Toyota Prius Complaints (2010)

2,829 consumer complaints on file.

#10304594February 3, 2010
SERVICE BRAKES, HYDRAULIC
I PURCHASED A NEW TOYOTA PRIUS 2010 IN DECEMBER 2009. ALMOST IMMEDIATELY I NOTICED BRAKING WAS 'ODD' AND I FELT LIKE WHEN I WOULD BRAKE SOMETIMES, THE CAR JOLTED FORWARD BEFORE STOPPING. AFTER SOME SELF MONITORING, I REALIZED THIS PARTICULARLY HAPPENED WHEN CROSSING RAILROAD TRACKS NEAR MY HOME EN ROUTE TO WORK. I HAVE NOT HAD AN ACCIDENT BUT INSTEAD, HAVE TRIED TO BRAKE MORE SLOWLY AND IN GENERAL THIS HAS HELPED. HOWEVER, A FEW TIMES IN TRAFFIC I HAVE HAD TO STOP ABRUPTLY AND ABOUT HALF THE TIME IT DOES THE SAME THING, CAUSING ME TO FULLY SLAM ON THE BRAKES. IN THE PAST I HAVE HAD SEVERAL TOYOTA CARS AND RARELY NEEDED THE FULL FORCE OF MY ANTI-LOCK BRAKES IN SUCH SITUATIONS. I HAVE REPORTED THIS PROBLEM TO THE DEALER AND HE REQUESTED I WAIT UNTIL THE 'BREAK-IN' PERIOD WAS OVER BEFORE MAKING ANY DECISIONS. THAT BREAK-IN PERIOD WAS DEFINED AS 5000 MILES AND I AM NOW AT ABOUT 4800, AND THE PROBLEM HAS NOT CHANGED. WHEN I REPORTED IT TO THE DEALER, I HAD ABOUT 3000 MILES ON THE CAR, AND IT WAS ABOUT ONE MONTH AFTER PURCHASE (EARLY JANUARY). AT THE TIME, THE BRAKES WERE CHECKED AND NO PROBLEM WAS IDENTIFIED. TODAY I CONTACTED THE DEALER ABOUT TURNING THE VEHICLE BACK IN SINCE I AM CONCERNED AND NOT HAPPY WITH THE VEHICLE'S PERFORMANCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10304603February 3, 2010
VEHICLE SPEED CONTROL
I HAVE BEEN DRIVING MY 2010 PRIUS FOR ALMOST 6 MONTHS NOW AND HAVE EXPERIENCED THE CAR JERKING FORWARD AND FOR A FEW SECONDS SPEEDING UP AS IF THE BRAKE DOESN'T WORK. THIS HAPPENS SPECIFICALLY IF A POTHOLE OR BUMP IN THE ROAD IS HIT AND I'M BRAKING. MOSTLY WHEN SLOWING DOWN BY HITTING THE BRAKE. I ACTUALLY NOTICED THIS ALMOST IMMEDIATELY WHEN I BOUGH THE CAR BUT SINCE I'VE BEEN READING UP A LOT ABOUT THE 2010 PRIUS NOT IN THE TOYOTA RECALL LIST, I THOUGHT IT IS IMPORTANT TO REPORT IT AND GET IT FIXED. ONE EXPERIENCED THE STRANGEST FEELING WHEN THIS HAPPENS. ALMOST AS IF THE BREAK PEDAL IS HIT AND THE CAR JERKS FORWARD AS IF THE PEDAL IS STUCK AND THE CAR BODY MOVES FORWARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10304566February 3, 2010
SERVICE BRAKES, HYDRAULIC
I BOUGHT TOYOTA PRIUS 2010 IN EARLY DECEMBER 2009 AND HAVE EXPERIENCED AT LEAST FIVE TIMES BRAKE PROBLEM. I BASICALLY CAN'T MAKE MY CAR STOP EFFECTIVELY WHEN I HIT THE BRAKE. IT IS WORSE WHEN YOU DRIVE FAST OR IN A SNOWY OR ICY DAYS. NOW I HAVE TO SLOW DOWN WAY BEFORE THE STOP SIGN SO I CAN AVOID THE BRAKE PROBLEM, AND I WOULDN'T LET ANYONE ELSE TO DRIVE THE CAR FOR THE FEAR OF CAR ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10304555February 3, 2010
SERVICE BRAKES, HYDRAULIC
PRIUS 2010. INTERMITTENTLY LOSE BRAKING ABILITY. ESPECIALLY WHEN ROAD IS WET AND UNEVEN. WHEN COMING TO A STOP LIGHT AND TRAVELING RELATIVELY SLOWLY, IF THE VEHICLE GOES OVER UNEVEN PAVEMENT (POTHOLE OR JUST "RUBBLY"), IT'S AS IF THE ABS GETS CONFUSED AND VERY TEMPORARILY GIVES UP. THIS IS IN CITY DRIVING. STARTING FROM UNDER 20 MPH. TRYING TO STOP AT A LIGHT AND WITH CARS IN FRONT OF ME. I HAVE DRIVEN THE EXACT SAME ROUTE IN OTHER CARS AND NOT HAD THE SAME PROBLEM. (PRIOR VEHICLE WAS BMW 528I (MODEL YEAR 2000). THIS IS A ROUTE I DRIVE DAILY (BETWEEN DROPPING MY DAUGHTER AT SCHOOL AND GOING TO WORK.) I HAVE OBSERVED THE PROBLEM MULTIPLE TIMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10304562February 3, 2010
SERVICE BRAKES, ELECTRIC
I HAVE HAD MY 2010 TOYOTA PRIUS IV SINCE AUGUST 2009. OVER THE PAST TWO TO THREE MONTHS, I NOTICE THAT SOMETIMES WHEN I BRAKE, MY CAR JUMPS FORWARD A LITTLE BIT BEFORE BRAKING. IT FEELS LIKE SKIDDING ON ICE BUT THERE IS NO ICE AROUND. IT HAPPENS AT LEAST A FEW TIMES EVERY WEEK. I HAVE BEEN LUCKY SO FAR THAT THIS ISSUE HASN'T CAUSED AN ACCIDENT. I NOW MAKE SURE I HAVE EXTRA SPACE WHEN BRAKING BECAUSE I CAN'T SEEM TO FIND A REASON FOR THIS HAPPENING. THERE IS NO WAY TO PREDICT WHEN THE BRAKES WILL REACT THAT WAY. I AM PLANNING ON CONTACTING MY DEALERSHIP TODAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10304628February 3, 2010
SERVICE BRAKES, HYDRAULIC
2010 PRIUS BRAKE SURGE WHEN HITTING BUMP IN ROAD WHEN BRAKE IS ENGAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10304634February 3, 2010
VEHICLE SPEED CONTROL
2010 TOYOTA PRIUS. ACCELERATION WHEN APPLYING BRAKE IN BUMPY ROAD. IT HAPPENED WHEN THE SPEED IS SLOW AND THERE IS UNEVEN OR DRIVES OVER POT HOLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10304635February 3, 2010
VEHICLE SPEED CONTROL
SUDDEN SURGE WHEN HITTING A BUMP AT MEDIUM SPEEDS. MY PRIUS IS NOW SIX MONTHS OLD WITH ABOUT 6,000 MILES ON IT AND I EXPERIENCE A SURGE IN ACCELERATION WHEN I HIT A BUMP AT ABOUT 20 MPH. I USED TO BE AN AUTO MECHANIC (20 YEARS AGO), SO I MAY BE A LITTLE MORE ATTUNED TO NARROWING THE PROBLEM THAN MOST PEOPLE. I HAVE NOTICED THAT WHEN THIS SURGE HAPPENS I AM LIGHTLY ON THE BRAKES (TOTALLY OFF THE ACCELERATOR). THIS SEEMS TO PARTICULARLY HAPPEN WHEN THE BUMP (LIKE A POTHOLE IN THE ROAD) IS UNDER THE RIGHT FRONT WHEEL. EVEN MORE FRUSTRATING IS THAT THIS DOES NOT HAPPEN EVERY TIME NOR ON EVERY BUMP. I CAN TELL YOU THE FLOOR MAT HAS NOTHING TO DO WITH IT AND I DO NOT THINK THE OUTSIDE TEMPERATURE HAS ANYTHING TO DO WITH IT EITHER. MY SHADETREEMECHANIC'S DIAGNOSIS IS THAT THIS IS A SOFTWARE GLITCH THAT GETS ACTIVATED WHEN THE BRAKING SOLENOID IS BUMPED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10304643February 3, 2010
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE THE CONTACT WAS DRIVING 30MPH TRAVELING OVER A ROUGH TERRAIN HE ATTEMPTED TO BRAKE AND NOTICED THAT THE VEHICLE SUDDENLY SURGED FORWARD BEFORE THE BRAKES WOULD ACTIVATE. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALERSHIP AND THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 1500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10304644February 3, 2010
SERVICE BRAKES, ELECTRIC
OCCASIONALLY WHEN BRAKING AT A RELATIVELY SLOW SPEED ON A BUMPY OR SLIPPERY SURFACE THE BRAKES FEEL LIKE THEY STOP WORKING. MY IMMEDIATE RESPONSE IS TO PRESS THE BRAKES HARDER AND THAT SEEMS TO RESOLVE THE ISSUE. I DON'T REMEMBER ANY SENSE THAT THE ABS SYSTEM KICKED IN DURING THESE SITUATIONS. I HAVE NEVER NOT PRESSED HARDER ON THE BRAKE PEDAL SO DON'T KNOW WHETHER THE LOSS OF BRAKING SENSATION WOULD CONTINUE IF NO MORE PRESSURE WAS APPLIED TO THE BRAKES. I HAVE ALSO FELT THIS SENSATION WHEN BRAKING WHILE CORNERING AT SLOWER SPEEDS. I DON'T KNOW IF A SLIPPERY OR BUMPY SURFACE IS ALWAYS INVOLVED WHEN I EXPERIENCE THE LOSS OF BRAKING WHILE TURNING, BUT AT LEAST ON ONE OCCASION DURING CORNERING THERE HAS BEEN A BUMP GOING FROM A SLIGHTLY RAISED ASPHALT SURFACE TO LOWER CONCRETE SURFACE ATTACHED TO THE CURB FOR THE PASSENGER SIDE WHEEL ONLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10304668February 3, 2010
SERVICE BRAKES, HYDRAULIC
WHILE DRIVING MY 2010 TOYOTA PRIUS ON ROADS WITH LOTS OF BUMPS, POTHOLES, SEWER COVERS, ETC, I HAVE BRAKING PROBLEMS. WHEN DRIVING OVER ONE OF THESE "OBSTACLES" AND I TOUCH THE BRAKES, THE CAR LURCHES FORWARD AS IF ACCELERATING OR SLIPPING. I CAN THEN RELEASE THE BRAKE AND STEP ON IT AGAIN TO SLOW/STOP THE CAR, BUT IF THERE WAS A CAR CLOSE IN FRONT, I WOULD HAVE CERTAINLY HIT IT. I PURCHASED THE CAR IN AUGUST 2009 AND HAVE HAD THIS SAME PROBLEM HAPPEN AT LEAST 6-10 TIMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10304670February 3, 2010
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED AS SHE WAS DRIVING 5 MPH SHE SLOWED DOWN AND APPLIED THE BRAKE TO STOP THE VEHICLE AND IT LUNGED FORWARD. THIS HAPPEN TWICE. THE VEHICLE HAD NOT BEEN TAKEN TO THE DEALER . THE FAILURE MILEAGE WAS 1,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10304639February 3, 2010
SERVICE BRAKES, HYDRAULIC
DRIVING 35MPH ON STRAIGHT ROAD AND RAN OVER SOME UNSEEN POTHOLES. APPLIED BRAKES AND THEY DID NOT FUNCTION AS EXPECTED. MUCH LESS BRAKING POWER THAN NORMAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10304627February 3, 2010
SERVICE BRAKES, HYDRAULIC
I HAVE HAD THE FOLLOWING OCCUR SEVERAL TIMES SINCE I PURCHASED THE VEHICLE IN JULY 2009: WHEN BRAKING ON SNOW OR ICE OR BRAKING WHEN PASSING OVER A BUMP OR POTHOLE THE BRAKES WILL FEEL AS IF THEY ARE SLIPPING AND THE CAR WILL ACCELERATE FOR A FRACTION OF A SECOND. IT'S AS IF THE ABS IS RELEASING THE BRAKES TOO LONG BEFORE REENGAGING THEM, RESULTING IN THE CAR TO STOP DECELERATING MOMENTARILY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10304645February 3, 2010
SERVICE BRAKES, ELECTRIC, ELECTRONIC STABILITY CONTROL (ESC)
DEAR, NHTSA I WAS DRIVING MY PRIUS IN NOVEMBER OF 2010 AND NOTICED THAT THE BRAKING SYSTEM WAS NOT BRAKING WELL. I RECENTLY WAS INVOLVED ON JAN 29, 2010 IN AN INCIDENT DRIVING OUT OF THE PARKING LOT FROM WORK WERE THE BRAKES FAILED ON THE VEHICLE WHEN I WENT TO STOP THE VEHICLE AND THE CAR SKIDDED AND STRUCK SOME ICE/SNOW (ONE THE EDGE OF THE PARKING LOT) CAUSING DAMAGE TO MY FRONT PASSENGER SIDE BUMPER. I AM NOT AS CONCERNED ABOUT THE DAMAGE AS I AM ABOUT MY OVERALL SAFETY IN THE VEHICLE. I HAVE REPORTED THE PROBLEM TO TOYOTA AND THEY HAVE RESPONDED AND I HAVE TOLD THEM THAT THERE IS AN ISSUE WITH THE BRAKING. I WANT TO TAKE THIS TIME TO FORMALIZE MY COMPLAINT. I AM NOT CHECKING CRASH AND PROPERTY DAMAGE DUE TO THE FACT THAT IT IS NOT WELL DEFINED ON THIS PAGE ALTHOUGH I HAD PROPERTY DAMAGE TO THE CAR ITSELF AND I CRASHED INTO SNOW/ICE ON THE SIDE OF THE ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10304664February 3, 2010
SERVICE BRAKES, HYDRAULIC
MY 2010 PRIUS HAS BEEN EXHIBITING MOMENTARY LOSS OF BRAKING WHEN PASSING OVER A ROUGH SURFACE. MY NEIGHBORHOOD HAS SEVERAL ROADS WITH STEEP SLOPES AND ALTHOUGH MY SPEED ON THESE ROUTES IS ALMOST ALWAYS UNDER 20 MPH, ON SEVERAL OCCASIONS I HAVE NOTICED AN UNEASY FEELING OF LOSS OF CONTROL ON PASSING OVER POTHOLES OR SEAMS IN THE PAVEMENT WHEN GOING DOWNHILL. I HAD WRITTEN THIS OFF TO UNFAMILIARITY WITH A NEW VEHICLE, SINCE I ONLY PURCHASED THE CAR ON 12/31/09 BUT WHEN I READ TODAY'S NY TIMES ARTICLE, THE SYMPTOMS IT DESCRIBED WERE EXACTLY WHAT I HAD BEEN EXPERIENCING. I HAVE NOT YET CONTACTED THE DEALERSHIP BUT PLAN TO DO SO RIGHT AWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10304693February 3, 2010
SERVICE BRAKES, HYDRAULIC
WHEN BRAKING AND GOING OVER ROUGH ROAD OR POTHOLES, THE CAR FEELS LIKE IT IS ACCELERATING. IT IS NECESSARY TO EXERT ADDITIONAL PRESSURE ON THE BRAKE PEDAL, BUT SOMETIMES DOES NOT FEEL LIKE THIS IS HELPING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10304698February 3, 2010
VEHICLE SPEED CONTROL
2010 PRIUS ACCELERATES WHEN DRIVING OVER SPEED BUMP, POT HOLE OR OTHER UNEVEN SURFACES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10304714February 3, 2010
SERVICE BRAKES, ELECTRIC
DRIVING OVER A BUMP OR POTHOLE AND MY BRAKES TEMPORARILY QUIT WORKING. 2010 PRIUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10304726February 3, 2010
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONSUMER STATED THE PROBLEM HAS OCCURRED A TOTAL OF 4 TO 5 TIMES. THE DEALER WAS CONTACTED AND THEY STATED THAT THEY NEVER HEARD OF THIS PROBLEM AND IF IT OCCURRED AGAIN TO GIVE TOYOTA A CALL. THERE HAVE BEEN NO REPAIRS DONE TO THE VEHICLE. THE FAILURE MILEAGE WAS 2000 AND CURRENT MILEAGE WAS 8200. UPDATED 3/17/10 *CN THE CONSUMER STATED WHEN HE APPROACHED A STOP LIGHT AT THE TOP OF THE EXT RAMP, AT LESS THAN 35 MPH, HE ENCOUNTERED A BUMPY SURFACE IN THE ROAD AND THE BRAKES SEEMED TO SUDDENLY RELEASE AND THE VEHICLE ROLLED AHEAD. THE BRAKES SEEMED TO RE-ENGAGE MOMENTS LATER, PREVENTING THE VEHICLE FROM HITTING IN CAR AHEAD. IT WAS A MODERATE STOP ON DRY PAVEMENT WITH CONSISTENT PRESSURE ON THE BRAKE PEDAL. UPDATED 05/20/10
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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