Toyota Tacoma Complaints

422 consumer complaints on file.

#11594470June 14, 2024
POWER TRAIN
Brand new 2024 Toyota Tacoma TRD Off Road automatic 2700 miles Truck is two weeks old The Toyota dealership called and reported that the entire transmission needed to replaced after being at the Toyota dealership for a week. Yes it is available for inspection. Toyota tech said that there are no spare transmissions in the U.S. and that it could take 3 months or longer to replace. Toyota tech found metal shavings in transmission fluid. Truck is entirely stock from factory with no customizations. Truck started shifting hard between a few gears and then got stuck in a higher gear and would not move forward even with accelerator to the floor. This was in the middle of the road with multiple vehicles behind me. I am not aware if anyone other than Toyota technicians have inspected the vehicle. There were no warnings, messages, or dashboard lights illuminated when this happened. Toyota dealership also refused to supply a rental car in the meantime while truck is being fixed. I am in the military and have no means to provide transportation to myself or family unless I pay out of pocket.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593175June 7, 2024
ENGINE, FUEL/PROPULSION SYSTEM
when stopped at stop signs or intersections ,when taken off from a stop truck would have a dead spot and almost caused a accident trying to get into traffic. has happened several times over the lease time i have had it. no alerts. has been reported . gas treatment suggested. but still does it to a degree.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592382June 4, 2024
STEERING
The contact owns a 2023 Toyota Tacoma. The contact stated that while the vehicle was receiving maintenance by a local dealer, the technician became aware of a leak coming from the steering wheel. The technician stated that he needed to verify the vehicle a second time to confirm if the failure was a manufacturer’s defect. The vehicle was not repaired and remained with the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591263May 29, 2024
ELECTRICAL SYSTEM, STEERING, ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
The contact owns a 2023 Toyota Tacoma. The contact stated that while reversing, the RPM and engine surged while turning the steering wheel. There were no warning lights illuminated. The vehicle was taken to the local dealer, who informed the contact that there was no coverage for the failure of the vehicle. The vehicle was not diagnosed or repaired. The contact related the failure to TSB: 0125-18. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591083May 28, 2024
POWER TRAIN
The contact owns a 2024 Toyota Tacoma. The contact stated while driving 10 MPH and depressing the accelerator pedal, the vehicle stalled. There was no warning light illuminated. The contact was able to pull to the side of the road. The vehicle was towed to the dealer, where it was diagnosed that the transmission had failed and needed to be replaced; however, the part to repair the vehicle was not available. The vehicle was not repaired. The manufacturer was notified of the failure and two cases were opened. The contact stated that there was a case for the vehicle replacement and another case for the distribution of parts to the dealer. The failure mileage was approximately 989.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590921May 27, 2024
POWER TRAIN, UNKNOWN OR OTHER
Vehicle exhibits symptoms typically associated with (at least in older vehicles) of a failing torque converter. Initial onset was around the 5k mile mark, the truck was purchased brand new. Vehicles shudders under load, especially uphill or from a stop, the truck frequently hunts for the gears during shifts (truck will initiate a shift and then just rev up and down, depending on if you remove your foot when it does it to avoid damaging the engine), I have clanking and a metallic clicking sound coming from the bell housing, tranmission casing and bell housing radiate heat from under the vehicle hot enough to be uncomfortable climbing out of the vehicle after a 30-45 minute drive (my youngest recently started asking me to pick her up out of the truck cause it "burns" **is hot** on her leg, where she used to love climbing and jumping off my steps), my avg milage dropped from low to mid 20s to avg 14-18 miles per gallon since the initial onset, and the dealership and toyota customer service keep telling me there's nothing wrong with it, they all do that, and they're just "Vehicle Characteristics" of the Tacoma.. I've driven friends and family members tacomas of the same generation that did not do it, and mine DID NOT DO IT NEW! They told me at first it was just the transmission learning my driving habits and I told them I would give it time.. Last interaction with dealer, who hinted they would buy it, toyota told me that I would have to pay for a transmission service in order to check it properly (manually/not with an OBD scanner) and IF there was a confirmed issue that I could TRY and apply for reimbursement. This vehicle has 22k miles on it and has been serviced as instructed everytime. Originally only very slight surging felt between 40-50mph, now it is at any speeds and significantly more violent at lower speeds or when trying to merge on interstate (truck loses traction to rear end occasionally during 55mph shift in moist or foggy weather while merging)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590611May 24, 2024
STRUCTURE:BODY
My vehicle was hit on the door frame and rear door on the driver's side by someone who ran a red light.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11589079May 16, 2024
STRUCTURE:BODY, ELECTRICAL SYSTEM
The cabin vent system appears to have a design defect, specifically the passenger-side vent located in the back of the cabin. This component is available for inspection upon request. The dealership, Santa Cruz Toyota, has declined to replace the part despite acknowledging the issue. The concern lies in the vent's design, as it allows water to enter the cabin instead of just expelling air. The water intrusion caused by this malfunction poses a safety risk in two ways. First, the presence of water on the floor increases the chance of an electrical fire due to the numerous electrical wires running underneath. Second, mildew spores can grow on the wet undercarpet padding, creating a health hazard. This problem has been confirmed by Santa Cruz Toyota, and we have video evidence to support the claim. While Santa Cruz Toyota has inspected the vehicle, our request for a direct inspection from the manufacturer, Toyota, has not been successful. There weren't any warning lights or messages prior to the failure. However, the issue became apparent after the heavy rains of 2023 in California, when we discovered water accumulated under the passenger-side carpet padding.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11588558May 13, 2024
AIR BAGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I hit an elk on the road. The elk came in direct impact with the front of my truck. No air bags deployed despite the force of the significant frontal impact. There had been no warnings or messages leading up to this that the airbags were not functional, nor was I notified that these airbags were part of any recall. To my knowledge, they are not. The vehicle is currently at a collision center for estimate preparation for the insurance company.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11588324May 12, 2024
POWER TRAIN
Vibration between 25 & 45mph Confirmed by dealer technician possible transmission issue. First noticed on drive home after purchase. No incidents yet
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588150May 10, 2024
POWER TRAIN
I’ve only had the vehicle about a month with only 1245 miles on it. I was leaving a parking lot and pulled out on the road and the vehicle shifted in neutral after a minute or so the vehicle then slammed back into gear. It did this 2 or 3 times. I pulled into a gas station turned the vehicle off and waited a few minutes. I turned the vehicle back on backed out and preceded to drive when the same issue happened again. But now the vehicle would not shift into other gears. This time the check engine light came on with 3 reported errors 1. Advanced ultrasonic detecting and ranging system malfunction. 2. Drive-start control system malfunction. 3. Check engine light stating malfunction in the electronic control of the engine, throttle, or automatic transmission has been detected. I was only about a mile or 2 from a Toyota dealership and was able to limp the truck to the dealership. The dealership informed me today [XXX], that it will need a new transmission and that there were similar issues on new Tacomas across the US. There were no prior signs of any issues prior to the transmission failure. This happened on a roadway with traffic that comes in both directions. Thanks goodness this didn’t cause an accident has it happened out of the blue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585485April 26, 2024
POWER TRAIN
The contact owns a 2022 Toyota Tacoma. The contact stated that while driving at an undisclosed speed, the gear shifter turned hard. The contact also stated that while shifting the gear, she noticed an abnormal sound. The contact stated that no warning lights were illuminated. The vehicle was taken to the dealer. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure millage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585420April 26, 2024
ENGINE
The contact owns a 2023 Toyota Tacoma. The contact stated that while driving at approximately 15 MPH and attempting to make a right turn, the check engine warning light illuminated, and the vehicle started jerking. The vehicle was taken to the dealer, where the contact was informed that the vehicle could not be diagnosed because the check engine warning light was not illuminated. The contact stated that the failure persisted. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 2,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584324April 21, 2024
ENGINE, STEERING, UNKNOWN OR OTHER
When starting the truck and warming up a minute or so and then putting in reverse to back out or forward to pull into a carport, idling in gear with your foot only on the brake, the engines surges/revs up with just the slight turn of the steering wheel causing an unintended speed increase. I believe that this could cause a minor accident. It does not appear to be caused by the engine having a fast idle when cold as the idle drops when you shift into a gear. What appears to be happening is the ECU over compensates for the slight strain caused by the power steering pump when you turn the wheel. My carport is narrow and does not align exactly with the driveway, you have to jog left a foot or two and then right to pull in or back out. At the second service visit on 12/12/23 the dealer then checked and observed this behavior and reported "This is normal operation and directly related to power steering pump activation when wheel is turned in any direction" The vehicle was purchased new last May and currently has 3,995 miles on it. I think it probably had this problem from new but I had mostly just pulled straight in and out of the driveway until the fall when it was mostly parked in the carport as it was not being driven as regularly. I don't think it does it as bad when fully warmed up which takes quite a while for this engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580912April 3, 2024
UNKNOWN OR OTHER, BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
The camera is horrible. Very gritty and grainy I took it to the dealership they agreed. Tried replacing but it is still bad. I previously owned a 2020 Rav 4 and the camera was very crisp and clear. Camera should be just as good if not better for a truck. They have more blind spots. This has been an issue since I purchased the vehicle in December 2023 which is only about 5 months.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579543March 26, 2024
SEATS
The front driver's seat is loose and has movement/play. Described by dealer service tech as a 'wobble'. Seat is not fully secure/stable. Vehicle was taken to original delivery dealer (Dublin Toyota, 4321 Toyota Dr, Dublin CA 94568) for inspection, RO#[XXX]. The vehicle was returned without the issue being corrected. Received verbal response that the dealer was not able to do anything about it (incl replacement of components, etc. and was told other 2023 Model Year Tacomas exhibit the same behavior of the loose driver's seat). Called and spoke with Toyota Brand Engagement (800) 331-4331 as instructed by the service advisor. Ticket was recorded as case [XXX] and was closed without solving the issue. I was advised by the Toyota case in that case [XXX], where the agent recommended I speak with another dealer (Livermore Toyota) to get a second opinion before the case could get escalated. The vehicle was not repaired and I was sent home with the loose seat. Per the description from Repair Order [XXX], on [XXX]: "Cause: DRIVER'S SEAT SEEMS LOOSE AND WOBBLES.REMOVE SEAT ASSEMBLY AND CHECK ALL HARDWARE.EVERYTHING CHECKED OK.REINSTALL SEAT AND TIGHTEN MOUNTING BOLTS.CHECK WITH ANOTHER 2023 TACOMA VIN [XXX] . DRIVER'S SEAT OPERATION IS THE SAME. THANK YOU 2426" I strongly believe that a loose driver's seat that exhibits 'wobble' is unsafe and also causes discomfort / lack of confidence for the driver. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579539March 26, 2024
POWER TRAIN
The contact owns a 2023 Toyota Tacoma. The contact received notification of NHTSA Campaign Number: 24V152000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579343March 25, 2024
SUSPENSION
Rear spring excessive wear at 66,000 miles and needed to be replaced. Both sides worn but left more than the right
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577398March 14, 2024
SERVICE BRAKES
In March 2022 brake master cylinder failed and was replaced. Today March 14, 2024 notified by dealer that brake master cylinder has gone out again. Toyota certified dealer working with Toyota on fixing. This creates a major safety issue with braking system.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577169March 13, 2024
UNKNOWN OR OTHER
Well there’s a recall for potential axle separation, but they say there’s no remedy, and they explain in the description what the dealership will do wondering why it will take until the end of April to start resolving the issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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