Toyota Tacoma Complaints

8,484 consumer complaints on file.

#11012654August 3, 2017
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2001 TOYOTA TACOMA. WHILE DRIVING VARIOUS SPEEDS, A RATTLING NOISE WAS HEARD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FRAME WAS CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 186,103.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012673August 3, 2017
SUSPENSION
TL* THE CONTACT OWNS A 2008 TOYOTA TACOMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V604000 (SUSPENSION); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO THE PUENTE HILLS TOYOTA DEALER (17070 GALE AVE, CITY OF INDUSTRY, CA 91748), BUT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012710August 3, 2017
STEERING, SUSPENSION, WHEELS
THE WELDS LOWER CONTROL ARM MOUNT ON THE DRIVER SIDE FAILED WHEN I APPLIED THE BRAKES AT HIGH SPEED AND ALMOST CAUSED AN ACCIDENT AND ALMOST COMPLETELY REMOVED MY WHEEL AND THE LOWER CONTROL ARM FROM THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012406August 2, 2017
UNKNOWN OR OTHER
ON JULY 6, I TOOK MY VEHICLE TO WEST COVINA TOYOTA FOR 25K SERVICE AND RECALL. AT THAT TIME THEY KEPT IT FOR RECALL. I ASKED THEM HOW LONG IT WOULD TAKE AND THEY WOULDN'T GIVE ME DATE. I WAS TOLD TOYOTA WOULD NOT GIVE THEM A DATE, BUT I COULD CALL. CALLED AND TOYOTA TOLD ME 4 TO 6 WEEKS. I TOLD THE DEALER, THAT IF THEY PROVIDED A LOANER, I WOULD PREFER A TRUCK SIMILAR (OR EVEN LESS) TO MY VEHICLE. THE SERVICE MANAGER SAID IT WOULD PROBABLY A FRONTIER. THAT WAS JULY 14. TO DATE NO RESPONSE. ON JULY 19 AND JULY 27, I SENT TEXTS TO THE SERVICE EMPLOYEE (WILLIAM) REGARDING THE STATUS OF THE LOANER AND MY VEHICLE. ON JULY 31, I RECEIVED A CALL FROM WILLIAM SAYING HE DIDN'T KNOW WHEN THE VEHICLE WOULD BE READY. HE NEVER MENTIONED THE STATUS OF THE LOANER. MY COMPLAINT IS THAT PENSKE TOYOTA, COULD AT LEAST HAVE GIVEN ME A TIMEFRAME FOR THE PARTS RATHER THAN PUTTING IT OFF ON ME AND TOYOTA CUSTOMER CARE, THEY ALSO COULD AT MINIMUM SAID THERE IS NO TRUCK AVAILABLE SO I COULD PLAN AROUND REPAIR. THEY HAVE CHOSEN TO BE NO RESPONSIVE AND ARE PLACING THE BLAME ON TOYOTA. THESE TYPES OF THINGS HAPPEN AND ALL I HAVE ASKED FOR ARE THE BEST UPDATE THEY HAVE AT THE TIME. ALSO, THE RECALL NOTICE OFFERED THE LOANER FOR EXTENDED REPAIRS, THEY HAVE CHOSEN TO IGNORE MY REQUEST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012395August 2, 2017
FUEL/PROPULSION SYSTEM
SECONDARY AIR PUMP FAILED AT 47,000 MILES, SHORTLY AFTER WARRANTY EXPIRED. IT FAILED AS I WAS PULLING OUT ONTO A MAJOR FAST-MOVING HIGHWAY AND PROMPTLY WENT INTO "LIMP" MODE, LIMITING ACCELERATION. IT TOOK OVER A HALF MILE TO GET THE VEHICLE TO 40 MPH. MEANWHILE, VEHICLES BEHIND ME WERE BRAKING ABRUPTLY TO AVOID COLLIDING WITH ME. AS I UNDERSTAND IT THE SECONDARY AIR PUMP IS PART OF THE EMISSION CONTROL SYSTEM AND I DON'T BELIEVE THAT THIS SHOULD EFFECT THE PERFORMANCE OF THE ENGINE IN THIS MANNER. THIS SEEMS MORE LIKE A SOFTWARE INDUCED FAILURE, WHICH, IN THIS CASE, CAUSED A POTENTIALLY DANGEROUS SITUATION. AFTER SOME BACK AND FORTH TOYOTA AGREED TO REFUND ME 1/2 OF THE $2500 THAT I WAS CHARGED FOR THE REPAIR. UPON SEARCHING THE INTERNET, I FOUND DOZENS OF INSTANCES OF THIS FAILURE ON 2012 TACOMA'S WITH SIMILAR MILEAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012284August 2, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2016 TOYOTA TACOMA. WHILE DRIVING VARIOUS SPEEDS, AN ABNORMAL NOISE WAS HEARD FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (ALAMO TOYOTA 18019 NORTH U.S. HWY 281, SAN ANTONIO, TX 78232), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. WHILE THE VEHICLE WAS UNDERGOING ROUTINE MAINTENANCE, IT WAS DISCOVERED THAT THE REAR DIFFERENTIAL HAD AN OIL LEAK. THE DEALER STATED THAT THE PARTS WERE ON BACKORDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V285000 (POWER TRAIN) IN APRIL OF 2017. THE MANUFACTURER WAS NOTIFIED AND STATED THAT PARTS WERE NOT AVAILABLE AND THERE WAS NO TIME FRAME FOR WHEN THEY WOULD ARRIVE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012453August 2, 2017
POWER TRAIN
WHEN VEHICLE COLD AND GOING COASTING DOWN HILL (15 MPH AT MOST) THE TRANSMISSION LAGS BEFORE IT ENGAGES. RPM'S REV UP. BUT VEHICLE DOES NOT RESPOND. PRESS BREAK AND THEN RESPONDS. NOT FIRST TIME THIS HAS HAPPENED...ALSO HAPPENED COASTING UP HILL TO STOP SIGN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012076August 1, 2017
POWER TRAIN
TL* THE CONTACT LEASED A 2016 TOYOTA TACOMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V285000 (POWER TRAIN); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO VISALIA TOYOTA DEALER (LOCATED ON BEN MADDOX WAY IN VISALIA, CA), BUT PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT THE REMEDY PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012153August 1, 2017
STRUCTURE:BODY
VEHICLES FRAME IS RUSTING THROUGH. I HAVE NEVER SEEN A FRAME RUST THROUGH TO THE POINT WHERE YOU CAN POKE HOLES THROUGH IT WITH A FINGER, THIS IS HAPPENING WITH MY TACOMA AND IS VERY DANGEROUS. I PURCHASED THIS LAST APRIL, AND DID NOT KNOW ABOUT THE FRAME ISSUES TOYOTA'S HAVE UNTIL THEY RECALLED THE 05-15 MODELS FOR THE SAME EXACT ISSUE, I HEARD THEY ARE ALSO IN THE PROCESS OF RECALLING 95-00. TOYOTA WILL NOT ASSIST ME BECAUSE THEIR CUSTOMER FRAME ASSISTANCE PROGRAM ENDED LAST MONTH. EVEN THOUGH I JUST PURCHASED 3 MONTHS AGO AND THIS IS NOT AN ISSUE A VEHICLE SHOULD HAVE, TOYOTA IS GOING TO GET SOMEONE KILLED. THE NUMEROUS TOYOTA REPRESENTATIVES I TALKED TO TOLD ME THEY KNOW THEIR FRAMES ARE FAULTY AND THAT THIS WAS TOYOTA'S FAULT, YET HE COULD NOT ASSIST ME DUE TO COMPANY POLICY OF THEIR FRAME REPLACEMENT PROGRAM ENDING A MONTH PRIOR, EVEN THOUGH ALMOST ALL THE YEARS AROUND MY 02 TACOMA HAVE BEEN RECALLED. TOYOTA NEEDS TO BE HELD ACCOUNTABLE TO AN ACTUAL RECALL, NOT JUST A CUSTOMER SATISFACTION PROGRAM THAT THEY CONVENIENTLY WONT ASSIST ME WITH, BEFORE SOMEONE GETS KILLED. I CANT AFFORD TO GET RID OF THIS TACOMA NIGHTMARE. THERE ISNT EVEN A SPECK OF RUST ON THE BODY, LOOK UNDERNEATH HOWEVER AND THE FRAME IS RUSTED OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011637July 31, 2017
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2000 TOYOTA TACOMA. THE CONTACT NOTICED THAT THE ENTIRE FRAME OF THE VEHICLE WAS FRACTURED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-331-4331 AND STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 118,124.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011403July 29, 2017
POWER TRAIN
TOYOTA RECALL -- RECEIVED NOTICE OF RECALL AND TOOK TRUCK TO LOCAL DEALER JUNE 22, 2017 I WAS ADVISED THE IT FAILED THE REAR DIFFERENTIAL LEAK, AND I WAS INFORMED OF A NEW RECALL FOR THE CRANK SHAFT BUT NEITHER COULD BE FIXED DUE TO NO PARTS. I WAS TOLD I CAN DRIVE IT UNTIL THE PARTS COME IN, BUT THE SERIOUSNESS OF THE NHTSA WEBSITE LEADS ME TO BELIEVE THAT I COULD HAVE CRASHED BY CONTINUING TO DRIVE IT. I NEEDED THE TRUCK, TO DRIVE TO CINCINNATI, OH AND BACK ON JULY 11-13 SO I HAD RETRIEVED IT BACK FROM THE DEALER BASED ON THE SERVICE MANAGER'S ASSURANCE THAT IT WAS O.K. TO DRIVE. ON THE WAY BACK FROM THE TRIP TO CINCINNATI ON JULY 13, 2017, I PUT IT IN DRIVE AND APPLIED GAS, BUT NOTHING HAPPENED, JUST AS I WENT TO PUT IT BACK IN PARK, IT LUNGED FORWARD AND I ALMOST HIT A CAR. IT "DELAYED" LIKE THAT ANYTIME I STOPPED TO REST AND STARTED TO CONTINUE BACK ON THE TRIP. I THEN HAD ANOTHER TRIP TO ALABAMA I HAD TO GO ON AND THERE WERE NO RENTAL CARS AVAILABLE, AND AGAIN, I WAS TOLD IT WAS OK TO DRIVE. THE DELAY GOT WORSE ON THAT TRIP AND I TOOK IT BACK TO THE DEALER ON JULY 22, 2017. IT IS STILL AT THE DEALER AND NO RELIEF IN SIGHT YET AFTER 6 WEEKS SO FAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011404July 29, 2017
UNKNOWN OR OTHER
MY 2016 TACOMA SAFETY RECALL FOR REAR DIFFERENTIAL LEAK. I DROP MY TACOMA OFF @ RON TONKIN DEALER ON JUNE 16TH, 2017 AND IT OVER A MONTH I HAD NOT HEAR ANY UPDATE FROM THE DEALER WHEN MY TRUCK WILL BE FIXED. CONTACTED THE DEALER ON 7/22/17, THEY SAID PART STILL NOT AVAILABLE; HOWEVER, THE RECALL LETTER FROM TOYOTA SAID IT ONLY TAKE FEW HOURS TO COMPLETE THE REPAIR. PLEASE HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011457July 29, 2017
ENGINE
BROUGHT VEHICLE IN TO DEALERSHIP( NORTHWAY TOYOTA) FOR RECALL NOTICE, AND VEHICLE STALLING. THEY SUPPOSEDLY REPAIRED IT, BUT VEHICLE IS DOING THE EXACT SAME THING, STALLING AND MALFUNCTION INDICATORS ARE ON. CONTACTED THE DEALERSHIP BUT NO ONE WILL RETURN MY CALL. I DON'T THINK THEY DID ANYTHING TO MY VEHICLE THE FIRST TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011463July 29, 2017
ELECTRICAL SYSTEM, STEERING
HORN QUIT WORKING, ONLY WORKS WHEN THE WHEEL IS TURNED TO THE LEFT, FUSES ARE GOOD AND SO ARE THE RELAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011185July 28, 2017
STRUCTURE:BODY, SUSPENSION
MY FRAME IS RUSTED REALLY BAD AND MY FRONT MOTOR MONT IS RUSTED AWAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011243July 28, 2017
FUEL/PROPULSION SYSTEM
DRIVING AT 30 MPH WHEN VEHICLES ENGINE TRIED TO STALL , PUMPING THE ACCELERATOR I KEEP VEHICLE MOVING BUT RAN VERY POORLY GOT IT HOME AND CALLED DEALERSHIP TO GET APPOINTMENT. THIS A VERY DANGEROUS FOR IF WAS IN A INTERSECTION THERE COULD HAVE BEEN A ACCIDENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011306July 28, 2017
SUSPENSION
THERE IS A RECALL CAN'T GET MY TOYATO DEALERSHIP TO FIX THE RECALL GAVE THEM A COPY OF RECALL PAPER THAT I GOT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010947July 27, 2017
FUEL/PROPULSION SYSTEM, POWER TRAIN
CHECK ENGINE LIGHT ON, TRAC OFF LIGHT ON, ENGINE POWER WEAK CHECK ENGINE CODE- P2441. THIS HAS BEEN A COMMON ISSUE WITH TOYOTA SUVS, AND TRUCKS! CAR IS PUT INTO LIMP MODE. EXTENDED WARRANTY ON TUNDRA WITH SAME PART PROBLEM. NOT TACOMA. SHAMEFUL AND DANGEROUS FOR TACOMA OWNERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010964July 27, 2017
STRUCTURE:BODY
FRAME OF VEHICLE HAS CORRODED AWAY CAUSING FUEL TANK TO FALL OFF. THIS HAPPENED AS I PULLED INTO PLACE OF EMPLOYMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010699July 26, 2017
POWER TRAIN, SUSPENSION
RECEIVED RECALL NOTICE 17V285000 FOR REAR DIFFERENTIAL LEAK. I TOOK THE TRUCK TO THE DEALERSHIP WITH LESS THAN 9K MILES AND THE TRUCK HAD THE DREADED LEAK. DEALERSHIP GROUNDED THE VEHICLE. IT HAS BEEN OVER A MONTH AND 4 CHECK INS WITH THE DEALER AND NO ETA FOR FIX. CALLED CUSTOMER SERVICE AND THEY CANNOT GIVE A TIME FOR A FIX. THEY HAVE PROVIDED A RENTAL VEHICLE, FIRST A DODGE TRUCK SINCE I HAD OBLIGATIONS, THEY PROVIDED THAT FOR 2 WEEKS THEN REQUESTED I GET A CAR. I AGREED BUT NOW IT IS TIME FOR VACATION AND NEED A TRUCK AGAIN. CALLED CUSTOMER SERVICE TO EXPLAIN FRUSTRATION WITH DELAY THE GAVE ME A CASE NUMBER 1707241363 AND STATED SINCE I WAS REQUESTING AN IMMEDIATE FIX OR FOR THEM TO PURCHASE A CASE MANAGER WOULD HAVE TO CALL ME WITHIN 24 HOURS. CASE MANAGER DID NOT CALL WITHIN 24 HOURS BUT DID RECEIVE A CALL FROM THE DEALERSHIP THAT ENTERPRISE HAD NO TRUCKS AT THIS TIME BUT AS SOON AS ONE WAS AVAILABLE THEY WOULD PROVIDE ME WITH A TRUCK. I CALLED BACK TO CUSTOMER SERVICE AND WAS CONNECTED TO CASE MANAGER [XXX] WHO SAID, "DID THE DEALERSHIP CALL YOU? " I EXPLAINED YES BUT THERE MUST BE SOME CONFUSION. I WANT MY TRUCK BACK FIXED OR FOR THEM TO PURCHASE TRUCK BACK. SHE GOT VERY LOUD AND UNPROFESSIONAL AND STATED. " IT IS A RECALL AND WE ARE ONLY PROVIDING LOANERS AND NO BUYBACKS". THIS HAS MADE THE SITUATION WORSE AND I EXPLAINED THAT THERE ARE OTHER ISSUES THAT HAVE BEEN REPORTED TO THE DEALER AS WELL SUCH AS TRANSMISSION NOT GOING INTO GEAR AND SQUEAKY LEAF SPRINGS. I LET THEM KNOW THAT I THOUGHT TOYOTA WOULD HAVE HAD A BETTER PLAN IN PLACE TO HAVE THE PARTS AVAILABLE AND THE LENGTH OF WAIT TIME IS UNACCEPTABLE. PERHAPS A CLASS ACTION LAW SUIT NEEDS TO START NOW. I HAD TO ASK 4 TIMES FOR HER MANAGERS NAME AND SHE FINALLY SAID SHE WOULD CALL ME WITHIN 1 BUSINESS DAY AND HER NAME IS [XXX]. THIS IS MY FIRST NEW VEHICLE FOR ME AND NOT A GOOD FEELING. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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