Toyota Sienna Complaints (2025)

268 consumer complaints on file.

#11695761October 27, 2025
LANE DEPARTURE: BLIND SPOT DETECTION, UNKNOWN OR OTHER
The blind spot warning only shows the flashing light in the side mirror but does not make an audible warning sound.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11695241October 23, 2025
SEATS
The contact owns a 2025 Toyota Sienna. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693424October 14, 2025
VISIBILITY/WIPER
After very minor rainfall, my rear backup camera was not usable as water was dripping off of the edge of the door handle trim and it was getting on the lens. This is a complete design problem as there should be a drip edge. You made it very difficult to properly pull up at a gas station pump and I was unable to get close to the pump because of how the lens was obscured by the water drops.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692834October 11, 2025
VISIBILITY/WIPER
Outer rear-view mirror on the driver side exhibits a vibration/shaking of the image. It is obvious and continuous vibration is observed typically on highway speeds of approximately 60mph or higher and lower speeds it is evident driving over slight bumps, concrete/asphalt road surfaces or bridges. Looking at the shaking image cause dizziness and it is even worse in night time with headlights from vehicles coming behind. It is annoyance to the point that makes you feel not to use the rear-view which can potentially put the vehicle and others in danger. Passenger side doesn't vibrate and makes it easy to notice the issue. Dealer inspected the mirror and said manufacturing issue and replaced it under warranty with no success is fixing underlying vibration issue. On the second visit, dealer denies the problem and says the mirror is replaced and operates according to toyota specification (it feels to us they do not care about the functionality). According to dealer they will do anything further only if Toyota release a TSB on this particular issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692356October 9, 2025
VISIBILITY:SUN/MOON ROOF ASSEMBLY
The contact owns a 2025 Toyota Sienna. The contact stated while driving 65 MPH, the sunroof glass shattered. There was no warning light illuminated. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact was informed that the VIN was not under recall. The manufacturer was not notified of the failure. The approximate failure mileage was 275.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692369October 9, 2025
VISIBILITY/WIPER
The drivers side exterior mirror shakes. This occurs during all driving, most notably over bumpy roads and at highway speeds. The passenger side mirror does not have this problem. Because of the shaking, it is distracting when driving as it appears there is movement in the mirror. Additionally, it causes a distortion from the constant movement. The vehicle was purchased in June 2025 and has occurred since day 1. The vehicle was in the dealer on 9/30/25 and noted the issue, stating there is nothing physically wrong with the mirror but did agree with the assessment. They said this is common on vehicles (they see the complaint a lot) but Toyota has not acknowledged it so there is no fix and appears to be a manufacturing defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691761October 7, 2025
SERVICE BRAKES
When i am driving from high speed and trying to use my brakes, the whole rear car will start shaking around 48/45 miles per hour , I can hear our car seat from our baby how it makes vibrating noises and i can see my both door mirrors they're shaking too, and when it drops to 40mil per hour the shaking goes away. Went to the local Toyota dealer 3 times and they're saying that's normal. Very disappointed with a brand new car. We have another new car and doesn't do that for sure... Called Toyota national, open a case and they're saying, mechanic can't find anything wrong. They should drive this car for a longer distance and they will know for sure what I am talking about.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689178September 23, 2025
STRUCTURE:BODY:HATCHBACK/LIFTGATE
The contact owns a 2025 Toyota Sienna Hybrid. The contact stated that the rear liftgate appeared to show a design flaw, and the left and right sides of the liftgate appeared to be misaligned. The contact stated that the liftgate door was difficult to open manually or electronically. Several dealers were made aware of the failure on several occasions, but were not offered any assistance. The vehicle was taken to an independent mechanic who acknowledged the failure. The independent mechanic stated that the entire back panel was warped and that the door hinges were misaligned. The manufacturer was notified of the failure on three separate occasions but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 10,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11688111September 18, 2025
SEAT BELTS, SEATS
Driver side passenger 2 nd row seat belt stopped working. Won't clip as needed leaving us unable to use seat. This is a safety issue as we are not able to use the seat as needed as one is not able to strap in. This triggers the sensor and this a driving violation. Problem has been reported. Vehicle has been reported and still pending to be replaced. Unkown when issue can be resolved. Passenger seat on the second row was stuck upon purchase. Dealer made aware. they claimed a sock was stuck on railing which was not possible as issue was reported before they could schedule for vehicle to be inspected. Such sock did not exist when incident was reported. Sock was not purchased until day before taking vehicle to schedule appointment. Tension is still there but agency said it is working properly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11685450September 6, 2025
VISIBILITY/WIPER
The driver side mirror vibrates at highway speed enough as to make it useless to observe cars behind you. Moving the mirror around does not help.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683212August 26, 2025
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
Wobbling vibration on exterior mirror, driver side. It looks like incoming vehicles shake sideways. This happens on any bumpy road and it is easier to observe at highway speeds. Also, every time I close the door, mirror shakes as it its loosely attached. Driverside mirror has too much play and shakes. There is no issue with play and shakes with passenger side mirror. Purchased on [XXX] Vehicle is available for inspection. The distorted image resulting from mirror wobbling affects driver's awareness of surroundings, visibility gets worse at nights/rain due to blurred lights. This can lead to an accident. My intuition when I first noticed was going to be a cold break, but I realized that it was the mirror wobbling causing it. The car coming behind was far enough and I was able to react. Summary of actions and requests to Toyota: I went to my dealership Crestmont Toyota, Pompton Plains, NJ and they have confirmed the play and wobble issue, however, they said it's the same thing with other 3 Sienna's they had on LOT. Dealership informed that this is how its manufactured and they can't do anything until TOYOTA issues a recall for this problem. First occurrence: Day one, driving back from the dealership. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680131August 12, 2025
UNKNOWN OR OTHER
Trunk hatch knocked out of alignment. The dealership said it is because the door was closed when something was in the way. If there was really something in the way it should've been picked up by the sensors.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679544August 9, 2025
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
Driver side wing mirror vibrates at low speeds and worsens at highway speeds greatly affecting rear visibility. Passenger side has no vibration but drivers side is so severe it's difficult to make out anything in the mirror image.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675915July 24, 2025
SEATS
The seats in the car squeak and shake when passengers are not in them.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11673111July 13, 2025
UNKNOWN OR OTHER
Moonroof on my new 2025 toyota sienna has water leaking in. I've brought it to the dealership to try to resolve this. They said they fixed it. But I've just got a carwash and I still water leaking in. I have video of this. It shouldn't leak or be design to leak like the dealer said.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670649July 1, 2025
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
Driver side mirror is loose and is vibrating even at normal/slow speeds
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669785June 27, 2025
SEATS
I have a 2025 toyota sienna and the 3rd row seats is not locking when in the fold down position. While driving the 3rd row seats go from the stowed position into the seating position making loud noise.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668664June 23, 2025
UNKNOWN OR OTHER
I bought this vehicle brand new. I quickly realized that both rollers on the sliding doors were causing excessive noise, which I found out that many other owners have complained as well, when closing & opening. This is because of a poor assembly from Toyota as the rollers are not machined prefect painted & are either oversprayed or less sprayed causing gaps on the rollers. These gaps or uneven paints causes excessive noise when rollers are moved on their track. There are several new Sienna owners who are waiting to have this issue fixed as the parts are backordered. I had to make total of 4 trips to my local dealership to have the issue fixed. I can still hear a little bit of over excessive noise from one of the sliding doors. Toyota should immediately recall all the affected vehicle and have this issue fixed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668669June 23, 2025
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
I bought this van brand new. I quickly realized that the reverse camera view has some issues. I believe images are not clean and sharp, as it is supposed to, and has unreasonable amount of distortions. Cleaning the camera from outside didn't do anything. I also noticed that the bottom part of center blue alignment line is little bit to the right and not align with the top. I checked online and it appears that other owners are also suffering from this same issue. Toyota should recall all affected vehicle and fixed this issue as soon as possible as this is a major safety issue when backing up!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657057April 27, 2025
STEERING, WHEELS
Purchased a **2025 Sienna XSE** with severe alignment issues since new. After **two failed repair attempts** at Fort Bend Toyota, the steering is now worse, and they damaged my wheel without offering solutions. This is a **safety hazard**—the car drifts dangerously at slow and highway speeds. The dealership dismissed my concerns, forcing me to escalate to **NHTSA** and **Toyota Corporate**. Avoid for serious mechanical issues—safety clearly isn’t their priority.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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