Toyota Sienna Complaints (2025)

268 consumer complaints on file.

#11706523December 22, 2025
SEATS
The contact owns a 2025 Toyota Sienna. The contact had received a recall letter from the manufacturer for NHTSA Campaign Number: 25V668000 (Seats). The contact called the local dealer and was informed that the remedy was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706327December 20, 2025
UNKNOWN OR OTHER
The manufacturer has issued a 'Do Not Occupy' warning for the second row of my 2025 Sienna (Recall 25V668). As this is a family minivan, the vehicle is now unsafe for its intended purpose. No remedy is available, and Toyota has provided no timeline for repair. I am seeking a buyback due to indefinite safety impairment.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706057December 19, 2025
SEATS
I have 2 babies that HAVE to sit in the 2nd row! I need the Remedy fixed ASAP!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706156December 19, 2025
SEATS
The contact owns a 2025 Toyota Sienna. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats); however, parts to do the recall repair were not yet available. The local dealer was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705886December 18, 2025
SEATS
The contact owns a 2025 Toyota Sienna. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats); however, the part to do the recall repair was not yet available. The manufacturer was contacted, and the contact was informed that parts were not yet available for the recall repair. The contact was informed that there was no timeline for parts availability. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705574December 17, 2025
SEATS
The contact owns a 2025 Toyota Sienna. The contact received notification of NHTSA Campaign Number: 25V668000 (SEATS). However, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and informed the contact not to use the second-row seats. The contact stated that due to the recall, the car seat for the newborn had to be placed on the rear seat. The contact believed that the temporary solution offered by the manufacturer was not suitable, since the contact also owns a big dog. The dealer stated that a rental vehicle would be provided once the remedy was available. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705577December 17, 2025
SEATS
The contact owns a 2025 Toyota Sienna. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats). The contact called the local dealer and the manufacturer for updates on parts availability and was advised by the dealer and the manufacturer that the remedy was still being developed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705615December 17, 2025
SEATS
My vehicle is subject to an active safety recall involving the second-row seat rail welds. According to the manufacturer’s official recall notice, the remedy is not yet available and there are current usage restrictions advising that no occupants should sit in the second-row seats and that no child restraints should be used in those seats until the repair is completed. This condition creates a safety risk because the second-row seating positions cannot be safely used, which limits passenger seating and prevents proper use of child safety seats. The manufacturer has confirmed that the recall remains in interim status and that no repair or alternative remedy is currently available. The issue has been confirmed by the manufacturer through an official safety recall. No warning lamps or messages appeared prior to this issue, as it was identified through the recall process rather than a vehicle malfunction during operation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705668December 17, 2025
SEATS
There is a recall from October 5 2025 regarding second row seats that are mounted on seat rails that may have been improperly welded. They recommend not to have anyone sit in that row or use child restraints. How is there no remedy at this time?? Who can have their passengers sit in the third row and avoid sitting at the second row. This is negligence from Toyota and should have a remedy right away. We bought this car in March 2025 and have been driving our two boys around for several months until being notified of this recall! How can you expect someone not to use the second row seats for months without an answer particularly a minivan.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705734December 17, 2025
SEATS
Vehicle: 2025 Toyota Sienna Issue Type: Safety Recall / Inadequate Manufacturer Remedy Location: California Complaint: Toyota has issued a safety recall for my 2025 Toyota Sienna due to improperly welded second-row seat rails. Toyota and the dealership have instructed us not to use the second-row seats because of potential safety risks in a crash. At this time, Toyota has no remediation or repair timeline, making the vehicle unsafe and unusable for its intended purpose as a family minivan. Toyota is offering a rental reimbursement cap of $42 per day, which in California only covers a compact or small sedan. This does not provide a comparable or safe alternative vehicle for a family that requires second-row seating. As a result, we are unable to safely transport our family while Toyota delays a repair. Dealerships in our area do not have loaner vehicles and rely on third-party rental agencies (Enterprise). Toyota has stated they will not cover the cost of a vehicle comparable in size or seating capacity, placing the financial burden on the consumer despite the vehicle being subject to a safety recall. This situation effectively leaves us without a safe vehicle, despite owning a new car under warranty, due to: •A known safety defect •Explicit guidance not to use key seating •No available repair •Inadequate manufacturer accommodation I am requesting NHTSA review Toyota’s handling of this recall, including whether the rental accommodation offered meets reasonable safety and usability expectations for affected families.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705333December 16, 2025
SEATS
The contact owns a 2025 Toyota Sienna Hybrid. The contact had received a recall notice for NHTSA Campaign Number: 25V668000 (Seats); however, the part to do the recall repair was not yet available. The contact stated that the use of the second row seats was essential to secure the car seats of her children. The contact stated that the local dealer and the manufacturer were contacted and was advised that the recall remedy was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705342December 16, 2025
SEATS
The contact owns a 2025 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705349December 16, 2025
SEATS
The contact owns a 2025 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: 25V668000(Seats); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705371December 16, 2025
SEATS
Second row seats are recalled in Sienna because of faulty welds on rails. Both the dealership and Toyota Brand Engagement Center have not been able to help us. It had been 2.5 months and there is no fix. Why is Toyota putting their manufacturing mistakes on their customers? The car is essentially not functional because we need the second row to fully fit our family in the car. Toyota mailed a recall notice for the first time and it was received yesterday (2.5 months post recall). Toyota should have mailed this notice as soon as the recall was issued.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705404December 16, 2025
SEATS
Toyota has issued a recall 25V-668 that affects the second row seat rails and suspect welding of them. The defect involves the seat rail assemblies, which may not be properly welded and could allow the second-row seats to detach or move unexpectedly, particularly during a crash or sudden stop. This presents a safety risk to vehicle occupants. Toyota has recommended no one sit in or use a child restraint in the second-row seats while the vehicle is moving until the remedy is performed on the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705046December 15, 2025
SEATS
My 2025 Toyota Sienna is subject to Safety Recall 25TA12 for improperly welded second-row seat rails that may fail and provide inadequate occupant protection in a crash. This is a serious safety defect involving the seats used by my children. The recall was issued on October 7, 2025. More than 60 days have passed and Toyota has not provided an available remedy or repair. Multiple dealerships have confirmed that no parts or repair procedure are available. Toyota Corporate initially stated they would locate or authorize a temporary replacement vehicle within 24 hours but failed to follow up. I was later told Toyota Corporate cannot provide or reimburse alternative transportation, leaving me without a safe way to transport my children. The vehicle cannot be safely used as intended while the recall remains open, and the manufacturer has not provided a remedy or safe accommodation. I am submitting this complaint due to the unreasonable delay in providing a safety recall fix and lack of transportation alternatives.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705049December 15, 2025
SEATS
Toyota issued a safety recall on my Toyota Sienna advising not to use the middle-row seats due to weld failures in high-speed crashes. Toyota has no repair remedy, no loaner vehicles, no rental assistance, and no replacement option. I have young children and cannot safely use the vehicle for its intended purpose. Toyota is leaving families without safe transportation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705115December 15, 2025
SEATS
The contact owns a 2025 Toyota Sienna. The contact received notification of NHTSA Campaign Number 25V668000 (Seats); however, parts to do the recall repair were not yet available. The vehicle was taken to the dealer but was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time to complete the recall repair. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705117December 15, 2025
SEATS
The contact owns a 2025 Toyota Sienna. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats), and the vehicle was taken to the dealer for the recall repair; however, the part to do the recall repair was not yet available. The contact stated that the vehicle had been with the dealer since October 9, 2025. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was contacted several times and was made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705118December 15, 2025
SEATS
The contact owns a 2025 Toyota Sienna. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats). The contact had been in contact with a local dealer and was advised that the part was not yet available for the recall repair. The contact had called the manufacturer and was informed that the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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