND LOSS OF STEERING CONTROL WHILE DRIVING. THE COLLAPSE HAPPENED IN TRAFFIC AND CAUSED OTHER DAMAGE TO THE VEHICLE INCLUDING DRIVE SHAFT AND TIRE DAMAGE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10230549June 11, 2008VEHICLE SPEED CONTROL
I WAS PULLING OUT OF THE PARKING GARAGE AT WORK AND MADE A RIGHT HAND TURN. IN THE MIDST OF THE TURN MY TACOMA STARTED TO ACCELERATE JUST THE RIGHT AMOUNT TO SPIN THE TIRES. I DID NOT HAVE MY FOOT ON THE GAS BECAUSE OF THE FACT THERE WAS TRAFFIC AHEAD AND I WAS COSTING AROUND THE TURN. I HAVE ALSO SEEN TIMES WHEN MY TACOMA WILL ACCELERATE AT LEST 10 MPH OVER WHAT I HAVE HAD MY CRUISE CONTROL SET TO, AND THERE HAVE BEEN CASES WILL IT WILL JUMP AT A LIGHT WHEN MY FOOT IN ON THE BRAKE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10230749June 11, 2008VEHICLE SPEED CONTROL
I PURCHASED THE VEHICLE IN OCT OF 2005, AND STARTED TO TAKE FREQUENT TRIPS TO ARIZONA USING HIGHWAY 40 ABOUT NINE MONTHS AFTER I PURCHASED IT. SINCE ITS NOT A DENSELY POPULATED FREEWAY, I NORMALLY SET THE CRUISE CONTROL BETWEEN 65-70MPH. SOMETIMES I NEED TO DECELERATE BY APPLYING THE BRAKE PEDAL, TO CHANGE LANES AND LET SOMEONE PASS, AND WHEN I GO TO RESUME TO MY PREVIOUSLY SET SPEED, THE TACOMA DOWN-SHIFTS AT LEAST ONE TO TWO GEARS, REVS RPMS HIGH, AND ACCELERATES, NORMALLY PASSING THE ORIGINAL SET SPEED. NORMALLY, I DON'T RESUME THE CRUISE CONTROL UNTIL I AM WITHIN 3-5 MPH OF THE RATE OF SPEED IT WAS PREVIOUSLY SET FOR, BUT NEVERTHELESS, IT WILL DOWNSHIFT, ACCELERATE AND PASS THE SET SPEED. THIS IS NOT HAPPENING ON AN UPGRADE, BUT ON A REASONABLY LEVEL STRETCH OF ROAD. THE CRUISE CONTROL DOES THIS EVERY TIME, NO MATTER THE DRIVER OF THE VEHICLE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10230491June 10, 2008SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2005 TOYOTA TACOMA. WHILE ATTEMPTING TO PARK THE VEHICLE IN REVERSE, THE CONTACT HAD TO APPLY EXTREME PRESSURE TO THE ACCELERATOR PEDAL. HE THEN DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE FAILED TO STOP AND CONTINUED TO MOVE IN REVERSE. THE VEHICLE CRASHED INTO A PARKED VEHICLE. A PASSENGER WAS INJURED. THE AMBULANCE WAS NOT CALLED TO THE SCENE AND THE VEHICLE WAS ABLE TO BE DRIVEN. THE INSURANCE COMPANY HAD THE VEHICLE REPAIRED AND A DIAGNOSTIC WAS PERFORMED. AT THIS TIME, THE CAUSE OF THE FAILURE IS STILL UNKNOWN. THE SPEED WAS UNKNOWN AS WELL. THE FAILURE MILEAGE WAS 36,000 AND CURRENT MILEAGE WAS 46,000.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10230508June 10, 2008VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2008 TOYOTA TACOMA. ON MAY 28, 2008, WHILE PULLING INTO A PARKING SPACE AT 2 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE CONTINUED TO ACCELERATE UP AN EMBANKMENT. THE VEHICLE CAME TO A COMPLETE STOP AFTER SEVEN FEET. THE VEHICLE HAS BEEN WITH THE DEALER SINCE MAY OF 2008, BUT THEY HAVE BEEN UNABLE TO DUPLICATE THE FAILURE. AS A RESULT, THEY WILL NOT REPLACE ANY PARTS. THE MANUFACTURER STATED THAT THEY WILL SEND AN ENGINEER TO THE DEALER IN APPROXIMATELY ONE MONTH TO DIAGNOSE THE FAILURE. IN THE INTERIM, THE CONTACT MUST EITHER PAY FOR THE RENTAL VEHICLE THE DEALER HAS PROVIDED OR DRIVE HIS OWN VEHICLE. HE STATED THAT HE WILL NOT DRIVE HIS VEHICLE BECAUSE HE MAY NOT BE AS LUCKY WHEN THE NEXT FAILURE OCCURS. THE CURRENT AND FAILURE MILEAGES WERE 500.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10230320June 9, 2008UNKNOWN OR OTHER
I AM A 63 YEAR OLD WHITE FEMALE WHO OWNS A 2205 TOYOTA TACOMA, AUTOMATIC TRANSMISSION, TWO-WHEEL DRIVE, KING CAB, PURCHASED IN OCTOBER OF 2005 AT THE PRESTIGE TOYOTA DEALERSHIP IN KINGSTON, NEW YORK. THE TACOMA PRESENTLY HAS 15,800 MILES ON IT AND HAS BEEN IMPECCABLY MAINTAINED. SINCE THE FIRST TIME I DROVE THIS VEHICLE THE ENGINE "RACED" WHEN STARTED UP. I BROUGHT THIS IMMEDIATELY TO THE ATTENTION OF THE DEALERSHIP AND THEY INDICATED THAT I SHOULD "WAIT FOR A MOMENT THEN ENGAGE THE GEAR" AND THAT WOULD STOP THE REVVING MOTOR. I WAS NEVER COMFORTABLE WITH THE WAY IT SOUNDED WHEN STARTED UP, HOWEVER, SOMETIMES IT WAS QUIETER. NONETHELESS I FELT THAT I HAD A SAFE, DEPENDABLE VEHICLE AND ALL THE "REPORTS" WRITTEN ABOUT IT INDICATED THIS WAS THE CASE. ON TUESDAY MORNING, JUNE 4, 2008, I WAS DRIVING NORTH ON ROUTE 212 FROM WOODSTOCK, NEW YORK TO SAUGERTIES, NEW YORK. ABOUT THREE MILES FROM HOME, ON ROUTE 212, THE ENGINE SURGED AND REVVED UP SO INTENSELY THAT IT TERRIFIED ME! THE NOISE AND SPEED WERE OVERWHELMING. I KNEW IN A NANOSECOND THAT I HAD TO PULL OVER AND TURN THE ENGINE OFF. THERE WAS A CULVERT AT THE SIDE OF THE ROAD AND I KNEW THE VEHICLE WOULD TURN OVER IF I TRIED TO EXIT THERE. I STEPPED ON THE BRAKES AT THIS SAME MOMENT AND THERE WEREN'T ANY! I TRIED SEVERAL TIMES TO BRAKE TO NO AVAIL. THERE WAS A SAAB DEALERSHIP JUST UP THE ROAD WHICH HAD A FENCE ALONG THE ROAD EDGE AND A TELEPHONE POLE. I MADE A SPLIT-SECOND DECISION TO DOWN-SHIFT INTO THE LOWEST GEAR AND HIT THE EMERGENCY BRAKE PEDAL! IF I COULDN'T STOP I WOULD HAVE VEERED RIGHT, INTO THE FENCE, AND IF I COULDN'T MAKE THAT - AS THERE WAS TRAFFIC BEHIND ME - I WOULD HEAD FOR THE TELEPHONE POLE TO STOP THE VEHICLE! TERRIFYING! I WAS ABLE TO COME TO A STOP THIRTY FEET FROM THE TELEPHONE POLE - BARELY. A NEAR-DEATH EXPERIENCE TO BE SURE! AN INTERNET SEARCH THAT EVENING FOR A PROBLEM WITH THIS VEHICLE CAME UP CLEARLY - SUDDEN UNINTENDED ACCELERATION! PERIOD! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10230278June 8, 2008STRUCTURE:FRAME AND MEMBERS
2001 TOYOTA TACOMA FRAME ROT - TOYOTA IS ONLY INCLUDING 1995-2000 IN THEIR "SILENT RECALL" FOR FRAME ROT. MINE FAILED THEIR 2 INSPECTIONS (MAY 01, 2008 AND MAY 20, 2008) MY TRUCK WAS TAKEN FROM ME. I WAS TOLD IT IS "UNSAFE TO DRIVE". EVIDENTLY TOYOTA IS PAYING OWNERS FOR NEWER TRUCKS MUCH LESS MONEY THAN 1995-2000 TACOMA OWNERS. THEY HAVE A MUCH BIGGER PROBLEM WITH THEIR PRODUCTION THAN IS BEING ACKNOWLEDGED AND REPORTED. PLEASE INVESTIGATE LATER MODEL YEARS THAT EXHIBIT SERIOUS FRAME ROT ISSUES BEFORE SOMEONE IN THE LATER MODEL YEARS IS SERIOUSLY INJURED OR KILLED. I AM HAPPY TO SUPPLY PICTURES OF MY SPECIFIC, COMPLETELY RUSTED, FRAME THAT HAS HOLES IN MANY LOCATIONS. THIS TRUCK WAS WELL MAINTAINED, WASHED, WAXED, GARAGE-KEPT. THE TRUCK BODY IS IN FANTASTIC SHAPE. THE ONLY PROBLEM IS THE RUSTED, ROTTED FRAME WITH LARGE HOLES IN IT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10230230June 7, 2008STRUCTURE
MY 2001 TOYOTA TACOMA FRAME IS RUSTED RIGHT THROUGH. I CONTACTED MY LOCAL TOYOTA DEALER ABOUT THIS ISSUE AND THEY TOLD ME THERE IS A RECALL ON 95-00 TACOMAS. MINE IS AN 01 BUT ASSEMBLED IN 09/00. THEY SAID MY TACOMA DOESN'T FALL INTO THE RECALL CATEGORY. I PAID OUT OF MY OWN POCKET TO HAVE THE RUST TEST PERFORMED ON MY TRUCK, THE DEALERSHIP TOLD ME THAT MY FRAME IS IN WORSE CONDITION THAN SOME OF THE 95-00 THAT THEY HAVE BEEN TAKING BACK ON RECALL. THEN THE WENT ON TO SAY MY TRUCK WILL NOT PASS A STATE INSPECTION AND WAS UNSAFE TO BE ON THE ROAD. 95-00 OWNERS ARE GETTING 1.5% OF THE KKB VALUE. I EXPECT TOYOTA TO DO THE SAME FOR ME SEEING MINE FAILED RUST TEST AS WELL. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10230154June 6, 2008STRUCTURE:FRAME AND MEMBERS
RUSTING FRAME. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10230168June 6, 2008UNKNOWN OR OTHER
TL*THE CONTACT OWNS A 2008 TOYOTA TACOMA. THE CONTACT STATED THAT THE COLOR OF THE VEHICLE AND THE COLOR OF THE FRONT BUMPER AND GRILL WERE TWO DIFFERENT COLORS. THEY ARE ALL SUPPOSED TO BE ONE SOLID COLOR. TOYOTA'S GENERAL MANAGER AND CUSTOMER SERVICE REPRESENTATIVE AGREED AND STATED THAT THEY WOULD CALL HIM REGARDING THE ISSUE. AS OF JUNE 6, 2008, THE CONTACT HAS NOT HEARD BACK FROM TOYOTA. THE CURRENT MILEAGE WAS 1,500 AND FAILURE MILEAGE WAS 1,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10229594June 2, 2008VEHICLE SPEED CONTROL
WHILE BRAKING, APPROACHING A TRAFFIC LIGHT IN MY 2006 TOYOTA TACOMA THE TRUCK SURGED FORWARD AND I COULD NOT STOP IN TIME. I WAS BROADSIDED BY A DELIVERY TRUCK AND THROWN ACROSS THE INTERSECTION SHEARING OFF THE POLE SUPPORTING SAME TRAFFIC LIGHT. MY VEHICLE WAS TOTALED AND I RECEIVED A CITATION FOR FAILURE TO STOP. I ESCAPED WITH MINOR INJURIES. *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10229371May 30, 2008SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
NEW 08 TOYOTA TACOMA LESS THAN 1,000 MILES. STOPPED IN A PARKING LOT WITH FOOT ON BRAKE. SUDDEN UNCONTROLLED ACCELERATION. THOUGHT ANOTHER CAR HAD HIT OUR NEW TOYOTA TRUCK FROM BEHIND AND WAS PUSHING OUR TRUCK. HAD BRAKE PEDAL PUSHED AS FAR AS IT WOULD GO, OUR TRUCK ACCELERATED UNIT OUR TRUCK HIT ANOTHER CAR THEN TURNED THE IGNITION OFF TO GET OUR TRUCK TO STOP. MATS WERE CLIP IN AND A GOOD 4 TO 5 INCHES FROM PEDAL. TWO PEOPLE IN THE TRUCK AT THE TIME OF THE ACCIDENT. *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10229198May 29, 2008STRUCTURE:FRAME AND MEMBERS
TOYOTA RELEASED A SERVICE BULLETIN FOR 1995-2000 MODEL YEAR TACOMAS DUE TO FRAME ROT. I'VE HAVE SPOKEN TO MANY PEOPLE WHO HAVE HAD THEIR TACOMAS BOUGHT BACK BY TOYOTA TO AVOID POTENTIAL SAFETY RISKS. TOYOTA HAS REFUSED TO REPURCHASE MY VEHICLE BECAUSE IT HAS A SALVAGE TITLE. I FEAR RSK OF FIRE SHOULD I BE HIT IN THE REAR AND MY FRAME FAILS DUE TO A MANUFACTURING PROBLEM, HAVING NOTHING TO DUE WITH THE SALVAGE TITLE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10229160May 28, 2008STRUCTURE:FRAME AND MEMBERS
VEHICLE (1999 TOYOTA TACOMA) FRAME RUSTED OUT. FORWARD HANGER OF DRIVER'S SIDE REAR LEAF SPRING SEPARATED FROM FRAME. LEFT REAR WHEEL ABOUT 2" AFT OF CORRECT POSITION. FRAME FAILED WHILE DRIVING THROUGH "FUEL MOAT" AT TRUCK STOP. TRUCK SWAYED BADLY AFTER HITTING BUMPS AT HIGHWAY SPEEDS. PROBLEM WITH TRUCK WAS NOT IDENTIFIED IMMEDIATELY AS I WAS TOWING A BOAT TRAILER AND SUSPECTED TRAILER PROBLEM. FRAME PROBLEM DISCOVERED TWO DAYS LATER AND VEHICLE WAS PARKED. TRUCK RETURNED TO TOYOTA DEALER ON 5/8/08 FOR BUYBACK UNDER RUST PERFORATION WARRANTY EXTENSION. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10228639May 22, 2008STRUCTURE:FRAME AND MEMBERS, STRUCTURE:BODY
2001 TOYOTA TRUCK - WHEN AN AUTO COMPANY FINDS A PRODUCT DEFECT, A RECALL IS ORDERED & THE DEFECT FIXED AT COMPANY COST. NO ONE BLAMES THE SALESMAN, REPAIRMAN, DEALERSHIP, ETC IF THE AUTO COMPANY DOESN'T ADDRESS THE DEFECT, IT LOSES ITS REPUTATION & ITS BUSINESS GOES AWAY. HOWEVER THERE IS A TERRIBLE PREJUDICE WHEN MY VEHICLE HAS THE EXACT SAME DEFECT AND I AM BEING TREATED DIFFERENTLY THAN OTHER OWNERS. I PURCHASED A 2001 TRUCK IT HAS BEEN GARAGE KEPT, DETAILED AND HAND WAXED TWICE A YEAR AND ONLY HAS 87K MILES. YOUR SAFETY DEFECT OF A BAD BOX FRAME RESULTED IN A RECALL. THE 2000 TRUCK OWNERS WITH THE SAME ISSUE ARE BEING OFFERED A DEAL OF 150% TO RETURN THE TRUCK. I AM NOT BEING OFFERED THE SAME DEAL ' HOWEVER MY TRUCK HAS THE SAME SAFETY DEFECT. I WOULD LIKE MY CASE REVIEWED, RESULTING IN THE SAME OFFER AS THE 2000 OWNERS. THE PROGRAM SHOULD INCLUDE MY 2001 TRUCK IT HAS A SAFETY DEFECT (RUSTED BOX FRAME). *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10228655May 22, 2008STRUCTURE:FRAME AND MEMBERS
ABUNDANT FRAME RUST ON 2005 TOYOTA TACOMA WITH 53,000 MILES. VEHICLE DRIVEN IN NORMAL CONDITIONS; UNDERSIDE SPRAY-WASHED REGULARLY ALL WINTER LONG. THE AMOUNT OF FRAME RUST IS CONSISTENT WITH OTHER SIMILAR TACOMAS I'VE SEEN, BUT MUCH GREATER THAN ON OTHER MAKE AND MODEL TRUCKS OF THE SAME AGE OR OLDER, EVEN MUCH OLDER. MY CONCERN IS THAT THE RATE OF RUST DEVELOPMENT ON THESE TACOMAS COULD EVENTUALLY LEAD TO FRAME FAILURE, PUTTING OCCUPANTS AND OTHERS AT SAFETY RISK. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10227963May 15, 2008STRUCTURE:FRAME AND MEMBERS
I PURCHASED MY 1997 TOYOTA TACOMA IN 2003. ALTHOUGH THIS TRUCK WAS IN AN ACCIDENT IT WAS COMPLETELY RESTORED, INSPECTED AND ISSUED A PENNSYLVANIA RECONSTRUCTED TITLE. IT IS IMPORTANT TO NOTE THAT THE FRAME WAS NOT DAMAGED IN THE ACCIDENT. IN LATE, MARCH OF 2008 I HEARD ABOUT THE FRAME PROBLEM AND TOOK THIS TRUCK TO ALLEGHENY TOYOTA, THE LOCAL DEALER, FOR AN INSPECTION OF THE FRAME. THE FRAME WAS CHECKED FOR CORROSION AND I WAS NOT PERMITTED TO TAKE IT OFF THE LOT AS IT WAS UNSAFE TO DRIVE. ON APRIL 9TH, I RECEIVED A CALL FROM THE TOYOTA COMPANY TELLING ME THAT THE CAR DIDN'T QUALIFY FOR THE CUSTOMER SUPPORT PROGRAM BECAUSE OF THE RECONSTRUCTED TITLE. KNOWING THE FRAME WAS UNSAFE I WAS TOLD TO PICK UP THE TRUCK AND UNTIL THE FRAME IS REPAIRED IT IS NOT ROAD WORTHY. MY COMPLAINT IS THAT TOYOTA HAS FULL KNOWLEDGE THAT THE FRAME IS FAULTY DUE TO EXCESSIVE RUST CORROSION BUT REFUSES TO COVER THE VEHICLE SOLELY BECAUSE OF THE RECONSTRUCTED TITLE. IF IT WEREN'T FOR THE RUSTED FRAME THIS TRUCK WOULD STILL BE IN SERVICE. AT THIS POINT I'M AFRAID TO DRIVE IT AND DON'T BELIEVE I SHOULD HAVE TO PAY FOR A REPAIR TO A PROBLEM THAT TOYOTA ADMITS TO KNOWING BUT ARE SELECTIVELY TRYING TO AVOID FOR THIS VEHICLE. THE RECONSTRUCTED TITLE HAS NOTHING TO DO WITH THE EXCESSIVE RUST CORROSION OF THE FRAME AND I WOULD EXPECT THEM TO COVER THIS VEHICLE UNDER THE CUSTOMER SUPPORT PROGRAM. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0