Toyota Camry Complaints

19,642 consumer complaints on file.

#11609147August 17, 2024
UNKNOWN OR OTHER
My vehicle has been a one owner vehicle, my mother and now me as she passed on 2 April 2024. My vehicle has been stored in a garage except when it is being driven. My vehicle has been taken care of extremely well and maintenance done as required. The oil has been changed every 3,000 miles since it has been owned. Approximately in June 2024 I began to notice my dashboard was sticky, cracking and actually MELTING! It gets worse as long as it is out of the garage,in the heat/sun and humidity for any length of time. The longer times goes that the car is in these conditions it gets shiny that the reflection makes a glare which makes seeing difficult! I went to the dealership where the vehicle was purchased brand new, Milton Ruben, Augusta GA 30907. Prior to going to the dealership, I got online to do a search to see why this could be happening and discovered many complaints like mine all over the US had been submitted in previous years.I began reading the complaints and discovered the problem was due to Toyota using defective material to make their dashboards in Toyota/Lexus vehicles made in 2007-2011.I discovered there had been a recall or campaign for these vehicles, it had been extended once or twice until 2019.MY PROBLEM IS THAT I NEVER RECEIVED ANY NOTIFICATION OR DID MY MOTHER!We would have immediately taken our vehicles into the dealership.I CANNOT HELP THAT THE RECALL OR CAMPAIGN FOR THIS ISSUE HAD EXPIRED PRIOR TO MY CAR SHOWING A PROBLEM!While reading the complaints I noticed there was a class action lawsuit filed,but I don't know the outcome.I was told by the dealership that they were aware of the problem but there wasn't anything they could do except replace the dashboard at my expense.TOTALLY UNACCEPTABLE!!!They told me that I would need to call the corporate office to see what they could do.I did, submit a claim, file #240802000525 2 Aug 2024.Toyota didn't reply but was told by the case manager that my case was closed without action. UNACCEPTABLE!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609170August 17, 2024
VISIBILITY/WIPER
Purchased a 2024 Camry SE with defective rear glass. Glass is uneven along the horizontal defroster lines creating a wavy effect. This greatly affects the visibility and clarity of vehicles in the rearview mirror. Vehicle was taken to the Toyota dealership and was told replacement would not be covered by warranty. My previous 2021 Camry did not have this issue and was an identical model, nor have I encountered this issue in other vehicles thus far. The lack of explanation or willingness to help from the dealership is frustrating as it is extremely annoying to deal with on a daily basis.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609021August 16, 2024
UNKNOWN OR OTHER
The problem is with the dashboard and it is available for inspection now. (I also have photos). It has been inspected by my two auto repair mechanics. Both are certified by AAA. The dashboard is shiny (it looks wet) and extremely sticky. There were no warning lights or messages regarding this problem. This problem began around 9/2023, but is much much worse now. It is possible that there are toxic substances being emitted from the melting compounds. This puts me and my passengers at a health risk from breathing in these substances.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609062August 16, 2024
STRUCTURE:INTERIOR PANELS:DASHBOARD
The contact owns a 2011 Toyota Camry. The contact stated while driving at an undisclosed speed, the dashboard cover melted and impaired the driver’s vision. The contact stated that the damaged dashboard caused a reflection on the windshield. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and a case was filed. The contact was informed that the repair was not covered under warranty. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608480August 14, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2019 Toyota Camry. The contact stated while driving 35-40 MPH, the message "Low Braking Power - Stop Safely - See Owner's Manual" was displayed. The contact was able to pull to the side of the road. The contact related the failure to NHTSA Campaign Number: 21V890000 (Service Brakes, Hydraulic). The dealer was notified of the failure and informed the contact that the VIN was not included in the recall. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 111,168.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608392August 14, 2024
AIR BAGS
The subject vehicles have Occupant Classification System (OCS) sensors in the front passenger seat, that could have been improperly manufactured.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608330August 13, 2024
WHEELS
Friday, August 2, 2024 – While driving car on [XXX] in Portland, OR major unknown problem surfaced. Had car towed into dealership, paying a towing fee of $217.50. Seven hundred nine (709) miles were on odometer. Saturday, August 1, 2024 – Telephoned Royal Moore Toyota and spoke with George Stavrakis – every lug nut on all four (4) wheels were loose and only finger tight. Plus three (3) studs on right rear wheel were broken off. New rim would be needed. George stated that because I had my oil changed by Walmart that they (Walmart) must have loosed all the lug nuts. I had watched Walmart service the vehicle the entire time and Walmart never touched the lug nuts. Monday, August 5, 2024 – Our insurance agent informed me that that National Highway Traffic Safety Administration (NHTSA) had issued a recall (number 23V432000) for 2023 Toyota Camry XSE Hybrids because of significantly under torquing of the lug nuts. We noted that although my car was a 2024 it was built in 2023. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608083August 12, 2024
UNKNOWN OR OTHER
My car has had no incidents. I was told by customer service to file a complaint that there is no remedy for this issue. I gain income from renting this car on Turo. While there is an active recall, I am not able to use this car for income, it is removed from the qualification list for car rentals. I am told by the dealership that there is no remedy expected until 2026 for this vehicle. I cannot lose two years worth of income waiting for this solution. I had my car inspected at the dealership and was told that my sensor was not faulty and do not need a resolution. Is there any way that I can receive documentation from NHTSA showing that my vehicle is safe to rent out and has been inspected and cleared from Toyota? I appreciate your assistance in this matter.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608099August 12, 2024
SUSPENSION, WHEELS, STEERING
on June 20th, 2024, my vehicle started making a vibration and roaring sound at 3k miles at speeds as low as 35 MPH and gets louder the faster you go. the steering wheel also has a vibration. The noise and vibration get worse when you turn the wheel the left but when returned back to center it stops or is quitter and less vibration. when turning to the right it does not do it at all and will sometimes it does. I have taken it to the dealer 3 times now first time they said oh it just wind noise. second time they said we found the noise but don't know what the problem is. 3-time service manager rode with me, and he pointed out the sound and I said yes that sound. They then replaced both front wheel bearings. and they told me on pick up that the noise was completely gone. 2 minutes after leaving the noise was still there and even louder. Toyota seems to not able to fix the problem. This is a safety issue that needs to be addressee knowing that it involves the suspension in the front end of the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607724August 10, 2024
AIR BAGS
Had a car accident and none of air bags deployed. Car rolled over several times and hit a ditch and property sign
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11607261August 8, 2024
POWER TRAIN
The contact owns a 2014 Toyota Camry. The contact stated that while his daughter was driving approximately 65 MPH, there was a rumbling noise coming from the transmission. The vehicle was later driven to the transmission mechanic who determined that the transmission was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not contacted. The failure mileage was 165,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607100August 7, 2024
ENGINE
The contact owns a 2009 Toyota Camry. The contact stated while operating the vehicle, the check engine warning light remained illuminated. Additionally, the odor of burning oil was present inside the vehicle and the vehicle stalled. The vehicle was taken to the local dealer who diagnosed the vehicle and determined the vehicle was experiencing excessive oil consumption. The vehicle was not repaired. The manufacturer was contacted but no assistance was offered. The failure mileage was 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606830August 6, 2024
UNKNOWN OR OTHER, STRUCTURE:BODY
THE DASHBOARD IS MELTING CAUSING SEVERE SHINNY GLARE ON THE WINDSHIELD WHICH IS OBSCURING MY VISION AND CREATING A HAZARDOUS DRIVING CONDITION TO VEHICLES AND PEDESTRIANS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606507August 5, 2024
SERVICE BRAKES
I’m filing a complaint because I had scheduled a recall and maintanance appt problably a year or two ago. On the day of, a few hours later I am told the recall can not be fullfilled because the car part was unavailable and had to be ordered. I was told I would get a call once the part came to the shop. I was sent home in my car never got a call back for the shop to fullfill the recall. Moving forward about two months ago I was driving with one of my children when the breaks suddenly stopped working. At the moment I didnt know what was going on so I had called a tow truck a few times until AAA body shop mentioned it might be a recall. Meanwhile I spending money for towing the car and work AAA body shop did. Im very upset because it was a danger to me to my child and whoever I put in that car. I find it unexplainable how I was let go with my car knowing that there was a recall for brakes. This is the reason why I’m filing acomplaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606659August 5, 2024
UNKNOWN OR OTHER, VEHICLE SPEED CONTROL
1.The carpet around the floor mats on the driver’s side is becoming loose. On inspection from the dealership, the carpet was cut too short when the manufacturer assembled the vehicle. 2.At this rate, if the integrity of the carpet continues failing, it may cause instability around the acceleration and braking pedals leading to sudden and unintentional acceleration or braking. 3.Yes, by local dealership see video. 4.Yes, by local dealership see video. 5.Prior to the carpet beginning to detach, no.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606351August 4, 2024
STRUCTURE:BODY, EXTERIOR LIGHTING
The side mirrors plastic is melted so is the plastic on the roof and the plastic between the rear and the front door is melted
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606345August 4, 2024
LANE DEPARTURE: ASSIST, LANE DEPARTURE: WARNING
When I do these checks I have my hands lightly on the wheel ready to correct the car when needed. The lane control assist tends to stay to the left of the lane, crossing over the left side lane markers, it also tends to head towards the right side of the lane, crossing over the right side lane markers without compensating. At times it does compensate but it causes the car to go back and forth in the lane without settling out. There have been times when the car is steered to the right with no compensation and without my correction would have gone off the road. The lane warning system doesn't always work. If I did not have diligence when using the system I would no doubt have gone off the road and crashed. The dealer has not checked the car, they say this is how it works even on their personal Toyotas. These problems have been prominent and have existed since the purchase of the car in 2021.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606272August 3, 2024
AIR BAGS, SEAT BELTS, UNKNOWN OR OTHER
Whenever I start my car I can see a red triangle symbol I think it’s SRS warning light. Then I check my owner’s manual then I find out that it’s SRS warning lights. I don’t know what to do. Please let me know what should I do?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606288August 3, 2024
ELECTRICAL SYSTEM
Driving along, went to pass someone and the ICS malfunction came on, reduce speed and visit dealer. The Camry had no “juice”. It shook. I put on emergency lights and drove on the side of the road. Pulled over and turned off car. Turned back on and there were no warning lights on. I drove to Toyota dealership and they diagnosed it as “ignition coil” was bad and it had misfired that’s why the malfunction light came on. Needless to say, the car has 39,005 miles on it!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606311August 3, 2024
ENGINE, UNKNOWN OR OTHER
The check engine light came on first then as I was driving a couple days later my car begin to run hot and make a loud noise under the hood. The Engine coolant light came with stop the vehicle. The meter reached the Hot line. The car begin to lose power. I pulled over and checked under my hood it appears as though my coolant reservoir had splash back look. Left car parked for several hours until it cooled down went back to pick it up from parking lot and as I begin to drive it slowly rose back up to the H on gauge.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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