Toyota Corolla Complaints (2013)

201 consumer complaints on file.

#11090407April 27, 2018
AIR BAGS
I HAVE BEEN TRYING TO SCHEDULE AN APPOINTMENT WITH TOYOTA OF HOLLYWOOD, FL AND HAVE LEFT MESSAGES FOR SERVICE ADVISORS WHO DO NOT RETURN CALLS. I RECEIVED THE RECALL NOTICE TWO MONTHS AGO AND HAVE BEEN TOLD THE ONLY WAY TO GET AN APPOINTMENT IS WITH A SERVICE ADVISOR. DO I HAVE TO TAKE TIME OUT OF MY BUSY SCHEDULE TO DRIVE TO THE DEALER TO MAKE AN APPOINTMENT?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11088351April 16, 2018
SEATS:MID/REAR ASSEMBLY, SEATS
THE REAR SEAT WAS ALWAYS TOUGH TO GET IT TO STAY LOCKED IN PLACE AFTER FOLDING THE SEAT DOWN. AT 70,000 MILES, ONE HALF OF THE 60/40 SEAT WOULD NOT STAY LOCKED IN POSITION, AFTER BEING FOLDED DOWN. ACCORDING TO THE DEALER, THE WHOLE SEAT LOCKING MECHANISM NEEDS TO BE REPLACED AT A COST OF $300. FURTHERMORE, THE PART IS ON A 'NATIONAL BACKORDER', AND I HAVE NO IDEA WHEN THIS PART WILL BE AVAILABLE FOR INSTALLATION. I FEEL THAT THIS IS A PART THAT SHOULD LAST WELL BEYOND THE USEFUL LIFE OF THE VEHICLE, AND IS A VERY ODD PART TO FAIL. THIS PART HAS BEEN TROUBLE FOR SOME TIME, AND FAILED WHEN THE VEHICLE WAS STATIONARY, BUT MEANS I CAN'T HAVE ANYONE IN THE AFFECTED PART OF THE REAR OF THE VEHICLE, UNTIL THIS PART IS REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083490April 5, 2018
AIR BAGS
TAKATA RECALL. STONE MOUNTAIN TOYOTA HAS BEEN EXTREMELY UNRESPONSIVE IN MY EFFORTS TO GET THE TAKATA RECALL ON MY VEHICLE ACCOMPLISHED. MY VEHICLE WAS PURCHASED AT THIS DEALERSHIP AND THEY SEEM TO TRY TO DELAY OR IMPEDE THE PROCESS OF REPLACING THE AFFECTED PART. THEY CLAIM, FROM THE BEGINNING, THAT I MUST LEAVE MY VEHICLE WITH THEM OVERNIGHT TO GET THE WORK DONE. I KNOW THAT THE ACTUAL REPAIR TIME IS 10 MINUTES AND THAT THE DEALER HAS UP TO 1 1/2 HOURS TO DO THE WORK, ALSO, THE FACT THAT I MADE AN APPOINTMENT FOR THE WORK TO BE DONE SO THAT THEY CAN SCHEDULE THE NECESSARY PERSONNEL TO COMPLETE THE WORK SHOULD BE ADEQUATE FOR THEM TO DO THE WORK NEEDED. MY APPOINTMENT WAS MARCH 26, 2018 AT 3:00 PM AND WHEN I ARRIVED THEY INFORMED ME THAT THE CAR HAD TO BE LEFT AT THE DEALERSHIP OVERNIGHT. THIS IS UNACCEPTABLE SINCE I NEED THE VEHICLE TO GO TO WORK. THEY MAKE NO EFFORT TO COMPLETE THE REPAIRS IN A REASONABLE TIME FRAME. THE ADDRESS FOR STONE MOUNTAIN TOYOTA IS 4400 US HIGHWAY 78, LILBURN, GA 30047 AND THEIR PHONE NUMBER IS 770-736-0030.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080647March 21, 2018
STEERING
DIFFICULT TO STEER AT HIGHWAY SPEEDS. THE VEHICLE PULLS TO THE LEFT AND IT'S TERRIFYING TRYING TO DRIVE EVEN SHORT DISTANCES ON THE HIGHWAY OR SURFACE STREETS WITH AN ELEVATED MPH VALUE. IF I DO NOT ACTIVELY KEEP MY STEERING WHEEL TURNING TOWARDS THE RIGHT, I WILL SURELY CRASH INTO A VEHICLE IN THE NEXT LANE. EXTREMELY UNSAFE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080076March 18, 2018
SERVICE BRAKES
"TAKATA RECALL" ABS DOES NOT WORK AND WAS DIAGNOSED BY TOYOTA. TOYOTA WANTS $4500.00 TO FIX IT. CAR HAS 53,000 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079752March 16, 2018
TRACTION CONTROL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2013 TOYOTA COROLLA. WHILE DRIVING 45 MPH, THE VEHICLE SHOOK AND FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT STATED THAT THE TRAC OFF WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR TOYOTA DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 88,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079847March 16, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 TOYOTA COROLLA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TT *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076665March 7, 2018
AIR BAGS
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075637March 1, 2018
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 TOYOTA COROLLA. WHILE DRIVING AT ANY SPEED, THE SPEEDOMETER FAILED TO OPERATE. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE OR AFTER THE FAILURE. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073351February 17, 2018
AIR BAGS
SUNDAY, FEBRUARY 4 AT ABOUT 7 PM, IT HAD BEEN A RAINY DAY WITH A LOT OF HUMIDITY, LEAVING MY PARENTS' HOUSE A BLOCK BEFORE THE TRAFFIC LIGHTS I DO NOT UNDERSTAND HOW THE AIR BAGS WERE ACTIVATED AND AS A RESULT OF THAT I LOST CONTROL OF MY VEHICLE AND I CAUGHT THE LIGHT IN RED. AS A RESULT ALMOST A FATAL ACCIDENT MY MOTHER WAS IN THE HOSPITAL IN INTENSIVE CARE FOR 3 DAYS, ME AND MY NEPHEWS WITH MANY BLOWS, THANK GOD NOT VERY SERIOUS. BUT THE PEOPLE WHO IMPACTED ME AS A RESULT OF NOT STOPPING AT THE RED LIGHT, ALSO SUFFERED MANY INJURIES. THAT I HAVE TO DO? THANK YOU
Crash:
Yes
Fire:
Yes
Injuries:
8
Deaths:
0
#11072883February 14, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 TOYOTA COROLLA. THE CONTACT STATED THAT AN APPOINTMENT WAS MADE TO HAVE THE VEHICLE SERVICED UNDER NHTSA CAMPAIGN NUMBER: 18V024000 (AIR BAGS). THE VEHICLE WAS DROPPED OFF AT THE DEALER, BUT THE CONTACT WAS INFORMED FOUR HOURS LATER THAT THE DEALER DID NOT HAVE TIME TO REPAIR THE RECALL BECAUSE IT WAS CLOSING TIME. THE DEALER INFORMED THE CONTACT THAT A LOANER VEHICLE WOULD BE AVAILABLE TO DRIVE UNTIL THE RECALL WAS REPAIRED. UPON ARRIVAL, THE DEALER EXPRESSED THAT THERE WERE NO MORE LOANER VEHICLES. THE VEHICLE WAS NOT REPAIRED AND THERE WAS NO ESTIMATED TIMEFRAME FOR THE REPAIR. THE DEALER INFORMATION WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072929February 14, 2018
POWER TRAIN
4 MONTHS AGO THEY REPLACED BOTH FRONT AXLES AND 3 MONTHS IN PASSENGER FRONT AXLE INNER PART BROKE IN HALF. HAD PART WARRANTIED AND PUT IN ANOTHER RIGHT FRONT AXLE. 2 WEEKS IN AND AXLE HAS WENT BAD AGAIN. ALL THE AXLES CANT BE BAD, THERE IS OBVIOSULY AN ISSUE WITH THIS CAR AND RIGHT FRONT AXLES. I THINK A RECALL NEEDS TO BE ISSUED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072157February 11, 2018
AIR BAGS
TAKATA RECALL. I HAVE NEVER RECEIVED A RECALL NOTICE FROM TOYOTA FOR MY CAR. I JUST RAN THE VIN NUMBER AND IT IS LISTED AS HAVE THE TAKATA AIRBAG AND NOW I AM CONCERNED. SHOULD I CONTACT TOYOTA DIRECTLY? THANKS, ERIC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11067051February 5, 2018
SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 TOYOTA COROLLA. WHILE DRIVING 5 MPH AND THEN APPROACHING A STOP LIGHT, THE CONTACT DEPRESSED THE BRAKE PEDAL AND A LOUD SQUEAKING NOISE WAS HEARD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO CITY TOYOTA (255 SAN PEDRO RD, DALY CITY, CA 94014) WHERE IT WAS DIAGNOSED THAT THE BRAKES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 81,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066537February 1, 2018
AIR BAGS
TAKATA RECALL I MADE AN APPOINTMENT 2 WEEKS AGO TO FIX THE PROBALEM AND THE NEXT AVAILABLE IS FEB. 24, I WOULD LIKE THIS PROBLEM TO BE FIXED SOONER OR HAVE A REPLACEMENT CAR IN THE MEANTIME. THE SAFETY RISK IS RIDICULOUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064989January 25, 2018
FUEL/PROPULSION SYSTEM, POWER TRAIN, STEERING
TAKATA CAR DETECTED LEAK IN SYSTEM HAD IT REPLACED AN IT SHOWS SAME ISSUE STEERING FAILS EVERY SO OFTEN HAVE NO CONTROL FOR A FEW SECONDS TRANSMISSION SLAMS IN GEAR OR SOMETHING WHEN GOING TO PASS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061995January 10, 2018
AIR BAGS
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062069January 10, 2018
AIR BAGS
MY CAR IS IN RECALL LIST DUE TO AIRBAG PROBLEM. HOW TO REPLACE IT?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061533January 9, 2018
UNKNOWN OR OTHER, AIR BAGS, AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
TOYOTA RECALL: TAKATA AIR BAG INFLATOR PURCHASED DEC 2 2016 AT RON CARTER CADILLAC. AT TIME OF PURCHASE I ASKED IF IT HAD ANY TAKATA PARTS. ANSWER WAS NO. NO MENTION OF INFLATORS BEING TAKATA! CALLED TOYOTA TO SEE IF IT HAD ANY RECALLS LAST SPRING AND I WAS TOLD I WOULD RECEIVE ANY RECALL NOTICE... I ASKED AGAIN IF ANY TAKATA PARTS AND WAS TOLD NO AGAIN BUT WOULD BE CONTACTED IF SO IN FUTURE IF RECALLS. SO TOYOTA DID KNOW THEY WERE ON MY VEHICLE ! I AM DISABLED FROM BACK INJURY PERMANENTLY AND NEED TO HAVE A SAFE CAR. PLEASE CONTACT ME AT [XXX] FOR FURTHER INFORMATION.. THERE HAS BEEN SO MUCH ABOUT TAKATA AIRBAGS AND INFLATORS - HOW CAN THEY HIDE INFORMATION AND GIVE OUT FALSE INFO WHEN QUESTIONED !!! FORTUNATELY NO INCIDENTS SO FAR !!! I WILL UPDATE MY COMPLAINT WHEN I CAN. WILL PUT IN TODAY'S DATE AS RECALL WAS ON CBS NEWS THIS EVENING 1/9/2018. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054107December 12, 2017
UNKNOWN OR OTHER
MY DAUGHTER HAS THE 2013 TOYOTA COROLLA AND SHE WAS IN A SERIOUS SITUATION. SHE WAS FOLLOWED BY 3 PEOPLE AND WHEN SHE STOPPED AND PARKED HER CAR THE DOORS AUTOMATICALLY UNLOCKED AND BEFORE SHE KNEW IT SOMEONE OPENED HER DOOR AND DRAGGED HER OUT OF THE CAR AND SHE WAS JUMPED ON BY 3 PEOPLE. BECAUSE HER DOORS AUTOMATICALLY UNLOCKED MY DAUGHTER WAS SERIOUSLY INJURED. IF THE DOORS DID NOT AUTOMATICALLY UNLOCK WHEN YOU PUT THE CAR IN PARK SHE COULD HAVE BEEN SAFE. I HAVE TWO COROLLAS. ONE I DRIVE 2016 AND ONE MY DAUGHTER DRIVES 2013 AND THEY BOTH HAVE THE SAME ISSUE. I THINK THEIR SHOULD BE A RECALL BECAUSE THIS IS A SERIOUS ISSUE. MY DAUGHTER COULD HAVE BEEN BEATEN TO DEATH BECAUSE HER DOORS AUTOMATICALLY UNLOCKED BUT SHE WAS SERIOUSLY INJURED. I WILL BE FILLING MORE COMPLAINTS UNTIL THIS IS RESOLVED.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0

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