Toyota Tacoma Complaints

8,484 consumer complaints on file.

#10502145March 8, 2013
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
3 YEARS AGO TOYOTA SENT US A NOTICED AND CALLED .. ASKING US TO HAVE OUR FRAME INSPECTED DUE TO FRAME FAILURES AND RUST. WE COMPLIED AND HAD THE UNDERCOATING AND FRAME INSPECTED FOR 3 YEARS WITH THE UNDERSTANDING THAT THIS WOULD PROTECT US IF FUTURE FRAME PROBLEMS WERE IDENTIFIED. THIS YEAR 2012 WE WERE TOLD WE DIDN'T NEED TO HAVE THE FRAME INSPECTED, HOWEVER WHEN WE WERE REPLACING THE BRAKES WE NOTICED SIGNIFICANT RUST ON THE FRAME OF THE VEHICLE. WE IMMEDIATELY CALLED OUR DEALER FOR A FRAME INSPECTION AND WAS TOLD THE FRAME HAD FAILED AND THAT WE SHOULDN'T DRIVE THE VEHICLE. FOR SAFETY REASONS. I CALLED THE TOYOTA HOTLINE AND RECEIVED A CLAIM NUMBER WAS TOLD WE WERE ELIGIBLE FOR THE A FRAME REPLACEMENT BECAUSE WE HAD RECEIVED THE UNDERCOATING . THEY SET UP AN APPOINTMENT FOR THE TOYOTA REP TO INSPECT THE VEHICLE TODAY MARCH 8TH.. THE REP NEVER SHOWED UP. WE WEREN'T PROVIDED WITH A RENTAL VEHICLE AND THUS HAVING TROUBLE MEETING OUR WORK COMMITMENTS.. AND THEY EXPECT US TO PUT OUR CHILDREN BACK IN A VEHICLE WHICH WE WERE TOLD IS UNSAFE TO DRIVE, I AM VERY CONCERNED ABOUT HOW MANY OTHER TOYOTA DRIVERS ARE DRIVING UNSAFE VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10502862March 5, 2013
POWER TRAIN, POWER TRAIN:AUTOMATIC TRANSMISSION
3-5-2013 TACOMA 2012 TRD 4X4 AUTOMATIC NEW, I NOTICED A VIBRATION ON ACCELERATION IN 1ST GEAR THROUGH 2ND GEAR IN THE FIRST FEW DAYS OF PURCHASE. HOWEVER, BECAUSE OF MY JOB TRAVEL AND JUST BEING LAZY I NEVER DISCUSSED THIS ISSUE UNTIL RECENTLY. THE 1ST TIME I BROUGHT IT TO MY DEALER WAS 31 JAN 2013 13,433 MI. THE DEALER ACKNOWLEDGED THE VIBRATION AND SAID TOYOTA WILL ATTEMPT TO FIX THIS PROBLEM WITH A THREE TIER FIX. 1. THEY ORDERED ENGINE MOUNTS PER TSB. 2. FEB 2013 I BROUGHT THE VEHICLE BACK THEY INSTALLED THE MOUNTS, DID NOT FIX THE PROBLEM. AS PART OF THIS TIER FIX, WHILE IN FOR REPAIR THEY ALSO REPLACED REAR SPRING ASSY. RIGHT & LEFT AND THE FINAL STEP 3. REPLACING STEERING WHEEL DAMPER SHA PER TSB. THE DEALER SAID ALL THIS DID NOT HELP. 28 FEB 2013 14,325 MI, I RETURNED AFTER PUTTING MORE MILES ON THIS TROUBLED VEHICLE. THIS TIME THEY REMOVED THE DRIVE SHAFT AND DROVE THE VEHICLE IN 4WD AND VIBRATION GONE. THEY INSTALLED A DRIVE SHAFT FROM A NEW TACOMA 2013 AND THE VIBRATION RETURNED. THEY SAID THEY CREATED A TAS CASE #. THE ( PRODUCT ENGINEER) ?? SAID THIS VIBRATION IS NORMAL AND CANNOT BE FIXED AT THIS TIME AND IS UNDER REVIEW. I MUST SAY THAT MY DEALERSHIP HAS BEEN VERY ACCOMMODATING KUDOS-KUDOS. I FEEL THAT ANY VIBRATION IN THE DRIVE TRAIN OF ANY VEHICLE CANNOT BE CONSIDERED NORMAL. THIS PROBLEM HAS BEEN WITH TOYOTA FOR A WHILE SO IT SEEMS AND I ASK WHY, WHY,WHY. TOYOTA KNOWS THE ABOVE FIXES DO NOT FIX THE PROBLEM IN ANY WAY. SO WHY ARE THEY STILL DOING IT ??
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10501661March 5, 2013
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
EMAIL RE THE 2010 TOYOTA TACOMA BRAKE/ACCELERATOR PROBLEMS-CONFIGURED TOO CLOSE TOGETHER CAUSING OUT OF CONTROL ACCIDENT. LOCATED FOUR SIMILAR PROBLEMS ON NHTSA DATABASE, DEALER REFUSES TO ADDRESS ISSUE. TOYOTA CORRECTED PROBLEM IN 2011. *SMD THE DEALER CORRECTED THE PROBLEM, BY USING SMART STOP TECHNOLOGY.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10501397March 5, 2013
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
MY LIGHTS BEGAN GOING OFF AT NIGHT WHEN THE VEHICLE WAS ABOUT 2 YEARS OLD. NOT THAT FREQUENTLY, USUALLY RELATED TO MOISTURE OR MAYBE THE WIPERS DRAWING POWER TO CLEAR MOISTURE. TOYOTA SENT THIS VEHICLE HOME TWICE, PUTTING IT BACK ON THE ROAD WITHOUT RESOLVING THE PROBLEM. THEY HAVE NOW FOUND THE ECU UNIT, OR ESSENTIALLY THE ELECTRICAL SWITCHBOARD HAS MALFUNCTIONED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10501439March 5, 2013
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2010 TOYOTA TACOMA. THE CONTACT STATED THAT THE BULBS FOR THE DAYTIME RUNNING LIGHTS BECAME OVERHEATED AND BURNED THROUGH THE PLASTIC SHIELDING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN CONFIRMED THE FAILURE AND STATED THAT THE LIGHT ASSEMBLY WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 43,000. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10501082March 3, 2013
UNKNOWN OR OTHER
MY MECHANIC SAID MY FRAME IS SO RUSTED THAT IT HAD TO HAVE BEEN BAD WHEN I HAD IT CHECKED BY TOYOTA AND THEY TOLD ME IT WAS FINE. HE SAID THEY DO THAT SO THAT THEY DON'T HAVE TO PAY FOR REPAIRS. I WOULD LIKE THIS INVESTIGATED TO SEE IF THE DEALERSHIP MISLEAD ME SO AS TO SAVE MONEY AND LEAVE ME WITH A DANGEROUS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500954March 1, 2013
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
ACCORDING TO RECORDS, [XXX], TOYOTA EXTENDED THE CORROSION-RESISTANT TREATMENT (CRT) BEYOND 2010.THE DOCUMENT READS ADDITIONAL 15 YEARS. CURRENTLY I VISITED A TOYATO DEALER AND THEY CLAIMED TOYOTA ENDED THE AGGREEMENT DEC. 2012. NO NOTICE WAS RECIEVED OF CHANGE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500735February 28, 2013
STRUCTURE
THE FRAME ON MY 2006 DOUBLE CAB TACOMA IS SEVERELY RUSTED. HUGE METAL FLAKES WITH QUARTER SIZE THICKNESS IS FLAKING OFF THE MAIN FRAME & ALL CROSS MEMBERS. THERE IS A HOLE THAT HAS DEVELOPED UNDER THE TRUCK BED IN THE FRAME. I TOOK THE TRUCK TO A TOYOTA DEALER AND THEY LOOKED AT THE FRAME AND SAID IT WAS VERY RUSTY BUT RIGHT NOW THERE WAS NOT ANYTHING THEY COULD DO TO HELP BECAUSE TOYOTA HAD NOT ISSUED ANY OFFICIAL "RECALL" OR "TSB" FOR FRAME REPAIR FOR 2006 MODELS. I CALLED THE TOYOTA CUSTOMER LINE. THE LADY TOOK ALL MY INFORMATION AND CONCERN, BUT INFORMED ME THAT AT THIS TIME I WAS ON MY OWN TO HAVE ANY FRAME WORK REPAIRED. I FEEL THE TOYOTA CORPORATION SHOULD STAND BEHIND THE 2005+ YEARS TACOMA FRAME RUST ISSUES AS THEY HAVE WITH THE 2001-04 MODEL. IT IS OBVIOUS THAT THE SEVERE FRAME RUST ISSUE DID NOT END WITH THE 2004 MODEL TACOMA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500805February 28, 2013
ENGINE
TL* THE CONTACT OWNS A 2013 TOYOTA TACOMA. THE CONTACT STATED THAT HE HEARD A WHINING NOISE FROM UNDER THE HOOD WHEN THE VEHICLE WAS FIRST STARTED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION BUT THE DIAGNOSIS WAS UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 803. UPDATED 4/22/13 *CN UPDATED 06/03/2013 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500825February 28, 2013
SEAT BELTS
TL* THE CONTACT OWNS A 2003 TOYOTA TACOMA. THE CONTACT STATED THAT BOTH THE FRONT DRIVER AND PASSENGER SIDE SEAT BELTS WERE FAILING AND WOULD NOT RESTRAIN THROUGH THE HOLDER. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THERE WAS NOT A RECALL FOR THE VEHICLE AND ADVISED THAT THE CONTACT WAS RESPONSIBLE FOR REPAIRING THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 83,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500145February 26, 2013
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
TL* THE CONTACT OWNS A 2005 TOYOTA TACOMA. THE CONTACT STATED THAT WHILE AT THE DEALER FOR UNRELATED REPAIRS, THE TECHNICIAN NOTICED RUST THROUGHOUT THE ENTIRE FRAME. THE CONTACT WAS UNAWARE OF THE NECESSARY REPAIRS TO CORRECT THE FAILURE. THERE WAS A MANUFACTURER'S RECALL FOR CORROSION OF THE FRAME HOWEVER, THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL CAMPAIGN. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 89,960. UPDATED 4/1/13 *CN THE CONSUMER STATED HE HAS SINCE TRADED THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500181February 26, 2013
SUSPENSION
TL* THE CONTACT OWNS A 2007 TOYOTA TACOMA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, A LOUD NOISE WAS HEARD COMING FROM THE PASSENGER SIDE. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE LEAF SPRING HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 121,000. UPDATED 04/30/13*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500185February 26, 2013
POWER TRAIN:MANUAL TRANSMISSION
TL* THE CONTACT OWNS A 2004 TOYOTA TACOMA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 TO 60 MPH, THE FIFTH GEAR DISENGAGED WITHOUT ANY WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 10. THE CURRENT MILEAGE WAS APPROXIMATELY 116,000. UPDATED 04/02/13*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500001February 25, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2000 TOYOTA TACOMA. THE CONTACT STATED THAT THE DRIVER SWERVED TO PREVENT HITTING A DEER BUT VEERED OFF ROAD AND THE VEHICLE ROLLED OVER 5 TIMES. UPON IMPACT, THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED INTERNAL BLEEDING AND A CRUSHED RIGHT ARM AND KNEE. THE CONTACT ALSO SUSTAINED AND A BROKEN LEFT ARM ,LEG, AND ANKLE. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 83,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10499687February 22, 2013
AIR BAGS
THE VEHICLE HAS NEVER BEEN IN AN ACCIDENT AND IS NOT MODIFIED IN ANY WAY. THE VEHICLE IS 8 YEARS AND HAS 64,000 MILES. AIR BAG INDICATOR LIGHT CAME ON. DEALER DIAGNOSED FAULTY SPIRAL CABLE, $500 REPAIR. AFTER REPAIR, CONDITION RETURNED. SUBSEQUENTLY A RECALL WAS ISSUED BY TOYOTA FOR THE SPIRAL CABLE. NEW SPIRAL CABLE WAS INSTALLED BY DEALER. AIRBAG INDICATOR LIGHT RETURNED WITHIN 1 WEEK. RETURNED TO DEALER, NEW DIAGNOSIS: NEED TO REPLACE ENGINE WIRING HARNESS. COST $2300 + TAX. DISPUTE STARTED WITH TOYOTA USA. TOYOTA SUBSEQUENTLY OFFERED TO PAY FOR 1/2 OF THE COST OF THE REPLACEMENT PART, LEAVING ME TO PAY THE OTHER HALF AND THE REPLACEMENT LABOR. TEXT OF RECALL: "DUE TO COMBINATION OF FACTORS, A PART IN THE STEERING WHEEL ASSEMBLY IN YOUR VEHICLE CALLED THE SPIRAL CABLE MAY BECOME DAMAGED. IF DAMAGE OCCURS, THIS CAN AFFECT THE ELECTRICAL CONNECTION TO SEVERAL SYSTEMS, INCLUDING THE DRIVER'S AIR BAG. SUCH DAMAGE WOULD CAUSE THE AIR BAG WARNING LIGHT TO STAY ON AFTER STARTING THE ENGINE, AND THE AIR BAG MAY NOT WORK. THIS COULD INCREASE THE RISK OF INJURY TO THE DRIVER IN A CRASH IN WHICH THE AIR BAG IS DESIGNED TO INFLATE." THE CRITICAL PART OF THE RECALL NOTICE IS "THE SPIRAL CABLE MAY BECOME DAMAGED. IF DAMAGE OCCURS, THIS CAN AFFECT THE ELECTRICAL CONNECTION TO SEVERAL SYSTEMS, INCLUDING THE DRIVER'S AIR BAG". IT APPEARS THAT TOYOTA RECOGNIZES THE EFFECT OF A DAMAGED SPIRAL CABLE (THE ISSUE OF THE RECALL) ON OTHER SYSTEMS BUT REFUSES TO REPAIR ANY SUCH DAMAGE WHEN FOUND. THE SPIRAL CABLE HAS BEEN REPLACE TWICE, THE AIR BAG LIGHT IS STILL ON, AND ACCORDING TO NYS LAW THE VEHICLE WILL NOT PASS INSPECTION BECAUSE OF THE FAILURE OF A FACTORY INSTALLED SAFETY COMPONENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500261February 21, 2013
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
EMAIL FROM SENATOR RISCH OFFICE ON BEHALF OF CONSTITUENT REGARDING LACK OF SAFETY RECALL FOR A STICKING ACCELERATOR/ELECTRONIC THROTTLE ISSUE ON 2006 TOYOTA TACOMA. *SMD THE CONSUMER STATED TOYOTA WOULD NOT ACKNOWLEDGE THE ELECTRONIC THROTTLE ISSUE. THE CONSUMER STATED HE FIRST ADDRESSED THE ACCELERATOR PEDAL ISSUE IN 2008 WHEN THE VEHICLE WAS STILL UNDER WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499397February 20, 2013
WHEELS
TL* THE CONTACT OWNS A 2013 TOYOTA TACOMA. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE LOW TIRE PRESSURE LIGHT ILLUMINATED. THE VEHICLE WAS MOVED TO THE SHOULDER AND INSPECTED AND IT APPEARED THAT THE TIRES WERE PROPERLY INFLATED. THE CONTACT TOOK THE VEHICLE TO A DEALER AND THE DEALER COULD NOT DUPLICATE THE PROBLEM. THE DEALER SUGGESTED THAT THE CONTACT TRY DRIVING ON DIFFERENT ROADS AND TO TAKE ANOTHER ROUTE HOME. THE DEALER ALSO STATED THAT RADIO SIGNALS ARE CAUSING THE LIGHT TO FLASH. THE FAILURE MILEAGE 158.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10498575February 19, 2013
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 TOYOTA TACOMA. THE CONTACT STATED THAT HE HEARD AN ABNORMAL NOISE FROM UNDER THE VEHICLE. THE VEHICLE WAS TAKEN TO A MECHANIC FOR INSPECTION WHERE THEY ADVISED THAT THE FRAME WAS RUSTED AND THE CAB MOUNTS WERE CORRODED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 78,255.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10498399February 17, 2013
SEAT BELTS
THE PASSENGER SIDE SEAT BELT RETRACTOR IS NOT WORKING PROPERLY. TOOK MY TRUCK TO THE DEALER LAST SUMMER TO GET REPAIRED. I ASKED HIM IF HE COULD TIGHTEN THE SEAT BELT RETRACTION TENSION AND HE TOLD ME THAT HE COULD NOT WITHOUT REPLACING THE ENTIRE SEAT BELT RETRACTOR. THE SERVICE MANAGER TOLD ME THAT A SEAT BELT TENSIONER BOLT HAD COME LOOSE CAUSING THE RETRACTOR TO MALFUNCTION. TIGHTENING THE BOLT WOULD NOT FIX IT. THE COST OF THE PART TO FIX IT WAS APPROX. $250. SINCE MY TRUCK IS OUT OF WARRANTY, THEY WERE NOT GOING TO FIX IT FOR FREE. THE PASSENGER'S SIDE SEAT BELT IN MY TRUCK GETS USED APPROX. 1/10 THE AMOUNT OF TIME THE DRIVER SIDE DOES. I AM HAVING NO PROBLEM WITH THE DRIVER'S SIDE. SINCE MY TRUCK HAS VERY LOW MILEAGE, THIS IS OBVIOUSLY A MANUFACTURING DEFECT. THIS IS A SAFETY ISSUE WHICH CAN AFFECT THE OPERATION OF THE SEATBELT AND THE PASSENGER SIDE AIRBAG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10498701February 13, 2013
AIR BAGS
2007 TOYOTA TACOMA. CONSUMER WRITES IN REGARDS TO VEHICLE RECALL NOTICE OF A DEFECTIVE SPIRAL CABLE IN THE STEERING WHEEL ASSEMBLY AND CONSUMER SEEKS REIMBURSEMENT FOR RECALL REPAIRS. *SMD TOYOTA SENT THE CONSUMER A LETTER OF DENIAL FOR REIMBURSEMENT, BECAUSE THEY DID NOT RECEIVE PROOF OF PAYMENT, WHICH THEY DEFINED AS A COPY OF A CANCELLED CHECK OR CREDIT CARD STATEMENT. THE CONSUMER THEN SENT TOYOTA A COPY OF THE CANCELLED CHECK,. TOYOTA THEN RESPONDED BY ASKING FOR THE REPAIR ORDER, WHICH THE CONSUMER HAD ALREADY SENT THEM. THEY ALSO ASKED THE CONSUMER TO VISIT AN AUTHORIZED TOYOTA DEALERSHIP TO HAVE THE REPAIRS COMPLETED,WHICH HAD ALREADY BEEN DONE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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