Toyota Corolla Complaints (2019)

206 consumer complaints on file.

#11296836January 3, 2020
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2019 TOYOTA COROLLA. WHILE DRIVING, THE STEERING WHEEL WENT OUT OF CONTROL. WHILE THE CONTACT WAS DEPRESSING THE ACCELERATOR PEDAL AND ENTERING THE GARAGE, A LOUD NOISE WAS HEARD AND THE VEHICLE ACCELERATED. THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT CRASHED INTO THE GARAGE WALL. THERE WERE NO INJURIES. THE VEHICLE WAS INITIALLY TOWED TO A TOW YARD AND LATER TO A REPAIR SHOP. THE BLACK BOX WAS REMOVED, DIAGNOSTIC TESTING WAS COMPLETED, AND THE ACCELERATION FAILURE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 1910112521. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 14,468. *LN *TR *JS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11289237December 16, 2019
UNKNOWN OR OTHER
I STARTED MY CAR AND PUT IT IN REVERSE, AS I BACKED OUT OF THE DRIVEWAY THE CAR SEIZED IN THE MIDDLE OF THE CITY STREET I WAS BACKING ONTO AND I COULD NOT GET IT TO MOVE NO MATTER WHAT I DID. A COUPLE OF DASHBOARD LIGHTS CAME ON, I WASN'T ABLE TO SHIFT OR GET OUT OF THE WAY OF ONCOMING TRAFFIC. ONE OF THE LIGHTS THAT CAME ON HAD AN EXCLAMATION POINT. MY STEERING WHEEL WOULD NOT MOVE EITHER. I SHUT THE CAR OFF AND RESTARTED IT, IT RAN AFTER THAT. I HAVE SINCE BEEN VERY WARY ABOUT DRIVING BECAUSE I'M AFRAID I'M GOING TO BE DRIVING AND IT'LL JUST STOP WORKING AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282834November 29, 2019
UNKNOWN OR OTHER
I DROVE MY CAR TO GET GAS ON NOVEMBER 24, 2019. AFTER I GOT FULL TANK OF GAS, I CANNOT START THE ENGINE. THE ENGINE WOULD MAKE A NOICE LIKE COUGHING, AND WHOLE CAR WOULD SHAKE, ALL THE ELECTRIC (LIGHTS, METER, MUSIC) WOULD BE ON, BUT THE ENGINE WOULD GO BACK TO 'DEAD'. ON THE DISPLAY SCREEN, IT WOULD SHOW THE 'BATTERY' WARNING ICON. I IMMEDIATELY TRIED JUMPSTART, BUT I STILL CANNOT START MY VEHICLE SO IT'S NOT SIMPLY A BATTERIES PROBLEM. (ACTUALLY, I THINK THE BATTERY ITSELF HAS NO PROBLEM.) THE DEALERSHIP WAS NOT IN SERVICE ON SUNDAY, SO I HAVE TO PAID TO GET MY CAR TOWED AT THE NIGHT- DROP. BEFORE THE GUY TOWED MY VEHICLE AWAY, HE TRIED TO START MY VEHICLE AGAIN AND IT CANNOT BE START. ON MONDAY MORNING THE DEALERSHIP EXAMINE IN THE VEHICLE BUT THEY CLAIM THEY FOUND NOTHING WRONG. ALL THE TEST COME CLEAN AND THEY WANTED ME TO COME AND TAKE MY VEHICLE. BUT WHEN THE TECHNICIAN WAS ABOUT TO GET MY CAR, HE HIMSELF CANNOT START A VEHICLE AGAIN OR IT TAKES A LONG TIME FOR THE VEHICLE TO START. SO THEY KEEP THE CAR THREE MORE DAYS TO TEST BUT TODAY THEY CALLED ME, AND STILL TELLING ME THE VEHICLE HAS NO PROBLEM. THE CAR CLEARLY HAS SOME PROBLEM! AND ACTUALLY THIS IS THE SECOND TIME THAT IT HAPPENED. THE FIRST TIME HAPPENED WHEN I PARKED MY CAR AT MY OFFICE BUILDINGS PARKING LOT, AND AT NIGHT AFTER WORK I CANNOT START THE ENGINE. SAME PROBLEM. THAT TIME I WAIT FOR TWO MINUTES AND I CAN START THE CAR BACK ON AGAIN. BUT THE SAME PROBLEM DID EXIST BEFORE, AND IT HAS A RECURRING PROBLEM. I'M NOW VERY WORRIED ABOUT MY CAR, I FEAR THAT THE SAME PROBLEM WOULD HAPPEN AGAIN, AND I DON'T FEEL SAFE DRIVING IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281104November 19, 2019
SERVICE BRAKES
TL* THE CONTACT OWNED A 2019 TOYOTA COROLLA. WHILE DRIVING APPROXIMATELY 50 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO STOP THE VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOWING FACILITY. THE VEHICLE WAS NOT DIAGNOSED. THE CONTACT WAS INFORMED BY HER INSURANCE COMPANY THAT THERE WOULD BE A FEE TO HAVE THE VEHICLE DIAGNOSED. CANVENDER TOYOTA (5730 NORTHWEST LOOP 410, SAN ANTONIO, TX 78238, (210) 681-6601) WAS NOTIFIED VIA PHONE OF THE FAILURE. PRIOR TO THE CRASH, THE VEHICLE WAS TAKEN TO UNIVERSAL TOYOTA (12102 I-35, SAN ANTONIO, TX 78233, (726) 444-6959) DUE TO A CLICKING NOISE COMING FROM THE REAR BRAKES. THE CONTACT WAS INFORMED THAT THE REAR ROTORS WERE WARPED AND NEEDED TO BE RESURFACED. THE BRAKE ROTORS WERE RESURFACED ELEVEN MONTHS PRIOR TO THE CRASH. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000. THE VEHICLE WAS DESTROYED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11280854November 18, 2019
AIR BAGS, SERVICE BRAKES, SEAT BELTS
MY DAUGHTER WAS INVOLVED IN AN ACCIDENT ON 11/16/2019 @ 11:57AM AND SHE REAR ENDED ANOTHER VEHICLE GOING 40 MILES PER HOUR. THE CARS FORWARD COLLISION NOR DID THE CRASH IMMINENT BRAKING SYSTEM WORK. THE SEAT BELTS DID NOT LOCK UP NOR DID THE AIR BAGS DEPLOY CAUSING HER TO HIT THE DASH BOARD AND THE PASSENGER TO HIT HER HEAD ON THE DASH BOARD. SHE HAS BRUISED RIBS, BRUISED STERNUM, LUMBAR STRAIN ETC. THANKFULLY THIS DID NOT RESULT IN SOMETHING WORSE. HOWEVER, THIS SHOULD BE A CONCERN SINCE THERE IS AN ONGOING INVESTIGATION REGARDING THE MALFUNCTION OF THE AIR BAGS NOT DEPLOYING,
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11269560October 19, 2019
STEERING, UNKNOWN OR OTHER
I WAS DRIVING TRYING TO GET IN RIGHT LANE AND STEERING WHEEL LOCKED UP AND I DROVE INTO MEDIAN
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11246359August 26, 2019
VISIBILITY/WIPER, UNKNOWN OR OTHER
SEVEN MONTHS OLD VEHICLE, FRONT WINDSHIELD GOT CRACK BEGINNING FROM DRIVER SIDE TILL THE CENTER. CHIP IS NOT VISIBLE TO ME. POOR QUALITY OF GLASS. TOOK THE VEHICLE TO THE DEALER TO GET EVALUATED. THE DEALER MADE A REPORT OF A VERY MINOR CHIP ONE INCH AWAY FROM THE RIGHT SIDE CORNER. THE CAR HAS 6209 MILES ON IT AND GARAGE KEPT. BOUGHT IN JAN 2019. YES ITS A BRAND NEW CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242642August 8, 2019
POWER TRAIN
TL* THE CONTACT CALLED ON BEHALF OF THE OWNER OF A 2019 TOYOTA COROLLA. ON SEVERAL OCCASIONS, WHILE DRIVING UPHILL, THE VEHICLE LOST POWER. THE VEHICLE WAS TAKEN TO MARIETTA TOYOTA (LOCATED AT 750 COBB PKWY S, MARIETTA, GA 30060, (470) 938-8436) TO BE DIAGNOSED; HOWEVER, THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE OR DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V901000 (POWER TRAIN). THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 8,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241888August 5, 2019
VEHICLE SPEED CONTROL
EVEN ON SMALL HILLS IF THE CRUISE CONTROL IS ENGAGED, THE MOTOR WILL RACE TO 4000 RPMS WHILE THE CAR WILL TRY TO MAINTAIN SET SPEED (OFTEN GOES 3-4 MPH HIGHER). AS THE ROAD LEVELS, THE MOTOR WILL DROP DOWN TO NORMAL RPM'S. I ASKED THE TECH AT TOYOTA AND WAS TOLD HER HUSBAND'S COROLLA DOES THIS TOO. ACTED LIKE IT IS NORNAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229432July 4, 2019
ELECTRICAL SYSTEM
NOTE: THIS IS FOR THE 2019 COROLLA HATCHBACK, NOT THE SEDAN. IT WOULD APPLY TO 2020 COROLLA SEDANS AS WELL, THOUGH, BUT NOT 2019 SEDANS. THE HOOD OVER THE INSTRUMENT CLUSTER IS NOT LARGE ENOUGH TO SUFFICIENTLY PREVENT GLARE ON THE INSTRUMENT CLUSTER, MAKING THE GAUGES DIFFICULT TO READ. SEE ATTACHED IMAGES, ONE SHOWING THE FULL GLARE, ONE USING MY HAND TO EXTEND THE "HOOD" OF THE GAUGE CLUSTER AND PROVIDE SHADE FOR THE RIGHT HALF. HAPPENS IN MOTION OR WHEN STATIONARY, COMPLETELY DEPENDENT UPON DIRECTION OF THE CAR AND TIME OF DAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217901June 4, 2019
PARKING BRAKE, SERVICE BRAKES
HOLD BRAKE FEATURE FAILED, VEHICLE ROLLED CAUSING A COLLISION. VEHICLE WAS STATIONARY AND RUNNING ON A CITY STREET, HOLD WAS ENGAGED AND WHEN DRIVER DOOR WAS OPENED THE PARKING BRAKE INDICATOR ILLUMINATED. AFTER STEPPING OUT AND CLOSING THE DRIVER DOOR, VEHICLE BRAKE DISENGAGED AND VEHICLE BEGAN MOVING RESULTING IN CRASH WHILE UNOCCUPIED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11209967May 25, 2019
VEHICLE SPEED CONTROL
MALFUNCTION OF CRUSE CONTROL. SET AT 60 MPH ON LEVEL GROUND TACH WILL GO FROM 1600 RPM TO 4000 RPM. NO INCREASE IN SPEED DETECTED. DOES THIS OFTEN. DISABLEING CRUSE CONTROL WILL BRING ENGINE SPEED BACK TO NORMAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209728May 24, 2019
EXTERIOR LIGHTING
THE DRIVER'S SIDE HEADLIGHT HOUSING(?) CASTS A SHADOW INTO THE LOW BEAM PROJECTION FIELD, OBSCURING ONE'S NIGHTTIME DRIVING VIEW ON THE DRIVER'S SIDE. THE SHADOW IS AN INVERTED TRIANGULAR SHAPE THAT HANGS FROM THE TOP SIDE IN FRONT OF THE DRIVER'S SIDE PROJECTION. THIS MAKES FOR A COMPROMISED VIEW AT NIGHT, ESPECIALLY WHEN TRYING TO SEE ANY SCURRYING ANIMALS OR MOVING DEBRIS IN THE DRIVER'S FIELD OF VIEW. MY OWN VEHICLE OF THIS MODEL LINE IS BRAND NEW AND UNDAMAGED/UNALTERED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207651May 15, 2019
EXTERIOR LIGHTING
DRIVE SIDE HEADLIGHT CASTS SHADOW MAKING IT HARD TO DRIVE AT NIGHT. THE SHADOW IS ONLY ON DRIVER SIDE. DEALER HAS TRIED TO ADJUST WITH NO SUCCESS. IT'S A DESIGN FLAW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203710April 25, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2019 TOYOTA COROLLA. WHILE ATTEMPTING TO MAKE A TURN FROM A STOP LIGHT, ANOTHER VEHICLE CRASHED INTO THE DRIVER'S SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DAMAGED AND TOWED TO A TOW YARD. THE VEHICLE WAS LATER TOWED TO MARK JACOBSON TOYOTA (919-493-5599, LOCATED AT 4516 DURHAM-CHAPEL HILL BLVD, DURHAM, NC 27707) FOR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 15,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11203100April 23, 2019
POWER TRAIN
AFTER THE RECALL TRANSMISSION REPLACEMENT WAS PERFORMED, STARTED TO HEAR A LOUD METAL CLANKING ON A SLOW SPEED WHEN A VEHICLE IS DOWNSHIFTING TO THE FIRST GEAR. WHILE THIS IS HAPPENING THE WHOLE CAR BRAKES (TRANSMISSION BREAKS IT) FOR HALF A SECOND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196313April 17, 2019
LANE DEPARTURE, SEAT BELTS
2019 TOYOTA COROLLA. CONSUMER WRITES IN REGARDS TO DEFECTIVE LANE DEPARTURE ALERT. *LD THE CONSUMER STATED THERE WAS NO ALARM FOR REAR SEAT BELT AND THE LANE DEPARTURE ALARM VOLUME WAS INSUFFICIENT. THE MANUFACTURER AND DEALER WERE BOTH NOTIFIED AND STATED THE VEHICLE WAS OPERATING AS DESIGNED.*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192348March 29, 2019
ENGINE
ON MARCH 2, 2019 I PURCHASED A BRAND NEW 2019 TOYOTA HATCHBACK FROM TOYOTA OF RICHARDSON. AFTER ONLY OWNING THE CAR FOR 3 WEEKS I RECEIVED A NOTICE FROM MY VEHICLE'S ALERT SYSTEM THAT THERE WAS A SAFETY RECALL ON IT. I WAS NEVER TOLD THIS BY THE AUTO DEALER OR BY TOYOTA. THE RECALL WAS DUE TO AN ERROR WITH THE MANUFACTURING OF THE VEHICLE. IN RESEARCHING THIS, I FOUND THAT IN DECEMBER OF 2018 THIS RECALL WAS PUBLICIZED ON THE WORLD WIDE WEB AND WITH NHTSA. THE TORQUE CONVERTERS IS DEFECTIVE AND COULD CAUSE A CRASH WHEN THE CAR HAS RAPID ACCELERATION. THE VEHICLE COULD SUDDENLY LOSE POWER WHILE DRIVING. MY DAUGHTER, WHO IS THE CO-OWNER OF THIS VEHICLE, IS THE PRIMARY DRIVER. SHE HAS 4 CHILDREN, IN WHICH ONE IS HANDICAPPED. SHE AND HER CHILDREN HAS BEEN AT RISK WHEN DRIVING AND/OR RIDING IN THIS VEHICLE SINCE THE PURCHASE DATE. SO, FOR 3 WEEKS MY FAMILY WAS AT RISK OF HAVING AN AUTO ACCIDENT DUE TO A MANUFACTURER'S DEFAULT IN WHICH A RECALL WAS ISSUED 3 MONTH PRIOR TO THE PURCHASE OF THIS VEHICLE! YET THE DEALER DID NOT TAKE THE TIME TO FIX THIS PROBLEM PRIOR TO OUR PURCHASE. THIS IS RIDICULOUS!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190919March 22, 2019
POWER TRAIN
THERE IS A KNOWN SAFETY RECALL AFFECTING THE TRANSMISSION OF THIS CAR SUCH THAT IT COULD LOSE MOTIVE POWER WITHOUT WARNING. IT WAS DISCOVERED ON 12/19/18. AFTER DRIVING THE CAR FOR WEEKS, I DISCOVERED THE RECALL ONLINE, AND ENDED UP IN A LOANER. I WAS TOLD BY THE TOYOTA CUSTOMER EXPERIENCE CENTER THAT THE CAR WAS A SAFETY HAZARD, AND I COULD NOT BE ALLOWED TO DRIVE THE VEHICLE. I HAVE BEEN IN A LOANER SINCE 1/11/19 AND CALLING REGULARLY, BUT I STILL DO NOT HAVE A DATE FOR THE END OF THIS. THEY HAVE CLEARLY NOT BEEN TIMELY IN GETTING OUT THE NEW TRANSMISSIONS FOR THE 2019 TOYOTA COROLLA HATCHBACKS DESPITE PREPARING AND RELEASING ON TIME AN ENTIRE LINE OF 2020 TOYOTA COROLLAS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190379March 20, 2019
POWER TRAIN
I RECEIVED A LETTER FROM TOYOTA STATING THAT THERE IS A PROBLEM WITH THE CVT AND THAT IT COULD FAIL. UNDER CERTAIN CONDITIONS IT COULD CAUSE THE VEHICLE TO LOSE POWER, ESPECIALLY AT HIGHER SPEEDS. I HAVE CONTACTED THEM AND THERE IS NO RESOLUTION AS YET. I FEEL EXTREMELY UNSAFE DRIVING THIS VEHICLE, I WAS TOLD IT WOULD BE ADDRESSED WHEN I TOOK THE CAR IN FOR THE 5000 MILE SERVICE BUT I WAS GIVEN ERRONEOUS INFORMATION. I DON'T THINK I SHOULD HAVE TO WAIT FOR SOMETHING TO HAPPEN IN ORDER TO RESOLVE THIS ISSUE. IF A REMEDY IS NOT AVAILABLE THEN I SHOULD BE AFFORDED A LONER UNTIL SUCH TIME WHEN TOYOTA COMES UP WITH A FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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