Toyota Prius V Complaints (2015)

24 consumer complaints on file.

#11761665September 2, 2026
SERVICE BRAKES
The brake booster assembly failed, as many of these models had before. A bunch of codes went off as I was driving and the brakes did not function properly. Toyota had an extended warranty for this which they discontinued last year and they would extend no good will towards the $4,000 repair
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11696236October 28, 2025
SERVICE BRAKES
Emergency Brake, Traction and ABS warning came on and stayed on in addition to a five-second interval cycling on of a motor sound under the hood. O'Reilly Auto Parts and then Toyota dealership confirmed the same code that indicated brake booster assembly needs replacing (C1391) **This is a "known issue" but not yet a recall. Toyota did extend the part warranty to 10 years or 150,000 miles - my vehicle has only gone 85,500 and unfortunately is eight months into the 10th year and Toyota is refusing to cover any portion of the repair. I would like to be part of the effort to have this formally declared a recall because I got the quote today to replace the brake booster assembly and it's going to cost half the value of the vehicle! $4000 is the low estimate Bighorn Toyota gave me to do the repair/replacement. Thank you for your help!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11671770July 7, 2025
SERVICE BRAKES
Brake light + ABS + traction light came on and the brake became harder to control. I was driving in the rain and briefly lost control. Fortunately, no accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663280May 27, 2025
SERVICE BRAKES
brake failure during operation due to bad brake booster pump and accumulator.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642078February 11, 2025
SERVICE BRAKES, UNKNOWN OR OTHER
Brakes failing while driving in the rain. I was unable to use my brakes in the rain and headlights turned off while driving too. Took it to the dealer and they won't do anything unless lights are on on dashboard to read the code.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623185November 1, 2024
ENGINE
The contact owns a 2015 Toyota Prius V. The contact stated while driving at various speeds, there was an abnormal knocking sound coming from the engine compartment. The check engine warning light was illuminated. Additionally, the contact stated while driving at speeds under 65 MPH, the vehicle intermittently lost motive power. The vehicle was taken to an independent mechanic where it was diagnosed and DTC codes: P0300, P0302, P0303, and P0304 were retrieved. The contact was informed that several undisclosed parts needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 162,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578597March 20, 2024
SERVICE BRAKES
I started hearing the whirring sound from the brake booster that normally only comes on at startup almost constantly, about every 15 seconds. Along with this, a puffing sound and a pulsing from the brake pedal when stopped with the car on, such as at a traffic light. Also, when coming to a stop there would be a shudder from the brakes. After about a month I was driving when 3 separate warning lights lit up on the dashboard and the next time I braked the pedal felt very different than normal, very mushy, and the car seemed to not stop as well. I consulted a repair shop and they told me it’s a common problem with this model: brake booster/actuator failure resulting in a loss of the ABS system. They quoted me over $2000 to make the repair. Internet research confirmed that this is a common problem that Toyota is aware of but refuses to acknowledge as something to be recalled, despite the huge safety risk associated with it. This on a car with only 85,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487615October 3, 2022
FUEL/PROPULSION SYSTEM
My Prius V has slow acceleration and the RPMs seem to go unusually high on acceleration. This makes it dangerous to pull out from a stop sign, etc. in certain situations that would be fine in another car of the same make and model. And recently it has started to throttle up when taking my foot off the gas and even when pressing on the brake. This happens intermittently and randomly. Fortunately no accidents have occurred yet and I'm trying to get the problems resolved with Toyota, but the dealer says it will be hard for them to diagnose when the problem is not occurring and there are no warning lights. Less than 60,000 miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437152October 18, 2021
SERVICE BRAKES
Car hesitates after stopping at a traffic light (5/30/21). After a few seconds the car finally engages (accelerate). Happens infrequently. Brakes seems to be stuck after braking and releasing brakes (7/15/21). Took a few second to acceleerate. Happens infrequently. Car switch to neutral after stopping at a traffic light (9/15/21). Car switch to neutral after stopping at a traffic light (10/12/21.) Car switch to neutral after stopping at a traffic light (10/15/21). Warning lights came on (10/15/21) Diagnosted: pressure control chip for the master cyclinder failed. After braking at a traffic light the car switched to neutral by itself and failed to acceleerate or move forward (10/16/21).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419361June 2, 2021
AIR BAGS
The contact owns a 2015 Toyota Prius V. The contact stated while driving at an undisclosed speed, a vehicle hit the front driver's side causing damages to the front driver's side door and undercarriage. The contact stated none of the air bags deployed. The contact stated ambulance did arrive at the scene where they took the contact to the hospital. The contact sustained injuries to their head due to the front side window shattering causing a laceration on the left eyelid and small facial fracture as well bruising and swelling of the left eye. The contact stated the other driver in the accident and passenger was taken to the hospital as well but the contact did not know if they were injured. A police report was filed. The vehicle was towed to the tow yard. The contact attempted to reach out to the local dealer but there was no response. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 76,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11397425February 22, 2021
SERVICE BRAKES
TRAVELING AT APPROXIMATELY 25 MPH IN A NEIGHBORHOOD, I HAD JUST TURNED INTO A DIAGONAL PARKING SPACE IN A CUL-DE-SAC AT ABOUT 10AM AND THE CAR SUDDENLY ACCELERATED FORWARD AND HIT A YELLOW IRON POST BEYOND THE FRONT OF THE PARKING SPACE. IT HAPPENED IN A MATTER OF 2-3 SECONDS AND I COULDN'T STOP THE CAR BY BRAKING. THE POST STOPPED THE CAR AND CAUSED EXTENSIVE DAMAGE TO THE CAR. IT WAS EXTREMELY PERPLEXING AND I STILL DON'T THINK IT WAS CAUSED BY MY ACTIONS DUE TO THE SUDDEN ACCELERATION. I NO LONGER HAVE PHOTOS OF THE DAMAGE. I CONTACTED MY INSURANCE CARRIER AND MY RATES INCREASED SIGNIFICANTLY BUT I STILL FEEL STRONGLY THAT I DID NOT CAUSE THE ACCIDENT. I HAD BEEN DRIVING AT 20MPH THROUGH THE NEIGHBORHOOD PRIOR TO PARKING. REPAIRS TOTALED ABOUT $2400.00.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11385513December 29, 2020
FUEL/PROPULSION SYSTEM
RECALL NO 20TB10/20TA10 DONE BUT PROBLEM WITH SYSTEM WANTING TO SHUT OFF OCCURRED ON FREEWAY AT 55 MPH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376449November 26, 2020
ENGINE, POWER TRAIN
SEPTEMBER 18, 2020, DRIVING ON QUIET RESIDENTIAL STREET, INSTRUMENT PANEL LIT UP WITH MESSAGE "HYBRID SYSTEM FAILURE. PULL OVER IMMEDIATELY". BEFORE WE COULD FIND A SPOT AT THE SIDE OF THE ROAD THE ENGINE SHUT OFF AND WOULDN'T TURN BACK ON, BLOCKING TRAFFIC. VEHICLE TOWED TO LOCAL TOYOTA DEALER. ENGINE TURNED ON AT DEALERSHIP. DEALER RAN DIAGNOSTIC TESTS AND SAID NOTHING WAS WRONG WITH CAR. SENT US HOME SAYING CAR WAS FINE. NOVEMBER 24, 2020 RECEIVED NOTICE FROM TOYOTA ABOUT CUSTOMER SUPPORT PROGRAM FOR FAILURE OF "INTELLIGENT POWER MODULE (IPM) LOCATED INSIDE THE INVERTER ASSEMBLY OF THE HYBRID SYSTEM". CONDITION DESCRIBED AS "HYBRID SYSTEM WARNING" SHOWING ON INSTRUMENT PANEL AND VEHICLE GOING INTO "FAIL-SAFE DRIVING MODE". CALLED PHONE NUMBER ON THE NOTICE AND WAS TOLD THE PROBLEM WE HAD WITH THE CAR WAS THE CONDITION DESCRIBED IN NOTICE, BUT NOTHING COULD BE DONE UNTIL IT FAILS AGAIN AND THE DIAGNOSTIC TESTS ARE POSITIVE. IF THEY KNOW THIS IS A SAFETY PROBLEM, AND IT ALREADY HAPPENED ONCE IN OUR CAR, THEY SHOULD REPLACE THE FAULTY PARTS, NOT WAIT FOR US TO GET INTO A WRECK ON THE FREEWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319325March 26, 2020
SERVICE BRAKES, UNKNOWN OR OTHER
ISSUE STARTED AFTER 2 YEARS, WHEN WET AND COLD AS I BACK UP AND PUT MY FOOT ON THE BRAKE PEDAL, A VERY LOUD NOISE HEARD COMING FROM THE BACK? IT LASTS AS LONG AS I PUT MY FOOT ON THE PEDAL. EXPRESSED MY CONCERNS AT PETERSON TOYOTA DEALER LOCALLY, BUT THE TECHNICIAN STATED THAT "IT'S NORMAL", COULD BE THE BRAKE HYDRAULIC BOOSTER SYSTEM? THE ISSUES STILL CONTINUE AS OF TODAY. I DO RECORD THE NOISE WHEN IT HAPPENS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319328March 26, 2020
UNKNOWN OR OTHER
VERY LOUD , ROUGH, ALMOST PULSATING ENGINE NOISE AT LOW SPEED (ABOUT 20 MILES OR LESS), AFTER THE CAR BEING DRIVEN FOR ABOUT 20-30 MINUTES, THE WEATHER WAS ABOUT 35-40 DEGREES OUTSIDE IN THE MORNING. ROUGH ENGINE RUNNING LASTS FOR ABOUT 1 MINUTES, IT HAPPED 4 TIMES IN JAN/20 AND FEB/20. I BROUGHT THE CAR TO THE LOCAL TOYOTA DEALER TO LET THEM KNOW ABOUT THE ISSUE, DEALER REFUSED TO SCAN FOR A DIAGNOSTIC TEST, UNLESS I PAID $189 FEE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11187407March 17, 2019
SEAT BELTS
THE PASSENGER SIDE 2ND ROW SEAT BELT IS STUCK, IT DOESN'T ROLL OR RELEASE MAKING IT UNUSABLE FOR A PASSENGER TO USE IT. WHEN I ROLL MY FINGERS UP WHERE IT COMES OUT FROM, I FEEL THERE IS A KINK, BUT I COULDN'T FIX IT. A SEAT BELT SHOULDN'T KINK AND GET STUCK. NOW THIS SEAT BELT IS USELESS FOR ANYONE SITTING IN THAT SEAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182511February 26, 2019
SERVICE BRAKES
THIS IS AN OCCASIONAL AND INTERMITTENT ISSUE. AT 35 TO 45 MPH, TRAVELING STRAIGHT, ON CITY AVENUES AND BOULEVARDS. WHEN BRAKING IN AN URGENT FSHION (NOT PANICK AND NOT EASY) THE BRAKE PEDDAL IS SOFT AND TRAVELS SIGNIFICANTLY FURTHER THAN USUAL BEFORE THE CARS BREAKING SYSTEM TAKES EFFECT. THIS WAS ON DRY ROADS AND ABOVE FREEZING TEMPERATURES. WE HAVE NOT EXPERIENCED ANY ACCIDENTS DUE TO THIS BUT THERE HAVE BEEN MOMENTS OF NEAR PANICK PRIOR TO THE BRAKES WORKING AS EXPECTED. AS A SEPARATE BRAKE ISSUE, ON TWO OCCASIONS WHEN PANICK BRAKING FROM APEEDS OVER 50 MPH, TRAVELING STRAIGHT, ON FREEWAYS THE BRAKES HAVE LOCKED AND THE CAR HAS SKIDDED. THIS WAS ON DRY ROADS DURING DAYLIGHT HOURS, DRY ROADS AND ABOVE FREEZING TEMPERATURES. THIS VEHICLE HAS ANTILOCK BRAKING SYSTEM. THE LOCAL TOYOTA DEALER WAS ADVISED OF THIS LOCKING ISSUE AND REPORTED THEY FOUND NO ISSUE. WE HAVE OUR BRAKES INSPECTED BY A LOCAL TOYOTA DEALRE AT MANUFACTURER RECOMMENDED INTERVALS AND HAVE BEEN GIVEN A 'GREEN' RATING FOR PAD THICKNESS. THE ABOVE EVENTS STARTED LATE IN THE FIRST YEAR OF OWNERSHIP AND WE ARE THE FIRST OWNERS OF THIS VEHICLE. I AMA RETIRED ENGINEER WITH A FAIR BACKGROUND WITH PERFORMANCE DRIVING ON CLOSED CIRCUITS. I HAVE A SOLID UNDERSTANDING OF PROPER BRAKE PERFORMANCE. I FOND THE ABOVE EXPERIENCES DISCONCERTING AND OF CONCERN. THE BELOW DATE OF OCCURRENCE IS FOR THE LATEST SLOW BRAKE RESPONSE, NOT THE LOCKING UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139230October 9, 2018
SERVICE BRAKES, POWER TRAIN, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNED A 2015 TOYOTA PRIUS V HYBRID. WHILE THE VEHICLE WAS STATIONARY, THE CONTACT SHIFTED INTO REVERSE AND THE VEHICLE ACCELERATED RAPIDLY BETWEEN 5-10 MPH. THE SPEED INCREASED TO 20 MPH AND THE VEHICLE CRASHED INTO A FENCE. THE CONTACT APPLIED SIGNIFICANT PRESSURE TO THE BRAKE PEDAL DURING THE FAILURE, BUT THE VEHICLE DID NOT STOP. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED MINOR SORENESS FROM THE IMPACT OF THE CRASH, WHICH DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A REPAIR SHOP AND DEEMED DESTROYED. STEVE LANDERS TOYOTA (10825 COLONEL GLENN ROAD, LITTLE ROCK, ARKANSAS 72204) WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIATELY 59,100. THE VIN WAS NOT AVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11133623October 5, 2018
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
I HAVE TOYOTA PRIUS V 2015 BUT I WAS LOSING POWER AND I TOOK IT MECHANIC SEVERAL TIMES AND NOW IT'S SEEMS LIKE NOW IT AFFECTED MY ENGINE OR MY GASKET ACCORDING TO THE MECHANICS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915077October 10, 2016
SERVICE BRAKES
2015 TOYOTA PRIUS V: THIS CAR HAS A BRAKE SYSTEM ACCUMULATOR THAT ACTIVATES AFTER THE CAR HAS SAT FOR A SUFFICIENTLY LONG TIME (OVERNIGHT, DURING THE WORKDAY, ETC). WHEN YOU OPEN THE DRIVER SIDE DOOR, THE ACCUMULATOR ACTIVATES AND PRESSURIZES THE BRAKE SYSTEM. HOWEVER, WHEN USING THE BRAKES WHILE DRIVING FOR THE FIRST TIME AFTER THE ACCUMULATOR ACTIVATES, THE BRAKES ARE WAY TOO SOFT/SPONGY - SO SOFT THAT IT FEELS LIKE THE CAR WILL NOT STOP AND THE STOPPING DISTANCE IS LENGTHENED, SOMETIMES MORE THAN DOUBLED. MY LOCAL DEALER CLAIMS THEY HAVE TO BE ABLE TO REPRODUCE THE PROBLEM TO FIX IT. I HAVE HAD OTHER MODEL PRIUSES WHERE THEY HAVE SAID THE SAME THING, YET THE PROBLEM TURNED OUT TO BE A SYSTEMIC ISSUE IN A CERTAIN PRIUS MODEL. I FEAR THAT THIS IS ANOTHER PERVASIVE BRAKE ISSUE THAT TOYOTA IS TRYING TO HIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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