Toyota Avalon Complaints (2015)

54 consumer complaints on file.

#10855337April 13, 2016
SERVICE BRAKES, ENGINE, VEHICLE SPEED CONTROL
MY AVALON HYBRID WAS "RECALLED" OVER 6 MONTHS AGO FOR THE TOYOTA SAFETY SENSE PACKAGE. CONSUMER REPORTS SAYS THIS IS A VERY IMPORTANT SAFETY FEATURE SO I PURCHASED THE SAFEST POSSIBLE CAR. BUT, THE CAR STILL LACKS THIS FEATURE. WHEN WILL I GET THIS SAFETY FEATURE INSTALLED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854792April 11, 2016
AIR BAGS
TL* THE CONTACT OWNED A 2015 TOYOTA AVALON HYBRID. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE VEHICLE WAS INVOLVED IN A COLLISION WITH ANOTHER THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE WAS BROADSIDED BY A PICKUP; HOWEVER, THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE HEAD, RIBS AND SHOULDER REQUIRING MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT FACILITY. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10852646April 4, 2016
FORWARD COLLISION AVOIDANCE
2015 TOYOTA AVALON. CONSUMER WRITES IN REGARDS TO VEHICLE PRE-COLLISION SYSTEM RECALL NOTICE ISSUES. *SMD THE CONSUMER STATED NOTHING HAS BEEN DONE TO RECTIFY THE PROBLEM WITH THE PRE-COLLISION SYSTEM; EXCEPT FOR TURNING IT OFF. RECALL # 15V728000. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10846295March 13, 2016
VEHICLE SPEED CONTROL
WHILE IN MOTION AND DRIVING NORTH ON RT. 295 AT THE RTE. 50 EXIT TO THE DISTRICT OF COLUMBIA, TWICE, ONCE CAR BEGAN BREAKING WHILE CRUISE CONTROL ON AND ENGAGED, AND ONCE WHILE IN MOTION WITH IT CRUISE CONTROL JUST ON. MARYLAND GOVERNMENT NOTIFIED AND CASE NUMBER IS SR-0267654
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10845659March 9, 2016
FUEL/PROPULSION SYSTEM
THE ADVERTISED MILEAGE OF 39MPH AND 40MPH IS INACCURATE. WITH CAREFUL DRIVING THE MOST I CAN GET ON MY DAILY COMMUTE IS 32.9.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10845856March 9, 2016
UNKNOWN OR OTHER
TOYOTA RECALLED THE PCS WITHIN 5 MONTHS OF MY PURCHASING THE VEHICLE. THE DEALER DISABLED THE PRE COLLISION SYSTEM AND THERE IS NO FIX AT CURRENT TIME. TOYOTA WILL NOT GIVE ME BACK MY MONEY. I PAID A LOT OF MONEY FOR THIS MODEL BECAUSE OF THE PCS SAFETY AND IT IS USELESS NOW,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10840340March 7, 2016
FORWARD COLLISION AVOIDANCE
TL* THE CONTACT OWNS A 2015 TOYOTA AVALON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V728000 (FORWARD COLLISION AVOIDANCE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837804February 23, 2016
FORWARD COLLISION AVOIDANCE
TL* THE CONTACT OWNS A 2015 TOYOTA AVALON. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V728000 (FORWARD COLLISION AVOIDANCE). THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837093February 19, 2016
ELECTRICAL SYSTEM
PCS RECALL. THE DEALER DISCONNECTED THIS SAFETY SYSTEM THE BEGINNING OF JANUARY AND WITH NUMEROUS INQUIRIES I HAVE RECEIVED NO FIX DATE. THIS IS A NEW CAR AND ONE OF MY REASONS FOR BUYING WAS THE PCS SAFETY SYSTEM AND THEY CAN'T FIX IT. I ASKED TO BE GIVEN A CAR WITH THIS SYSTEM TO DRIVE UNTIL THEY COME UP WITH A FIX BUT TOYOTA REFUSES TO HELP ME IN ANY WAY. I PAYED A LOT OF MONEY FOR A CAR WITH THIS SAFETY SYSTEM BUT HAD IT TAKE AWAY WITH NO FIX TIME. TWO MONTHS WAIT IS A REASONABLE WAIT TIME AND SOMETHING SHOULD BE DONE. THE 2016 MODELS ARE BEING SOLD WITH THIS SYSTEM WORKING BUT MY MODEL DOESN'T. THEY WILL NOT TAKE A SYSTEM THAT IS WORKING ON THE 2015 AND INSTALL ON MY CAR. PLEASE HELP ME. I WANT TO TRAVEL AND DO NOT FEEL SAFE WITH THIS SYSTEM NOT WORKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823836February 2, 2016
FORWARD COLLISION AVOIDANCE, SERVICE BRAKES
MY NAME IS [XXX] AND I AM A DISABLED VETERAN. ON MAY 25, 2015 I WAS IN A SEVERE ACCIDENT AND NOW I AM 100% DISABLED. AFTER THE ACCIDENT I WANTED A VEHICLE WITH EVERY SAFETY OPTION POSSIBLE BECAUSE I HAVE PTSD ABOUT DRIVING. I BOUGHT A 2015 TOYOTA AVALON HYBRID LIMITED THAT HAD PRE-COLLISION SYSTEM (PCS) THAT HELPS PREVENT ACCIDENTS. IN DECEMBER I RECEIVED A RECALL FOR THE PCS SYSTEM THAT WAS DATED 11/03/2015 TELLING THE PCS HAD FLAWS AND I HAD TO TURN OFF THE SYSTEM. I WAS NOT HAPPY BECAUSE THAT WAS THE MAIN REASON I BOUGHT THE CAR BECAUSE IT MADE IT SAFE. ON JANUARY 14,2016 I TOOK THE AVALON HYBRID TO AUTO NATION TOYOTA IN PINELLAS PARK FLORIDA FOR THE 5000 MILE CHECKUP. I ASKED ABOUT THE PCS RECALL AND THEY HAD NO INFORMATION ON THE RECALL AND NO TIMELINE FOR A FIX. I WAS NOT HAPPY WITH THAT RESPONSE BECAUSE ONE OF THE FEATURES THAT MADE ME FEEL SAFE DRIVING WAS ELIMINATED WITH NO FIX IN SIGHT. I ALSO RECEIVE AN EMAIL FROM A TOYOTA CUSTOMER SERVICE REPRESENTATIVE STATING THAT THERE WAS NO TIMELINE FOR A REPAIR OR PARTS REPLACEMENT. A RENTAL VEHICLE WAS ALSO OFFERED BUT IT WOULD ALSO NOT BE SAFE AS A VEHICLE WITH A PCS SYSTEM. I WANT TOYOTA TO FIX MY CAR OR REPLACE IT WITH A 2016 TOYOTA AVALON HYBRID WITH PCS. THE 2016 TOYOTA AVALON HYBRID DOES NOT HAVE A PROBLEM WITH THE PCS SYSTEM. I AM FULLY DISABLED AND DON'T FEEL COMFORT DRIVING MY VEHICLE ANYMORE. I FEEL TOYOTA HAS LET ME DOWN AND BASICALLY HAS DONE A BREACH OF CONTRACT. I HAVE A CASE NUMBER WITH TOYOTA. THE CASE NUMBER IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785402October 22, 2015
VEHICLE SPEED CONTROL
THE PROBLEM IS WITH THE DYNAMIC RADAR CRUISE CONTROL (DRCC). IT APPLIES THE BRAKES FOR NO APPARENT REASON. BELOW ARE DESCRIPTIONS OF 5 OF ABOUT 20 SUCH INCIDENTS: -ON I-40. I WAS BEHIND A TRUCK MOVING 62 IN A 70 ZONE. THERE WAS A TRUCK IN THE LEFT LANE ABOUT 200 YARDS AHEAD. I MOVED TO THE LEFT LANE. THERE WAS NO ONE BEHIND ME IN EITHER LANE. DRCC QUICKLY SLOWED ME TO 40 MPH. -AGAIN ON I-40, IN RIGHT LANE BEHIND A TRUCK GOING ABOUT 62 IN A 70 ZONE. THE TRUCK 20 YARDS BEHIND ME MOVED LEFT AND ACCELERATED. BRAKES AUTOMATICALLY APPLIED BY DRCC. -ON I-8, RIGHT LANE FOLLOWING A VEHICLE 10 MPH BELOW THE SPEED LIMIT. A CAR WAS CLOSELY FOLLOWING ME. UPON REACHING AN EXIT RAMP, HE EXITED AND QUICKLY ACCELERATED. THE BRAKES WERE STRONGLY APPLIED. -ENTERING FREEWAY; LIGHT TRAFFIC, DRCC SET AT 75. THE ENTRANCE RAMP CAME IN FROM ABOVE THE FREEWAY AND APPROACHED THE FREEWAY AT A FAIRLY SHARP ANGLE. THERE WAS A METAL GUARD RAIL TO THE LEFT OF THE LEFT LANE. ENTERING TRAVEL LANE, STILL AIMED AT THE GUARD RAIL, BRAKES SHARPLY APPLIED. -CONSTRUCTION ZONE ON I-80, . SPEED LIMIT 55 IN THE CONSTRUCTION ZONE AND 70 BEYOND IT. FAIRLY HEAVY TRAFFIC WAS NARROWED TO ONE LANE IN THE ZONE WITH ORANGE BARRELS ON THE RIGHT AND JERSEY BARRIERS ON THE LEFT. THE NEAREST VEHICLE AHEAD OF ME WAS 100-200 YARDS AHEAD, BUT BEHIND WAS A SEMI ABOUT 20 FEET AWAY. CHANGED SET SPEED FROM 60 TO 70 APPROACHING END OF CONSTRUCTION.. I WAS PROBABLY 20-30 YARDS FROM THE END OF THE CONSTRUCTION WHEN I ADJUSTED THE SPEED.. JUST AS I REACHED THE END OF THE ZONE AND WAS BEGINNING TO ACCELERATE, THE BRAKES WERE STRONGLY APPLIED. THE SEMI VEERED TO MISS ME. MY GUESS IS THAT IF THE DRCC IS CONFUSED BY THE SITUATION IT IS PROGRAMMED TO APPLY THE BRAKES. A FAR MORE APPROPRIATE, AND SAFER, RESPONSE WOULD BE TO EMIT A WARNING BEEP(S) AND DISABLE THE CRUISE CONTROL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10780434October 7, 2015
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), UNKNOWN OR OTHER
I HAVE A SAFETY CONCERN. I BOUGHT A NEW CAR A COUPLE OF WEEKS BEFORE THIS INCIDENT; THIS IS WHAT I EXPERIENCED WITH THE PCS SYSTEM. IT WENT OFF WITH WARNING BUZZER, RETRACTING THE SEAT BELTS. TO MY SURPRISE, THE FRONTAL CAR WAS MORE THAN 120 TO 150 FEET AWAY!; I BELIEVE I WAS DRIVING AT ABOUT 50-55 MPH. SINCE THIS IS MY FIRST EXPERIENCE WITH THE PCS SYSTEM, I AM NOT SURE IF THIS WAS NORMAL OR WHETHER I SHOULD BRING THE CAR IN FOR INSPECTION. I TOOK THE CAR TO THE DEALER; THEY GAVE ME A TOYOTA CASE NO. 152660366 ; MECHANIC SAID HE PERFORMED HEALTH CHECK ON THE VEHICLE AND PASSED. I HAVE NOT HEARD FROM EITHER THE DEALER NOR THE MANUFACTURER SINCE THEN. PLEASE ADVICE. ADDITIONAL INFO: VEHICLE IN MOTION ABOUT 50 MPH, CITY STREET DRIVING, STRAIGHT BROAD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10777900September 27, 2015
VISIBILITY/WIPER
REAR WINDOW VISIBILITY IS SERIOUSLY HAMPERED BY INTERIOR REFLECTION ON INSIDE OF REAR WINDOW. THIS VEHICLE HAS A LIGHT GREY INTERIOR COLOR AND THE BACK PACKAGE TRAY AND SPEAKER COVERS ARE ALSO LIGHT GREY. THIS LIGHT GREY COLOR IS REFLECTED ON THE INSIDE OF THE REAR WINDOW GLASS. WHEN LOOKING OUT THE REAR WINDOW USING THE INSIDE REAR VIEW MIRROR, THE REAR WINDOW LOOKS AS IF IT IS EXTREMELY DIRTY OR FOGGED. THE CONDITION IS WORSE WHEN SUBJECTED TO SUNLIGHT. AT PRESENT, WHILE AWAITING IF/WHEN A REPAIR/MODIFICATION WILL TO BE MADE BY THE SELLING DEALER, I HAVE LAID A BLACK TOWEL ON THE PACKAGE SHELF AS A TEMPORARY REPAIR. THE BLACK TOWEL HAS VIRTUALLY ELIMINATED THE REFLECTION AND PROVIDES CLEAR REARWARD VISIBILITY. TOYOTA IS AWARE OF THIS VEHICLE'S CONDITION AND THE DEALER HAS FORWARDED PICTURES TO TOYOTA SHOWING THE EXTENT OF THE VISIBILITY IMPAIRMENT. UNFORTUNATELY, ANY OTHER AVALON WITH A LIGHT COLOR INTERIOR WILL HAVE THE SAME DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734292July 15, 2015
ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT LEASED A 2015 TOYOTA AVALON. WHILE PREPARING TO MAKE A LEFT TURN AT 3 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 6,800. UPDATED 11/12/15*LJ UPDATED 11/12/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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