Toyota Prius Complaints (2010)

2,829 consumer complaints on file.

#10915442October 12, 2016
UNKNOWN OR OTHER
TIRE LIGHT KEEPS COMING ON. THIRD TIME. THERE IS NO PROBLEM WITH MY TIRES. STARTED THIS SUMMER AND CONTINUES TODAY. I AM TAKING MY VEHICLE INTO A TOYOTA DEALER FOR THE SECOND TIME FOR THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915580October 12, 2016
ENGINE
EXCESSIVE OIL CONSUMPTION. THE CAR IS CONSUMING 1 QUART OF OIL EVERY 1,200 MILES AND HAS FAILED AN OIL CONSUMPTION TEST PERFORMED BY THE DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915660October 12, 2016
ELECTRICAL SYSTEM
MY LOW BEAM HEADLIGHTS BECAME NOTICEABLY MORE DIM -- DANGEROUSLY SO AS I BEGAN TO NEED TO USE HIGH BEAMS TO SEE ANYTHING BEYOND 30' IN FRONT OF ME. THIS BEGAN IN 2012. THEN MY LOW BEAM LIGHTS BEGAN TO GO OUT -- ONE SIDE, THEN THE OTHER. WE REPLACED THEM OURSELVES WITH HIGH QUALITY REPLACEMENTS (AFTER WE FOUND OUT IT WOULD COST OVER $200 FOR LABOR AND HEADLAMP AT OUR DEALER). WE WERE TOLD BY THE DEALER THAT THE PROBLEM WAS ONLY OURS -- THEY HAD "NEVER HEARD OF IT BEFORE." OVER THE PAST THREE YEARS, WE HAVE REPLACED 6 HEADLAMPS! TODAY WAS THE 6TH REPLACEMENT AND WE HAD IT DONE AT THE DEALERS WHERE WE WERE TOLD, AGAIN, THAT THIS IS A PROBLEM THAT THEY HAVE NEVER HEARD OF BEFORE. SEVERAL TIMES, I HAVE HAD TO DRIVE HOME FROM WORK AT NIGHT IN THE DARK WITH NO LOW BEAMS (BOTH WENT OUT) AND USE MY HIGH BEAMS WHILE CARS HEADING TOWARD ME FLASHED THEIR LIGHTS BECAUSE OF THE BLINDING EFFECT OF USING HIGHBEAMS. PLEASE HELP!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10914953October 9, 2016
UNKNOWN OR OTHER
ON FEB 19, 2016 I WAS DRIVING MY 2010 PRIUS. THE SUNROOF EXPLODED, WITHOUT BEING HIT BY ANYTHING. IT EXPLODED UPWARD. I CALLED TOYOTA, BUT THEY SAID IT WAS NOT THEIR FAULT. I HAD TO REPLACE THE GLASS. I HAVE PHOTOGRAPHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10913419October 6, 2016
AIR BAGS
2010 TOYOTA YARIS. CONSUMER WRITES IN REGARDS TO REMEDY NOT AVAILABLE TO REPAIR PASSENGER SEAT BELT MALFUNCTION RECALL 16V-340. *SMD THE RECALL THE CONSUMER REFERENCED IS FOR THE AIR BAG. 8JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10914107October 5, 2016
UNKNOWN OR OTHER
WHILE DRIVING IN BOSTON, I ATTEMPTED TO BEEP THE HORN TO WARN A CAR THAT WAS CUTTING IN FRONT OF ME, BUT THE HORN DID NOT WORK. TOYOTA DIAGNOSED THIS AS A BAD CLOCK SPRING IN THE STEERING WHEEL. THE INABILITY TO USE THE HORN IS A SAFETY ISSUE. AN ONLINE SEARCH SEEMS TO REVEAL THAT THIS IS A COMMON PROBLEM WITH MULTIPLE TOYOTA MODELS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10911088October 3, 2016
UNKNOWN OR OTHER
IN JULY, I WAS BRAKING TO A STOP ON A SUBURBAN STREET BUT MY BRAKES WOULDN'T ALLOW ME TO COME TO A COMPLETE STOP IN TIME. IT WAS RAINING. I FINALLY CAME TO A STOP IN THE MIDDLE OF THE INTERSECTION, WHERE I WAS HIT ON THE DRIVERS SIDE BY AN ONCOMING CAR. ADDITIONALLY, MY SIDE AIRBAG (CURTAIN) DIDN'T DEPLOY. I WAS TRAVELING LESS THAN 15 MPH AT THE TIME.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10910098September 27, 2016
EXTERIOR LIGHTING
THE LOW BEAM HEAD LIGHTS CONSTANTLY BURN OUT. MY CAR IS AT 108,500 MILES, AND I HAVE REPLACED THE LOW BEAM BULBS AT LEAST 5 TIMES IN THE LAST 3 YEARS. I HAVE HAD THIS OCCUR WHILE DRIVING ON THE INTERSTATE 5. ANOTHER DRIVER ON THE HIGHWAY FLASHED LIGHTS AT ME, PULLED UP NEXT TO ME, TO INDICATE THAT MY LIGHTS WERE OUT. I HAD TO DRIVE WITH THE HIGH BEAMS ON FOR OVER 20 MILES. IT WAS A VERY DANGEROUS SITUATION, BECAUSE IT WAS BLINDING TO OTHER DRIVERS. HOWEVER, IF I HAD NOT DONE THIS, I WOULD HAVE BEEN DRIVING WITH NO LIGHTS AT ALL. THIS HAS HAPPENED TO ME THREE TIMES AFTER REPLACING THE BULBS, WHICH WILL LAST FOR A WHILE ,BUT QUICKLY STOP WORKING. I HAVE OWNED SEVERAL CARS AND HAVE NEVER HAD TO REPLACE THE HEADLIGHTS EVEN ONCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10909555September 25, 2016
AIR BAGS
RECALL NOTICE JUNE 28, 2016, IT IS NOW SEPT 25, 2016, NO REMEDY AVAILABLE YET
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10908930September 23, 2016
STRUCTURE:BODY, VISIBILITY/WIPER
VEHICLE WAS PARKED. WHEN I RETURNED TO THE VEHICLE, THE REAR WINDOW GLASS HAD SPONTANEOUSLY SHATTERED/ EXPLODED. THERE WERE NO SIGNS OF VANDALISM. I UNDERSTAND THAT THIS IS A PROBLEM WITH THE TYPE OF GLASS THAT IS USED, AND THAT THIS IS NOT AN UNCOMMON OCCURRENCE. EXAMPLES MAY BE FOUND ON YOUTUBE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10908478September 21, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V487000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10907999September 19, 2016
ELECTRONIC STABILITY CONTROL (ESC), HYBRID PROPULSION SYSTEM: INVERTER, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE LOST POWER WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRICAL SYSTEM FRIED THE INVERTER AND SHUT DOWN THE ENTIRE SYSTEM. THE CONTACT STATED THAT THE SOFTWARE WAS AN ONGOING ISSUE AND OVERHEATED THE INVERTER, WHICH CAUSED THE ENGINE TO SHUT OFF AND THE VEHICLE TO COMPLETELY STOP. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. UPDATED 01/04/17*LJ THE CONSUMER REQUESTED A RESPONSE AND/OR STATUS REPORT. UPDATED 7/7/17*JS *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10907352September 17, 2016
UNKNOWN OR OTHER
INTERMITTENT FAILURE OF FOR DOOR LOCKING/UNLOCKING MECHANISM. APPARENTLY A FAIRLY COMMON OCCURRENCE IN THIS MAKE AND MODEL. SAFETY RISK : INABILITY TO EXIT THE VEHICLE IN AN EMERGENCY E.G. ACCIDENT, FIRE, IF THE LOCKS FAIL UNEXPECTEDLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10907353September 17, 2016
AIR BAGS
THERE IS A RECALL NOTICE WE RECEIVED ABOUT A RISK OF SPONTANEOUS ACTIVATION OF CURTAIN AIRBAGS AND THE POTENTIAL FOR PASSENGER INJURY. HOWEVER, FOR SEVERAL MONTHS I HAVE BEEN CONTACTING VARIOUS DEALERS TO REQUEST THE REMEDY AND THEY SAY TOYOTA HAS FILED TO PROVIDE THEM WITH THE PARTS TO REMEDY THE PROBLEM. IT IS VERY TROUBLING TO BE AWARE OF A RECALL WHILE SUCH DELAYS OCCUR IN FIXING IT. OBVIOUSLY, IF MY FAMILY WERE TO EXPERIENCE INJURY DUE TO THIS DELAY, WE WOULD DEFINITELY HOLD THE MANUFACTURER RESPONSIBLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10907131September 16, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT RECEIVED A RECALL NOTICE FOR THE AIR BAGS; HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/21/16*LJ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10907203September 16, 2016
UNKNOWN OR OTHER
DRIVER'S SIDE WINDOW SHATTERED WITHOUT BEING HIT BY ANYTHING. THE SHOCK OF THIS HAPPENING, ALMOST CAUSED AN ACCIDENT WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10906836September 15, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V487000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10907002September 15, 2016
UNKNOWN OR OTHER
IN FEB 2015 AFTER OWNING THE CAR FOR A FEW MONTHS, THE SUNROOF EXPLODED ON THE FREEWAY AT A SPEED OF 60 MPH. THE BREAK WAS DIRECTED UP TO THE OUTSIDE (NOT DOWN AS IF SOMETHING STRUCK THE WINDOW). THE SIDE WINDOWS WERE CRACKED SO IT WAS NOT AN ISSUE OF THE HEAT/COLD CHANGE OR TOO MUCH CABIN PRESSURE. NOW AUG 2016, THE EXACT SAME THING HAPPENED AGAIN. THIS TIME TOYOTA IS REFUSING TO ACKNOWLEDGE THERE IS AN ISSUE WITH THE SUNROOF. IN BOTH INSTANCES, THE SOUND WAS LOUD LIKE A SHOTGUN AND EXTREMELY STARTLING. GLASS COULD HAVE RAINED DOWN ON ME OR I COULD HAVE BEEN STARTLED CAUSING AN ACCIDENT. I DO NOT UNDERSTAND HOW THE SUNROOF CAN BREAK TWICE IN THE SAME MANNER WITHIN 1 1/2 YRS OWNING THE CAR. THIS SEEMS LIKE A DANGEROUS ISSUE AND AM CONCERNED THAT IT WILL HAPPEN AGAIN. I HAVE PICTURES BUT AM UNABLE TO LOAD THEM. I ALSO HAVE A VIDEO CAMERA IN MY CAR TO SHOW THAT THERE WERE NO OTHER CARS NEAR ME AT THE TIME THIS HAPPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10905692September 12, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V487000 (AIR BAGS) WAS RECEIVED IN JUNE 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10905604September 11, 2016
SERVICE BRAKES
BRAKE SYSTEM FAILURE WHILE DRIVING ON SUBURBAN STREET. MASTER CYLINDER, ASSEMBLY AND BOOSTER REPLACEMENT. ALL CORRESPONDING WARNING CAME ON. WAS ABLE TO DRIVE TO DEALER. THIS IS THE EXACT PROBLEM THAT INCITED THE RECALL FOR NITROGEN LEAKING INTO THE BRAKE SYSTEM IN SOME PRIUS MADE IN 2010 (82,000). COST OF $3200. INCIDENTALLY, BRAKE FLUID WAS FLUSHED AND CHANGED AT 60,000 AND THEN AGAIN AT 75,000. THE REASON, STATED FROM THE DEALER IS THAT MAINTENANCE WAS RESPONSIBLE FOR THE FAILURE. PRIORITY TOYOTA OF SPRINGFIELD WAS THE ONLY ONE DURING THE MAINTENANCE AND I FOLLOWED THEIR RECOMMENDED ADVICE FOR THE 2 BRAKE FLUID FLUSHES AND REPLACEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Toyota Prius