Toyota Sienna Complaints (2001)

180 consumer complaints on file.

#10130633July 29, 2005
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM:STARTER ASSEMBLY, LATCHES/LOCKS/LINKAGES:DOORS:LATCH, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, SEAT BELTS
WE OWN A 2001 TOYOTA SIENNA VAN, WE PURCHASED IT IN 2001 BUT IT WAS USED WITH 18,000 MILES ON IT. SINCE PURCHASING THE VEHICLE, SEVERAL THINGS HAVE GONE WRONG. #1- PASSENGER SIDE POWER WINDOW HAD A DEFECTIVE MOTOR AND WOULD NOT GO BACK UP. TOOK IT TO THE DEALER WHO SAID IT WAS NOT COVERED UNDER WARRANTY, SO WE HAD TO PAY OUT OF POCKET FOR THAT REPAIR. #2- DRIVER'S SIDE SLIDING DOOR WOULD NOT LATCH SHUT. THE BUTTON GOT STUCK FROM THE INSIDE WHICH PREVENTED THE DOOR FROM LATCHING SHUT. THIS HAD HAPPENED MANY TIMES BEFORE BUT WE WERE ABLE TO GET THE BUTTON POPPED OUT AND THE DOOR WOULD SHUT. BUT ON ONE OCCASION THE BUTTON POPPED OUT AND THE DOOR STILL WOULD NOT SHUT. WE HAD TO DRIVE HOME HOLDING THE DOOR SHUT THE ENTIRE WAY! OF COURSE, THIS IS A HUGE SAFETY ISSUE WITH OUR 2 YOUNG CHILDREN IN THE CAR. THE PROBLEM WAS FIXED AT THE DEALER (AGAIN NOT UNDER WARRANTY), BUT THE DOOR STILL CAN NOT BE OPENED FROM THE INSIDE, OR THE BUTTON GETS STUCK IN. #3- CHECK ENGINE LIGHT CAME ON AND A DIAGNOSTIC TEST REVEALED THE FOLLOWING PROBLEMS- IDLE AIR CONTROL, BANK 1 SENSOR (MOST LIKELY OXYGEN SENSOR), LEAKY CHARCOAL CANISTER. WE FIXED THE IDLE AIR CONTROL SINCE THAT WAS CAUSING THE VAN TO NOT START AND STALL. THIS REPAIR WAS ALMOST $700, AND NOT COVERED UNDER WARRANTY BECAUSE WE HAD GONE OVER 36,000 MILES. WE DID NOT FIX THE OTHER TWO PROBLEMS LAST MONTH DUE TO COST. THE VAN OVERHEATS AND CAN NOT BE DRIVEN. WE WROTE A LETTER TO TOYOTA AND TALKED TO THEM VIA PHONE. THEY TOLD US THERE IS NOTHING THEY CAN DO BECAUSE OUR VAN IS NOT A LEGAL US VAN- IT IS WAS BUILT IN CANADA. WE BOUGHT IT AT A TOYOTA DEALER IN ROCHESTER, NY AND WERE NEVER TOLD IT WAS CANADIAN. WE WERE ALSO TOLD THAT NO WARRANTY WOULD EVER BE COVERED IN THE US BECAUSE IT IS CANADIAN. CARFAX.COM SAYS IT WAS BUILT IN THE UNITED STATES HOWEVER. WE TRIED TO GO THE ROUTE OF THE LEMON LAW, BUT COULD NOT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116652April 9, 2005
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
I WAS LOCKED INSIDE MY 2001 TOYOTA SIENNA CE VAN AND COULDN'T GET OUT FOR 3-4 MINUTES. I HAD BEEN DRIVING FOR 6-8 MINUTES AND PARKED IN A PARKING LOT TO GO INTO A STORE. I TURNED THE ENGINE OFF AND TRIED ALL THE FOLLOWING:*AK 1. ALL DOOR HANDLES 2. THE "KEYLESS" KEY FOB 3. THE BUTTON ON THE DRIVER'S SIDE ARM REST IN THE DOOR WHICH ENABLES/DISABLES THE DOOR LOCKS AT EACH DOOR 4. THE POWER WINDOW ON THE DRIVER'S SIDE ONLY AFTER PRESSING ALL THESE BUTTONS NUMEROUS TIMES DID THE DOORS FINALLY "WAKE UP" AND UNLOCK. I SUSPECT THE PROBLEM HAS SOMETHING TO DO WITH THE ELECTRICAL SYSTEM, SPECIFICALLY THE 50-MONTH OLD BATTERY. BUT EVEN IF THE BATTERY IS LOW ON POWER, WHY SHOULD THE DOOR LOCKS BE INOPERABLE? SHOULD THE LOCKS AUTOMATICALLY REVERT TO THE OPEN POSITION IF THERE IS INSUFFICIENT ELECTRICAL POWER?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110763February 18, 2005
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
PASSENGER FRONT POWER WINDOW MOTOR ASSEMBLY FAILURE CAUSING INABILITY OF WINDOW TO GO UP.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10092130February 7, 2005
ENGINE AND ENGINE COOLING
CONSUMER STATED ENGINE SENSOR LIGHT CONTINUED TO COME ON. CONSUMER WAS CONCERNED THAT ENGINE WILL FAIL WHILE DRIVING. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102378December 8, 2004
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
I OWNED A 2001 TOYOTA SIENNA LE THAT I BOUGHT USE IN APRIL 2004. THREE WEEKS AGO, AS I WAS DRIVING ON AN EXPRESSWAY AT A SPEED OF 55 MPH, MY HOOD JUST POPPED OPENED AND HIT MY WINDSHIELD WITH A FORCE OF DYNAMITE. LUCKILY I DIDNT GET PANIC AND LOOKED THROUGH THE CLEARANCE AT THE BOTTOM OF THE ARCHED HOOD AND SLOWLY STOPPED THE VEHICLE ON THE SIDE OF THE ROAD. NOBODY GOT HURT. WHEN I TOOK MY VEHICLE TO THIS DEALER, THEY FOUND THE SECONDARY HOOD LATCH WAS FAULTY AND WAS LEFT OPENED THAT SUPPOSED TO PREVENT THE HOOD TO COME LOOSE IN CASE SOMEONE LIFT THE HOOD OPENER FROM INSIDE BY MISTAKE. (THERE IS A TENSION SPRING IN LATCH MECHANISM THAT KEEPS THE HOOK ENGAGED TO KEEP THE HOOD FROM FREEING WAS NOT STRONG ENOUGH) I ASKED THE DEALER IF THIS FAULTY LATCH WOULD BE COVERED UNDER TOYOTA SAFETY PROGRAM BUT WAS REFUSED AND PAID FOR IT OUT OF MY POCKET. I HAVE INFORM TOYOTA ABOUT THIS INCIDENT AS WELL AS TO ADVISE TO TAKE IT SERIOUSLY AND AT LEAST PAY FOR MY REPAIR COST OF THE LATCH AND OTHER DAMAGES DONE TO MY CAR DUE TO THIS INCIDENT. I COULD HAVE LOST CONTROL OF MY VEHICLE AND HAD RUN INTO SOMEONE ELSE. I AM IN MECHANICAL ENGINEERING PROFESSION AND WOULD SUGGEST TAKING A DEEPER LOOK INTO THIS PROBLEM SINCE I KNOW ANOTHER PERSON WHO HAD IDENTICAL PROBLEM WITH THE SAME MODEL YEAR. BUT TOYOTA CORPORATION, AFTER WRITING THEM TWICE INSISTS THEIR VEHICLES HAVE NO PROBLEM. MAY BE OTHER PEOPLE DOESNT WANT TO TAKE TIME TO WRITE WHAT THEY HAVE FACED. BUT TWO SIMILAR INCIDENTS CANNOT BE A CO-INCIDENT. I WANT THIS REPORT TO BE KNOWN TO OTHER 2001-TOYOTA SIENNA OWNERS SO THEY BECOME AWARE OF THIS SEEMINGLY SMALL UN- REPORTED BUT DEADLY PROBLEM THANKS SYED N MASOOD. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10094982October 4, 2004
SEAT BELTS:FRONT:RETRACTOR
THE FRONT PASSENGER SIDE SEAT BELT RETRACTOR WOULD NOT RETRACT. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091674September 8, 2004
VEHICLE SPEED CONTROL
VEHICLE SURGED BACKWARDS AT HIGH SPEED WHEN BACKING OUT OF A PARKING SPACE.*MR *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090262August 27, 2004
STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM
COMPLAINT REGARDING THE 2001 TOYOTA SIENNA DRIVER'S SIDE DOOR CONTINUOUSLY OPENS AND CLOSES.*MR THE ONLY WAY TO STOP THE DOOR WAS TO DISENGAGE THE POWER AND CLOSE IT MANUALLY. THE DEALER DETERMINED THAT THE MOTOR THAT OPERATES THE POWER DOOR AND THE ECU NEEDED TO BE REPLACED AT A COST OF $1939. THE MANUFACTURER HAS AGREED TO ASSIST WITH THE COST OF THE REPAIR, HOWEVER THE CONSUMER'S PORTION IS STILL QUIT COSTLY. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10089805August 26, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
CONSUMER WAS DRIVING AND FELL ASLEEP.. AFTER WAKING UP THE VEHICLE WAS IN A DITCH, AND ALL THE OCCUPANTS WERE ASLEEP IN THE VEHICLE. THE EXHAUST SYSTEM WAS TO BE INSPECTED.*AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10086567August 10, 2004
FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY:FILLING/CHARGING, FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY:PRESSURE RELIEF DEVICES
I HAVE A 2001 TOYOTA SIENNA.. HAVING PROBLEMS WITH EVAP CONTROL SYSTEM. I CANNOT FILL UP THE GAS TANK CONTINOUSLY.. STOPS EVERY FEW SECONDS... SOMETIMES SPILLING GASOLINE..(STARTED AT ABOUT 46,000 MILES).. I PAID $98 DOLLARS TO A LOCAL TOYOTAL SERVICE CENTER TO HAVE IT CHECK. THEY SAID, MY VAN HAS A PROBLEM WITH THE "CHARCOAL CANNISTER" AND WOULD COST ME $500.00 DOLLARS TO REPLACE... I CALLED TOYOTA CUSTOMER SERVICE TO FIND OUT IF THEY WILL COVER THE COST OF THE REPLACEMENT SINCE THEY HAVE A SETTLEMENT ISSUE WITH EPA REGARDING THESE KIND OF PROBLEMS. I UNDERSTAND THEY HAVE A $20 MILLION DOLLAR SETTLEMENT W/ EPA FOR THESE KINDS OF VIOLATIONS.. BUT THEY COVER VEHICLES MANUFACTURED UP TO 1998 ONLY. THEY HAVE EXTENDED THE WARRANTIES FOR THESE VEHICLES TO 14 YEARS OR 150,000 MILES... IF THEY ARE COVERING VEHICLES MUCH OLDER THAN MINE, I THINK THAT THE WARRANTY FOR MY VEHICLE SHOULD ALSO BE EXTENDED BECAUSE IT HAS A PROBLEM RELATING TO THE EMISSIONS. ALSO, $500 DOLLARS IS TOO MUCH FOR A CHARCOAL CANNISTER REPLACEMENT.. I WOULD APPRECIATE IT VERY MUCH IF YOU CAN GET THIS ISSUE RESOLVE WITH TOYOTA. THEY CAN ALWAYS GET THE $500 FROM THE $20 MILLION SETTLEMENT THEY HAD AGREED W/ EPA. THANK YOU VERY MUCH, ESTEBAN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082442July 22, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THERE ARE 2 POTENTIALLY SERIOUS PROBLEMS THAT THIS VEHICLE HAS, WHICH APPEAR TO BE COMMON, BASED ON COMMENTS FROM 2 OTHER FAMILIES WE KNOW WITH THE SAME PROBLEMS IN THE SAME VEHICLE, A 2001 TOYOTA SIENNA. THE LOCK BUTTON ON THE REAR VAN DOOR GETS STUCK AND APPARENTLY THE ONLY WAY TO FIX IT IS TO BANG ON THE HANDLE UNTIL IT POPS BACK OPEN. WHEN IN THIS POSITION THE DOOR CANNOT BE CLOSED. THE OTHER IS WITH THE IGNITION LOCK; IT STICKS AND LOCKS EVEN AFTER THE WHEEL MAY BE DISENGAGED; THIS LEADS TO A POSSIBILITY OF BEING STRANDED, OR WORSE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082210July 19, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN I GOT HOME PUT VEHICLE IN PARK EXITED VEHICLE WITH IT STILL RUNNING. VEHICLE JUMPED INTO GEAR HIT MY GARAGE CAUSING DAMAGE TO GARAGE. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10079391June 16, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
WHILE DRIVING DRIVER'S DOOR OPENED AND CLOSED ON ITS OWN. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE COMPUTER NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10075432June 15, 2004
ELECTRICAL SYSTEM
VSC AND ENGINE CHECK LIGHT CAME ON. WHEN I BROUGHT TO DEALER. THEY TOLD ME GAS CAP WAS NOT ON TIGHT. I THOUGHT THAT WAS AN INCORRECT DIAGNOSIS SINCE THE CAP WAS ON AND I HAD BEEN FILLING MY GAS FOR MORE THAN 3 YEARS. *AK THEY RESET THE VSC LIGHT AND GAVE ME CAR BACK AFTER CHARGING ME $98. LIGHT CAME BACK ON ONE WEEK LATER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10076104June 11, 2004
AIR BAGS:SIDE/WINDOW
RIGHT SIDE REAR WINDOW FELL OFF WHILE DRIVING AT 30 MPH. CONSUMER WILL SEND A PICTURE. DEALER NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10075074June 9, 2004
ELECTRICAL SYSTEM
1. ELECTRIC SLIDING DOOR OPENS WHILE DRIVING. INTERIOR LIGHTS WON'T SHUT OFF WHILE DRIVING. CHECK ENGINE LIGHT STAYS ON. 2. DRIVER DISTRACTION. 3. TOYOTA "RESETS THE BRAIN" BUT IT IS JUST A MATTER OF TIME BEFORE IT FAILS AGAIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074609June 1, 2004
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
1)REAR HATCH DOOR LATCH BROKEN.2) CAN NOT OPEN REAR HATCH DOOR.3) REPLACED REAR HATCH DOOR LATCH.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067501May 20, 2004
VEHICLE SPEED CONTROL:CRUISE CONTROL
THE CRUISE CONTROL LEVER IS LOCATED IN AN AREA THAT WHEN THE DRIVER TURNED THE STEERING WHEEL THE CRUISE CONTROL IS ENGAGED AND , RESULTED IN SUDDEN ACCELERATION. *AK THE CONSUMER INDICATED THE PROBLEM OCCURRED ON A CONSISTENT BASIS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10066182April 14, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
CAR ROLLED UPHILL WHILE IN NEUTRAL INTO THE GARAGE FROM THE DRIVEWAY. I INJURED MY L KNEE AS I WAS TRYING TO GET BACK IN THE CAR TO STOP IT BY BEING PINNED BY THE DRIVERS DOOR AS IT HIT A STEEL SUPPORT POST IN THE GARAGE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10066069April 13, 2004
FUEL SYSTEM, OTHER
FAILURE CODE P1155 "AIR FUEL SENSOR FAILURE" AT 40K MILES $282.00 FOR JUST THE SENSOR. THE VEHICLE IS LESS THAN 3 YEARS OLD NO HELP OFFERED FROM THE DEALER WITH COST OF REPAIR. FROM MY RESEARCH ON VARIOUS BULLITENS, I FIND THAT TOYOTA HAS HAD NUMEROUS PROBLEMS WITH THIER SENSORS. THE PART NUMBER OF MY FAULTY PART 89467-41040. I OWN TWO 2001 TOYOTA VEHICLES AND ALL SERVICE OIL CHANGES PROVIDED AT DEALER SHIPS. I HAD TWO GM'S AND BECAUSE I HAD MY SERVICE PROVIDED AT THE DEALER THEY TOOK CARE OF THINGS LIKE THIS OUT TO 50K MILES. ATTITUDE LIKE THIS WILL PUSH ME BACK TO GM NEXT TIME. I THINK IT'S ABOUT TIME TO SWAP BACK BECAUSE I AM UPSET WITH TOYOTA'S ATTITUDE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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