Toyota Sienna Complaints (2012)

247 consumer complaints on file.

#11024811September 21, 2017
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED TOYOTA PASADENA LOCATED AT 3600 E FOOTHILL BLVD, PASADENA, CA 91107 AT PHONE NUMBER (626) 795-9787 SEVERAL TIMES WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. (PARTS DISTRIBUTION DISCONNECT).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023976September 18, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS). THE PART DO TO THE REPAIR WAS UNAVAILABLE. THE CONTACT CALLED AN UNKNOWN DEALER AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT. ...UPDATED 11/15/17 *BF UPDATED 11/27/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023743September 16, 2017
AIR BAGS, UNKNOWN OR OTHER
TAKATA RECALL. I HAVE WAITED MONTHS FOR TOYOTA TO FIX THIS, WITH NO ACTION. THE RECALL FOR SIDE-PANEL SIENNA DOORS HAS ALSO NOT BEEN ADDRESSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022513September 10, 2017
STRUCTURE:BODY, SERVICE BRAKES, ENGINE
I MET AN ACCIDENT WHEN A CAR (AT SPEED AROUND 65 MPH) CROSSING THE RED LIGHT COMING FROM MY RIGHT HIT MY CAR AT MY RIGHT FRONT AND NONE OF THE SRS BAGS DID NOT DEPLOY. WE WERE 4 PASSENGERS AT THE TIME OF THE ACCIDENT AND WE ALL HAD MINOR INJURIES. ALL THE SRS BAGS FOR OTHER CAR HAS BEEN DEPLOYED THAT HIT MY CAR. I AM REALLY CONCERNED WE ALL 4 WOULD HAVE BEEN KILLED AND IT HAS BEEN CONSIDERED AS THE FATAL ACCIDENT BY POLICE REPORT.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11021760September 6, 2017
AIR BAGS
MANUFACTURER DID NOT PROCEED WITH THE RECALL YET, BEYOND REASONABLE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021062September 1, 2017
AIR BAGS, STRUCTURE:BODY
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V340000 (AIR BAGS) AND 16V858000 (STRUCTURE); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (SEEGER TOYOTA, ST, LOUIS , MO 63141, 314-453-2377) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021149September 1, 2017
AIR BAGS
TAKATA RECALL: SEPTEMBER 2017, RECALL STILL INCOMPLETE, CALLED HOTLINE, WAS TOLD NO REMEDIATION AVAILABLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021150September 1, 2017
ELECTRICAL SYSTEM
MANUFACTURER RECALL NUMBERG04 NHTSA RECALL NUMBER16V858 SEPTEMBER 2017 RECALL STILL INCOMPLETE. CALLED HOTLINE AND WAS TOLD NOTHING CAN BE DONE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020877August 31, 2017
AIR BAGS, STRUCTURE:BODY
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V006000 (AIR BAGS) AND 16V858000 (STRUCTURE). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. MOSS MOTORS (LOCATED AT 12630 MOTOR WAY, MORENO VALLEY, CA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS). PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE). UPDATED 10/26/17*LJ THE CONSUMER STATED THE AIRBAG RECALL WAS COMPLETED. UPDATED 11/2/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020427August 29, 2017
AIR BAGS
TAKATA RECALL. MY RECALL IS LISTED AS: "JAN 09,2017 MANUFACTURER RECALL NUMBERG1P NHTSA RECALL NUMBER17V006 RECALL STATUSRECALL INCOMPLETE, REMEDY NOT YET AVAILABLE". IT HAS BEEN 9 MONTHS NOW AND I'M DRIVING WITH MY KIDS IN THIS VEHICLE. I NEED TO GET THIS RECALL WORK DONE WITH NO FURTHER DELAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020118August 28, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED KENDALL TOYOTA OF FAIRBANKS AT (855) 981-5600 (LOCATED AT 1000 CADILLAC CT, FAIRBANKS AK 99701) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020208August 28, 2017
AIR BAGS, STRUCTURE:BODY
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V006000 (AIR BAGS) AND 16V858000 (STRUCTURE). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019845August 26, 2017
AIR BAGS, STRUCTURE:BODY
AUTONATION TOYOTA ARAPAHOE DEALER (HTTP://WWW.AUTONATIONTOYOTAARAPAHOE.COM) ORDERED THE PARTS NEEDED FOR THE POWER SLIDING DOOR RECALL BUT THEY REFUSED TO INSTALL THE PARTS. THE VAN HAS BEEN CONVERTED TO A REAR ENTRY WHEELCHAIR VAN - ATS ADVANTAGE REAR ENTRY LONG (86 INCH CHANNEL) HTTP://WWW.ATSMOBILITY.COM/VEHICLE-CONVERSIONS. PLEASE HELP ME UNDERSTAND WHAT NEEDS TO BE DONE TO HAVE THE PARTS INSTALLED FOR THIS RECALL ON THIS REAR ENTRY CONVERSION WHEELCHAIR VAN. I HAVE ATTACHED A COPY OF THE BUSINESS CARD FOR THE TOYOTA ASSISTANT SERVICE MANAGER, JASON VUKOV.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11018852August 22, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) HOWEVER, THE PARTS FOR THE RECALL REPAIR WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. EVERETT TOYOTA OF PARIS LOCATED AT: 3235 NE LOOP 286, PARIS, TX 75460, (903) 784-8989, WAS CONTACTED ABOUT THE ISSUE. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMED REMEDY NOT YET AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11018835August 22, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CLASSIC TOYOTA OF TYLER (1717 W SW LOOP 323, TYLER, TX 75701, (903) 303-5289) WAS CONTACTED AND NOTIFIED OF THE ISSUE. THE MANUFACTURER WAS ALSO NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11018666August 21, 2017
AIR BAGS
TAKATA RECALL - THIS IS A MODIFIED VEHICLE WITH A WHEELCHAIR RAMP. THERE IS NO WAY TO SIT ANYWHERE BUT IN THE FRONT SEATS. PASSENGER SIDE AIRBAG IS AFFECTED AND TO DATE THERE IS NO REMEDY FOR THE AIRBAG. THIS IS A DANGEROUS SITUATION IN USING THIS VEHICLE - WHEN CAN REMEDY BE AVAILABLE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015631August 16, 2017
AIR BAGS
TAKATA RECALL: YESTERDAY, AUGUST 15, 2017, I INQUIRED AT KEITH PIERSON TOYOTA ABOUT THE AIRBAG RECALL. I WAS TOLD BY MICHAEL MORSE OF THE SERVICE DEPARTMENT THAT THE PART FOR MY RECALL IS NOT AVAILABLE AND IS STILL BEING MANUFACTURED BY TAKATA. THIS RESPONSE IS NOT ACCEPTABLE FROM TAKATA AND TOYOTA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015807August 16, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED PUENTE HILLS TOYOTA (17070 GALE AVE, HACIENDA HEIGHTS, CA 91745, (877) 692-4047) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WERE NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015812August 16, 2017
STRUCTURE:BODY, ELECTRICAL SYSTEM
DRIVERS SIDE SLIDING DOOR OPENED WHILE CAR WAS IN DRIVE AND MOVING. PASSENGER HAD TO MANUALLY CLOSE DOOR. AFTER PUSHING DOOR CLOSED, IT WILL NOT OPEN OR CLOSE MANUALLY NOR ELECTRONICALLY AND THE CABLE IS FRAYED AND BROKEN FREE FROM THE FRONT ANCHOR AND IS HANGING FROM THE VEHICLE. THIS OCCURRED TURNING INTO A PARKING LOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013832August 8, 2017
ELECTRICAL SYSTEM
THE SUNROOF GETS STUCK IN THE OPEN POSITION; IT WILL NOT CLOSE, BOTH WHEN THE CAR IS MOVING OR STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Toyota Sienna